That is enough for me as well! i have been with MCC since 2008 and now i just switched to Logten Pro and i am absolutely happy since it is reliable and more customizable.

Since the Major update of the MCC 5.0 nothing seems to work as before , countless bugs everywhere in both mac OS and iOS applications. It is a complete mess. I really regretted the money i gave them for the update in May. Guys just stay away!

Another update is due. When they do something good it should be said, not just the bad things. They acknowledged all the bugs and after a few days, they seem to have been fixed with today's update.

I'm not sure that counts as doing something good though... First break it, then get credit for fixing it? Does not work like that where I come from, and should probably not try that in the cockpit either :P.

I am now stuck where MCCPilotlog will not run under OSX Catalina. I cannot access the program to even transfer the license and database even if I wanted to, I have to access my logbook as I have a interview and they need the last 5 pages, im stuffed. My only choice to to format an old MacBook I have into an older version of OSX to just access Mcc, what crap.

Hey Guy´s,

because of all the errors of version 5.2, does anybody has the installation file of version 5.0 for Windows?
Or maybe you can upload it somewhere and send me the link?
Thanks!
Greetings from Austria

hi Chris,

The problem with this is that Excel gets quite cumbersome with a lot of rows of data. I created my own Excel spreadsheet based on the Jepp pro pilot logbook layout. There are a few additions I.e. it calculates great circle distance between places purely for my amusement. It also auto calculates night time and night takeoff/landing based on location of takeoff and landing, but this requires new destinations to be added with coordinates and that list sorted. I find my solution easy to keep tidy, but I could see how it would come apart for someone else. Really, some form of database, such as in FileMaker Pro might be a better open source solution.

CrewLounge PilotLog is rubbish
 

Just adding my vote in here to tell people to stay away from this company. Since giving them my money 2 months ago it still doesn't do the basics like print out an accurate logbook. Their support would have to be the worst I have ever dealt with. Every time I see an update I completly uninstall everything, refresh the database with a new export out of my (once-reliable) mccPilotLog and cross my fingers..still not fixed.

I also love the way they say they don't support mccPilotlog but they still are slipping updates out to it. The once reliable mcc is starting to show a few cracks in it now as well. I guess that's what you do when you want people to move to your new product. I'll be moving alright....not to them!

It's fraudulent, a scam. If CrewLounge can respond to a pre-sales request within 48 hours in my case, promise that there is a migration path before the sale and yet have no migration path from Mac OS Catalina (as the product will not load) and support refuses to engage (despite 5 emails to them and even using social media now to contact them), then their ONLY interest is taking money and not delivering the service. That's the definition of a fraud. What a huge waste of cash for the supposed lifetime licence. Utter bullsh*t.

Don't get Crew Lounge. Still unable to use after a month. Its crap. Other people have also said numerous issues and wish they hadn't swapped over from MccPilot Log.

In defence of CrewLounge PILOTLOG I spent an afternoon transferring it from mccPILOTLOG to a 64 bit Mac Pro Catalina IOS. It took some reading and re-reading of support documents but it is now working fine. With some new features not available before on mccPILOTLOG. If you had a lifetime subscription the €74? €94 changeover does bite. But hey it does work as advertised.....so far!

Am intrigued, how did you get mccPILOTLOG to open on Catalina (which it cannot as its a 32 bit program on a 64 bit OS) so that you can extract the logs to migrate? That's where my migration halted.

CrewLounges Refund Policy
 

I wouldn't trust them...this is their refund policy!

"You may cancel your paid subscription at any time. We have a no-refund policy. Refunds are only issued if required by law. For example, individual users living in the European Union have the right to cancel their paid subscription within 14 days of signing up for, upgrading to or renewing a paid account.

In case the Software or the Services are defective, we shall offer support and try to fix the defect, without any guarantees or obligations. You cannot obtain any refund when a part of the Services is defective or is removed. Paying for the Services issues an electronic user license only, no physical goods are shipped.

You understand and you agree that we may stop the Services at any time, without reason, without prior notice and without any refund or restitution."

I asked for a refund weeks ago but like the support its been radio silence.

Shame, it was such a good product.

Guys, looking for help. Till last month I was using MCC v4.0, after my PC crash I cannot download from anywhere installation file for mccpilog log v4 (i have licence). Support via ticket or facebook do not respond from 2 weeks. Looking for any help.... Thanks in advance.

Avion Log
 

Happy New Year all, btw I am starting to use a new system called Avionlog ....and wondering if anyone else is using this?

https://www.avionlog.com

cheers and for those of you in Rotorhesds, see you in a week and bit.

Hi there,

Well I only pay £40 for yearly subscription on iPhone and iPad for my Avionlog electronic logbook. Also you can transfer your LogTen Pro to AvionLog.

cheers

Hello fellow ppruners,

Mcc pilotLog stopped importing from the airline portal several months ago, it's constantly giving back a 'time out error' (even with the slow connection box checked). I was waiting some time ( months) to see if it was recovering (since also the airline is constantly changing access to their portal, adding new layers of passwords, protections, pins and more passwords ...), then recently I sent an email to Mcc pilot log team just to receive a very annoying answer that they stopped upgrading this product and asking me to migrate to the new one and pay for the privilege, action that I will not do: what about the lifetime membership that I already paid once?! So they lost one client. My question now is:
Is there a way to import flights from a database file (CSV) downloaded by AIMS to MCC pilotLog? There is this function but I can not make it works, is anyone using the program this way?
If I switch to LogTen will I be able to collect easily the flights from MCC pilotLog database?
What a mess. Do not upgrade and pay for the new software! These people do not stand by their own words.
Maybe it is just better to start rock carving all my future flights block times, in an ancient Egyptian fashion way. Off to look for a nearby cave...

In reply to your question as I was in the same boat and since MCC pilot log has become a subscription based log book, I might aswell transfer to logten pro for little bit more, but genuinely 100% better and more user friendly software.

There is some info on logten pro website how to migrate and essentially you only need the export and then import the excel file.

However, I suggest you first edit the columns in the excel file so you can better integrate into Logten pro.
It took me about an hour of editing, importing then deleting again and importing again untill I got the result I wanted.

You can run a log ten pro trial and transfer all your stuff across before you buy anyway so that will give you an idea of what’s involved.

Thanks Cj2, I will give Logten pro a try. Otherwise, I will revert to ink and paper. A bit tired of the whole concept of software that label itself as 'from pilots to pilots'

yes, I have the windows executables for v4.0. if you still need them, let me know and I will send them to you. 👍🏻

Hey CJ,
Was your MCCpilotlog backup file also password protected?
How did you work around that?
I wanted to unzip. Couldn't do it, since it was protected. Not from my side.
Support was not replying anymore, once I requested them to unlock the file.
Cheers

CrewLounge AERO Suite
 

Hey Brother Wright,

I had same issues and posted my experience here at the end:
https://www.pprune.org/computer-inte...ht=mccpilotlog

What did you do finally?
Literally I am planning to go back to paper.
Kinda like the old school idea and freedom....

Used to have a lifetime sub to mcc pilotlog. Paying out the money for crewlounge pilotlog was irritating, but after being patient it does seem to have started working. Now it only access's the roster from your phone app, but syncs no problem with the other devices.

@Chally604
I was told a way to import flights downloading first a file from the company site and then importing. A bit troublesome but still acceptable. But now I updated my mac to the newest operating system (it was just keep asking me to do so, and one day I eventually gave up and pressed yes...argh) just to find out that now Mcc logbook doesn't even open anymore. So I am considering seriously to switch to this crewlounge thing, I really don't want to go back to paper, so can't find a better plan so far. On a side note, if the programme was actually blocked by the new 64 bits Mac operating new system and they had to update the original MCC to keep doing its work, I can accept a bit more peacefully their request for a new subscription, since I suppose they had to do a lot of extra work as well to make the switch. At least, I naively wanna think so

Just let it go, it still is a scam.
I moved on never to look back at this piece of s.. software.

I strongly concur - please do NOT purchase this software, it is rubbish.

Thanks for your sound advice, which I followed. I then started digging to find another way (tried to use a virtual machine but gave up within seconds, as I can't stand to spend time setting up unneeded IT stuff), and then I found a provider I didn't know before: pilotlog co uk . They imported the .DB file within the MCC pilotlog programme (not a properly arranged CSV, but the actual programme raw database), and within few hours it was all set up, I recovered everything and the interface is great: plain basic stuff, no frills or unnecessary function/graphic. You access it directly from internet, so no need for any programme. They have one for the phones but to be honest for me is just perfect this way. I don't want this to sounds as advertising, but I just want to share with you my final point on this e-logbook journey. Cheers

I am still on the old mccPilotLog, hopefully it will be functional for some time. I do need the flight time reports that it can issue and would miss them if another logging-app/service would not have them.

If you are a mac user, don't update to the new system, catolina or catarina or whatever is called, it's 64 bits, what it means is out of my reach, but I tell you: with mccpilotlog will be game over. It won't even start. Zero

You know, if you don't keep up with updates, being from your laptop, each one of your program you have on it, e-logbook, etc...
Eventually you will call everything a scam and piece of s.. softwares.

I had no issue, when I was with mccpilotlog (after they somehow managed to save all the data from a truly out of date e-logbook that wouldn't work anymore) I switched to Crewlounge and pay for it. Still no issues.
As someone said above: "Since they had to do a lot of extra work to make the switch, might as well pay for it"

Just to say, I didn't wait for the program to cakes in by let it becoming truly obsolete. Forcing me afterward to figure out how to manage a switch.



I do get it though, us pilot are ruthless son of a mama that wants everything top notch for free :p

For free? We already paid for a "life-time" subscription and many elected to voluntarily pay 70-odd EUR for the "Enterprise Edition" to give a little bit more.

---------->

Well, usually if you have no idea what you are talking about, it makes you look stupid, this certainly applies to your posting

I had the latest MCC version, I tried them early and the database of my 25year + carreer did not transfer correctly from LTP, contacted them several times.
A year later I bought the lifetime version, tried several times to get them to convert the database correctly, which they could never get done correctly, missing something like 10.000 hours..... and in LTP it is working flawlessly. Don't offer database conversion if you can't get it to work.

I decided to just use the totals and start new in MCC.

The functionality is nowhere close to LTP, but with the reasonable lifetime promise/price it was ok...until they came out with crewlounge which is really garbage, the initials did not work at all, and then we are not even talking about the lifetime broken promise.

All in all it lacks any meaningful functionality and is substandard.

As a software company you know what quality you put out, it really sucked. In that case just stopping support on lifetime purchases and trying to force you in to a new non-functioning piece of software in my book amounts to extortion.

What they should have done is transfer all existing customers with lifetime licences free of charge or a minor addition and extend the lifetime to the existing customer and then try to fix it with the help of your customers.
New costumers you can then charge at the new pricing, that way you build confidence and expand your business.

They c..ked it up and are now paying the price for it and this has nothing to do with free software, I already payed for it anyway for a lifetime, If you don't plan on honoring it, don't offer it.

There appears only one greedy party here and it certainly isn't me...

ps. all pliots that I know who where using MCC dumped it and moved to something more robust and more importantly, more trustworthy.

Just wanted to shout out Flightmatic here, probably the most clean and modern looking logbook app I've seen on iOS. I have no affiliation to it, was just browsing logbook apps to see if any new ones had popped up. It seems to be developed by one person and it is still pretty basic at the moment. I noticed the odd spelling mistake here and there. And it does not have the advanced features and reports like LogTen Pro et al. If you don't need anything really fancy, it will probably do the job pretty well. I just appreciate the clean UI and hope it can grow into a contender.

RB Logbook also seems worth a look, mostly for the RosterBuster integration if your airline roster system is supported.

Sorry that you had issues, I didn't. I had in the range of 9000hrs transferred at that time (Ok less than you)

If that makes me looks stupid, your call :confused:

It wasn't the amount of hours... but this one:
Besides that you are about the only one not having issues with MCC/Crew Lounge in a 236 reply topic...might take that into consideration next time you post something without verifying what someone did or did not update, in any case you did know as you replied to my initial posting last year. It appears highly likely you are somehow affiliated with MCC, hence the "I have no issue" lone ranger...

Like I said earlier, this business is too small for quacks like MCC, natural selection will prevail.

Wrong, I'm not affiliated with them.

Just that back in the day they were the only one who somehow managed to save and transfer my old e-logbook. One that I couldn't even open anymore!
Saving me of a lot of trouble.... So I pay them back this way, and it is true that so far I have no problem (must be super lucky I guess)
Also, yes MCC/Crew Lounge is getting too complicated by trying to please everybody's requests, it could eventually bite them.

This being said, you have to admit that people will be wayyyy more prone to post complaints about something they don't like or have trouble with than the other way around.

Yeah, but how many complaints have you seen about LogTen?
(Maybe other than the price...)
Having switched to LogTen when MCC pulled the subscription switcheroo and it didn’t work anyway, I have ZERO issues with LogTen and simply love the ease of its interface. Not cheap, but works flawlessly.

Not as bad as I thought
 

Hello there !

I wanted to give you all an update to this electronic logbook topic.

Personally I did the upgrade to CrewLounge PILOTLOG two days ago and it is working perfectly :)

My MacBook Air started to become a bit old (from Late 2010) and wanted to upgrade it. As well as the macOS system, so I couldn’t use MCCPilotLOG anymore.

I was a MCCPilotLOG user since October 2015 and bought a lifetime licence for about 80€ if I remember correctly. So I paid them approx 1.3€ per month over 5 years.

I was evaluating the other options (from LogTenPro which has a nice UI, to some small others). But finally I didn’t wanted the pain of transferring a database to another soft but I was also looking about price.

The process to transfert from MCCPilotLOG to CrewLounge PILOTLOG was smooth as explained in the tutorial.
Of course I paid again a lifetime version for a software which is a bit improved as before, but at least I will have updates with the new systems and still I am seeing this as an gift for them to be able to improve the software even more.
Yes over 3 years I paid about double of what I paid the last 5 years, but I’m happy that they are still developing it.

Well thanks for reading me, and if Pat is reading this forum, I would like to thank his team also to make this Grandfathering program possible (even a year after discontinuation) as well as the smooth transfert to the new app !

have a great weekend in theses complicated times!

seven3