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Old 26th Jan 2004, 07:26
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The Britannia waiting game

Hey everyone,

I had my first airline interview back on December 16th with Britannia, a week later just before xmas i got a letter saying i was successful, yay! Not bad for a first attempt I'm now in the holding pool waiting for them to contact me again, hopefully with a training date. Anyone know roughly when i'm likely to hear from them? They're still interviewing through Feb so i'm guessing maybe not till march. Sooner the better i'm getting impatient! Also can anyone tell me what i'm gonna be in for with the self study and training?

Thanks,
Spence

Last edited by Harby; 21st Feb 2004 at 01:25.
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Old 26th Jan 2004, 14:31
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Talking Britannia training

Congrats on passing interview.

I left Britannia last year where i was Senior Cabin Crew. It sounds like you are going to be starting at about the same time of year as i did. We trained over xmas (we did get the day off though!)

Can't know for sure, but i would guess that they want you flying by start of summer season 1st May, so training the very latest to start mid March, but probably before. It isn't too long to wait!!

As for what to expect, it may have changed in last few years, but from wot i remember it lasts about 5 weeks, depending on your base and what aircraft you have to learn. YOu start with paperwork, i.d's, work references, as you need these to get i.d. and some may not have replied so you need to chase those(takes longer than you think!)

I then think you are chucked into going thru the manual! starting with safety and security for all aircraft. first aid is in there somewhere. You will have a date to do your lifeboat training at local swimming pool. There are also mock-ups in the simulator which they have there smoke filled cabin etc. Cabin services is last. If training is still at East Midlands which i suspect it is. Then you stay at local hotel sharing a room with one other for duration of course. You get DB&B included.

Throughout you will go on Aircraft and crew room visits. Ask as many questions as you can think of even if they sound daft. Believe me, all the others will probably be thinking the same!

You finish with your wings presentation ceremony!! And that's you off!!!!!!!!!!!!!!

Think that covers the basics, if you want any more detail, then please feel free to post a message or private message me. I will help if i can.

Best of luck

Sacha
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Old 27th Jan 2004, 01:25
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Training and the like.......

Harby,

Great news about your interview......

Can't say when they'll ask you to start training but I'll give you a run down on what you'll need to do to prepare.

Sacha69's despription was pretty acurate although things have changed slightly. I completed my intial training with BY in 2002 and have flown for 2 seasons.

Okay - so about a month before your course date you will receive a study pack which will contain some Work books which you must complete before the start of your course. You'll also be given a log in ID and password for the BY training website. You have to plough through the modules on the internet I'm afraid, studying and filling the workbooks in as you go. They say it takes about 20 hours but depending on how quickly you get to grips with each subject it could take longer so be prepared for hefty phone bills if your not on 'anytime' or be really clever and use the library/college access if you have that. Basically you fill in the books from the lessons on the ineternet, a Generic Book - covers all the general subjects applicable to the whole fleet like fire fighting, seatbelts, lifejacket, life rafts etc.

Then there is the 757 booklet which you will feel like its repeating alot of the Generic stuff but ties all of that to that specific aircraft - most importantly Arming/disarming doors and equipment location diagrams, fire fighting.

Depending on where you'll be based you'll then have the 767-200ER and 767-300ER books to complete as well as Inflight Medical Care (IMC). As you can see to do justice to this heap of work you do need to spend the time doing it properly as it will mean you will sail through the actual 'Course' down in East midlands. You WILL have questions and will NOT understand everything fully but that is why you'll spend the next 4 weeks building on that knowledge with your trainers.

Location: Your course will be split between the training school at East Midlands and your home base (MAN or LGW). Your only going to be provided with accom. and food for the time you spend at East Mids so bear that in mind if you are relocating to your new base.

First Day:

After the paperwork is out of the way and depending how strict your trainers are you'll sit your first exam that morning/afternoon. Now this is why you need to study!

It isn't life or death at this stage but it is serious, if you get below a certain mark you'll be given some coaching and then asked to sit the paper again if it is still clear that you haven't studied then they do reserve the right to terminate your training. However I must admit I haven't heard of that happening at all whilst I've been here. (then again you don't really ask ) They DO want you to succeed and if your just nervous they will understand - what they are looking for is evidence that you have spent the time studying otherwise and you;ve grapsped the basics. If they let you through without this knowledge you could get yourself into deep water as the course becomes more intense. ( i.e. 2 Exams a day)

The second day for us was all practical stuff like the wet drill and slides and slideraft and the Door trainers. Also the dreaded Smoke Filled Cabin - not for the closterphobic but you only have to do it every 3 years and you DON'T go in on you own so you'll be fine. If your not a keen swimmer or don't like the water don't panic, for the wet drill you'll have a lifejacket on all the time but personally if the worst should ever happen I think you should probably think about getting some lessons!! After all if I was flying with you I'd like to think you'd be able to save me as well as yourself!

The rest of the course follows the patter of lessons/lectures, practicals and the next morning an exam on what you learnt yesterday. You also have Sales & Service training which is a laugh and your final week is spent in the Mock up cabin serving your fellow students drinks and lunch using the training equipment.

After all that its just the wings ceremony and then of you go onto the line for two Supernumary flights and then you set free to wreak havoc amongst the seniors.....which generally is the consensus about "initial" crews.......Joke!!

You've picked a great airline to start flying with, the people are great to fly with and you'll always be assured of a laugh at work. Despite what people think about charter, Britannia is very professional in terms of the Crews attitude to flying and saftey and although we don't ahve a crew rest bunks (a personal dig on my part - you'll understand on a 11.5 hrs inbound Cancun!) I can honestly say they are one of the best.

So once again well done in getting this far - just make sure your references are seamless so you can get that Airside ID and get flying!!!

If you want any further info just PM me.

WOT
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Old 27th Jan 2004, 01:51
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My things have changed slightly!! Certainly moved with the times anyway.

Great post, good to see how things are different from my day!! God i feel so old


Best of luck with it all. Let us know how you get on.

Sacha
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Old 27th Jan 2004, 03:35
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Thanks so much to both of you for taking the time to reply in so much detail, far in excess of what i expected and much appreciated!

I really cant wait to get started, i'm even looking forward to the home study stuff, learning all these new things like arming doors and fire fighting! God i must sound so anal! I know I know, my excitement will soon fade, round about my 100th visit to Palma airport no doubt, but for now i'm quite excited...

Anyone else here joining britannia this summer?
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Old 27th Jan 2004, 03:56
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Hi Harby.

Your right about the frequent visits to PMI...!!

Been here 8 years and still love it...its a great airline to work for.

Where you gonna be based ?.. if you are at Gatters this season you will have 22 longhaul trips a week to look forward to...if thats your thing.

enjoy your training and welcome aboard!!
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Old 27th Jan 2004, 19:10
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Well done Harby!!!

All the advice so far is sound.

There is one other thing worth bearing in mind though. Since Sept 11th (2 years ago!) it has become increasingly difficult to get a US Visa and an airport ID. Both of which you will need as part of the job! A top tip is to make sure you can proove where you have been (working, living etc) for the last.....I think it's 5 years. If not 5 then certainly 3 years.

Judging by youe posts you can't wait to get out on the line and get flying. If that is the case then this is more important than ever. Last year there were initials who got through the course and were all ready to fly but couldn't get an ID or Visa for love nor money! It took as long as 3 months plus for some of them to eventually appear on line. As for the Visa situation, some of them still haven't got them now!

It might be worth contacting your previous employers (if you can) and telling them that they will be contacted by the BAA regarding your security ID. Stress to them that a speedy response is vital to you getting the job.

If you can't then just something to bear in mind!!

Good luck with the training and look forward to having a beer downroute with you soon!

Cheers

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Old 27th Jan 2004, 22:44
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Hi Guys
Just to let you know, some training courses for initials start mid Feb at Man and LGW.
good luck and happy flying!
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Old 31st Jan 2004, 18:08
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Hi

I was just wondering what the Britannia interviews are like and what are asked of the candidates ie any tests, group discussions.

Thanks for your help and I look forward to hearing from you!


Ian J.
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Old 1st Feb 2004, 08:14
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Hi Guys,

Some even more up to date information for you!

I'm currently on a course at EMA. My course is this years course number four, which has seven initials on it. When we get our wings five of us are for LTN, two for STN.

We're training at the moment with course number six, which has seven people for LGW.

There is also a MAN course running, which started on the same day (Jan 28th), which I would estimate has around 10 people on it! Not sure which course number that is though!

Our trainers said that the first course of the year started a week before ours, January 21st, and I believe that was a LGW course!

If it helps you to compare your situation with mine, my assessment day and interview was held in late November.

So, with all that out of the way, here's what’s happening this year!

Day one is 'hello', and paperwork day. For an airline that is apparently striving to be paperless, there is an incredible amount of form filling to be done!

Getting to know the others on the course is great fun. It’s clear that we have a really diverse group, which is nice because there is a load to talk about. On my course (LGW, STN and LTN combined) the ages range from 18 - 45, there are 10 girls and 4 boys, 2 previous flyers, several nationalities, and loads of different backgrounds!

For us, the 1st three days have been customer service and Health and Safety orientated. We spent a lot of time on Friday in the 757 cabin mock-up practising services and customer service.

We have the weekend off, and Monday is an assessment day of all we learnt last week. This will be a practical exam, and is the first exam we will have had.

Other people's posts have covered a lot, so I'm just going to highlight any differences to this years running order etc...

Firstly, initials no longer fly to the USA, regardless of what base they are at and what type of aircraft they are checked on. Therefore, visas are not required, and the day that would have previously been used for that purpose is now a home study day.

This year there have been no workbooks sent through the post, instead just a letter with your username and password for the Britannia training web site. Please don't underestimate the time needed to study this web site and understand it!

The accommodation is great, the only sad thing is that they have split us up according to base, which is a shame, as its clear already from the training that there is a great deal of competition and bad attitude between bases. We're all staying at Ramada Jarvis hotels, just different ones around the area. I can only speak for ours, which is fantastic! Lovely food, great rooms (shared with one other person), and great service.

Our hotel is just less than 10 miles from the training centre, and you do have responsibility for making your own way to and from the hotel. Having said that, there are more of us who drive than those who don't, and no one is left without a lift. We were all car sharing by the evening of day one!

The trainers really are fantastic, and clearly want you to succeed, but were explaining to us that due to cut backs etc, much of the course has been shrunk down to the minimum possible time. For that reason its vital that everyone revises prior to the course starting and again in your own time during the course, as they just don’t have the time to cover everything anymore.

If you've got any questions, feel free to ask! Let us know when you hear anything! Where have you asked to be based?

-----

Ian, I'll tell you about my assessment day, which was in late November...

It started, I believe, at 9am. Get there early if possible. I noticed that although there were 39 candidates, only 8 of us got through to interview in the afternoon. Of those that got through, the highest sequence number was 14! I don't know how many of the 8 of us were given jobs though.

The day started with us being split into small groups of 13 people, and taken to a training room with two cabin managers.

We were given a sheet of paper with 10 random questions on, i.e. "What is your favourite food?” and "What is the most embarrassing thing you have ever done?” We then had to take it in turn to ask a random person in the room any question we wanted, and write their answer on a sheet of paper with their name on it stuck onto the wall.

After a while of doing that we were each handed another sheet of paper which had 10 things passengers look for in a holiday, i.e. "Comfortable aircraft seats", "Cheap prices", "Presentable cabin crew", "Good on-board food" etc. We had to personally prioritise them. Number ‘1’ being the most important, ‘10’ – the least. We were then given 10 minutes to come up with a group order, which had to be unanimous.

A tip for that is to remember that the cabin managers really do not care in the slightest what order you or the group come up with, they are looking at how you listen to other people's views, present your own views, persuade or reason with people, and your ability to face up to the fact that people may disagree with you, and you may have to change your mind!

The final activity was to pick a retail item from the SkyStore magazine, and write a PA to sell it to customers. Britannia place an incredible amount of importance on their on-board sales, and they are currently ranked 6th in the world as an airline for their on board retail revenue, so this is important!

After listening to every PA, you have to take turns in convincing the group that your PA was the best, and the group again have to nominate a winner.

Once again, the trainers do not care who wins, they look to see how you reason, persuade and listen to others!

After this everyone is given a short break whilst the trainers chat to each other about the group performance, and set up the maths test.

Then everybody sits the maths test, which is hard! I can't stress to you enough how important it is to download and print the sample maths test from the internet, and learn it. The test they give you is virtually identical to the one you will sit on the assessment day! Remember, you have 20 questions, and 20 minutes. 10 questions are non-calculator questions.

Then everyone goes for a break, which is quite welcome at that point!

After around half an hour the trainers come back and deliver the news of who is staying for the afternoon interviews, and who is going home. You are split into two groups and given the news in separate rooms. It struck me that the people who got through were not the loud ‘look at me’ type, on my assessment day they were all young, I was the oldest at 20! (though as I said, on my training course there are a few considerably older people), I think they were the people that listened to others, gave feedback to others, used eye contact, and admitted when they were wrong. Also, not all the girls were gorgeous, a couple were larger, and had really fantastic personalities.

Those who are staying are given half an hour for lunch, and then the interviews begin. A different cabin manager, and a senior cabin crewmember interviewed me. It was a very standard interview, which covered the usual questions about customer service and home life, and lasted around half an hour.

Everyone was very nice, relaxed, and did their best to put you at ease!

Any questions, just ask!

FJW.
 
Old 1st Feb 2004, 22:23
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FastJet Wannabe, thanks for your post, very helpful. When did they send you the details for your training, and the website password etc? How long did they give you for the self study on the net before you started training?

I had my interview Dec 16th, a week later got a letter saying i was successful, then shortly afterwards a letter asking me to confirm being placed in the holding pool, which i sent back straight away. Since then nothing. Do I have reason to be worried? Should I email them? Am I panicking?!!


Come on Britannia!
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Old 2nd Feb 2004, 00:52
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Sacha,

Is the Sacha that worked for Gill Airways??
If so this is Gemma who u told had lost her job!!!
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Old 16th Feb 2004, 03:01
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Come on Britannia i'm still waiting! I have sent them 2 emails, the first of those 2 weeks ago and have had no reply. I dont want to call them because i dont want to sound pushy! Am I just being impatient? A reply to my emails would be nice at least...
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Old 21st Feb 2004, 01:30
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Anyone else starting with Britannia this year? STILL no reply to my emails, think i'll wait till the end of feb then call them if ive still not heard anything. With a 20 hour home study, followed by 4 weeks training, to start flying early May, surely they should be contacting round about now?
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Old 21st Feb 2004, 01:46
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Britannia

Hiya


I was worried when I hadn't received anything for a 3 weeks so I phoned and I got my contract last week. You must phoned them honestly its the only way, they could have sent you something and it might have got lost, its happened to me before. Please ring them its the only way to know for sure and it would put you're mind at rest. Good luck

xx
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