Biggin Hill
Join Date: Jul 2010
Location: UK. East Mids.
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Guys,
The reason for Biggin Hill.... Is the convince for the owner.. Specifically the drive time to his hotel. If it takes longer to get to his hotel than it does from Luton, we are absolutely not interested.
We are just drivers, it really matters none what nice things are around the airport, even though it is nice. As the manager of the plane, my job is to: #1 get him to his destination safely! #2 to the most convenient airport to his ultimate destination, #3 to negotiate the best price to fulfill #1 and #2.
We could continue to Luton and it would be no problem, but then I feel I would be negligent in my duties. Luton and Biggin Hill are both @50 mins drive time to his hotel via car service. Biggin Hill is 17 Pounds per hour to park, Luton is over 100. Biggin can accommodate our plane and we can arrive and leave from there to anyplace we want to go with no issues. We have reviewed all other airports with the same drive criteria, and Biggin Hill is the best option for all in operational issues and pricing.
So my original post was to find out if the service is worth the price. If we had only heard horror stories then I would not make the change from Luton. But thanks to a few posters, we will give Biggin Hill another try and see if it fits our operation and if the owner is happy with the service he receives.
I will revet when we have this trip in the books.
Thanks for all who posted.
J
The reason for Biggin Hill.... Is the convince for the owner.. Specifically the drive time to his hotel. If it takes longer to get to his hotel than it does from Luton, we are absolutely not interested.
We are just drivers, it really matters none what nice things are around the airport, even though it is nice. As the manager of the plane, my job is to: #1 get him to his destination safely! #2 to the most convenient airport to his ultimate destination, #3 to negotiate the best price to fulfill #1 and #2.
We could continue to Luton and it would be no problem, but then I feel I would be negligent in my duties. Luton and Biggin Hill are both @50 mins drive time to his hotel via car service. Biggin Hill is 17 Pounds per hour to park, Luton is over 100. Biggin can accommodate our plane and we can arrive and leave from there to anyplace we want to go with no issues. We have reviewed all other airports with the same drive criteria, and Biggin Hill is the best option for all in operational issues and pricing.
So my original post was to find out if the service is worth the price. If we had only heard horror stories then I would not make the change from Luton. But thanks to a few posters, we will give Biggin Hill another try and see if it fits our operation and if the owner is happy with the service he receives.
I will revet when we have this trip in the books.
Thanks for all who posted.
J
I have landed in Biggin once, but it was just a drop off before positioning the aircraft back to base. Signature were OK for what we wanted, polite and friendly, took a bag of trash and we closed up and went. So I can't really offer any more than that.
I don't know what sort of catering options you are looking at, but if you have an FA onboard, all London caterers will of course deliver to Biggin, but if he/she is more of a DIY/shopper, Bromley has everything needed and is not too far away.
If you need any catering info for Biggin, drop me a message. (I am just an FA, I don't work for a caterer or anything.)
Join Date: Jul 2006
Location: Stratosphere
Posts: 185
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Agree with Tray Surfer. I use Biggin from time to time and have no issues with the Signature Team. They are polite and friendly and can't fault the service. Nice facility too. Don't be drawn in by some of the negative comments - simply not true that service has slipped. Quite the opposite in my experience to be honest. 
Don't be drawn in by some of the negative comments - simply not true that service has slipped
Each to their own though. I see you are a great advocate of the company, judging by your posting history.
Looking forward to the OP's feedback on who he used and what he thought of the service.
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Join Date: Jul 2005
Location: USA/Europe/Central Asia
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Well Boys and Girls,
The Biggin Hill trip is now in the books and I am happy to report we had a very successful trip. I was not able to do the trip this time but I did get a report back from the other crew.
1. The staff was very nice, very helpful, and actually took a great interest in seeing to the passenger's and crew's needs both on arrival and departure. - The our crew could not say enough great things about the service, "Best they have ever received in London" The FBO was very inviting and nicely appointed.
2. The boss was happy because customs was very fast, and the hotel ride did not take any additional time.
3. We had a Gulfstream FAST team come to take care of a few minor issues we were having and they also had no issues accessing the plane or receiving any equipment they needed.
Only negatives this trip were know prior to arrival...
1. Coming from the west (KTEB) you have to over fly the airport before being vectored back for the approach. Nothing new here, and it is not normal for us, as we normally come to London from places far to the East
2. Parking might be an issue someday as the ramp is small. But was not an issue for us this trip.
3. The drive to the city, as everyone is aware, is not on a motorway but through residential area. Again not unknown, and not an issue time wise, just a fact.
All in all, our passengers and crew loved the experience it will be our new airport of choice while visiting London.
Thanks to everyone who shared their experiences in this tread.
Kind regards,
J
The Biggin Hill trip is now in the books and I am happy to report we had a very successful trip. I was not able to do the trip this time but I did get a report back from the other crew.
1. The staff was very nice, very helpful, and actually took a great interest in seeing to the passenger's and crew's needs both on arrival and departure. - The our crew could not say enough great things about the service, "Best they have ever received in London" The FBO was very inviting and nicely appointed.
2. The boss was happy because customs was very fast, and the hotel ride did not take any additional time.
3. We had a Gulfstream FAST team come to take care of a few minor issues we were having and they also had no issues accessing the plane or receiving any equipment they needed.
Only negatives this trip were know prior to arrival...
1. Coming from the west (KTEB) you have to over fly the airport before being vectored back for the approach. Nothing new here, and it is not normal for us, as we normally come to London from places far to the East
2. Parking might be an issue someday as the ramp is small. But was not an issue for us this trip.
3. The drive to the city, as everyone is aware, is not on a motorway but through residential area. Again not unknown, and not an issue time wise, just a fact.
All in all, our passengers and crew loved the experience it will be our new airport of choice while visiting London.
Thanks to everyone who shared their experiences in this tread.
Kind regards,
J
