BAConnect & Flybe
Join Date: Apr 2006
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Jobsagoodun my point was that we were trying to get into our hotel room in BHD - Flybe told us it had been booked although upon arrival at the hotel there was no record of us so the hotel receptionist rang our crewing department or whoever it is that deals with hotels. They rang for ages with nobody picking the phone up. Then she withheld the number + they picked up within 2 rings. Like I said - coincidence??? or incompetence!!!
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Join Date: Dec 2006
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Run Emmyf! Run!
Emmyf,
Suggest if you want to work for a company that that treats you well and rewards adequately, avoid flybe like the plague! There are lots of airlines who have good terms and conditions, flybe is not one of them!
Good Luck!
Suggest if you want to work for a company that that treats you well and rewards adequately, avoid flybe like the plague! There are lots of airlines who have good terms and conditions, flybe is not one of them!
Good Luck!
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All Of The Above!
Emmyf,
Yup, not good here. I am based at BHX, and currently our junior crew are earning around £800 to 900 per month. Lots of days not flying and when you do crewing can turn you around after 2 sectors without notice. lots or touring at present away from base.
Management here is not good. Our CC Manager couldn't manage his way out of a wet paper bag and likes to shout at crew, his PM's are OK, but they can't make a decision without referring it to head office in Exeter!
Lots of ex BACON crew will be leaving soon or have put notice in, which is OK as rumour has it the base will only need 100 of the 180 currently based here.
Other bases are also unhappy we hear.
I really would not want my sister to work for flybe, and I will be off to BA asap!
As I said, look elsewhere, masses of opportunities around. Try Monarch, they have a great reputation, but suggest avoid ryanair.
Good Luck!
Yup, not good here. I am based at BHX, and currently our junior crew are earning around £800 to 900 per month. Lots of days not flying and when you do crewing can turn you around after 2 sectors without notice. lots or touring at present away from base.
Management here is not good. Our CC Manager couldn't manage his way out of a wet paper bag and likes to shout at crew, his PM's are OK, but they can't make a decision without referring it to head office in Exeter!
Lots of ex BACON crew will be leaving soon or have put notice in, which is OK as rumour has it the base will only need 100 of the 180 currently based here.
Other bases are also unhappy we hear.
I really would not want my sister to work for flybe, and I will be off to BA asap!
As I said, look elsewhere, masses of opportunities around. Try Monarch, they have a great reputation, but suggest avoid ryanair.
Good Luck!
Join Date: Jun 2007
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some of us like it!!
just for the record some of us here at flybe from the former connect side are enjoying it despite teething problems at the beginning- but its only 3 months down the line!!- and i dont remember connect being the best thing since sliced bread ---- far from it.
last summer 300 hour months as a number one- this year 200 for july- am i moaning - no way!- am i glad to have 3 days in iom - yes, how fed up was i of the radison in frankfurt???- snotty city passengers.
you need to grow up or get out- for my fellow no1's going to mainline to 10k a year please go, the ones off to virign(why??- with a looming strike) bye bye--- leave flybe to promote the girls who would make great no1's get there.
you all moan about crewing, managers,,pm's - they all do what they can- i managed with a couple of blouses and cope and adapt as best i can- as all true cabin crew should be able to do-
long live flybe
ps love the crew room , thanks flybe for investin in us
last summer 300 hour months as a number one- this year 200 for july- am i moaning - no way!- am i glad to have 3 days in iom - yes, how fed up was i of the radison in frankfurt???- snotty city passengers.
you need to grow up or get out- for my fellow no1's going to mainline to 10k a year please go, the ones off to virign(why??- with a looming strike) bye bye--- leave flybe to promote the girls who would make great no1's get there.
you all moan about crewing, managers,,pm's - they all do what they can- i managed with a couple of blouses and cope and adapt as best i can- as all true cabin crew should be able to do-
long live flybe
ps love the crew room , thanks flybe for investin in us
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barbiejetgirl i guess you fancy your chances as a senior then? well best of luck many have sat at the back of the Aircraft thinking i can do that only to find actually they cant!!
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cabingal
Cabingal, thanks for the tip, suggest EVERYONE in flybe should read comments about us on the 'SKYTRAX' website. Go to the flybe passenger comments section as every one in this company should be forced to read what our customers think about us and how badly we treat them!
No wonder barbiejetset so many of us are leaving, but good luck to you if you stay, you will need to grow a thicker skin I feel to survive the passenger comments! Incidentally, what does it say about a company that cannot even clothe its crew properly?
I understand from contacts in swissport that flybe does not have a customer complaints department, quote " If we do report passenger complaints we know they will not be dealt with, so why bother!!"
STRONGLY SUGGEST ANDREW THAT YOU START LISTENING TO PEOPLE, EITHER CREW OR MUCH MORE IMPORTANTLY, PASSENGERS!!
Safe flying all, let's hope we see some impovement soon, but I doubt it!!
No wonder barbiejetset so many of us are leaving, but good luck to you if you stay, you will need to grow a thicker skin I feel to survive the passenger comments! Incidentally, what does it say about a company that cannot even clothe its crew properly?
I understand from contacts in swissport that flybe does not have a customer complaints department, quote " If we do report passenger complaints we know they will not be dealt with, so why bother!!"
STRONGLY SUGGEST ANDREW THAT YOU START LISTENING TO PEOPLE, EITHER CREW OR MUCH MORE IMPORTANTLY, PASSENGERS!!
Safe flying all, let's hope we see some impovement soon, but I doubt it!!
Join Date: Jun 2007
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uniforms
thanks marlowe for assuming i am a no3 but been up the front for a long time!!!!
and oldflyboy(just how old??) i've got 2 jackets, 2 skirts, coat, 3 blouses- hear more are on the way, bags and belts??? so whats the problem - i know 3 blouses is crap but then i do realise that they will arrive, and as people leave i'm lucky to be the right size to pick up a couple more, but its not the end of the world!!
regarding all the ones who 'hate flybe' i had it all as brymon/citiexpress/ex-bar --- you all hated them too?? so bite the bullet and leave us in peace
and oldflyboy(just how old??) i've got 2 jackets, 2 skirts, coat, 3 blouses- hear more are on the way, bags and belts??? so whats the problem - i know 3 blouses is crap but then i do realise that they will arrive, and as people leave i'm lucky to be the right size to pick up a couple more, but its not the end of the world!!
regarding all the ones who 'hate flybe' i had it all as brymon/citiexpress/ex-bar --- you all hated them too?? so bite the bullet and leave us in peace
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I never hated Citiexpress or Bral at all, in fact I loved my job. That's why I chose to stay at Flybe - I wanted to make it work. I really wanted to make it work. After being treated like dirt for a few months it is sadly time for me to move on. I am gutted as I have always loved my job but I also realise that I have no desire to work for a shambles called Flybe. Oh, did I say shambles? I meant company.
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Sounds like sense to me...........
Well said cabingal, 4 months on and flybe is still a shambles. As I have said before, I would stay if I honestly believed that there was a will to improve things for us and our passengers, but have as yet seen nothing to suggest either group will be satisfied soon, if at all.
Good news is that there may be hope if WM is allowed to bring BA style customer service to the operation on the ground at BHX, but the guy has a low point from which to climb.
Bad news is that I believe Flybe will be very happy to see all the ex BACON crew go, as we seem to be the only ones who want improvments, so when we are all gone they can carry on as before. This is particularly true I think here at Brum, for when Barbie jet goes they will only need 100 crew to operate.
I would be interested to hear if anyone from the ex BACON base at Manchester has a view, what's it like there? I hear the Tootills have left?
Safe Flying!
Good news is that there may be hope if WM is allowed to bring BA style customer service to the operation on the ground at BHX, but the guy has a low point from which to climb.
Bad news is that I believe Flybe will be very happy to see all the ex BACON crew go, as we seem to be the only ones who want improvments, so when we are all gone they can carry on as before. This is particularly true I think here at Brum, for when Barbie jet goes they will only need 100 crew to operate.
I would be interested to hear if anyone from the ex BACON base at Manchester has a view, what's it like there? I hear the Tootills have left?
Safe Flying!
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The Joke OF 2007 Goes To..........................
Jim French Recieves 'Best Management Award' For Flybe in Paris. 
PMSL, Sure many of you BACON guys are 100% behind that and flybe guys to.
Sorry ya have to laugh.
Oh and here is another one..................
FLYBE VOTED BEST LOW-COST CARRIER
Consumer research specialist places Flybe above all other low cost carriers
Flybe, Europe’s leading low-cost carrier, has been crowned the top low-cost airline by leading customer insight specialist, The Listening Company, in its latest study of the travel industry and UK consumer booking habits.
The research highlights Flybe’s position as the leading low-cost carrier in the UK and Europe and places Flybe as the fourth most recommended carrier overall, just behind Emirates, P&O and Virgin.
The study asked 8,000 consumers across the UK which carriers, travel agencies and holiday destinations they would actively recommend to others in order to understand customer satisfaction, thus accurately reflecting what travellers think.
The outcome of the survey reflects Flybe’s commitment to providing an efficient, low-cost service for travellers, with customer satisfaction front of mind.
Mike Rutter, Chief Commercial Officer, Flybe commented: “To be recognised as the UK and Europe’s leading low-cost carrier by travellers is a huge achievement and a great honour for Flybe, especially as the research is solely based on customer satisfaction.
“The honour is a testament to the hard work of everyone at Flybe to provide comprehensive, first class customer service to our travellers and we look forward to building on this success and hopefully featuring in the research again next year.”
However guys please dont think i am takin the p*ss out of you crew cause im not, I know how hard you work. Just having a general laugh at jim french
PMSL, Sure many of you BACON guys are 100% behind that and flybe guys to.
Sorry ya have to laugh.
Oh and here is another one..................
FLYBE VOTED BEST LOW-COST CARRIER
Consumer research specialist places Flybe above all other low cost carriers
Flybe, Europe’s leading low-cost carrier, has been crowned the top low-cost airline by leading customer insight specialist, The Listening Company, in its latest study of the travel industry and UK consumer booking habits.
The research highlights Flybe’s position as the leading low-cost carrier in the UK and Europe and places Flybe as the fourth most recommended carrier overall, just behind Emirates, P&O and Virgin.
The study asked 8,000 consumers across the UK which carriers, travel agencies and holiday destinations they would actively recommend to others in order to understand customer satisfaction, thus accurately reflecting what travellers think.
The outcome of the survey reflects Flybe’s commitment to providing an efficient, low-cost service for travellers, with customer satisfaction front of mind.
Mike Rutter, Chief Commercial Officer, Flybe commented: “To be recognised as the UK and Europe’s leading low-cost carrier by travellers is a huge achievement and a great honour for Flybe, especially as the research is solely based on customer satisfaction.
“The honour is a testament to the hard work of everyone at Flybe to provide comprehensive, first class customer service to our travellers and we look forward to building on this success and hopefully featuring in the research again next year.”
However guys please dont think i am takin the p*ss out of you crew cause im not, I know how hard you work. Just having a general laugh at jim french
Join Date: Dec 2006
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Maybe you guys aren't seeing the bigger picture?
Manchester alone has about 60 flights a day, and i guess you op 2-4 depending on the desternation.
Some of the major problems having been with tech a/c or the former Ba 146's (at Man). With lower crewing numbers if a a/c goes tech its alot more difficult to source another a/c to do the flight.
My point is with all the crew that have left, weather them being former Bacon or just regular Flybe, if all those staff had stayed there wouldn't be the crewing problems they now seem to have.
As most of you will be aware it takes alot of time to train and get a 'Blue' pass (Whats is the training time for first office/cabin crew?)
It is getting better, but slower than i expected. If you can stick with it guys and gals, believe it or not some of us think your doing a very good job, hence the 'Low Cost Carrier Award'. - Putting yourseld down Airbourne is going to get you no where....
Manchester alone has about 60 flights a day, and i guess you op 2-4 depending on the desternation.
Some of the major problems having been with tech a/c or the former Ba 146's (at Man). With lower crewing numbers if a a/c goes tech its alot more difficult to source another a/c to do the flight.
My point is with all the crew that have left, weather them being former Bacon or just regular Flybe, if all those staff had stayed there wouldn't be the crewing problems they now seem to have.
As most of you will be aware it takes alot of time to train and get a 'Blue' pass (Whats is the training time for first office/cabin crew?)
It is getting better, but slower than i expected. If you can stick with it guys and gals, believe it or not some of us think your doing a very good job, hence the 'Low Cost Carrier Award'. - Putting yourseld down Airbourne is going to get you no where....
Join Date: Jun 2007
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i agree
well said techproblem and oldflyboy i think you'l lfind end of march to end of june is only 3 months!!- so it does get better as time goes on, catering got sorted, crew food got sorted, uniform got sorted- i for one dont think its too bad when you consider all the baggage flybe have taken on, the 145's look great in the new logo(how many baconnect logos did we see after a year?- think you'll find ba painted 2)
again like all companies we are always first to point out the negatives- but just looking at what i mentioned above i thinks theres a lot of positives too.
just been to fraggle rock and its a nice change from all those fra-lcy's!
3 days off now and back on a midday - now is that bad???- i for one say NO
have a great weekend
again like all companies we are always first to point out the negatives- but just looking at what i mentioned above i thinks theres a lot of positives too.
just been to fraggle rock and its a nice change from all those fra-lcy's!
3 days off now and back on a midday - now is that bad???- i for one say NO
have a great weekend
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sorry barbie jet set i had to laugh when i read your comment s!!! i think the fact that you decided to give yourself that name only confirms why your opinions of flybe are so AMAZING.
Whilst i think it is great that you are enjoying flybe and that you are very positive i do not think it is very appropriate to be going on about it in such a manner when there are a lot of people losing their jobs , losing their leave , losing their staff travel with ba , and losing the ability to come into work thinking they were only doing two sectors when in fact they will be turned around to do another four !! good people are struggling with the change so i think comments you made are a bit out of order really.
I myself was bacx then flybe and have recently left because i could , i have no serious financial comittments unlike others who are having to put it with the change. Just a question :
If you are so into the flybe philosophy why did you not join them earlier ?? i mean they have a base in bhx do they not ??
and how do you think your comments would be recieved were this not an anonymous site ??
my suggestion is to go into ANY crew room ex bacx or not with a sign saying " I LOVE FLYBE" and see what the reaction is even from veteran employees of flybe !!!
For everyone reading this who currently works for flybe i wish you the best and really hope things get better for you .There are a lot of fabulous people who have worked for bral , bacx and bacon who did not deserve to be treated the way they have without people rubbing their noses in it.
Whilst i think it is great that you are enjoying flybe and that you are very positive i do not think it is very appropriate to be going on about it in such a manner when there are a lot of people losing their jobs , losing their leave , losing their staff travel with ba , and losing the ability to come into work thinking they were only doing two sectors when in fact they will be turned around to do another four !! good people are struggling with the change so i think comments you made are a bit out of order really.
I myself was bacx then flybe and have recently left because i could , i have no serious financial comittments unlike others who are having to put it with the change. Just a question :
If you are so into the flybe philosophy why did you not join them earlier ?? i mean they have a base in bhx do they not ??
and how do you think your comments would be recieved were this not an anonymous site ??
my suggestion is to go into ANY crew room ex bacx or not with a sign saying " I LOVE FLYBE" and see what the reaction is even from veteran employees of flybe !!!
For everyone reading this who currently works for flybe i wish you the best and really hope things get better for you .There are a lot of fabulous people who have worked for bral , bacx and bacon who did not deserve to be treated the way they have without people rubbing their noses in it.
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Miadonna,
Nice one!
And barbiejetset, 3 months?, 4 months?, does it matter, do you honestly think things have improved since flybe took over the ex BA bases???????
I seem to recall being able to go into the fleet office to resolve a leave problem and getting it sorted quickly, rather than it having to be bumped up the chain of command. And being able to plan a life without some twonk in crewing deciding to put you on another 2 or 4 sectors as "you are the only one who can do it"!
And having a manager who didn't look down on me, or the girls blouses!
Safe flying all!
Nice one!
And barbiejetset, 3 months?, 4 months?, does it matter, do you honestly think things have improved since flybe took over the ex BA bases???????
I seem to recall being able to go into the fleet office to resolve a leave problem and getting it sorted quickly, rather than it having to be bumped up the chain of command. And being able to plan a life without some twonk in crewing deciding to put you on another 2 or 4 sectors as "you are the only one who can do it"!
And having a manager who didn't look down on me, or the girls blouses!
Safe flying all!