SLF getting worse?
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We do listen in to those PA's as you can tell straight away that something is happening back there when you here CC making announcements at times when they usually wouldn't or when the 'normal' PA's have already been done. Than a quick tap on the brakes...we don't want to arrive toooo early do we? 
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I was working in Club and a Passenger said too me that he had not touched his Club Tray and that I'm most welcome to Enjoy it !
Would you say that to someone working in a restaurant ?
Would you say that to someone working in a restaurant ?
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The best one i saw was on Saudi Airlines going in to Jeddah. I kid you not the main wheels had just hit the runway when a 60 something Arab chap stood up on the row in front of me and opened the overhead locker. I was in utter shock. The cabin crew had a fit, but too late. I p****d myself laughing as reverse thrust kicked in and said pax was 'repositioned' about 8 rows further up the aircraft. He clawed his way back to his seat looking somewhat shaken not stirred
It transpired he was desperate to get off for a fag (1 hour flight
)
It transpired he was desperate to get off for a fag (1 hour flight )
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A and C
Thank you for your comments, however I do say I advise regarding a situation which wouldn`t be the best for the passenger to do and there is a safety demonstration and several PA`s made though out the flight however you can take a horse to water but you can`t make it drink.
N4790P
"Surely the solution is to make the seat belts remotely lockable by the crew, like on a fairground ride (not to suggest that flying is the same as a roller coaster, I hasten to add).
Then the CC could even unlock them row by row after arrival."
Then the CC could even unlock them row by row after arrival."
Last edited by ZFT; 7th May 2008 at 06:09.
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"why would it cause a problem during any emergency?
surely if they were all locked in they wouldn't be able to panic, run around like headless chickens and make an already stressful situation worse?
we've got to get all that equipment off, it'd be much easier to do if they weren't in the way!"
banewboi - How do you know that you won't be incapacitated and unable to release the passengers from their seats??
Surely getting the passengers off before the vast amount of equipment is your main priority?
Nesboy
surely if they were all locked in they wouldn't be able to panic, run around like headless chickens and make an already stressful situation worse?
we've got to get all that equipment off, it'd be much easier to do if they weren't in the way!"
banewboi - How do you know that you won't be incapacitated and unable to release the passengers from their seats??
Surely getting the passengers off before the vast amount of equipment is your main priority?
Nesboy
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How would you power such a system?
Back to topic now though. I did 3 flights today, all running between 10-30 minutes early. On the final sector we were boarding around about 15 minutes earlier than scheduled, most pax happy as they realised they would be leaving early and getting back to London early. One chap comes on, I ask to see boarding card and got the usual facial expressions (The "Why do I have to show my boarding card when I am boarding the aircraft?" expressions).
On arrival at London we landed around 20 mins early and had a slight delay with the ground staff getting the airbridge attached (new despatcher). All pax were eventually disembarked around 5 minutes before the scheduled arrival time. Mr Boarding Card pax as he approached the front and I said the usual "Thank you buh-bye" to him shook his head and walked off. Now, this type of pax I find annoying, we depart early, we land early, we gave the pax a pleasant flight (most other pax commented on how polite, attentive, conscientious we all were) but you can guarantee that there will be one tit every flight who will not be happy, no matter what you do. Still, I refuse to let it bother me as he was only in my life for the couple of seconds of checking boarding card and saying buh-bye to him.
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Dx Wombat, I did not mean you or anyone else who behaves like a decent human being. I meant the SLF who pays peanuts for their flight and then expect newspapers, pre-take off drinks, champers in economy, a 3 course meal in economy, etc etc. The list is endless. I'm sorry if I offended you, that was not my intention at all, and I'd be happy to warmly welcome you on board my flights any time.
AMS-LHR. Please be careful with the pa's you make. Your purser/CSD may not be happy with these pa's, and as you're new to flying, I'm guessing you still have some IFA's to get filled in. If you were crew on my flight I would ask you not to do the pa. Basically, if adults are silly enough to unfasten their seatbelt, leave them be, or call the SCCM. On the note of the mobile, have a look in the latest issue of CCN. It's all explained there. I don't want you to get into trouble with your peers. Obviously, if someone has taken their baby out of the lap strap and passing them over seats, then you can leave your seat.
Recently, I've had some wonderful SLF on board. It's been so much fun! Hoping for the same type tomorrow
Gg
AMS-LHR. Please be careful with the pa's you make. Your purser/CSD may not be happy with these pa's, and as you're new to flying, I'm guessing you still have some IFA's to get filled in. If you were crew on my flight I would ask you not to do the pa. Basically, if adults are silly enough to unfasten their seatbelt, leave them be, or call the SCCM. On the note of the mobile, have a look in the latest issue of CCN. It's all explained there. I don't want you to get into trouble with your peers. Obviously, if someone has taken their baby out of the lap strap and passing them over seats, then you can leave your seat.
Recently, I've had some wonderful SLF on board. It's been so much fun! Hoping for the same type tomorrow
Gg
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To answer the original question, SLF are definitely getting worse.
As an engineer, I hold type ratings for most of the common types flying up and down the holiday routes. I don't know if this is a factor but I now find it almost unbearable, watching some of the behaviour I see around me when I travel.
Look, I don't give a toss if you hurt yourself by contravening the cabin crew instructions, in fact, I pray you do. It's just that by undoing your belt during the take-off roll, you stand a good chance of flattening the occupant in front of you if we have an RTO, you big fat slob, because the hinge pin will break and you must weigh about 260 + pounds (actual conversation!). Yep, nice one, really clever.
As an engineer, I hold type ratings for most of the common types flying up and down the holiday routes. I don't know if this is a factor but I now find it almost unbearable, watching some of the behaviour I see around me when I travel.
Look, I don't give a toss if you hurt yourself by contravening the cabin crew instructions, in fact, I pray you do. It's just that by undoing your belt during the take-off roll, you stand a good chance of flattening the occupant in front of you if we have an RTO, you big fat slob, because the hinge pin will break and you must weigh about 260 + pounds (actual conversation!). Yep, nice one, really clever.
Last edited by FHA; 3rd May 2008 at 22:01.
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I've noticed that people are no where more stressed than at the airport. Why? I have no idea. But it just seems to me that it's a habit to rush everywhere and get about constantly stressed. I have also noticed everywhere that people love to blame anything but themselves for their levels of stress.
Office workers turn up to their coffee bar everyday already late then blame the cafe worker for making them late for their meeting. Good one. Passengers get to the airport 30 secs before boarding closes then throw a hissy fit because they now have to rush. Something in the world not as you would like it? No problem just yell at the next person you meet. It won't change anything but at least you'll feel justified in acting like a 5 year old.
I love it that the price of air travel is more affordable now than it's ever been. But someone didn't get the message that it's more affordable now because we've now made (cheap) flying a bit like a McDonalds experience. No frills decor, basic comforts and a product that just passes the requirement. Sometimes I think the airlines themselves are to blame for not setting the expectation right. It sure does sell seats when you advertise a ticket for $39 with a glossy ad featuring well dressed FA's and a customer sipping wine. The reality though is that seat is more akin to the one on a public bus. Maybe if they advertised it with the pax standing up holding onto a handrail then the expectation for food, wine and a first class experience wouldn't be there....just a thought.
I'm very much of the opinion that an economy ticket should be an economy experience and that the first class experience is the privilege of those who wish to pay for it.
Office workers turn up to their coffee bar everyday already late then blame the cafe worker for making them late for their meeting. Good one. Passengers get to the airport 30 secs before boarding closes then throw a hissy fit because they now have to rush. Something in the world not as you would like it? No problem just yell at the next person you meet. It won't change anything but at least you'll feel justified in acting like a 5 year old.
I love it that the price of air travel is more affordable now than it's ever been. But someone didn't get the message that it's more affordable now because we've now made (cheap) flying a bit like a McDonalds experience. No frills decor, basic comforts and a product that just passes the requirement. Sometimes I think the airlines themselves are to blame for not setting the expectation right. It sure does sell seats when you advertise a ticket for $39 with a glossy ad featuring well dressed FA's and a customer sipping wine. The reality though is that seat is more akin to the one on a public bus. Maybe if they advertised it with the pax standing up holding onto a handrail then the expectation for food, wine and a first class experience wouldn't be there....just a thought.
I'm very much of the opinion that an economy ticket should be an economy experience and that the first class experience is the privilege of those who wish to pay for it.
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Sure. To me an economy experience (in airline terms) is a safe seat to go from A to B on an aircraft that meets all the required safety standards. It's being allowed to board the aircraft, sit in that seat for the duration of the flight and having all relevant procedures adequately explained to me. Also expected are clean and tidy facilities. I would expect to be polite and courteous to everyone else sharing the space with me (including crew) and the same returned. And for a $40 fare I'd be very happy with that.
Even though some fares are now as cheap as a bus ride some pax haven't quite got the idea that those cheap fares are a seat to get from A to B. Want full-service? You can have it if you want to pay a full-service fare. I think aviation could do better in portraying the difference between a commuter fare and a full-service fare. They are not the same product.
Even though some fares are now as cheap as a bus ride some pax haven't quite got the idea that those cheap fares are a seat to get from A to B. Want full-service? You can have it if you want to pay a full-service fare. I think aviation could do better in portraying the difference between a commuter fare and a full-service fare. They are not the same product.
Last edited by AirborneSoon; 4th May 2008 at 02:10.
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SLF or SLC as we called it/them/those then!
I've been in this industry since 1964, all within Flt Ops Services, never CC.
Flag Carrier,schedule & charter in the UK & overseas.
Every company I've worked for I've held SEP on operated acft types from Herald, 1-11, Brit 300, Viscount, Comet, 707, DC8, 1011, DC10, 747 & various BIZJET types.
Pax have gotten worse in their behaviour both pre boarding, inflt & post flt.
Reasons are rather simple I believe, as flying became cheaper, more people flew, many of those folks didn't have any idea of the travel protocols required/expected. This I blame the industry for, at no time have I seen a 'Code of Conduct' document produced and/or disseminated to pax.
With every tkt/res there should be a copy of said 'Code of Conduct' supplied, along with signage at all check-in/boarding gates.
Every time I travel be it duty or leisure, I always acknowledge the crew & check the Safety card, I wonder why? Having had a few interesting experiences, not being conversant with "how the **** do I get outa here and wave my I'm over here banner" I'd be stuffed.
Thanks Guys & Girls, you lot do a bloody hard job bloody well 99.99999999
of the time as most of us in the Industry try to do.
Don't call me I handed over my crewing dept 24 years ago!
Flag Carrier,schedule & charter in the UK & overseas.
Every company I've worked for I've held SEP on operated acft types from Herald, 1-11, Brit 300, Viscount, Comet, 707, DC8, 1011, DC10, 747 & various BIZJET types.
Pax have gotten worse in their behaviour both pre boarding, inflt & post flt.
Reasons are rather simple I believe, as flying became cheaper, more people flew, many of those folks didn't have any idea of the travel protocols required/expected. This I blame the industry for, at no time have I seen a 'Code of Conduct' document produced and/or disseminated to pax.
With every tkt/res there should be a copy of said 'Code of Conduct' supplied, along with signage at all check-in/boarding gates.
Every time I travel be it duty or leisure, I always acknowledge the crew & check the Safety card, I wonder why? Having had a few interesting experiences, not being conversant with "how the **** do I get outa here and wave my I'm over here banner" I'd be stuffed.
Thanks Guys & Girls, you lot do a bloody hard job bloody well 99.99999999
of the time as most of us in the Industry try to do.
Don't call me I handed over my crewing dept 24 years ago!
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You'll excuse a refugee from the Rotorheads forum dropping in here but I do spend a fair bit of time as SLF and I sympathise greatly with all of you CC.
I have just returned to Muscat after a visit to Kuwait flying with Kuwait Airways and Gulf Air. I am sure that some of you flying the European routes would be staggered at what goes on (or maybe not!)
Mobile phones beeping at all stages of taxy and even flight. Passengers not strapped in and seats reclined for take off and landing. Passenger in the row in front of me resting her head on the pull-down table during T/O and Landing. I-pods on all the time (aren't they classed as "electronic equipment"?) and of course, seat belts unfastened the moment the wheels hit the runway. A chorus of "clicks" up and down the cabin. People standing up long before we came to rest and the seat belt sign was out.
The poor old CC just seemed resigned to all of this and it is obvious that they are fighting a losing battle with their "customers". I just felt sorry for them whilst making sure that there were no idiots in my row who might hamper my exodus if it was needed!
Keep up the good work.
I have just returned to Muscat after a visit to Kuwait flying with Kuwait Airways and Gulf Air. I am sure that some of you flying the European routes would be staggered at what goes on (or maybe not!)
Mobile phones beeping at all stages of taxy and even flight. Passengers not strapped in and seats reclined for take off and landing. Passenger in the row in front of me resting her head on the pull-down table during T/O and Landing. I-pods on all the time (aren't they classed as "electronic equipment"?) and of course, seat belts unfastened the moment the wheels hit the runway. A chorus of "clicks" up and down the cabin. People standing up long before we came to rest and the seat belt sign was out.
The poor old CC just seemed resigned to all of this and it is obvious that they are fighting a losing battle with their "customers".
I just felt sorry for them whilst making sure that there were no idiots in my row who might hamper my exodus if it was needed!Keep up the good work.
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I find most SLF to be pretty annoying, however, LCY passengers are the WORST of the lot. They all think they are hot shot City traders when in reality, most of them are jumped up junior gophers for the real boss who actually has other people do the work for him! Cant stand the bastard lot of them!
N4790P
DeltaIndiaSierraPapa,
Please tell me you are not employed in Customer facing position.
I find most SLF to be pretty annoying, however, LCY passengers are the WORST of the lot. They all think they are hot shot City traders when in reality, most of them are jumped up junior gophers for the real boss who actually has other people do the work for him! Cant stand the bastard lot of them!