Qf Staff Morale
Join Date: Jun 2005
Location: Sydney
Posts: 824
Likes: 0
Received 0 Likes
on
0 Posts
I wouldn't normally feed the troll............but
Thankyou Butterfield8, Freddy Fudpucker and speedbirdhouse for providing some substantiation to the "disengaged staff" claim.
Given the magnitude of the cost cutting program at Qantas, it must be expected that there will be widespread resentment felt by staff towards management. I am sure that, rather than asking whether staff felt "engaged", if the survey had instead asked whether staff felt "satisifed with the management", the results would have been almost identical.
To dedicated staff that value the satisfaction they get from their job almost as much as the remuneration, the onset of cost cutting can arouse feelings of despair, anger and rejection. Satisfied staff that had felt "part of the team" can, almost overnight, begin to feel shunned and worthless.
Exacerbating the "disconnect" felt by staff can be the attitude, expressed by management, that staff have no such right to feel that way, given that they are employed to do a certain job, rather than feel a certain way.
So just how far are management expected to go in cushioning the impact of cost cutting? Counselling sessions for every member of staff? It costs money to cut costs and besides, given that the company is trying to save money, any such large scale efforts may be seen as counterproductive, thus furthering the perception that the management "does not know what it is doing" and is "out of touch".
The tears of grief have been going on for long enough. Surely those staff that made Qantas so great can complete the adjustment and get back on with the job?
To those that say the cost cutting is all unnecessary, have a bit more faith in Dixon. Most of you seem to think you could do a better job but the reality is that 99.5% of you couldn't.
Given the magnitude of the cost cutting program at Qantas, it must be expected that there will be widespread resentment felt by staff towards management. I am sure that, rather than asking whether staff felt "engaged", if the survey had instead asked whether staff felt "satisifed with the management", the results would have been almost identical.
To dedicated staff that value the satisfaction they get from their job almost as much as the remuneration, the onset of cost cutting can arouse feelings of despair, anger and rejection. Satisfied staff that had felt "part of the team" can, almost overnight, begin to feel shunned and worthless.
Exacerbating the "disconnect" felt by staff can be the attitude, expressed by management, that staff have no such right to feel that way, given that they are employed to do a certain job, rather than feel a certain way.
So just how far are management expected to go in cushioning the impact of cost cutting? Counselling sessions for every member of staff? It costs money to cut costs and besides, given that the company is trying to save money, any such large scale efforts may be seen as counterproductive, thus furthering the perception that the management "does not know what it is doing" and is "out of touch".
The tears of grief have been going on for long enough. Surely those staff that made Qantas so great can complete the adjustment and get back on with the job?
To those that say the cost cutting is all unnecessary, have a bit more faith in Dixon. Most of you seem to think you could do a better job but the reality is that 99.5% of you couldn't.
Interesting reading. Aircraft may consider reading "Grounded" the book about the demise of Texas Air and Eastern airlines. The emphasis was on cost-cutting and that's great but someone forgot where the revenue came from. You may be interested to see the growth of the VB business market which will be released next month. Engagement survey carried out in 2005 at QF gave the worst results ever by the company carrying out the project, they were never asked back. Survey carried out prior to the 2006-7 half-yearly results showed staff were happy with the company. Turned out the survey was of 30 people of which 28 were management. Talk about animal farm. If you can make a billion dollar profit with disengaged staff how would you go with engaged staff. The only tangible cost to low morale will be grounded aircraft. Even then they will blame someone else!
Registered User **
Join Date: Aug 2005
Location: Sydney
Posts: 621
Likes: 0
Received 0 Likes
on
0 Posts
aircraft certainly sounds like airline management as he has just spent over 150 words to say .. "SO what get over it"..thats the way to treat employees aircraft.
Join Date: Mar 2004
Location: USA
Posts: 206
Likes: 0
Received 0 Likes
on
0 Posts
aircraft said:
aircraft then said:
Replace “Nearly all” with “99.5%”
aircraft also said:
Mr aircraft could you please substantiate your own claims – but do your posting on your own time. Remember the shareholders.
I have twice now asked you to elaborate on your earlier statement of "sheer numbers of disengaged staff". From where have you obtained these numbers?
Are you just counting griping PPRUNE posters and extrapolating?
Are you just counting griping PPRUNE posters and extrapolating?
Most of you seem to think you could do a better job but the reality is that 99.5% of you couldn't.
aircraft also said:
Nearly all? That is some call. How do you know this? Have you done your own survey (or seen the statistics from some other survey)?
Join Date: Oct 2005
Location: Fliegensville, Gold Coast Australia
Posts: 37
Likes: 0
Received 1 Like
on
1 Post
Liberal party stooge is aircraft, see how quick they (coalition) are to accept credit when interest rates lower, but pass the blame when they rise (as they have been since 2001) - same tactic ain't it? I'm want to see the f#$Ukers kicked out, but part of me wants to see them win again so when it all falls to pieces it is squarly at their feet! 
Right then, you won't catch me grooming the eyebrows of aircraft's JWH doll.......
Right then, you won't catch me grooming the eyebrows of aircraft's JWH doll.......
Erin, where I said "99.5%" I should simply have said "the vast majority".
I am not GD or MJ, or anyone else employed by Qantas. I have nothing to do with the Liberal party and am not "fishing" for anything.
Back on to the "disengagement" felt by Qantas staff.
I hate to have to point this out, but sometimes the real world is not so cosy and comfortable.
The disengaged Qantas staff have three options:
1. Accept reality and get on with the job;
2. Leave Qantas;
3. Continue to sulk;
I would be choosing option 1.
I am not GD or MJ, or anyone else employed by Qantas. I have nothing to do with the Liberal party and am not "fishing" for anything.
Back on to the "disengagement" felt by Qantas staff.
I hate to have to point this out, but sometimes the real world is not so cosy and comfortable.
The disengaged Qantas staff have three options:
1. Accept reality and get on with the job;
2. Leave Qantas;
3. Continue to sulk;
I would be choosing option 1.
Join Date: Oct 2002
Location: In Frozen Chunks (Cloud Cuckoo Land)
Age: 17
Posts: 1,521
Likes: 0
Received 0 Likes
on
0 Posts
Thats Crap aircraft.
If that happened (Option 1) Nothing would ever change. The same would be true in the rest of the world.
Whilst nobody is listening now, eventually someone will. They may actually have to.
If that happened (Option 1) Nothing would ever change. The same would be true in the rest of the world.
Whilst nobody is listening now, eventually someone will. They may actually have to.
Join Date: Apr 2002
Location: Australia
Posts: 324
Likes: 0
Received 0 Likes
on
0 Posts
I'm building up my skills and will take option 2 when I have a chance. I'm going to take as much as I can get from the place in a package and start a new career from there.
blueloo said:
Actually, that option would have to be the most tried and true method known to humanity for dealing with some unpleasant reality - shed a few tears, learn from your mistakes, then move on.
And, things always change, no matter how hard you or anyone else tries to keep them the same.
Thats Crap aircraft.
If that happened (Option 1) Nothing would ever change.
If that happened (Option 1) Nothing would ever change.
And, things always change, no matter how hard you or anyone else tries to keep them the same.
Join Date: Mar 2007
Location: Sydney
Posts: 137
Likes: 0
Received 0 Likes
on
0 Posts
Sadly that seems to be a very common approach.
Never before have I seen such a diverse group of people be so happy to repeatedly thrust a knife up into the cow whilst laying back suckling on a back teat.
M.P.
Never before have I seen such a diverse group of people be so happy to repeatedly thrust a knife up into the cow whilst laying back suckling on a back teat.
M.P.
Registered User **
Join Date: Aug 2005
Location: Sydney
Posts: 621
Likes: 0
Received 0 Likes
on
0 Posts
I cannot comprehend the lack of fundamental understanding in both MP and aircraft.Of course they could and most probably are employed by the company and are only here to divert attention from the path the management are taking.
aircrafts basic answer to problems shows about as much thought and ability as a 5 year old and he talks about sulking.
1. Accept reality and get on with the job;
2. Leave Qantas;
3. Continue to sulk;
So basically when faced with a situation that everyone but management can see holes in aircraft comes up with an over simplification that beggars description.
If humanity took aircrafts advice we would have been extinct long ago.
We would still think the world is flat.
We would all be speaking German or Japanese.
A perfect example and one that Managers Blindness and airblown have not answered is chocolate.How many times and how much money have managment wasted in exercises like that and for what purpose?
aircrafts basic answer to problems shows about as much thought and ability as a 5 year old and he talks about sulking.
1. Accept reality and get on with the job;
2. Leave Qantas;
3. Continue to sulk;
So basically when faced with a situation that everyone but management can see holes in aircraft comes up with an over simplification that beggars description.
If humanity took aircrafts advice we would have been extinct long ago.
We would still think the world is flat.
We would all be speaking German or Japanese.
A perfect example and one that Managers Blindness and airblown have not answered is chocolate.How many times and how much money have managment wasted in exercises like that and for what purpose?
Join Date: Apr 2002
Location: Australia
Posts: 324
Likes: 0
Received 0 Likes
on
0 Posts
The thing that turned my position against the company, was when we took a pay freeze after Sep 11 and then in the following years management seemed to forget all about it. Since then our pay has not kept up with inflation.
Before this I pretty much did the right thing by the company, but this was a big "up yours" to all the employees.
Before this I pretty much did the right thing by the company, but this was a big "up yours" to all the employees.
Join Date: Nov 2005
Location: australia
Posts: 333
Likes: 0
Received 0 Likes
on
0 Posts
I'm building up my skills and will take option 2 when I have a chance. I'm going to take as much as I can get from the place in a package and start a new career from there.
everyone has a plan b which takes priorty over plan a
the other 10% are in denial, why are qantas placing the assets(aircraft) in another company is it because to protect the company from massive retrenchement payments if they close down qantas engineering?
I read everything seeking reasurance. read the lastest leading edge singapour gave they workers 6MONTHS PAY BONUS they all agree to work in partnership workers and company. Read what cox says new aircraft less maintenance(people) do what the company says or you are history.
Join Date: Apr 2002
Location: Australia
Posts: 324
Likes: 0
Received 0 Likes
on
0 Posts
I also think that the level of "engagement" when the pay freeze happened was pretty good. Once that pay freeze was not recognized later, that is when the level of engagement plummeted.