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Old 6th Apr 2002, 23:40
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Virgin Blue Ground Crew

I have a round 1 interview for Ground Crew with Virgin. This is a group interview and I was wondering if anyone could give me information on what to expect in this. I understand that they get you to do "activities". It sounds very much like the flight attendant round 1 interview.

Also is ground crew classified as checkin at Virgin or is it aircraft handlers?

As someone who has been more in the air than on the ground this is a whole new ball game to me! Help!!
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Old 7th Apr 2002, 09:14
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Re: Virgin Blue Ground Crew

You are in luck as I just attended a ground crew interview (known as guest services). It is not like the cabin crew interview.
Here's how it goes.

1: Get there 15 minutes early to fill out general info form.
2: Introduction: They talk about the company, Pay, training etc.
3: You get split into groups of 4 or 5 and have to say
# your name and what you do.
#why you want to work for virgin
#Something Quirky about yorself
While doing this there is someone that listens to you in your group and writes stuff down. A word of advice. If you have flown before they think you only want to get into ground staff so that you can get a cabin crew position down the track so make sure you emphasize on just wanting to do ground staff.
4: The second activity includes groups of 6 where they give you 6 pieces of paper with scenarios. You have to pretend that you are overbooked and can only let 3 people go on the flight while the other 3 miss out. There is no right or wrong answer it's just to see how you think. Eg. UM visiting her sick grandma, bussiness man, husband trying to get to hospital for birth of child, Bridesmaid to wedding, boys 21st, frequent virgin flyer. You then have to get up with your group and tell everyone which 3 you have chosen and why.
5. Question time
That's it. All over . I didn't get any feedback off anyone on this situation either so I thought I would take the time to help you out. Goodluck and if you have any questions don't hesitate to email me. Let me know how you go.
Jaynexoxo
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Old 8th Apr 2002, 09:58
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Talking

I to have VB ground interview next wednesday, would love to hear from others and compare strategies!
ps jayne, who would be your 3 pax in the senario and why?
how did you go by the way?
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Old 16th Apr 2002, 00:29
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Thumbs up

Jayne

Thanks for your info. It was all on the money. The interview wasn't all that bad. All the other applicants were about 25 -30 and we had a good time doing the group activities. Now just have to wait for the letter. Have you found out how you went yet?

KSD333 Don't worry about strategies. Just be friendly and outgoing. In the pax scenario when you go up on the stage to present your findings to the rest of the groups, someone in our group took the role of the customer in the first person, ie they pretended that they were that customer. Everyone else in our group and the rest just got up and said that we would/wouldn't take this person because... Her spin on it I think would probably get her remembered out of all the others. Otherwise just have fun and don't stress. Good luck. Let me know how you go and when I find out how I went I'll post it here.
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Old 17th Apr 2002, 03:42
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Talking

thank you jayne and short and sweet,
interview went well and having some prep from both of you was priceless.
good luck and i will keep you posted on my progress, please do the same.
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Old 17th Apr 2002, 05:53
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i have applied to dj 3 times for ground crew in sydney still no luck can any one shed some light on what they are actually looking for.

i have worked in this industry for 8 yrs have customer service experience, and all the rest but i have not heard from dj at all...


if anyone can help. maybe there is some one i can contact at dj to see if they have received my application!!!

all help appreciated thanks
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Old 19th Apr 2002, 13:52
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Hey guys. I had another interview with virgin for ground crew. I know they need 25 people in BNE. I will know if I have got the job next week. Woooohooooo! Fingers crossed. I can't wait to move back to BNE.
Basically they look for people with "Virgin Flare". People who are not straight down the line, a bit daring, entertaining or just confident. It is a gamble to get through the first stage and all I can say is TRY. TRY. TRY. I know of people who have gone for virgin 4 times and they eventually got in.
If you havn't heard anything from Virgin and you have applied properly, maybe you could give them a call and ask if they received your application and if and when they are recruiting next. Honestly they are expanding rapidly and all you can do is keep trying. You WILL eventually get an interview. I sent my application through there web site over 2 months ago and only had a group interview 2 weeks ago so there is hope. Hang in there and if you need anymore advice, feel free to email me personally.
goodluck
Jayne.
P.S. has anyone else heard about their interview yet??
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Old 20th Apr 2002, 01:28
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Virgin Blue Ground Crew (woo... it rhymes)

Hey guys am very interested to read your posts. It is a saturday morning now and about an hour ago i just had a phone call from Virgin Blue inviting me for a group interview on the 30th April.

Since this is my first ever airline related job interview i am both nervous and excited at the possibilities that lye ahead!! Thanks to the poeple who have posted above who have allowed me to go into the interview with more confidence knowing what the structure and so forth is.

I just hope that the recruitment people (does anyonw know who makes up the recruitment panel for ground "pit" crew???) see the Virgin Flair come out on the 30th.

Good luck to everyone that has or is having an interview with Virgin Blue. I am looking forward to the opportunity to develop this company from its adolescence into adulthood!!!

But first I have to get the position

BTW Does anyone else have an interview with Virgin Blue that day?
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Old 20th Apr 2002, 05:38
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hi cabincrew boy, the team for my ground crew interview were very nice. the airport mgr from syd and a pit member plus the ground crew recruitment mgr, i cannot remember her name but she was quite nice. We had a senario to solve as a team, 6 pax wanting on the flight but only 3 seats. Who would you put on and why? No real right or wrong answer here, just looking at you and your people skills i think.
if you can forget the nerves a little it can be fun!
good luck.

Last edited by ksd333; 20th Apr 2002 at 05:40.
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Old 20th Apr 2002, 22:43
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Hi, Jayne would you be able to give me your E-mail adress? I really need to contact you. my E-mail is [email protected]
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Old 21st Apr 2002, 03:46
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Hi it's jayne. You just have to click on replies on the main topic page for the "ground Crew" topic and it will bring up all the people who have replied. Click on Jayne and you can email me that way.
Thanx
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Old 24th Apr 2002, 04:50
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Jayne

That is great news about getting through to the next round!

How long between when you did the first group interview to when they notified you that you were through to the next round? It has been two weeks now and I am not holding my breath any longer. (my face went a disgusting shade of blue).

KSD333 any word for you yet?
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Old 24th Apr 2002, 08:39
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Hey guys. I still havn't heard if I got the position. I should hear either tomorrow or friday. It's dragging out. Has to be the longest week eva. I had my final interview 2weeks after my group interview. Hang in there though. Keep checking the mail and your email. If you can't stand waiting just call them and ask. I know of people that have called and asked so you won't be the only one. Goodluck and if you are not successfull. KEEP TRYING. You ill eventually get in. what about cabin crew? I know they are recruiting BIG TIME. Let me know how you all go. I will let you know soon how I go. Fingers crossed.
jaynexoxo
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Old 25th Apr 2002, 06:42
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Unhappy

no news for me yet, so i guess the no letter is in the mail.
good luck jayne.
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Old 27th Apr 2002, 14:16
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Cool

Jayne,

Thankyou for the information posted above regarding the "pit crew" interview. I also have an interview on the 30th of April and I think your info will be a great help on Tuesday. Have they told you what they are paying for pit crews, if so, that would be nice to know. Thanks again!!

P.S. If there is anyone else going on the 30th at 9.30am email me and let me know!!!!

Last edited by OZBOX; 27th Apr 2002 at 14:19.
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Old 28th Apr 2002, 01:45
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Hey guys. I still havn't heard about my last interview. Not looking good. Maybe I am getting a letter in the mail as well. You would think they would call me as I got through to the last stage but they havn't. Should definately know something by monday. Fingers crossed everyone. I HAVE to get this so I can move back to BNE. I will be soooo dissapointed if I don't.
About Pit crew. Not sure what the pay is but it's sunday now and you would already knnow. Let us know how you go. I'm glad my info has helped you all out. Nobody responded to me when I needed help so I thought I'd help you guys out. Will chat soon. Take care.
Jaynexoxoxo
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Old 29th Apr 2002, 02:50
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hi jayne,

sorry no response when u originally posted, but thank you for being so helpful... i hope all goes well for u .
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Old 29th Apr 2002, 05:41
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Hey,

< New Guy Here >

I recently applied for Ground Crew in Sydney so I'm hoping I get an email saying that I'm up for an interview.

I applied for Cabin Crew a few months ago and now got an email this moring for the Assessment Centre in Sydney but I ain't up for Cabin Crew no more.

Jayne, any news with your job?
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Old 29th Apr 2002, 11:32
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Hey all ..... well tomorrow is D or should i say DJ day for me too!

That first interview is upon me and i am a bit nervous .... i have not thought of what i am going to say so i am a bit disorganised but i will tell you all tomorrow night how things have gone. Maybe a bit earlier if i am unlucky

Thanks so much to members of this forum particularly Jayne for all your help in this matter. It is much appreciated for a first timer like myself. Best of luck for your interviews etc and to Jayne - don't give up just yet ...... you don't know what they are looking for and you may have shown Virgin Flair all the way!!
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Old 30th Apr 2002, 02:09
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good luck cabincrew boy,
i did a ground interview 2 weeks ago but have not heard any news yet.
the interview was very quick, just 1 hour of company info and then a group activity. your group must decide which 3 pax can fly out of the 5 booked and you all must present to the room who you chose and why. i think the focus is more on who speaks and how, rather than the choices made.
when i went the main positions were for pit crew out on the tarmac not really check in but i hear they multi train you anyway.
let us know how you go.
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