Etihad - Wannabes & Recruitment IV

[alkyd]

Colorblindness and Medical Clearance...

Hello guys,

I passed the AD and the final interview and like many of you am waiting for the confirmation from Etihad, however I havn't done medical clearance yet.
I have slight color blindness and I know that they test us on colorblindness. I am 100% sure I will fail some of the tests and so I am worried if they might not consider me fit.

Do you guys know anyone who have passed the medical cleareance even though they had slight color blindness? I can see all colors, it's just sometimes I can't distinguish yellow from orange for example and I fail those color blind tests that ask you to tell which number appears in those colored circles.. I just don't see those numbers...

Thanks for your replies.

[KEFREN82]

I really don't know...
but everytime they tested my acuity vision as flight attendant actually they tested me with the colour recognition test, that I always passed as i don't have colour blindness...
Anyway, i don't know if you must see every color... you should ask them before, so that you don't lose your time.
good luck

[Mari]

colour blindness

It's no-go, sorry.

[Jeremys_mleu]

How nice

Good to see you people again.

Nice for the ones still waiting and goodluck for the guys awaiting for the interview.

After being dropped last April, i felt it could be nice to fly Etihad for any reason - so is what i did and now i am back to sit in the office - A flight attendant profession could be nice but since it passed me by, then i can be a passanger. who knows, someday i could get a suprise.

Nice to see you all on board and lets be in Tach

JJ

[perfum]

F&B manager

Hi,
I´m looking forward to a cabin crew recruitment, but it seems to be no in the recent days.
Is there anyone have an idea about the F&B manager position?
I sent a message for that to the company, but not answered yet.
Plz tell me someone know about it.
Thank you in advance

[Mari]

F and B

You might wanna read some posts back...

And the job descreption. Google it.

Food and Beverage background is needed. What is it you don't understand?! It's a cabin crew job but you mostly deal with FOOD and wines. (A little bit of French could be an advantage - it's NOT essential - but it sounds very professional to pronounce the names of the wine.) You brief your people about the food on board. If there is a fire, you and the crew deal with it, but the Cabin Manager will write a report about it and deal with the matter.

You work in Premium Cabin and only fly long-haul.

[perfum]

To mari

Thank you so much for the tip. As you mentioned, i've searched on the line. But there's no mention about salary and welfare something like that. it seems like kind of new position. Thank you again Mari :>

[racheldebuitleir]

perfum

if you look on careers.etihadairways.com and in 'current vacancies' you will find full details of the F&B position including salary. on the left in 'important news' you will find a link for a list of F&B assessment days.There arent cabin crew assessments going on but there are plenty F&B assessments. So if you meet the requirements and have the necessary experience you must apply online ( dont email the company) and you will then possibly get an invite for an assessment. If you dont get an invite..you dont attend. Good luck.

[Mari]

Onboard Food And Beverage Manager

Onboard Food and Beverage Manager
Job Description

Champion guest satisfaction in relation to quality, presentation and timeliness of all food and beverage delivery on board. Monitor pre- and post-flight catering activities.

Develop and implement measures to ensure that the product design and delivery matches the level of Etihad's World Best Standards communicated, promised and expected by guests in all guest travel classes every time.

Additional Key Responsibilities Include:

• Adhere to all company policies and GCAA regulations and ensure a safe cabin environment is maintained. Operate mechanical and emergency safety equipment.
  Provide assistance and timely communication to guests during emergencies and unusual incidents (delayed flight, severe weather condition, turbulent flight, etc.)
  Ability to resolve guest issues in a satisfactory manner at all times.
• Accountable for ensuring all safety procedures are followed according to GCAA Regulations and Company issued manuals.
• Provide input to menus design, wine selection, galley loading, dry stores items in conjunction with the Catering team.
• Attend and manage quality checks with AUH catering as operationally required.
• Oversee galley management performance in Diamond First, Pearl Business.
• Ensure food and beverages are served at the correct temperatures and in a timely manner to meet the needs of the guest.
• Experienced and knowledgeable of all beverages offered onboard and cocktails that can be made in Diamond First and Pearl Business class.
• Ensure that all beverages and food items are delivered and presented according to inspired service standards.
• Link to lounges by meeting guests pre departure, collecting valuable info re beverage preference, meal choices, pre order of meals on late night flights to speed up meal service.
• Oversee and have accountability for the catering loading of all cabins, refusing items that are not of an acceptable standard and liaise with Ground Staff and Catering regarding upgrades.
• Sign off catering delivery note after consultation with all galley operators in Diamond First and Pearl Business, and Cabin Senior in Coral Economy class.
• Conduct in-flight audits on service delivery standards and product knowledge.
• Guest engagement Focus on F and J.
• Seek opportunities for appropriate engagement with guests, e.g. as guests board, during services and at all other times throughout the flight.
• Support crew when guests need specific information about food/beverages.
• Monitor guest satisfaction with beverages and meals and obtain feedback on guest satisfaction with regards to catering overall

Qualifications:

Educated to a minimum level of accredited secondary education or equivalent.

Experience:

Junior F and B Manager or Assistant Manager in 5-star hotel properties
Restaurant Manager in high-end recognized restaurants
Executive Chefs with F and B experience
Sky Chefs or equivalent with F and B background and/or service industry across all functions, with a detailed knowledge of food Cooking and preparation.
Cabin Crew experience is an asset.

Knowledge

Knowledge of food safety regulations and standards
Must have a high standard of English; verbal, written and comprehension.
Fluency in another language (Arabic or other) is an advantage.

Requirements

Minimum age 26 years
Weight proportionate to height
Medically fit to meet regulatory requirements
Ability to swim at least 25m unaided in open water, without a flotation device
Must successfully complete initial training program as a condition of employment and maintain a cabin crew license.
Must be able to reach 214 cm without wearing shoes.
Must be able to lift a minimum of 50lbs from the floor to above shoulder level.

Salary and Benefits:

Monthly salary: AED10,000-11,500 (depending on number of flight hours)
Housing allowance/Accommodation: Housing allowance of AED2,760 per month or company-provided accommodation. It must be noted that no housing allowance is paid to those utilizing company-provided accommodation.
Transportation: Provided to and from home/airport


WHAT DO THEY EXACTLY DO???

Besides bringing culinary delights to passengers, Etihad Airways is also one of the first to feature on-board F&B Managers who are in charge of making wine and food recommendations to passengers, as well as listening to their requirements and preferences.

http://www.asiaone.com/Travel/News/Story/A1Story20081230-111309.html

(Watch the videos, look at the menus, observe how they work and how they present themselves.)


HOW DOES THE SERVICE WORK IN PREMIUM CABIN AND WHAT DO PASSENGERS THINK ABOUT THIS NEW ROLE???

Inspired Service

This is the new in-flight service on Etihad’s Diamond First and Pearl Business classes. It was introduced during the beginning of this year (I think), on flights to LHR and SYD, and is gradually being introduced on the airline’s long-haul network. This service allows passengers the flexibility in choosing when to eat and drink from a new menu that features “a la-carte” and “kitchen” style choices. This means that there are no pre-set meal times although orders are taken right after take-off, should you want anything to eat. As for the remainder of the flight, the passenger is given the freedom to choose any item on the menu at any time.

Another element of the new Inspired Service is the lack of trolleys in the aisles. Each person is served individually by the crew, and not in groups, nor with a trolley. For example when I took my seat after boarding, a crew approached me with only my menu and amenity kit to hand to me, and asked what I wanted to drink before takeoff. After so, another crew approached me to hand me my hot towel; hot towels are served to each passenger individually, and not off a tray to everyone.

The outcome is a brilliant idea; however I have found it to cause some congestion in the aisles. As each passenger had to be served individually, this meant that the crew had to go back and forth between the galley and the seats a countless number of times for welcome drinks, menus & amenity kits, and hot towels. Furthermore, given the short time between boarding and pushback, all these service elements had to be accomplished which meant the crew seemed a little rushed.

The Onboard Food & Beverage Manager

Etihad now has onboard Food & Beverage Managers, whose exact role I am still unsure about. One F&B manager is assigned to each flight, and they are dressed in a white jacket. From what I was told, they overlook the food presentation for the premium classes, and are active cabin crew in Diamond First. Furthermore, they are available to be consulted for their recommendation of beverage with your meal and so on and so forth. However, from the way I saw it, these F&B managers are a hybrid between Gulf Air’s Sky Chef and a regular cabin crew, with no clear role from either side.


http://www.airliners.net/aviation-forums/trip_reports/read.main/133938

(Detailed descriptions about business and first class service on JFK-flights. Check out the menus. Great photos: food presentation is important!)


WHAT DOES THE PRESS THINK???

In the air, Etihad Airways has introduced a new cabin crew position called the food and beverage manager. These new managers, most of whom have joined the airline from five-star hospitality backgrounds, are responsible for championing the quality, presentation and delivery of food and beverages on board to ensure consistent high standards.

First and business class customers can dine on demand anytime from an a la carte fine dining menu or opt for kitchen style snacks.

http://www.aseanaffairs.com/press_releases/etihad_airways_unveils_new_first_class_cabin_suite

(Again: check out the menus.)


The information above should be enough to imagine what they do, how they work, what professional background is required. They are flight attendants but their primary role is to oversee the service in premium cabins.

You should know what type of people they are looking for:
- assertive
- confident
- has the ability to pay attention to details
- well-groomed
- has excellent communication skills (you conduct briefings for crew and deal with passengers in premium cabins)
- well-organized
- has good time management skills

It's still a new position, so you can expect quite a few changes and challenges.

Good luck!

[racheldebuitleir]

NOV?DEC

Hey all,

If there are to be any courses starting in Nov or Dec, its about time all the phonecalls start again right? Has anyone heard any news or updates?

[lovelysmile]

holding pool

no news from my side unfortunately...

[perfum]

To Rachel

It's so kind of you! Thank you again!

I appreciate for the tips.

[perfum]

To kind Mari

Thank you again!

It's great!

[Mari]

to parfum

OOOh, you are too nice!

I just want to let you know that I'm not Etihad crew. I was just interested in this position that's why I did the research.

When I applied for a cabin crew job, I did the same. I just put "cabin crew/flight attendant" in google and read and read and read. I read a lot about ODs on forums (any ODs: BA, EasyJet, Emirates, doesn't matter), tried to figure out what the recruiters expect from you, what type they are looking for. I found a lot of interview questions, as well and thought about the answers. And I was looking at pictures: the smile, the hair, the make-up, you know.

There are people who just simply perfect for the job and they don't need to do any research. They just accidently hear about an open day from a friend the evening before and decide to go for it and they make it! It was different for me: I needed to be prepared because I was very anxious. Being prepared made me confident.

Oh, I was sooo worried! Is my English good enough?! It was a huge surprise that the majority hardly spoke English! Is my suit OK, is my skirt the right lenght? Well, most of the people did not wear business attire! Some of them had piercings and tattoos even, not mentioning the jewelery. There were people who did not know that the airline's base is abroad! Some people didn't even have photos. Still, it's not easy to be one of the lucky ones as the group is getting smaller and smaller...

I cross my fingers for you.

[Mari]

from Etihad homepage

Disclaimer – fraudulent internet recruitment activities 13/04/2009 It has come to Etihad Airways’ attention that a number of people claim to be acting on its behalf in recruiting or facilitating recruitment of employees. Please note that Etihad Airways never charges job applicants any kind of fee at any stage of the recruitment process. For information on Etihad Airways job vacancies, please visit the careers section of our website.

-----
Just in case, from Mari.

That's MY opinion about ECIR's post!!!

[jaye]

that was my opinion also mari but I didnt want to be the first to say it lol.

I dont understand how you can say that YOU organise recruitment days for Etihad if YOU have enough applicants .... errr Etihad can take care of their own recruitment thanks so your (fake) company isnt needed!

[Mari]

ecir

Thank you, Jaye, I needed some support here.

I used to be young and naive (unfortunately I'm old and wise now) but I still can remember how it was. (Oh, good old times...)

Please, guys, just give us (can I say "us"?!) a credit on this. Wait for the OFFICIAL ODs and ADs which are advertised on the hompepage.

[Sas1986]

Just wondeng if anybody can give me the heads up on what to expect with the medicals...what do they entail? I had my AD on the 4th May LHR...still no news for us either xx

[tenderinside]

CIAO

How is it? I may have the assessment in October..are you aleady there???
Any Info about everything???
Ale

[yucyme]

holding pool here too

no news for NYC AD feb 8th people either.
:-(
still hoping, hoping...