Qantas London base
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SydGirl
Totally agree. It takes two to tango. When it comes to dealing with underperforming staff for whatever reason, QF management has been out to lunch for a long time.
Totally agree. But this is the responsibility of all involved, not just management. As a frequent traveller, I'd be only too pleased to make a contribution.
You have every right to express your opinion. It's worth just as much as any other and deserves to be taken seriously.
Argus moon
I sincerely hope we're not related. No relative of mine would make such an irrelevant and unsubstantiated comment about Geoff Dixon's private life that adds absolutely nothing to the discussion.
Argus whilst what you are saying about poor customer service from QF cabin staff MAY be true, it is not really fair to shoot the messenger ie. just the cabin crew in this instance.
Perhaps looking into WHY cabin crew are not giving exceptional customer service will help establish the real reason behind a poor performance in the survey.
Of course, that's just my opinion.
Argus moon
I sincerely hope we're not related. No relative of mine would make such an irrelevant and unsubstantiated comment about Geoff Dixon's private life that adds absolutely nothing to the discussion.
Last edited by Argus; 4th Jul 2004 at 01:40.
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When you have a QF Long Haul FA in uniform, just off a flight yelling at the top of her voice to QF ground staff at the Domestic Transfer in Sydney, with masses of passengers queued up, something to the tune of....f*** you, f*** Qantas, and then storming out whilst yelling to all the passengers in queue, 'that's why you should all fly Virgin'........how can people like that be giving any good customer service on a flight and there are so many people trying to get in and want to give great customer service.
It's disgraceful and QF need to weed these people out
It's disgraceful and QF need to weed these people out
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Alotta I'm afraid that I have absolutely no idea what you are talking about.
If what you mentioned actually happened then I can only assume that the FA is no longer employed by QF. If not, then perhaps you should consider addressing your concerns to the appropriate personnel so they can action them.
QF employs many FAs who are well trained safety and service professionals. Don't let one bad seed ruin the whole crop.
SG
If what you mentioned actually happened then I can only assume that the FA is no longer employed by QF. If not, then perhaps you should consider addressing your concerns to the appropriate personnel so they can action them.
QF employs many FAs who are well trained safety and service professionals. Don't let one bad seed ruin the whole crop.
SG
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Alotta,
While the reaction of that crew member was unprofessional and over the top.
You have to ask yourself, why did she act that way?
Maybe she was so fed up with management that this was the last straw for her?
You know a few years ago QF came to us and basically said "If you don't take a pay freeze we might not survive". This was shortly after 9/11 and rightly so we agreed to a pay freeze and also reduced crewing on the aircraft.
A couple of year later we are now still flying with reduced crew but with a far superior product to deliver to our customers. Hence, the delivery of this produce takes longer and is more involved.
My main gripe with the company though is that since 9/11 they have made RECORD profits and announced last week they are well on the way to making AU$700 million this year.
This record profit has been achieved partly because of the saving made by reduced crewing and pay freezes.
Do we get anything from QF? NO...not even a thank you. In fact we get a kick in the face from management by them opening a London base.
I am a junior flight attendant and only get London trips. I have calculated that my loss of allowances, long range flying and O/T will be around AU$25,000 per year due to my London trips going.
There will still be trips where you can make lots of money but these will become so senior only the top group of senior crew will be able to get them.
This mean the company will still be stuck with the senior crew earning huge basic pays + super + allowances but the junior enthusiastic crew will be reconsidering whether they can now afford to stay at QF.
A MASSIVE profit at the expense of employees.
QANTAS - The Spirit Of Corporate Greed
While the reaction of that crew member was unprofessional and over the top.
You have to ask yourself, why did she act that way?
Maybe she was so fed up with management that this was the last straw for her?
You know a few years ago QF came to us and basically said "If you don't take a pay freeze we might not survive". This was shortly after 9/11 and rightly so we agreed to a pay freeze and also reduced crewing on the aircraft.
A couple of year later we are now still flying with reduced crew but with a far superior product to deliver to our customers. Hence, the delivery of this produce takes longer and is more involved.
My main gripe with the company though is that since 9/11 they have made RECORD profits and announced last week they are well on the way to making AU$700 million this year.
This record profit has been achieved partly because of the saving made by reduced crewing and pay freezes.
Do we get anything from QF? NO...not even a thank you. In fact we get a kick in the face from management by them opening a London base.
I am a junior flight attendant and only get London trips. I have calculated that my loss of allowances, long range flying and O/T will be around AU$25,000 per year due to my London trips going.
There will still be trips where you can make lots of money but these will become so senior only the top group of senior crew will be able to get them.
This mean the company will still be stuck with the senior crew earning huge basic pays + super + allowances but the junior enthusiastic crew will be reconsidering whether they can now afford to stay at QF.
A MASSIVE profit at the expense of employees.
QANTAS - The Spirit Of Corporate Greed
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leemo -
Do QF CC have 'buckets' on certain types of trips - like the tech crew do? These were generally the more popular ones - ie for O/T or longer slips for more allowence. I know 744 S/O's cant get more that three LAX or HGK's in a roster period, and when the 76' was flying to HNL, there was a 'bucket' of 1 or 2. It might be worth finding out if this is possible... only to make it fair. On the other hand I understand that senior crew have been waiting their turn to get the better trips.
SMILE
TSSOV
Do QF CC have 'buckets' on certain types of trips - like the tech crew do? These were generally the more popular ones - ie for O/T or longer slips for more allowence. I know 744 S/O's cant get more that three LAX or HGK's in a roster period, and when the 76' was flying to HNL, there was a 'bucket' of 1 or 2. It might be worth finding out if this is possible... only to make it fair. On the other hand I understand that senior crew have been waiting their turn to get the better trips.
SMILE
TSSOV
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Hi TSSOV,
No we don't have bucket type flying. The company were interested in persuing this type of rostering last year but it never went ahead. I personally think the company did not give enough information to crew about what this type of rostering would entail.
Ask most crew what bucket flying is and they would have no idea.
I personally would like to see a change to the seniority system. My favourite option is rotational seniority which is what 737 tech crew have.
I would also be happy with bucket flying as long as seniority was kept for day off bidding.
At the moment the top 5% of very senior crew get all the good trips with long slips and high allowances. Thats why you get the 'older' crew on Tokyo, Honolulu trips. There should definately be a cap on the amount of these trips they are allocated. Its not fair they get 5 day in Hawaii back to back.
Unfortunately the current seniority system would not allow a cap. Whenever you mention the system being changed to senior crew they also come back with "I've done my time, I deserve to get what I bid for". Well although they have worked for the company for a long time they should remember that when they started flying they got paid excellent wages and allowances, used to spend a week in Tahiti at the companies expense and had it far, far better than junior crew now days.
Its highely unlikely the seniority system will be changed while these oldies are still around.
SYDNEY CREW DON'T FORGET THE FAAA MEETINGS START TOMORROW (6TH JULY) AT 10am
No we don't have bucket type flying. The company were interested in persuing this type of rostering last year but it never went ahead. I personally think the company did not give enough information to crew about what this type of rostering would entail.
Ask most crew what bucket flying is and they would have no idea.
I personally would like to see a change to the seniority system. My favourite option is rotational seniority which is what 737 tech crew have.
I would also be happy with bucket flying as long as seniority was kept for day off bidding.
At the moment the top 5% of very senior crew get all the good trips with long slips and high allowances. Thats why you get the 'older' crew on Tokyo, Honolulu trips. There should definately be a cap on the amount of these trips they are allocated. Its not fair they get 5 day in Hawaii back to back.
Unfortunately the current seniority system would not allow a cap. Whenever you mention the system being changed to senior crew they also come back with "I've done my time, I deserve to get what I bid for". Well although they have worked for the company for a long time they should remember that when they started flying they got paid excellent wages and allowances, used to spend a week in Tahiti at the companies expense and had it far, far better than junior crew now days.
Its highely unlikely the seniority system will be changed while these oldies are still around.
SYDNEY CREW DON'T FORGET THE FAAA MEETINGS START TOMORROW (6TH JULY) AT 10am
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I would like to add my two pence worth about this. Although I have only been flying for 8 years, I have seen a few changes in the industry, and one of them is the opening of foreign as such bases, and I cannot belive how upset people are getting over it. In the UK, ( which I do not think is that ****ty, and have been based in many places around the world ) many airlines have bases around Europe, and the world. And I think it is great, Qantas passengers are not all Aussies, many are Brits and Europeans, and that should although I think its great when you get on board a National carrier as such to have crew from that country, I belive culture awareness is just as important. Its not that they are reducing jobs in Australia is it? So why is everyone against it, my airline has crew based in about 15 different places, 7 overseas, we are a british airline, with crew from around the world, and I think its great, this is starting to become a slagging match and not a forum, I understand you should be able to express views, but this post has now just become one or two peoples slagging match, which is very sad, those that do not want to come to LHR dont. Those that don, come and enjoy, we would love to have ya, as for Brits working for you, wont be the end of the world will it? we are not that bad! Use this post to gain information, and warn people if things are not looking good, but not to slag of the weather, or rent prices, I was lucky enough to be based in Aus over the winter with my last airline, that has now gone bust, and I loved it, would nt move, got stiched up with pay, but loved it, made the most and enjoyed it for what it was, a great chance to see the oposite side of the world, for free!!!!
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Skyboy @ ib16uk,
This is not about slagging off the UK or being racist to UK nationals. Our argument is that the company WE work for has made record profits over the past couple of years, and its employees have recieved nothing in return. Qantas told us there was no money for a pay rise or bonus, they took crew off the plane and gave us a crap product to hand out.
On top of now making hundreds of millions of dollars we are now told they need to cut costs even more by opening a LHR base.
So, imagine how you would feel if:
You had been working for QF for a few years, enjoying the long haul trips and associated longe range flying pay etc.
You have a mortgage, kids, commitments that tie you to Australia.
You love the sun, surf and lifestlye of living in Australia.
Then all of a sudden you are told that an LHR base will be opened. The result of this is that you can no longer fly to London as therefore enjoy the long range flying and salary.
This will affect your ability to repay your mortgage due to lowering of wages.
You cannot just 'up and move' to the UK because of commitments in Australia.
Thats part of the reason why Australian based crew will fight this to the end.
Qantas have already mentioned an LA base being considered. If this were to open also we would have no long range flying at all. When I signed my employment contract it was for long haul flight attendant and the company has obligitions to ensure that contract is honoured.
This is not about slagging off the UK or being racist to UK nationals. Our argument is that the company WE work for has made record profits over the past couple of years, and its employees have recieved nothing in return. Qantas told us there was no money for a pay rise or bonus, they took crew off the plane and gave us a crap product to hand out.
On top of now making hundreds of millions of dollars we are now told they need to cut costs even more by opening a LHR base.
So, imagine how you would feel if:
You had been working for QF for a few years, enjoying the long haul trips and associated longe range flying pay etc.
You have a mortgage, kids, commitments that tie you to Australia.
You love the sun, surf and lifestlye of living in Australia.
Then all of a sudden you are told that an LHR base will be opened. The result of this is that you can no longer fly to London as therefore enjoy the long range flying and salary.
This will affect your ability to repay your mortgage due to lowering of wages.
You cannot just 'up and move' to the UK because of commitments in Australia.
Thats part of the reason why Australian based crew will fight this to the end.
Qantas have already mentioned an LA base being considered. If this were to open also we would have no long range flying at all. When I signed my employment contract it was for long haul flight attendant and the company has obligitions to ensure that contract is honoured.
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We are in this for the long run...
First FAAA meeting today in Sydney and support was extremely encouraging.
Crew voted unanimously in favour of industrial action if the company refuses to keep a cap on overseas based crew at 370.
If the cap goes then we will not be able to stop the LHR base opening, followed by LA and wherever else the company want to set up base.
So make sure you tell everyone you fly with to think about the implications of the LHR base and vote to stop erosion of conditions which have taken years to achieve.
One thing is clear, crew will not stand by and let Qantas walk all over us. The industrial action could go on for some time this time around. Unlike last year when a half day stop work was called, this time it could be weeks. We have to show Dixon, Grant and Hassell we mean business.
Crew voted unanimously in favour of industrial action if the company refuses to keep a cap on overseas based crew at 370.
If the cap goes then we will not be able to stop the LHR base opening, followed by LA and wherever else the company want to set up base.
So make sure you tell everyone you fly with to think about the implications of the LHR base and vote to stop erosion of conditions which have taken years to achieve.
One thing is clear, crew will not stand by and let Qantas walk all over us. The industrial action could go on for some time this time around. Unlike last year when a half day stop work was called, this time it could be weeks. We have to show Dixon, Grant and Hassell we mean business.
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eft 2 primary,
"Poor moral at QF is a symptom of management practice not peoples attitude to it."
No - poor moral is a function of ones expectations.
"Any assertion of yours about poor CC performance at QF indicates an inability of MANAGEMENT to "performance manage" those that dont meet grade."
Your ability to absolve FA's from any accountability for their actions is breathtaking.
Mach 2 male,
"To deliver excellent service you need to spend money Eg Emirates". So how on earth are Southwest so successfull at top customer service.
Leemo,
"Do we get anything from QF? NO". Pardon me but dont you get a paycheck, staff travel, shares, super etc.
"I have calculated that my loss of allowances, long range flying and O/T will be around AU$25,000 per year due to my London trips going."
This comment says it all. 25000 less in allowances - do you know how much your competitors get paid to do the same job.
"So, imagine how you would feel if:
You had been working for QF for a few years . . . . . . . " Is it sympathy you are fishing for.
"Poor moral at QF is a symptom of management practice not peoples attitude to it."
No - poor moral is a function of ones expectations.
"Any assertion of yours about poor CC performance at QF indicates an inability of MANAGEMENT to "performance manage" those that dont meet grade."
Your ability to absolve FA's from any accountability for their actions is breathtaking.
Mach 2 male,
"To deliver excellent service you need to spend money Eg Emirates". So how on earth are Southwest so successfull at top customer service.
Leemo,
"Do we get anything from QF? NO". Pardon me but dont you get a paycheck, staff travel, shares, super etc.
"I have calculated that my loss of allowances, long range flying and O/T will be around AU$25,000 per year due to my London trips going."
This comment says it all. 25000 less in allowances - do you know how much your competitors get paid to do the same job.
"So, imagine how you would feel if:
You had been working for QF for a few years . . . . . . . " Is it sympathy you are fishing for.
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oicur12, so exactly who are you? Are you one of the QCC morons?
"Do we get anything from QF? NO". Pardon me but dont you get a paycheck, staff travel, shares, super etc.
SHARES? LAST YEAR NO.
AS FOR THE REST OF COURSE WE GET A PAYCHECK AND SUPER. WHAT A STUPID COMMENT. WOULD YOU WORK AND NOT GET EITHER?
"I have calculated that my loss of allowances, long range flying and O/T will be around AU$25,000 per year due to my London trips going."
This comment says it all. 25000 less in allowances - do you know how much your competitors get paid to do the same job.
I REALLY DON'T CARE IF OTHER PEOPLE DO THE SAME JOB FOR LESS. WE HAVE AN EBA WHICH HAS BEEN FOUGHT FOR OVER MANY YEARS. THE COMPANY NOW WISH TO CHANGE THIS WITH NO CONSULTATION.
"So, imagine how you would feel if:
You had been working for QF for a few years . . . . . . . " Is it sympathy you are fishing for.
NO. JUST A FAIR GO FOR MYSELF AND OTHER AUSTRALIAN'S.
IF THIS BASE OPENS IT WILL REDUCE THE CHANCE OF AUSTRALIAN'S BEING EMPLOYEED BY QANTAS. JOBS WILL GO OVERSEAS. TAX WILL BE PAID TO THE BRITISH GOVERNMENT, NOT AUSTRALIA, THEREFORE REDUCING THE AMOUNT OF FUNDING FOR ESSENTIAL SERVICES HERE.
THE COMPANY HAS PUBLICALLY STATED THEY INTEND TO HAVE 1000 UK BASED CREW. 400 HUNDRED AUSTRALIAN HAVE BEEN OFFERED POSITIONS AT THE BASE THE OTHER 600 HUNDRED WILL BE POMS.
THE 400 AUSTRALIAN POSITIONS ARE FOR TWO YEARS ONLY. AS SOON AS THE TWO YEARS ARE UP THEY WILL COME BACK TO AUSTRALIA ON LESSER TERMS AND CONDITIONS THAN THEY ARE GETTING NOW. THEY WILL THEN BE REPLACED IN THE UK BY ANOTHER 400 POMS.
TELL ME OICUR12, IF IT WAS YOU ABOUT TO LOSE $20K+ BECAUSE OF THE ACTIONS OF YOUR EMPLOYER, WOULD YOU NOT WANT TO FIGHT IT?
IF THE ANSWER FROM YOU IS YES, THEN I FEEL YOU ARE A COMPLETELY SPINELESS HUMAN BEING.
The company will not get away with this.
"Do we get anything from QF? NO". Pardon me but dont you get a paycheck, staff travel, shares, super etc.
SHARES? LAST YEAR NO.
AS FOR THE REST OF COURSE WE GET A PAYCHECK AND SUPER. WHAT A STUPID COMMENT. WOULD YOU WORK AND NOT GET EITHER?
"I have calculated that my loss of allowances, long range flying and O/T will be around AU$25,000 per year due to my London trips going."
This comment says it all. 25000 less in allowances - do you know how much your competitors get paid to do the same job.
I REALLY DON'T CARE IF OTHER PEOPLE DO THE SAME JOB FOR LESS. WE HAVE AN EBA WHICH HAS BEEN FOUGHT FOR OVER MANY YEARS. THE COMPANY NOW WISH TO CHANGE THIS WITH NO CONSULTATION.
"So, imagine how you would feel if:
You had been working for QF for a few years . . . . . . . " Is it sympathy you are fishing for.
NO. JUST A FAIR GO FOR MYSELF AND OTHER AUSTRALIAN'S.
IF THIS BASE OPENS IT WILL REDUCE THE CHANCE OF AUSTRALIAN'S BEING EMPLOYEED BY QANTAS. JOBS WILL GO OVERSEAS. TAX WILL BE PAID TO THE BRITISH GOVERNMENT, NOT AUSTRALIA, THEREFORE REDUCING THE AMOUNT OF FUNDING FOR ESSENTIAL SERVICES HERE.
THE COMPANY HAS PUBLICALLY STATED THEY INTEND TO HAVE 1000 UK BASED CREW. 400 HUNDRED AUSTRALIAN HAVE BEEN OFFERED POSITIONS AT THE BASE THE OTHER 600 HUNDRED WILL BE POMS.
THE 400 AUSTRALIAN POSITIONS ARE FOR TWO YEARS ONLY. AS SOON AS THE TWO YEARS ARE UP THEY WILL COME BACK TO AUSTRALIA ON LESSER TERMS AND CONDITIONS THAN THEY ARE GETTING NOW. THEY WILL THEN BE REPLACED IN THE UK BY ANOTHER 400 POMS.
TELL ME OICUR12, IF IT WAS YOU ABOUT TO LOSE $20K+ BECAUSE OF THE ACTIONS OF YOUR EMPLOYER, WOULD YOU NOT WANT TO FIGHT IT?
IF THE ANSWER FROM YOU IS YES, THEN I FEEL YOU ARE A COMPLETELY SPINELESS HUMAN BEING.
The company will not get away with this.
Last edited by leemo; 6th Jul 2004 at 09:08.
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skyboy1919 & ib16uk
its all well can good to talk about cultural considerations but what about the australian passengers on the Asia-LON leg?From what ive seen and heard the plan is to shift all LON flying to the UK base. Seriously there is not a huge difference between aussies and the british. If it were an indian base or chinese base i could see the point.
about ppl not loosing jobs
what about the hundreds of shortlisters QF have been stringing along for over a year. most of which have been sent a letter saying thanks but no thanks - just before this announcement.
If QF decides to start a LA base i cant see any reason why QF should be protected on the LA route - no Aussie jobs at risk. I cant beleive the govt has been so quiet on this issue. 'specially in an election year.
its all well can good to talk about cultural considerations but what about the australian passengers on the Asia-LON leg?From what ive seen and heard the plan is to shift all LON flying to the UK base. Seriously there is not a huge difference between aussies and the british. If it were an indian base or chinese base i could see the point.
about ppl not loosing jobs
what about the hundreds of shortlisters QF have been stringing along for over a year. most of which have been sent a letter saying thanks but no thanks - just before this announcement.
If QF decides to start a LA base i cant see any reason why QF should be protected on the LA route - no Aussie jobs at risk. I cant beleive the govt has been so quiet on this issue. 'specially in an election year.
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Apples with Apples
OICUR 12
Thank you for reading my thread.
Some points you may like to consider:
Southwest is a low cost carrier using a model similar to Ryanair,Virginblue etc.
Qantas is a full service premium carrier.
Qantas is the oldest carrier in the English speaking world
Southwest is a relative newcomer.
Southwest is a domestic Carrier servicing a closed market.
Qantas is an International Carrier.
I have been with QF for 25 years and have seen the quality of service I am able to offer my passengers detioriate to the point of embarrassment.Southwest has maintained its less expensive service level.Southwest crews are happy motivated people who are provided with the resources to do their job well.Sadly at QF crews are not provided with these resources.To do your job well you need to be proud not embarrassed.
As many will attest its not about the money,its about job satisfaction.
The LHR base is merely a symptom not the cause of discontent
Thank you for reading my thread.
Some points you may like to consider:
Southwest is a low cost carrier using a model similar to Ryanair,Virginblue etc.
Qantas is a full service premium carrier.
Qantas is the oldest carrier in the English speaking world
Southwest is a relative newcomer.
Southwest is a domestic Carrier servicing a closed market.
Qantas is an International Carrier.
I have been with QF for 25 years and have seen the quality of service I am able to offer my passengers detioriate to the point of embarrassment.Southwest has maintained its less expensive service level.Southwest crews are happy motivated people who are provided with the resources to do their job well.Sadly at QF crews are not provided with these resources.To do your job well you need to be proud not embarrassed.
As many will attest its not about the money,its about job satisfaction.
The LHR base is merely a symptom not the cause of discontent
Last edited by mach2male; 6th Jul 2004 at 11:09.
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sinala,
My position within the industry is of little relevence to the debate. Your follow up query of "if you have one" (very schoolboy) has seriously undermined the credibility of any arguments you have or will put forth.
Leemo,
See above reference who I am - and are those working for QCC morons. But no, I do not work for a QF subsidiary.
"WHAT A STUPID COMMENT. WOULD YOU WORK AND NOT GET EITHER?". Yes, in the past I have, as have most pilots at some stage in their career. I only mentioned this as you
are the one that suggested that "Do we get anything from QF? NO..."
"
WE HAVE AN EBA WHICH HAS BEEN FOUGHT FOR OVER MANY YEARS". Very true, but the basing of FA's in LHR will not contravene your EBA terms in any way. Rostering efficiencies that reduce your DTA/Overtime/Allowances are unfortunate to your pay packet but not illegal. The lawers working for QF know this.
"TELL ME OICUR12, IF IT WAS YOU ABOUT TO LOSE $20K+ BECAUSE OF THE ACTIONS OF YOUR EMPLOYER, WOULD YOU NOT WANT TO FIGHT IT?"
The 20000 dollars you refer to is allowance and overtime money, is it not. The salary paid to me by my 3 airlines has varied by between 10000 per annum and up to 40000 per annum for the same reason. I am fully aware I only recieve this money when I work for it - or in your case when you do LHR nightstops.
Mach2male,
I agree with you that in order to deliver good service, the staff at the "coal face" must have some belief in the product they are selling - they must see the value in the product themselves. The comments on this website indicate that this is not always the case at QF.
Although this my result in difficulty selling the product, one should not neccesarily conclude that this leads to job unhappiness.
This is a debate about money - let the managers at QF worry about how to serve the customers.
Re Southwest - I would uggest that WN operate in a much more competitive environment than QF. Have you heard of the IASC. Southwest do not have this protection.
My position within the industry is of little relevence to the debate. Your follow up query of "if you have one" (very schoolboy) has seriously undermined the credibility of any arguments you have or will put forth.
Leemo,
See above reference who I am - and are those working for QCC morons. But no, I do not work for a QF subsidiary.
"WHAT A STUPID COMMENT. WOULD YOU WORK AND NOT GET EITHER?". Yes, in the past I have, as have most pilots at some stage in their career. I only mentioned this as you
are the one that suggested that "Do we get anything from QF? NO..."
"
WE HAVE AN EBA WHICH HAS BEEN FOUGHT FOR OVER MANY YEARS". Very true, but the basing of FA's in LHR will not contravene your EBA terms in any way. Rostering efficiencies that reduce your DTA/Overtime/Allowances are unfortunate to your pay packet but not illegal. The lawers working for QF know this.
"TELL ME OICUR12, IF IT WAS YOU ABOUT TO LOSE $20K+ BECAUSE OF THE ACTIONS OF YOUR EMPLOYER, WOULD YOU NOT WANT TO FIGHT IT?"
The 20000 dollars you refer to is allowance and overtime money, is it not. The salary paid to me by my 3 airlines has varied by between 10000 per annum and up to 40000 per annum for the same reason. I am fully aware I only recieve this money when I work for it - or in your case when you do LHR nightstops.
Mach2male,
I agree with you that in order to deliver good service, the staff at the "coal face" must have some belief in the product they are selling - they must see the value in the product themselves. The comments on this website indicate that this is not always the case at QF.
Although this my result in difficulty selling the product, one should not neccesarily conclude that this leads to job unhappiness.
This is a debate about money - let the managers at QF worry about how to serve the customers.
Re Southwest - I would uggest that WN operate in a much more competitive environment than QF. Have you heard of the IASC. Southwest do not have this protection.
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Is there any chance of merging these qantas threads, there seems to be alot in the cabin crew forum about qantas and every time i look in the cabin crew forum another one has sprung up.
LJ
Is there any chance of merging these qantas threads, there seems to be alot in the cabin crew forum about qantas and every time i look in the cabin crew forum another one has sprung up.
LJ
Join Date: Jan 2003
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What people in the U.K. need to appreciate is that there are only 2 airlines we can work for if you want to be a Long Haul Flight Attendant, Qantas which dont offer permanent positions only contract and the best you can hope for is 10-11 months and the contract cannot just be extended after that period. We have Australian Airlines based in Cairns which is only small. Therefore the opportunity to fly long haul is limited compared to the U.K./ Europe. Auckland and Bangkok based crew can get 3 year contracts this is not even afforded to Australians. So while you may think we in Australia are complaining abou the new LHR all we are saying is that Australian jobs and futures are at risk with the introduction of this base.
Join Date: Jul 2004
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oicur
Just because pathetic little bum lickers like yourself have worked for free in the past (certainly not now that you have your ATPL)doesn't mean everybody will do it, some of us have a little self respect.
I wish all the QF Flight Attendant good luck on this issue and I truely hope the QF isn't making the MAM casuals out to be Strike Breakers, it wouldn't be fair to the MAM people or QF Flighties.
I wish you the Best of luck
oh and by the way
oicur I hope you get shafted royally by your current employer soon , hmmm maybe even in the SIM.
Have a lovely day
Just because pathetic little bum lickers like yourself have worked for free in the past (certainly not now that you have your ATPL)doesn't mean everybody will do it, some of us have a little self respect.
I wish all the QF Flight Attendant good luck on this issue and I truely hope the QF isn't making the MAM casuals out to be Strike Breakers, it wouldn't be fair to the MAM people or QF Flighties.
I wish you the Best of luck
oh and by the way
oicur I hope you get shafted royally by your current employer soon , hmmm maybe even in the SIM.
Have a lovely day