Qantas Cabin Crew Service Desk Closed
Join Date: Sep 2002
Location: QLD
Posts: 173
Likes: 0
Received 0 Likes
on
0 Posts
It's a very good point you make Ditzy. LHCC are quick to criticise everyone else, but if anyone dares to criticise them or their empire, they come at you in packs. They are so protective because they know their little empire is out of date and now obsolete. QCCA have broken it down and they voted the QCCA crew a b-scale. Won't that come back to bite them in the years ahead.
I'll say one thing to LHCC. Take a good look at yourselves, realise that the glory days are over, that the world does not owe you a living, that your job is not a free ticket to the next shopping destination; and do your job. Provide a service instead of criticising everyone else. And maybe, just maybe our customers may return, instead of bitching their heads off about the inflight service on Qantas long haul. You only have to look at the comments on news.com.au everytime Qantas is mentioned. People criticise the inflight service and compliment Singapore, Cathay, Malaysian etc etc etc.
blurter, I'll let you into a little secret; tech crew only say that because you're cooking their next meal!
Bring on the QCCA crew. Bring em on!
Over and out with this thread. It's like talking to numerous brick walls. Don't bother replying, I won't be reading them!
I'll say one thing to LHCC. Take a good look at yourselves, realise that the glory days are over, that the world does not owe you a living, that your job is not a free ticket to the next shopping destination; and do your job. Provide a service instead of criticising everyone else. And maybe, just maybe our customers may return, instead of bitching their heads off about the inflight service on Qantas long haul. You only have to look at the comments on news.com.au everytime Qantas is mentioned. People criticise the inflight service and compliment Singapore, Cathay, Malaysian etc etc etc.
blurter, I'll let you into a little secret; tech crew only say that because you're cooking their next meal!
Bring on the QCCA crew. Bring em on!
Over and out with this thread. It's like talking to numerous brick walls. Don't bother replying, I won't be reading them!
Join Date: Oct 2005
Location: REAL WORLD
Posts: 352
Likes: 0
Received 0 Likes
on
0 Posts
funbags
you reside in qld that says it all.
and before any of you former s/h or mam disasters reply, let me just point out that even on this thread l/h was long here before you lot turned up.
and before any of you former s/h or mam disasters reply, let me just point out that even on this thread l/h was long here before you lot turned up.
Join Date: Mar 2002
Location: Australia
Posts: 756
Likes: 0
Received 0 Likes
on
0 Posts
forgot an 'er'
What an incredibly mature post, mrpaxing.
Why should the greater Pprune community have to endure this kind of stuff?
Why should the greater Pprune community have to endure this kind of stuff?
Last edited by ditzyboy; 9th Jun 2009 at 11:31.
Can I make Two observations about this thread and one prediction.
First the prediction, Mr. Paxing said..
You have just sealed these guys doom. They will go the way of the service desk girls to force you to deal with Ops. Don't you get it? People below them displaying competency, knowledge and efficiency are a threat to know nothing Managers.
The reason is that the narcissistic Manager constantly asks herself "If my boss finds out that people who work for me cost much less and can do my job better than me, then I'm sunk". They work to remove these efficient people so that these painful comparisons can not be made by the know nothings further up the chain. I've watched it being done myself. The incompetent on $300,000 p.a got rid of Three people on $100,000 pa. who were all far more competent than he was and each of whom were capable of doing his job better than he did.
First observation: Fighting between LH and SH And pilots is music to your managers ears. Divide and rule.
Second observation: The one thing Narcissistic Managers are absolutely excellent at is fomenting internal divisions such as those displayed in the last few pages. They make it an art form. The easiest way to do it is through social bullying (eg: Holding meetings or functions from which one person or group is deliberately excluded). Creating artificial distinctions between groups (eg: Arranging different sub load privileges for different groups, or keeping them the same, but providing different access points with different powers ).
To put it another way, what QF needs is a top rate Industrial psychologist advising the Board and Senior Management and both following the advice with the interests of the customer paramount.
First the prediction, Mr. Paxing said..
The 2 guys at the BOS desk are already strechted (sic) to their limits ( and they do a bloody good job i might add). Syd Bos desk deal with most international queries from CSM/CSS/BFA/AC re local and international issues. They have become by defacto our engine room to provide all operational support (used to be via ops but all the new kids up there have no bloody idea).
The reason is that the narcissistic Manager constantly asks herself "If my boss finds out that people who work for me cost much less and can do my job better than me, then I'm sunk". They work to remove these efficient people so that these painful comparisons can not be made by the know nothings further up the chain. I've watched it being done myself. The incompetent on $300,000 p.a got rid of Three people on $100,000 pa. who were all far more competent than he was and each of whom were capable of doing his job better than he did.
First observation: Fighting between LH and SH And pilots is music to your managers ears. Divide and rule.
Second observation: The one thing Narcissistic Managers are absolutely excellent at is fomenting internal divisions such as those displayed in the last few pages. They make it an art form. The easiest way to do it is through social bullying (eg: Holding meetings or functions from which one person or group is deliberately excluded). Creating artificial distinctions between groups (eg: Arranging different sub load privileges for different groups, or keeping them the same, but providing different access points with different powers ).
To put it another way, what QF needs is a top rate Industrial psychologist advising the Board and Senior Management and both following the advice with the interests of the customer paramount.
