SilverJet
Join Date: Jul 2007
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Hi, I have been invited to an assessment centre with Silverjet and like Twinglinggem would really like some up to date info on example rosters, sby, hotel locations, allowances, take home pay, commission, what crew get up to down route etc. I have read through all previous posts but would be really interested to hear how things are going now Silverjet has been operating for nearly a year.
If anyone can help with any info it would be much appreciated!
If anyone can help with any info it would be much appreciated!
Join Date: Oct 2007
Location: southampton
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my interview experience
Hi
I am in total agreement with the others regarding the interview experience. I didn't make it to the 2:1 stage, out of 40 people only 4 did. I thought our team did a great job in the group discussion but as mentioned before, the only person in a group of 8 that got through was the one that said the least.
I felt the interviewers (especially the main one) appeared bored and uninterested.
I haven't flown but have years of experience as a front desk manager in 5 star hotels, im a personal trainer delivering exceptional customer service every day, and yet somehow they didn't even want an interview.
I'm baffled, but I wasn't putting on an act so maybe i was too bubbly for them, it definitely seems that they are hiring the quieter ones.
I am in total agreement with the others regarding the interview experience. I didn't make it to the 2:1 stage, out of 40 people only 4 did. I thought our team did a great job in the group discussion but as mentioned before, the only person in a group of 8 that got through was the one that said the least.
I felt the interviewers (especially the main one) appeared bored and uninterested.
I haven't flown but have years of experience as a front desk manager in 5 star hotels, im a personal trainer delivering exceptional customer service every day, and yet somehow they didn't even want an interview.
I'm baffled, but I wasn't putting on an act so maybe i was too bubbly for them, it definitely seems that they are hiring the quieter ones.
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Hi Guys,
Was meant to be attending an assessment day today but have been off work with flu since Sunday, so couldnt attend.
I emailed silverjet but does anybody have a phone number for the recruitment department.
Many thanks for help given
Crewboy
Was meant to be attending an assessment day today but have been off work with flu since Sunday, so couldnt attend.
I emailed silverjet but does anybody have a phone number for the recruitment department.
Many thanks for help given
Crewboy
Join Date: Jun 2007
Location: Out of a suitcase
Age: 48
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HR/Recruitment
Howdy Crewboy,
Sorry to hear you're ill... I'm sure if you send an email to [email protected] they'll rearrange another day for y'all!
Get well soon sweetie
Connie x
Sorry to hear you're ill... I'm sure if you send an email to [email protected] they'll rearrange another day for y'all!
Get well soon sweetie
Connie x
Join Date: Feb 2007
Location: UK
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A friend of my who flys with another airline went for an interview and she said it was very nice the people that interviewed were not the best and once they knew she had flying experience that was it
never even got through.
never even got through.
Join Date: Feb 2006
Location: The Crew Room
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peanut uk, were you there on the 10th? so was i!!
they narrowed 40 people down to 14 then 4, i didn't get an interview either but did the group excersize, one of the trainers is ex emirates and is apparently a real tough cookie, i also heard that her recruitment decisions aren't always popular as she lets alot of good people go and seems to keep the ones who have alot of broad experience or the new extremely maleable crew, they want crew who they can mould easily!!!
i to thought the main recruiter was bored, false and uninterested!
they narrowed 40 people down to 14 then 4, i didn't get an interview either but did the group excersize, one of the trainers is ex emirates and is apparently a real tough cookie, i also heard that her recruitment decisions aren't always popular as she lets alot of good people go and seems to keep the ones who have alot of broad experience or the new extremely maleable crew, they want crew who they can mould easily!!!
i to thought the main recruiter was bored, false and uninterested!
Join Date: Jun 2007
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The thing is ...
How do Sugars...
Whilst there are many perceptions on how Silverjet select their candidates, you can rest assured that everything is standardised. There is little, if no room for human judgement. The methods used are more or less the same as Qantas/Air Newzealand/BA/Virgin...
I'm sorry if y'all feel you have been judged wrongly... I hope y'all prove us wrong in 12 months time if you reapply.
Our guys who recruit are professionals, and many have worked for a number of airlines. Ok, their 'bedside manner' may need a little overhaul, but they get the job done. For the most part, we have amazing crew on line, and they have the tough task of providing us with crew that can meet our standards when they are let loose on an all business class operation...
Don't get down guys and gals... As they say where I'm from, the wind from one door slamming opens another...
Good luck for whatever you decide to do!
Connie x
Whilst there are many perceptions on how Silverjet select their candidates, you can rest assured that everything is standardised. There is little, if no room for human judgement. The methods used are more or less the same as Qantas/Air Newzealand/BA/Virgin...
I'm sorry if y'all feel you have been judged wrongly... I hope y'all prove us wrong in 12 months time if you reapply.
Our guys who recruit are professionals, and many have worked for a number of airlines. Ok, their 'bedside manner' may need a little overhaul, but they get the job done. For the most part, we have amazing crew on line, and they have the tough task of providing us with crew that can meet our standards when they are let loose on an all business class operation...
Don't get down guys and gals... As they say where I'm from, the wind from one door slamming opens another...
Good luck for whatever you decide to do!
Connie x
Join Date: May 2007
Location: London
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Group Interview
It's annoying, because I can't remember who was selected for the final interview, from my group exercise (I was too upset about being sent home). But if Silverjet really are only putting the quieter ones through, the question is, why? I went to the interview, thinking I had to show the recruiters how well I interacted with the other team members. Anyone with any tips / answers, please post your reply...
Join Date: Dec 2002
Location: The forward galley
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Hey all!!
Sorry to the guys and girls that have applied to Silverjet and havent been successful, as Connie said try again in 12 months and learn from your recent experience with Silverjet.
The recruitment team at Silverjet have lots of experience and most of this has been with well established major airlines. As for your question as to why are Silverjet recruiting the quieter applicants, well different airlines do look for different things.
By looking at the crew that we currently have online the recruitment team have done a fantastic job. We do have some amazing crew, who work very hard offering a superb business class product. If you look at the Silverjet reviews on some web sites most of these mention the crew and thier professional, friendly approach they all have onboard.
I can only recommend reapplying to Silverjet after 12 months, and I hope to be working along side you soon,
Best of luck,
Ian
Sorry to the guys and girls that have applied to Silverjet and havent been successful, as Connie said try again in 12 months and learn from your recent experience with Silverjet.
The recruitment team at Silverjet have lots of experience and most of this has been with well established major airlines. As for your question as to why are Silverjet recruiting the quieter applicants, well different airlines do look for different things.
By looking at the crew that we currently have online the recruitment team have done a fantastic job. We do have some amazing crew, who work very hard offering a superb business class product. If you look at the Silverjet reviews on some web sites most of these mention the crew and thier professional, friendly approach they all have onboard.
I can only recommend reapplying to Silverjet after 12 months, and I hope to be working along side you soon,
Best of luck,
Ian
Join Date: May 2007
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Where is everyone?
Hey - where is everybody? Where are all the very sivilised wannabees? I want more stories! How are the interviews going? Has anything changed? I would particularly like to know if there is anybody out there who, like me, has not passed the interview, but is intending on re-applying next year.
Good Luck to Silverjet crew starting new flights to Dubai on 18 November!
Good Luck to Silverjet crew starting new flights to Dubai on 18 November!
Join Date: May 2007
Location: Down Under
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I think that Silverjet, like Qantas are after a more demure type of hostie, giving the same impression as the Gulf carriers. To me that's a very old fashioned view of the role we play.
Join Date: Oct 2007
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Been working for this **** company we call Silverjet from the beginning and things haven't improved so far. My biggest regret ? I left Virgin for that crap. If you haven't been successful in one of their pathetic selections, well consider yourself lucky.
Here's the truth : there's no Union, the salary's crap, the service onboard is a joke and extremely exhausting, no rest time onboard, no crew food, not allowed to take even a bottle of water after your flight or you're sacked, your monthly roster's criminal : back to back flights, minimum rest time, stupid standby's everywhere (and there's no morning or afternoon standby's, so basically you're on sby the whole day, operations peeps totally incompetent and clueless, uniform's ridiculous and embarassing, management inconsiderate and abusive.
just looking forward to getting a position with a decent carrier to resign.
Our pax? they're those cheap losers not rich enough to afford a BA or Virgin business class seat, so they fly with us pretending to be important people with money and harassing you as they want everything instantly. Anyway, to make a long story short, avoiding this company is not a recommendation, but a piece of survival advice
Here's the truth : there's no Union, the salary's crap, the service onboard is a joke and extremely exhausting, no rest time onboard, no crew food, not allowed to take even a bottle of water after your flight or you're sacked, your monthly roster's criminal : back to back flights, minimum rest time, stupid standby's everywhere (and there's no morning or afternoon standby's, so basically you're on sby the whole day, operations peeps totally incompetent and clueless, uniform's ridiculous and embarassing, management inconsiderate and abusive.
just looking forward to getting a position with a decent carrier to resign.
Our pax? they're those cheap losers not rich enough to afford a BA or Virgin business class seat, so they fly with us pretending to be important people with money and harassing you as they want everything instantly. Anyway, to make a long story short, avoiding this company is not a recommendation, but a piece of survival advice
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I've let the previous post stand purely for discussion purposes - the poster is now banned since we don't allow that kind of user name on PPRuNe, nor do we allow the use of that word in posts.
Join Date: Jul 2007
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You had the option to try to make changes.
After reading your post I feel very sorry for you.
It seems that you are really having a hard time and you should be getting another job for your seek and for your company seek.
I have been hired by Silverjet and I am very happy for it even after reading your post.
No airline is perfect, Silverjet is not a very old company and they are probably still searching ways to improve in all aeras.
You started working for them from the beginning so you could have made comments, suggestions to make things change...maybe you did?
There are two ways to behave, either you decide to be proactive and positive and if you notice that there is an issue with the rosters, if you feel that there is a lack of organization then complain about it.
If you really feel that things are going wrong, if your uniform is really uncomfortable then just say it, I mean if you really have reasons to complain then you should have done it and do it to the adecuate people in Silverjet.
Or there is another way, beeing called Silver**** on a public forum and post negative messages to try to destroy the reputation of Silverjet and give bad impresions to those who would like to fly for Silverjet.
What is the best of those two ways to act?
What is exactly the point of your post?
I mean you could give your opinion in a moderate way, I can not imagine that there is no positive point in working for Silverjet.Is there any that you could give us?
I am sure that those points exist and I promise all of you who have interest in Silverjet to give updates in an objective way about what Silverjet provides to his crew members.
Again I hope that you will find another job and forget about beeing so bitter.
I do not know you but there is so much anger in your post and that is never something positive.
You still have time to make a change and give a chance to Silverjet to improve, provide your feedback to them instead of putting it on a public forum.
Good luck for the future and I hope that you will find a way to be happy at work at least until you find another job!
It seems that you are really having a hard time and you should be getting another job for your seek and for your company seek.
I have been hired by Silverjet and I am very happy for it even after reading your post.
No airline is perfect, Silverjet is not a very old company and they are probably still searching ways to improve in all aeras.
You started working for them from the beginning so you could have made comments, suggestions to make things change...maybe you did?
There are two ways to behave, either you decide to be proactive and positive and if you notice that there is an issue with the rosters, if you feel that there is a lack of organization then complain about it.
If you really feel that things are going wrong, if your uniform is really uncomfortable then just say it, I mean if you really have reasons to complain then you should have done it and do it to the adecuate people in Silverjet.
Or there is another way, beeing called Silver**** on a public forum and post negative messages to try to destroy the reputation of Silverjet and give bad impresions to those who would like to fly for Silverjet.
What is the best of those two ways to act?
What is exactly the point of your post?
I mean you could give your opinion in a moderate way, I can not imagine that there is no positive point in working for Silverjet.Is there any that you could give us?
I am sure that those points exist and I promise all of you who have interest in Silverjet to give updates in an objective way about what Silverjet provides to his crew members.
Again I hope that you will find another job and forget about beeing so bitter.
I do not know you but there is so much anger in your post and that is never something positive.
You still have time to make a change and give a chance to Silverjet to improve, provide your feedback to them instead of putting it on a public forum.
Good luck for the future and I hope that you will find a way to be happy at work at least until you find another job!
Join Date: May 2007
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Thanks for that tip ladyflyby - and I look forward to reading your updates, franco17. I really don't know what to make of SilverS***'s post; at the end of the day, this is just one person's opinion. The fact that it's a brand new airline has to be taken into consideration. I will remember what SilverS*** has said, but it has not put me off re-applying next year. I need to see what things are like for myself.
Join Date: Mar 2007
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While I'm not condoning Silversh*t's delivery, he or she has made some very valid points that anyone who is applying to airlines should take on board.
1. No union - granted, that is not the airlines issue, it's up to crew to organise that but it takes a very brave one to make that first step. I, for one, would NEVER AGAIN work for an airline without solid union representation.
2. No crew food - on a long haul airline!
3. Salary - £10 000ish basic with around £2.00 per hour flight pay. It's about the same as Zoom and I know I couldn't afford to live on it.
4. Back to back flights - unless you've done trans-atlantic back to back flights you have no idea how exhausting they are. BA crews do them out of LHR and there is a limit of one B2B per 28 days. Basically, it's 4 sectors over 6 days. BA provide a hotel room between sector 2 and 3. Does Silverjet? This is a safety issue, not just a case of BA crew being "spoiled".
5. Full day standby blocks - when are you supposed to rest? How can you be "fit" after sitting by the phone for 10 hours? Again it's a safety issue. Industry standard is 6-8 hours of standby.
6. Over complicated service - just read a few passenger reviews and they all seem to agree. Anyone who has worked on a 767 knows how much walking would be involved in delivering a full J class service by hand. I don't believe their 767s have a mid-galley, so this is just made worse, trying to reach those passengers in the middle of the aircraft.
7. Passenger profile - I could just imagine. It will only get worse with DXB. Not much better than a lot of Premium Economy or World Traveller Plus pax.
A few things about Silverjet that were not raised in his/her post but bothered me personally were:
1. The fact that you are required to include photos in your application, BEFORE being invited to an interview. Air NZ do this and it is in appropriate and bordering on illegal.
2. The "ladies only toilet" ad. The concept may be innovative but the ad was offensive to me. The "BA" was just immature but I could live with it.
3. The seat - read the passenger reviews and they all complain about the slant. It is not a "flat bed" and should not be sold as such. Granted it is an improvement on the "cradle seat" concept but it is really a niche between Premium Economy and International Business Class.
I have formed the opinion that their recruitment focus, as speculated earlier, is on those with little experience that can be moulded to the company specificiations. It's fair enough, I can see the reasons for it and I hope those who are accepted by Silverjet do enjoy their experience, however they should be aware of what exactly they are getting into and how it compares with the rest of the industry.
1. No union - granted, that is not the airlines issue, it's up to crew to organise that but it takes a very brave one to make that first step. I, for one, would NEVER AGAIN work for an airline without solid union representation.
2. No crew food - on a long haul airline!
3. Salary - £10 000ish basic with around £2.00 per hour flight pay. It's about the same as Zoom and I know I couldn't afford to live on it.
4. Back to back flights - unless you've done trans-atlantic back to back flights you have no idea how exhausting they are. BA crews do them out of LHR and there is a limit of one B2B per 28 days. Basically, it's 4 sectors over 6 days. BA provide a hotel room between sector 2 and 3. Does Silverjet? This is a safety issue, not just a case of BA crew being "spoiled".
5. Full day standby blocks - when are you supposed to rest? How can you be "fit" after sitting by the phone for 10 hours? Again it's a safety issue. Industry standard is 6-8 hours of standby.
6. Over complicated service - just read a few passenger reviews and they all seem to agree. Anyone who has worked on a 767 knows how much walking would be involved in delivering a full J class service by hand. I don't believe their 767s have a mid-galley, so this is just made worse, trying to reach those passengers in the middle of the aircraft.
7. Passenger profile - I could just imagine. It will only get worse with DXB. Not much better than a lot of Premium Economy or World Traveller Plus pax.
A few things about Silverjet that were not raised in his/her post but bothered me personally were:
1. The fact that you are required to include photos in your application, BEFORE being invited to an interview. Air NZ do this and it is in appropriate and bordering on illegal.
2. The "ladies only toilet" ad. The concept may be innovative but the ad was offensive to me. The "BA" was just immature but I could live with it.
3. The seat - read the passenger reviews and they all complain about the slant. It is not a "flat bed" and should not be sold as such. Granted it is an improvement on the "cradle seat" concept but it is really a niche between Premium Economy and International Business Class.
I have formed the opinion that their recruitment focus, as speculated earlier, is on those with little experience that can be moulded to the company specificiations. It's fair enough, I can see the reasons for it and I hope those who are accepted by Silverjet do enjoy their experience, however they should be aware of what exactly they are getting into and how it compares with the rest of the industry.
Join Date: Oct 2007
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Silverjet
Hi all,
As this thread is open for opinions, and people have asked what it's like Silverjet I can understand why Silver**** voiced their opinion, however I do not agree with the way in which it was done.
Everything that VS-LHRCSA says is true, except crew food, which is the meals that the passengers don't eat.
It's the 'back 2 backs' that get to me. Worst I have done is 3 in a row!!! Didn't know where I was afterwards, could sleep, couldn't eat and in a daze on my days off - still recovering. My other half was really worried about me!
More like a short haul roster flying long haul. For those of you thinking of joining, roster seems to settle around a minimum of 5 trips a month and up to 7. Plenty of standby as well, and as VS-LHRCSA says, it's a leo-sayer, cover morning and afternoon making for a hellish day/night if your called for the evening flight. No rules on the maximum they can roster except legal rules!
Sure it's a start-up company, and you can't knock them for that, but it's a year now and things are not likely to stabilise whilst they are expanding, which is more than some other airlines though.
Plenty of people leaving (like any other company), but there seem to be a lot more of late and some really good people as well, which is a shame! Isn’t always the way that the bad ones always seem to stay!
I would suggest that anyone thinking of joining Silverjet thinks long and hard, as you should with any job, and take a view somewhere between Silver**** and VS-LHRCSA. It ****** hard work at best and they want their 'pounds worth' out of you, and it not all rosy here. Been with them since the beginning and hoping for better. Why do I stay? Hope and the buzz of flying.
Well I’m off for another flight, but if anyone wants any more information then please don’t hesitate to ask darlings! Will keep you posted.
BBFN,
Silver Boy x
As this thread is open for opinions, and people have asked what it's like Silverjet I can understand why Silver**** voiced their opinion, however I do not agree with the way in which it was done.
Everything that VS-LHRCSA says is true, except crew food, which is the meals that the passengers don't eat.
It's the 'back 2 backs' that get to me. Worst I have done is 3 in a row!!! Didn't know where I was afterwards, could sleep, couldn't eat and in a daze on my days off - still recovering. My other half was really worried about me!
More like a short haul roster flying long haul. For those of you thinking of joining, roster seems to settle around a minimum of 5 trips a month and up to 7. Plenty of standby as well, and as VS-LHRCSA says, it's a leo-sayer, cover morning and afternoon making for a hellish day/night if your called for the evening flight. No rules on the maximum they can roster except legal rules!
Sure it's a start-up company, and you can't knock them for that, but it's a year now and things are not likely to stabilise whilst they are expanding, which is more than some other airlines though.
Plenty of people leaving (like any other company), but there seem to be a lot more of late and some really good people as well, which is a shame! Isn’t always the way that the bad ones always seem to stay!
I would suggest that anyone thinking of joining Silverjet thinks long and hard, as you should with any job, and take a view somewhere between Silver**** and VS-LHRCSA. It ****** hard work at best and they want their 'pounds worth' out of you, and it not all rosy here. Been with them since the beginning and hoping for better. Why do I stay? Hope and the buzz of flying.
Well I’m off for another flight, but if anyone wants any more information then please don’t hesitate to ask darlings! Will keep you posted.
BBFN,
Silver Boy x