Agreed. I swallowed the "upgrade" fee despite having a lifetime license for the previous version which I suspect they broke deliberately to force people to cough up. I've wasted hours essentially being an unpaid alpha tester for them, sending detailed write-ups of numerous basic issues to which if I'm lucky I get a reply saying "please try again in the latest version" which never works. My latest outstanding queries are 2 month old, still with no reply. Feels like a company drowning, and tbh treating customers like they have they deserve it.

So, I made the move finally. After a first unsuccessful import with a very messed up outcome to say the least, I managed to import my logbook from mccPilotLog to CrewLounge PILOTLOG. It also automatically downloaded the next planned flights for the rest of the month. I reckon it is somehow connected to the CONNECT roster app. I will have to become familiar with this feature since it wasn't available with my previous airline.

I paid with PayPal, so I'll be very critical after having spent around 100 euro for a software that I was the owner of already.

Me too.

Finally made the move from mccPilotlog which I had been using for years - Couldn't face manually writing in 3 months of flights, or learning how to use a new log book app.
Following the instructions at https://support.crewlounge.aero/supp...es/24000034285 Everything worked as stated with the transfer. And was relieved to find I was able to import the last 3 months from AIMS, but needed to be patient, it took minutes and appeared to be stuck at times but got there eventually. I suspect the delay was more likely due to the company AIMS interface being slow.

I wonder how long the new 100 euro 'lifetime' licence will last for? Better be at least the 3 years I have paid for!

Now regret paying them. Only did so, because I want to be able to download my flights into log book from AIMS, but it is not working properly.

All flights that were previously on the roster for a particular day are downloaded and entered in the flight log, so many flights I did not do are downloaded.
And the aircraft registrations are not being picked up. Anyone else had this problem?

No reply from support unfortunately.

Managed to get a refund through my credit card company, with the rate these guys are going they will go bust soon, the software is still crap, buggy and keeps corrupting my logbook.

Anyone has suggestions where to export it to? I am not a Apple user so something that works on windows or linux?...

I use an Excel spreadsheet, which breaks down hours by type, aircraft, landings, etc. It's a universally accessible format for life, editable, and easily customized. Put it on google drive, and it's in the cloud and backed up for free. Not only that, but it teaches a real world skill which is helpful outside of the airlines - I now work in finance.

Excel Pilot Logbook seems to do the job and using it with something like Google Sheets basically accomplishes what you describe.

This CrewLounge BS has become some massive joke. All of a sudden my licenses for PILOTLOG and CONNECT have disappeared and there is nothing in the My Orders section in the My CrewLounge profile. I upgrded from mccPILOTLOG to PILOTLOG only a few months ago. Saying that I am an unhappy customer is an euphemism... And it seems tech support is being outsourced to somewhere in South Asia to people that don't have a clue.


AVOID AVOID AVOID!!!

An update is due.
They had a server downtime, and this caused me to be locked out of my logbook. I could not even start the desktop application. I was totally locked out. I don't know how the new software works, why it would need to be connected to the Internet and their servers need to be working, but I find it unacceptable. Pity they are the only reasonable option at the moment on Windows and Android.
As of now, I can not even generate a CSV file that would allow me to export my logbook to a free to use logbook just as a backup. I have three unresolved ticket issues open with their tech support, and they are slow. When mccPILOTLOG was supported their tech support was superb.

Spreadsheets are ok, but personally I primarily wanted something that was going to save me time, and a spreadsheet goes some way towards doing that but no matter how well its set up, its a world away from the functionality you get from an electronic logbook. Ive used pilotlog.com for about 8 years and couldn't be happier, i've had no issues with subscriptions etc that everyone is talking about with LogX Pro etc because its all cloud based. You can fill your logbook out on your phone (android or iOS), and sync it to the cloud, then go to any computer with an internet connection, open a web browser, log in, and access your log book etc. This is good not just for redundancy (if you lose or upgrade a device, you just download the app, click sync and all your data is back), but also theres no chance that they are going to force you to buy it again if you accidentally uninstall the software etc.

If you don't like the idea of subscription then there is an option for a lifetime membership, its not cheap but when you consider how many years you have of flying ahead of you, and the immense amount of time its going to save you its actually really good value. The company has been around for ages, their support is quick and efficient, they are always improving and updating the functionality of the software and it is highly customisable so will work for 99% of pilots. Having said that, they know what the format requirements are of each regulator, just select your jurisdiction and all the fields are set out just as you will need them.

In terms of day to day use, I simply download my roster from sabre into roster buster, and then export it from there to my apple calendar (which then gets shared automatically with my partner) and pilotlog.com. You then go back into your logbook click sync and all your scheduled flights are pre loaded into your logbook, simply update the schedule times to actual times once the flight has been completed click save and you are done.

I've been using SafeLog. Seems to work pretty well but also interested in other options...

They realised they rushed the release of PILOTLOG and they have announced some time ago PILOTLOG version 5.2, which will require a clean install. When they posted the announcement, some weeks ago, they said it would be published in a couple of days. We're nearing the month's end. Well, I'd rather have them take their time to release a proper software. I still can't create a CSV file to export my logbook to another software as a backup.

Please, are you still taking their word? They promised mccPilotlog v5.0 for three years and turned that into the pile of steaming ones and zeros you have now. Their initial launch of that was even postponed time and time again. Anyone putting any value on their promises nowadays needs a reality check to be honest.

Same situation for me. MCC is 32 bit software and Catalina is a 64 bit OS. I can't see a workaround for this as far as I can see.

Have you tried setting up a virtual machine? I don't use a macOS system myself but I do believe there is some software that makes setting up a VM fairly easy and you could try running it through that VM.

Jet A1 - There is a beta test of PilotLog (crew lounge) out - Installed and worked first go (on Catalina). The literature mentioned it was due to be released generally within the month... And yes, it needed to go 64bit to work.

Dunno about the MCC section of the pilot log, just glad I jumped to the new one!

cannot recommend mcc anymore. Some months ago, all over sudden some of my flights were only partially synced to my mobile devices. And database (pilots) as well. I am emailing to them since months, sent screenshots, they reply with huge (weeks!) delay, problem is not solved. Once they replied I need to delete and re-install the app. Thank you, I did, since then everything is gone (on my mobile). I am really p****d, will watch this space and probably change soon.

Version 5.2 is out and what was supposed to fix bugs in version 5.0 turned out to be something worse. The desktop app lags and random remarks are placed in the remarks section of the logbook when I generate a pdf printout.

My patience has come to an end and I am looking for another alternative on Android, and I am willing to give up the digital signature feature.