Qantas Asia Business Model

[Eastmoore]

Jetstar warns Thai firm, fights fatigue claims | News.com.au

INTERESTING

[Animalclub]

You have to take your hat off to the JQ CEO who proudly claims the “90 years of QF unblemished safety reputation” as his own

I suppose BB doesn't count the deaths of pilots and passengers on QF aircraft as a "blemish"!!!

I'm not having a go at QF... just another of BB's stupid, unthought out, straight from the hip statements.

[Motorola]

QF "objecting to itself" re slave labour

A DAY after accusations that Jetstar's outsourced Thai-based crew are employed on ''slave'' labour conditions, Jetstar's parent company, Qantas, will write to the staff-hire company to object to its practices.

But because Qantas owns 37 per cent of the crew-hire company, Tour East Thailand, it is in effect objecting to itself, the national secretary of the Flight Attendants Association, Jo-Ann Davidson, said yesterday.

Jetstar's cabin crew from Thailand were employed on Tour East contracts that effectively set no limit on hours of duty, and offered base wages of just $258 a month, an extra $7 an hour when flying and no sick leave, the ABC's Lateline program revealed.

Read more: Qantas to act on Thai crew hire company

[600ft-lb]

JETSTAR has warned a Thai labour hire firm it faces the sack if threats to fatigued cabin crew continue, as they deal with fatigue allegations of their own. The airline has written to Tour East Thailand, of which Qantas owns 37 per cent, requiring it to retract letters to five Bangkok-based flight attendants who pulled out of a Sydney to Melbourne flight complaining of fatigue.

The letters said poor time management was not acceptable and required promises the crew would not repeat their behaviour. It also castigated them for damaging Jetstar's reputation.

Like I said in an earlier post, notifying your manager you are fatigued so you can be relieved for the shift is likely to have an effect of being relieved of your employment.

Disgusting behaviour, I'm very suprised the part owner had no idea this was going on.

The rationale of deny deny deny, impossible, never, not on our watch, safety is our #1 concern - oh wait, we were misled besides we won't control that company, we're minority shareholders, we apologize, we will sack our own part owned company if they do this again. Naughty Naughty!

Brings back memories
Jetstar tells tired pilots “Toughen up Princesses” | Plane Talking

Once again, the pants are down around the ankles. There is a consistent theme going on here.

[my oleo is extended]

Hilarious! The pressure is on, no doubt about it. QF pilots being offered gigs at JQ, letters of warning to oneself over fatigue treatment of staff !

The nupty's at the top are running for cover, but it is not good enough. Knee-jerk reactions and smoke and mirror 'fixes' are easier to see through than an empty hour glass. Folks, do not be fooled, once media coverage dies off the gimps in charge will be back out looking for blood.
Stay focused, stay united, stand tall and face these clowns nose to nose. Make your voices heard, make it clear that enough is enough.

The time has come that the tables must be turned. The only blood that needs spilling is within management. I would suggest a donation of money from the troops towards an advertising blitz, votes of no confidence in management, hit them where it hurts - there hip wallets, unite against the disgraceful treatment being unleashed on staff, social media campaigns, youtube campaigns, if a middle eastern country can unite and oust a political dictator in 4 days then why can't we do the same ?

[The The]

The airline has written to Tour East Thailand

What a waste of a stamped envelope. They share the same office, couldn't they just pass a post-it note across the room?

[Steve Cannane]

Lateline report

Hi all, I'm the reporter who did the story for Lateline on Jetstar. If anyone wants to contact me with any information or leads send me an email to [email protected]

[bobhoover]

well done Steve (reporter). Be sure to empty your inbox, as you may not have sufficient room for the incoming mail

[The Green Goblin]

Congratulations Steve.

I also suggest you research some of the affiliations that BB & AJ are connected with.

The whole thing stinks.

There will be a hull loss if the current management keep steering on the course they have chosen.

But I'm sure they have already factored that into their plans and they will be long gone with their millions when it happens.

[lamem]

Pandoras Box

Great Steve

Call your family. You may be busy for awhile.

[600ft-lb]

You do realise Steve, there will be no Chairman's Club membership forthcoming.

[600ft-lb]

A trail is as follows

As per the description on Holiday Tours & Travel Singapore - Your preferred travel management company - About Us

Recognising that we share the same core values of customer service and a commitment to excellence in the industry, Qantas Airways, through its wholly-owned subsidiary, Qantas Holidays, acquired a major share in Holiday Tours & Travel in 1984. To further strengthen our range of services, Holiday Tours & Travel acquired Tour East in 1996, a leading regional destination management company that offers a very strong client base in Australia, UK/Europe, Asia and USA.

A submission in 2006 stated http://www.aph.gov.au/house/committe...ubs/sub037.pdf

Qantas also has a 75 percent stake in Holiday Tours, with offices in
Singapore, Thailand, Hong Kong and Bali

The FY 04/05 report stated http://www.qantas.com.au/infodetail/...ReportFY05.pdf

On 1 July 2004, Qantas (through its 75% owned controlled entity Holiday Tours & Travel
Pte Ltd (Singapore)), incorporated Holidays Tours & Travel (China) Limited to market and
sell holiday packages in China.

So yes, in the 2004 report Qantas state they own 75% of HT&T Singapore and 36.75% DIRECTLY of HT&T Thailand

Holidays Tours and Travel (Thailand) Limited 36.75%

And a business name record search in Singapore states

HOLIDAY TOURS & TRAVEL (SINGAPORE) PTE. LTD.
f.k.a JETABOUT HOLIDAYS PRIVATE LIMITED
f.k.a Q H TOURS PTE LTD

f.k.a is "formally known as". Q H Tours is effectively Qantas Holidays Tours

Registrant:
Tour East Singapore (1996) Pte Ltd
15 Cairnhill Road #07-05 Cairnhill Place
Singapore, SG 229650
SG

Domain Name: TOUREAST.NET

Administrative Contact:
TAN, CHERYL [email protected]
HOLIDAY TOURS & TRAVEL PTE LTD
300 Orchard Road #07-05/06
SINGAPORE, SINGAPORE 238861
SG
[phone] fax: [phone]

The vague description on the HT&T group website in Singapore is that they own Tour East Group and

Beginning as a ticketing agent in 1972, we have expanded significantly into other areas of the travel business. Today, the Holiday Tours Group has 17 operating entities in 11 countries and over 700 staff.

The office locations for both of these Thai companies

Head Office
18-19th Floor, Charn Issara Tower
942/157-159 Rama 4 Road
Bangkok 10500, Thailand
T: (66) 2 267 1400 F: (66) 2 267 1330
E: [email protected]
After-Office Hours Helpline: (66) 81 819 3641

Managing Director - Mr Prasert Isvarphornchai
General Manager - Ms Massy Mittakarin

They reside at the same building address to T.E.T. but on a different level.

Holiday Tours & Travel (Thailand) Ltd. 21st. Floor. Charn Issara Tower 1 942/160-163 Rama 4 Road Bangkok 10500
Tel. [phone]
Fax.[phone]
email. [email protected]

The Holiday Tour & Travel (Thailand) website Holidaytour
redirects itself to Jetabout which in their 'about us' section states

STRATEGIC PARTNERSHIPS

Recognising that we share the same core values of customer service and a commitment to excellence in the industry, Qantas Airways, through its wholly-owned subsidiary, Qantas Holidays, acquired a major share in Holiday Tours & Travel in 1984. To further strengthen our range of services, Holiday Tours & Travel acquired Tour East in 1996, a leading regional destination management company that offers a very strong client base in Australia, UK/Europe, Asia and USA.

Who owns holidaytours.co.th ?

Domain :
HOLIDAYTOURS.CO.TH

ACE :
HOLIDAYTOURS.CO.TH

Registrar :
T.H.NIC Co., Ltd.

Name Server :
CONDUCTOR.ASIANET.CO.TH
CLARINET.ASIANET.CO.TH

Status :
ACTIVE

Created Date :
4 Dec 2002

Exp Date :
3 Dec 2011

Domain Type :
Business

Domain Holder :
Holiday Tours & Travel ( Thailand ) Ltd. ( บริษัท ฮอลิเดย์ทัวร์ แอนด์ ทราเวิล (ประเทศไทย) จำกัด )
21st Floor,Charn Issara1 Tower,942/160-163 Rama IV Rd., Bangkok
10500
TH
Phone: [phone] Ext. 1901
Fax: [phone]
Domain Contact: ฝ่ายบัญชี
Contact Email: [email protected]







Tech Contact :
Kamol Sanguanmoo (75433)
Toureast (T.E.T.) Ltd.
18-19 th floor, Chan Issara Tower1, 942/157 -159 Rama 4 Rd., bangkok
10500
TH
Phone: [phone] Ext. 1901
Fax: [phone]
Email: [email protected]

Is Tour East (Thailand) a subsidiary of Tour East Group (Singapore) which is owned by Holiday Tour & Travel (Singapore) which is 75% owned by Qantas ?

Or is Tour East (Thailand) owned by Holiday Tour & Travel (Thailand) ?

Which entity owns the remaining 63.25% of HT&T (Thailand) if Qantas owns 36.75% directly ?

[600ft-lb]

I wonder why Qantas directly owns a minority stake - all with the same percentage of ownership in the countries it is currently expanding into with its Jetstar franchise.

As per the Annual Report last year, page 68;
HT & T Travel Philippines, Inc. 28%
Holiday Tours and Travel (Thailand) Ltd 37%
Holiday Tours & Travel Vietnam Co. Ltd 37%
PT Holidays Tours & Travel Tours Indonesia 37%
Tour East (T.E.T) Ltd Tours and travel Thailand 37%

in the 2007 annual report

Travel management company HTT, which is 75 per cent owned by
the Qantas Group, represents the Qantas Group in many parts of
Asia. Its destination management arm, Tour East, offers a full range
of ground handling services including accommodation, sightseeing
tours, regional tours and the meetings, incentives, conferences
and events market. As well as focusing on its established United
Kingdom market, Tour East is increasing its penetration in
new markets such as China, India and Europe. The HTT Group
handled more than 900,000 customers in 2006/07.

A travel management company has turned into an employer of flight attendants for Jetstar ?

[breakfastburrito]

Excellent detective work 600ft-lb.


Time to start downloading & combing the annual reports:
I've backed up all copies currently avaliable on the qf website for "safe keeping" QF Annual Reports

This is the sort of leg work that may end up saving your job. All the information is there, its just a case of connecting the dots. The Jetconnect FWA & this case shows they have been sloppy hiding their tracks, I'm sure there are more skeletons buried, "hiding in plain sight".

[Eastmoore]

Thats a lead if I ever saw one.

It looks like QF owns a bit more than 37% of Tour East.

[ferris]

There's your story Steve- this is more than industrial chicanery. It would have to be bordering on outright fraud. What is the corporate version of "Obtain financial advantage by deception", or "attempting to defraud the commonwealth"? I'm sure the ATO would be interested. It's the same sort of ethical mindset that becomes involved in illegal freight cartels etc.

[Taildragger67]

Steve,

Going back to what Poto wrote on page 1 of this thread:

So the Thai cabin receive $258/month plus$7hr per flight hour. And BB tells the ABC that they earn up to $30k per annum without busting the, load of crap, FRMS that the QF group have been forced to embrace.

That means they fly 74hrs a week with no annual leave

Poto's calculations are correct.

That means that, assuming they are given 2 days per week off, they are working 15 hours a day, every day. That is the equivalent of Sydney to Los Angeles (or back), every working day.

If you throw them 4 weeks off a year, then the calcs show that they are working 80 hours per week over the 48 working weeks. That is 16 hours every working day.

That is when errors occur.

[600ft-lb]

Another amazing piece of the puzzle just fit in to place.

Dennis Choo aka Mr Choo Teck Wong owner of Westbrook Investments Pte Ltd

Tour East - Contact Us

Group Managing Director - Mr Dennis Choo
Executive Director - Mr Duncan Choo
Group General Manager, IT/Strategy - Mr Francis See
Group Vice-President, Sales & Marketing - Ms Judy Lum

and AMAZINGLY

Jetstar Asia better off without Temasek - Asian Skies

This change involves the Singapore Government's investment arm Temasek Holdings selling its 33.5% stake in Singapore-based Jetstar Asia and the smaller shareholders are also selling out.
It also means Qantas Airways is increasing its stake in Jetstar Asia to 49% from 45% and Singaporean businessman Dennis Choo is stepping in and buying a 51% stake.
CNA had already interviewed Jetstar's CEO, Bruce Buchanan, yesterday and he would have obviously highlighted the positive aspects of the change.
So the CNA reporter asked me in the afternoon what could be the possible negative consequences of no longer having Temasek as a shareholder.
Quite frankly, I don't see a downside. Not having Temasek involved in Jetstar Asia, in my opinion, makes the decision-making process at Jetstar Asia a lot simpler and means the business can be run more efficiently.

Buchanan told me that Choo has been doing business with Qantas for about 20 years and is already Qantas and Jetstar's general sales agent in many Asian countries such as Singapore, Thailand, Indonesia, China and India.

What role does Mr Choo have in Tour East Thailand ?

[600ft-lb]

A bit more googling, this is a bit sad but its also fun
Qantas, Choo to take over Orangestar

Mr Choo will be Newstar's chairman.
Not much is known about Mr Choo, except that he has had a 30-year relationship with Qantas, controlling its ticketing distribution operations around the region. Qantas is a significant shareholder of his Singapore-based travel companies Holiday Tours & Travel and Tour East. He also sits on the board of Diethelm Keller Group, which owns STA Travel. And his companies recruit Jetstar's cabin crew in Thailand and Singapore.

smoking gun ?

[SOPS]

What an amasing house of cards this is turning out to be!!! Will it all come crashing down, I wonder.