Ryanair Dispatches
Join Date: Dec 2004
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Originally Posted by DUBXH
Dont book late and dont make changes.
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Wonder if anyone can assist. Trying to find an editorial regarding a leaked management document that describes various ways to encourage a higher staff turn-over.
Does anyone have the link for this?
Does anyone have the link for this?
Join Date: Apr 2004
Location: London
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Ryanair and Dispatch
I've worked for RYR for almost 3 year and i say that it was hard work but dispatch can find crew sleeping in the Jumpseat and security check on turnaround not done properly in the majority of airline. Avery time i've called for cleaners to clean sick from the seat they've always done it without problem. The breafing compared to the one i have now in the major uk airline i work for was very hard, every little problem from a bulb in the cabin or a minor problem in the flight deck has been always been sorted out from the engineer very quickly and efficently. The way we secure the cabin for landing and take off is one of the best i ever seen flying with lot of different airline. We always had on a % of flight a day mistery pax onboard to check for the job done properly includind safety issue like toilete check and cabin secure. I could go on with other example .. Just think that around there are so many airline wich are really very dangerous and dont point to RYR just becouse is Ryanair. I thank them for having given me the chance to learn the job quickly and be able to work now for a major airline.
20 years around and never had an incident !!! this means something. Not even a major airline can show this record.
20 years around and never had an incident !!! this means something. Not even a major airline can show this record.
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Originally Posted by terminal2
Wonder if anyone can assist. Trying to find an editorial regarding a leaked management document that describes various ways to encourage a higher staff turn-over.
Does anyone have the link for this?
Does anyone have the link for this?
http://www.rte.ie/business/2005/0720/aerlingus.html
Join Date: Dec 2004
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P**d off FR employee... that is with the amount of crap being posted on the www!
With regards to the not being briefed at the o/w exit...
It is only a requirement of the UK CAA that pax at exits are briefed prior to departure... as FR falls under the IAA they are not required to do so (anyone from excel who was around last year or so would know that FR crew who were operating on excel 800's on behalf of FR were re-trained and licensed to operate on the 'G' reg and hence did brief pax on those flights!)
With regards to the allegations made in that programme, I have been with the company for just under 5 years and would not be here if there was a problem! I know that when i am flying, my crew follow SOP's 100% and give 100% customer service (I'm a CSS and i wont have it any other way!) because even I have been 'stung' at a ticket desk for €200 after forgetting staff travel, so i know not everyone is a '£1' pax! Once again, the few ruin our reputation!
And yes, we check life jackets... though again, IAA require only 15% of capacity on 1st sector and 5% on t/arounds not an entire a/c check as perhaps other authorities require! Check 4 rows on the t/a and it's done!
The training is one of the best programmes around... I can guarantee this first hand... (can't reveal too much!) I know of people from other airlines who have been shocked at the amount of information FR crew have to assimilate before flying! It is tough.. that i can guarantee!
The people in the programme are exactly as we have heard of in any company; people bitching about work! We all do it! These poor saps got caught! Again, the attitude of a few crew ruin it for the rest of the company! And if all they can get is that in 5 months with the best edditing available... it's a poor show!
The bottom line is, FR are a success because they set the tune and everyone HAS to dance to it... it's the only way to KEEP them successful!
So please can we put this to bed? FR is not the big bad airline treating the staff like slaves... that's just the crap from ex employees who didn't want to dance to the FR tune!
Safety is not comprimised! The cabin staff are some of the hardest working in the industry (no diss to other crew - lets face it, we all do the same job... different uniform and paint job on the a/c!) and the training is some of the hardest in the industry!
Just to rekindle an old memory: BBC... undercover 'employee'... secret filming at Manchester... "Shock-horror major security breaches at bmi security!!!"... Yeah, exactly... how many of you decided not to fly bmi afterwards???
Now, off the soap box!
It is only a requirement of the UK CAA that pax at exits are briefed prior to departure... as FR falls under the IAA they are not required to do so (anyone from excel who was around last year or so would know that FR crew who were operating on excel 800's on behalf of FR were re-trained and licensed to operate on the 'G' reg and hence did brief pax on those flights!)
With regards to the allegations made in that programme, I have been with the company for just under 5 years and would not be here if there was a problem! I know that when i am flying, my crew follow SOP's 100% and give 100% customer service (I'm a CSS and i wont have it any other way!) because even I have been 'stung' at a ticket desk for €200 after forgetting staff travel, so i know not everyone is a '£1' pax! Once again, the few ruin our reputation!
And yes, we check life jackets... though again, IAA require only 15% of capacity on 1st sector and 5% on t/arounds not an entire a/c check as perhaps other authorities require! Check 4 rows on the t/a and it's done!
The training is one of the best programmes around... I can guarantee this first hand... (can't reveal too much!) I know of people from other airlines who have been shocked at the amount of information FR crew have to assimilate before flying! It is tough.. that i can guarantee!
The people in the programme are exactly as we have heard of in any company; people bitching about work! We all do it! These poor saps got caught! Again, the attitude of a few crew ruin it for the rest of the company! And if all they can get is that in 5 months with the best edditing available... it's a poor show!
The bottom line is, FR are a success because they set the tune and everyone HAS to dance to it... it's the only way to KEEP them successful!
So please can we put this to bed? FR is not the big bad airline treating the staff like slaves... that's just the crap from ex employees who didn't want to dance to the FR tune!
Safety is not comprimised! The cabin staff are some of the hardest working in the industry (no diss to other crew - lets face it, we all do the same job... different uniform and paint job on the a/c!) and the training is some of the hardest in the industry!
Just to rekindle an old memory: BBC... undercover 'employee'... secret filming at Manchester... "Shock-horror major security breaches at bmi security!!!"... Yeah, exactly... how many of you decided not to fly bmi afterwards???
Now, off the soap box!
