Jayne
Thanks for your info. It was all on the money. The interview wasn't all that bad. All the other applicants were about 25 -30 and we had a good time doing the group activities. Now just have to wait for the letter. Have you found out how you went yet?
KSD333 Don't worry about strategies. Just be friendly and outgoing. In the pax scenario when you go up on the stage to present your findings to the rest of the groups, someone in our group took the role of the customer in the first person, ie they pretended that they were that customer. Everyone else in our group and the rest just got up and said that we would/wouldn't take this person because... Her spin on it I think would probably get her remembered out of all the others. Otherwise just have fun and don't stress. Good luck. Let me know how you go and when I find out how I went I'll post it here.