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Appears to be finally available for download...
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Originally Posted by josephfeatherweight
(Post 10437233)
Appears to be finally available for download...
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Thanks for news and feedback, keep it coming!
The main question regarding the old version is whether and for how long the cloud/synch-function will be available. They may just pull the plug in a couple of years. |
Yep, keep running the old one till it dies
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Originally Posted by EatMyShorts!
(Post 10437391)
Thanks for news and feedback, keep it coming!
The main question regarding the old version is whether and for how long the cloud/synch-function will be available. They may just pull the plug in a couple of years. |
My issue is that I work in GA and we easily perform something between 10 to 20 flights within 6 days and as we have no flight-schedule we need to enter each and every flight manually.
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Pilot logbook by FlyGo seems to be a good one. Recently found it.
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What a poor copy/paste job this "new" software is. Slightly redesigned images for the buttons and a different splash screen and that is about it. Quick cash grab for sure, instead of supporting customers with the long promised update for mccPilotlog.
I will use the old version until they decide to pull the plug to grab some more cash, and at that point I will switch to anything but "Crewlounge Pilotlog". They have proven themselves useless in my support request and now also untrustworthy in ways of doing business. I still have a strong suspicion the actual initial developers have left the building a long time ago and it is now just being run by a marketing team and a handful of amateur programmers that know just enough to replace logos and buttons and enable 64-bit compiling. |
I will stick to the old version, too. Just make frequent backups :)
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So I’m really glad that I have found this forum. I initially decided on MCC pilot log because it was the best app and desktop program for android, iOS and Mac (I was an android and windows user at the time). I feel that MCC has been going downhill for sometime. Extremely complex. After switching from windows to Mac I’ve had more and more issues. After reading all the hype around “Crewlounge Pilot log” I was quite disappointed. I paid the 3 year subscription to migrate from MCC pilot log and the new desktop software on Mac is almost exactly the same with more bugs than MCC pilotlog. After exporting/converting from version 4 to 5 all my flying hours were there on the computer but after the sync with the mobile device, 100s of hours are missing. I’ve been with MCC sin 2015. When I started I always had great support and personal responses. Lately I feel it’s very much copy and paste email responses. Now that I’ve repaid for a logbook that I already paid for I would love to get my moneys worth but it’s becoming a headache. Considering cutting my losses that ive switched to apple. Has anyone converted from MCC to Logten Pro? |
I have used mccPilotlog for years as an ENT user - it was a great logbook application. So I went ahead only because they offered lifetime for existing users and I want to ensure the cross-functionality between mobile app and laptop and cloud database integrity in the future looking ahead. If you are not using ENT functionality, there is probably no reason to invest in the new version at present.
I found the porting of the database is NOT completely flawless - the remarks column did not get ported and special character letters (like ä, ö or ü in German language) were displayed as ASCII characters - so I had to manually edit those Names in the pilot list to display correctly. My Query list has ported over, but it is impossible to create and add a new query to the existing list - by trying to add a criterion to a new query caused an error message pop-up. Bugs have been reported - waiting for the fixes. . As has been mentioned here, nothing has really changed, except that you can add a few more fields of data. It seems like they are focussed very much on the interfacing of Airline Crew Portals - which is not interesting for me as a Biz-Av pilot - so it is pretty much a useless feature for me. So far the upgrade has added zero value - I will also post in this thread again, if that changes and keep you guys considering an update informed. The upgrade lifetime offer for existing users is a limited time offer, so that is something to consider - otherwise and if it is just about the electronic logbook functionality, I would stick to the old MCC for now. |
Thanks for the feedback!
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Originally Posted by Strait Shooter
(Post 10440510)
So I’m really glad that I have found this forum. I initially decided on MCC pilot log because it was the best app and desktop program for android, iOS and Mac (I was an android and windows user at the time). I feel that MCC has been going downhill for sometime. Extremely complex. After switching from windows to Mac I’ve had more and more issues. After reading all the hype around “Crewlounge Pilot log” I was quite disappointed. I paid the 3 year subscription to migrate from MCC pilot log and the new desktop software on Mac is almost exactly the same with more bugs than MCC pilotlog. After exporting/converting from version 4 to 5 all my flying hours were there on the computer but after the sync with the mobile device, 100s of hours are missing. I’ve been with MCC sin 2015. When I started I always had great support and personal responses. Lately I feel it’s very much copy and paste email responses. Now that I’ve repaid for a logbook that I already paid for I would love to get my moneys worth but it’s becoming a headache. Considering cutting my losses that ive switched to apple. Has anyone converted from MCC to Logten Pro? It takes some getting used to compared to MCC but so far so good, I am still in the trial (up to 250 hours logged) but you can import all of your data from MCC then export it again once you know its correct in the LogTen format and still have the trial running which is handy. The apps are much better on iOS compared to MCC too, I downloaded the new and 'improved' CrewLounge app and it was worse! |
Originally Posted by unusual_cheetah
(Post 10440789)
I am in the middle of switching from MCC to LogTen as like you I have had major issues with the new version of MCC.
It takes some getting used to compared to MCC but so far so good, I am still in the trial (up to 250 hours logged) but you can import all of your data from MCC then export it again once you know its correct in the LogTen format and still have the trial running which is handy. The apps are much better on iOS compared to MCC too, I downloaded the new and 'improved' CrewLounge app and it was worse! Did you pay for the 3 year subscription? I wonder if I can get my money back? Logten does cost a fair bit. I also had the ENT version. MCC says on their website that they have made all the changes and there are over 500 changes made to MCC and Crew lounge will be a better experience. Sticking with MCC is not a solution as they will stop updating it as mentioned on the website. Crewlounge is pretty useless on a Mac desktop. If you are a windows user I guess you don’t have the option to move to Logten. I definitely predict most apple users will ditch MCC/Crew lounge. |
Originally Posted by Strait Shooter
(Post 10440970)
Did you pay for the 3 year subscription? I wonder if I can get my money back? Logten does cost a fair bit. I also had the ENT version. MCC says on their website that they have made all the changes and there are over 500 changes made to MCC and Crew lounge will be a better experience. Sticking with MCC is not a solution as they will stop updating it as mentioned on the website. Crewlounge is pretty useless on a Mac desktop. If you are a windows user I guess you don’t have the option to move to Logten. I definitely predict most apple users will ditch MCC/Crew lounge. Im sure they should be able to refund you |
The new Pilotlog has thousands of bugs / issues; it's pretty crazy they released such an unfinished version.
It is a real headache to log new flights without any problems. I will certainly ask for a refund if they are not able to fix all this very quickly... |
Originally Posted by Phalare
(Post 10442510)
The new Pilotlog has thousands of bugs / issues; it's pretty crazy they released such an unfinished version.
It is a real headache to log new flights without any problems. I will certainly ask for a refund if they are not able to fix all this very quickly... Crew Lounge (MCC pilot log) is at the point that it is unusable on a Mac and iPhone. Simple functions don’t work. Ill have my refund processed in a few days. |
Originally Posted by Strait Shooter
(Post 10442565)
I never wanted to buy Logten pro because of the price and long term financial cost but I just bit the bullet and bought it last night. Was quite a challenge to export and import the csv file and get the selections correct but it’s really worth the money. Seamless and super user friendly. (I’ll still be watching all the tutorials and reading the the user guides though). The user guide for Crew Lounge has not even been updated to match new software. It’s still the old MCC user manual with a new front page. Crew Lounge (MCC pilot log) is at the point that it is unusable on a Mac and iPhone. Simple functions don’t work. Ill have my refund processed in a few days. |
After being a long time supporter and recommender of MCC, I'm a bit stunned by the latest development. Someone has it right when they say this is just a cash grab. Shameful when the big selling feature of MCC was a single one-off price and continuous updates.
Shame, it was a good, if clunky, product. Where am I going next? Logten Pro? |
Originally Posted by Love_joy
(Post 10443048)
After being a long time supporter and recommender of MCC, I'm a bit stunned by the latest development. Someone has it right when they say this is just a cash grab. Shameful when the big selling feature of MCC was a single one-off price and continuous updates.
Shame, it was a good, if clunky, product. Where am I going next? Logten Pro? |
Wonder if it’s possible to sue them given that MCC has simply re-badged the same product?
class action? |
Originally Posted by havick
(Post 10443349)
Wonder if it’s possible to sue them given that MCC has simply re-badged the same product?
class action? |
After multiple frustrating emails stating my dissatisfaction that this is money grabbing exercise, I finally convinced them to give me a refund for the original "Lifetime Membership" I bought many moons ago. I urge everyone else to do the same.
LogTen here I come. Or old fashioned paper, may be easier. |
Originally Posted by Snr
(Post 10443716)
After multiple frustrating emails stating my dissatisfaction that this is money grabbing exercise, I finally convinced them to give me a refund for the original "Lifetime Membership" I bought many moons ago. I urge everyone else to do the same.
LogTen here I come. Or old fashioned paper, may be easier. |
Can we export our MCC logbook to either LogTen or Logbook Pro? Thanks in advance. |
Is anyone here using Zululog ? Any feedbacks would be appreciated. (LogTen is not an option as I am not an Apple user)
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Originally Posted by sigler
(Post 10444276)
Can we export our MCC logbook to either LogTen or Logbook Pro? Thanks in advance. |
Originally Posted by Snr
(Post 10443716)
After multiple frustrating emails stating my dissatisfaction that this is money grabbing exercise, I finally convinced them to give me a refund for the original "Lifetime Membership" I bought many moons ago. I urge everyone else to do the same.
LogTen here I come. Or old fashioned paper, may be easier. |
The new software simply doesn't work.
As previously pointed out, importing the old MCC logbook into the new PILOTLOG software results in losing all remarks/comments from the original logbook. The "Return" flight button doesn't work - it simply opens the highlighted flight, rather than reversing the airfields and blanking the data. Also, once you've added an approach to a flight, I can't find a way to delete it, in fact, I get an error message if I click "remove". The software is slow, clunky and basically nothing better than the last version. The ONLY reason I upgraded was because I was desperate for the new version to allow logging of flight time in 6 minute rounded decimal format, which is an absolute requirement for me. I'm going to be seeking a refund, through Paypal if necessary, as the product does not work as advertised. Very disappointed and no response from the support team to ANY of my queries from over a week ago. Pathetic customer service and a poor product that originally had potential - I feel bad that I recommended this to colleagues... |
Originally Posted by josephfeatherweight
(Post 10446624)
The new software simply doesn't work.
As previously pointed out, importing the old MCC logbook into the new PILOTLOG software results in losing all remarks/comments from the original logbook. The "Return" flight button doesn't work - it simply opens the highlighted flight, rather than reversing the airfields and blanking the data. The software is slow, clunky and basically nothing better than the last version. The ONLY reason I upgraded was because I was desperate for the new version to allow logging of flight time in 6 minute rounded decimal format, which is an absolute requirement for me. I'm going to be seeking a refund, through Paypal if necessary, as the product does not work as advertised. Very disappointed and no response from the support team to ANY of my queries from over a week ago. Pathetic customer service and a poor product that originally had potential - I feel bad that I recommended this to colleagues... |
Originally Posted by Strait Shooter
(Post 10444781)
have you received the payment? Not yet no. I imagine i'll have to chase this up a few times before it's given. They have agreed to refund though. |
Originally Posted by Snr
(Post 10447123)
Not yet no. I imagine i'll have to chase this up a few times before it's given. They have agreed to refund though.
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+1 here. I used their offer to enjoy a new “lifetime” subscription as my MAC warns me MCCPilotlog will not work with the next OS. The migration worked, but everything after has been nothing short of a disaster. The ios apps won’t download the complete database/flight records. The OS app: - does not accept new flights due to some weird off block/take off time calculator, - does not import from flights the airline portal within the date frame requested - pilot names ar not recognized from the database, therefore adding new pilots - tail numbers are not recognized - existing flights are not recognized, therefore the new import just puts the records next to them - after deleting double entries, a re-start of the application is required to show the updated list of records -.. this is after 1 day of trying everything. As the new OS app requires you to install some newer version of a framework, MCC Pilotlog will not work anymore. Now looking if I can revert this. My tip to MCC Pilotlog users who are happy and don’t mind a gamble: keep using the old app, purchase the new one using their offer and wait. Wait until MCCpilotlog doesn’t work anymore while giving these guys some time to figure out their mess. Hopefully they have all fixed by the time the “old” MCC actually doesn’t work anymore. I’m pretty sure they’ll fix it, but as their support ticketing system replies: Our goal is to reply back to you within 48 hours. However, with the release of our new platform CrewLounge AERO, the number of tickets is extremely high. It may take up to 7 days before we can reply to your question. Please bear with us while we work as hard as we can ! I arrived at the point where I even wouldn’t mind paying for logten pro, but then that one will probably provide it’s own set of problems when transferring old data so I’ll just give them some time. For new users it’s better to wait in any case.. |
Originally Posted by ray cosmic
(Post 10447188)
+1 here. I used their offer to enjoy a new “lifetime” subscription as my MAC warns me MCCPilotlog will not work with the next OS. The migration worked, but everything after has been nothing short of a disaster. The ios apps won’t download the complete database/flight records. The OS app: - does not accept new flights due to some weird off block/take off time calculator, - does not import from flights the airline portal within the date frame requested - pilot names ar not recognized from the database, therefore adding new pilots - tail numbers are not recognized - existing flights are not recognized, therefore the new import just puts the records next to them - after deleting double entries, a re-start of the application is required to show the updated list of records -.. this is after 1 day of trying everything. As the new OS app requires you to install some newer version of a framework, MCC Pilotlog will not work anymore. Now looking if I can revert this. My tip to MCC Pilotlog users who are happy and don’t mind a gamble: keep using the old app, purchase the new one using their offer and wait. Wait until MCCpilotlog doesn’t work anymore while giving these guys some time to figure out their mess. Hopefully they have all fixed by the time the “old” MCC actually doesn’t work anymore. I’m pretty sure they’ll fix it, but as their support ticketing system replies: Our goal is to reply back to you within 48 hours. However, with the release of our new platform CrewLounge AERO, the number of tickets is extremely high. It may take up to 7 days before we can reply to your question. Please bear with us while we work as hard as we can ! I arrived at the point where I even wouldn’t mind paying for logten pro, but then that one will probably provide it’s own set of problems when transferring old data so I’ll just give them some time. For new users it’s better to wait in any case.. Hi Ray. I had the same issues as you and I was in a position where I needed to log flights on the go and print my logbook which were obviously functions the software could not perform. I met with a mate of mine and explained the situation to him. He then showed me how Logten pro works and that’s he’s had it for ten years and it’s worth every cent etc. I exported an XLS and an old CSV file from MCC / Crew lounge and then imported to Logten. It took me quite a few hours and a few attempts at importing (because I was not doing it correctly). Now that it’s up and running and all entries match up and are up to date it’s phenomenal. After 4 years with MCC pilot I must say that Logten pro is effortless and I’m happy to pay the annual fee. I’ve had really great support and the tutorials are fantastic. Program is really intuitive. You don’t need to read a few hundred pax complex user manual that is actually for an old program. Logten can seem daunting but once you done the short course they offer and watch the short tutorials is super simple and I’m no tech wiz. I just don’t know how I’m going to get my money out of MCC because they’ve stopped replying to me. |
I'll take the gamble and just keep using mccPilotLog. I got all my data backed up, so I won't be lost completely.
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Thanks Straight Shooter,
I re-installed that "mono-framework" thing which is step 1 of the MCC log setup. To my surprise it worked again right after. So I'll just hang in there for a while and have the new version dormant. MCC is all I need really, and if it works it's okay. Once I'll get fed up enough and the courage to change I'll keep your tips in mind. |
Refund
I havde the same problems as you guys, just asked for a refund for the 3 year and for the old MCC that i bought last summer. |
I wonder if they will change their politics with regard to the old mccPILOTLOG users now that a few of you are discussing about it on this forum. I'm still holding off for a few weeks before taking the plunge and pay for a new, so they say, lifetime license.
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I haven't heard anything from them for over a week - not sure they'll even respond to my refund request...
I'm might try using "Buyer Protection" from Paypal on the grounds that the product "is significantly different from advertised". |
Originally Posted by josephfeatherweight
(Post 10448718)
I haven't heard anything from them for over a week - not sure they'll even respond to my refund request...
I'm might try using "Buyer Protection" from Paypal on the grounds that the product "is significantly different from advertised". |
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