Re: Virgin Blue Ground Crew
You are in luck as I just attended a ground crew interview (known as guest services). It is not like the cabin crew interview.
Here's how it goes.
1: Get there 15 minutes early to fill out general info form.
2: Introduction: They talk about the company, Pay, training etc.
3: You get split into groups of 4 or 5 and have to say
# your name and what you do.
#why you want to work for virgin
#Something Quirky about yorself
While doing this there is someone that listens to you in your group and writes stuff down. A word of advice. If you have flown before they think you only want to get into ground staff so that you can get a cabin crew position down the track so make sure you emphasize on just wanting to do ground staff.
4: The second activity includes groups of 6 where they give you 6 pieces of paper with scenarios. You have to pretend that you are overbooked and can only let 3 people go on the flight while the other 3 miss out. There is no right or wrong answer it's just to see how you think. Eg. UM visiting her sick grandma, bussiness man, husband trying to get to hospital for birth of child, Bridesmaid to wedding, boys 21st, frequent virgin flyer. You then have to get up with your group and tell everyone which 3 you have chosen and why.
5. Question time
That's it. All over . I didn't get any feedback off anyone on this situation either so I thought I would take the time to help you out. Goodluck and if you have any questions don't hesitate to email me. Let me know how you go.
Jaynexoxo