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Jetstar StarClass

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Old 3rd Feb 2007, 09:21
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Jetstar StarClass

Nice ad on the back of SMH Good Weekend today.

Leather seats, big headphones, laptop, space, etc etc, feeling dreamy already.

But Uh Oh, nice looking wine that; in a cheap plastic throw away cup.

Mind you, not a nice wine glass shaped sturdy elegant plastic job, but the flimsy big 250ml size you see stacked 20 high next to the Fruity Lexia cask at a bogan engagement party.

Well at least it comes served on a napkin, all is not lost!
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Old 3rd Feb 2007, 09:26
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So you've been to a Bogan engagement party then? Uh oh, I guess that kinda makes you a, well, errr....

Perhaps Jetstar punters prefer to guzzle their wine, rather than quoff!
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Old 3rd Feb 2007, 09:54
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Stuff the placky cup, where's mah silver handbag?
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Old 3rd Feb 2007, 11:20
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My sister is a travel agent in BN...she reports that ALL her regulars point blank refuse to fly J* ever again...in the last week one even rang from Hawaii somewhat upset as they had been transfered onto J* even though booked on mainline...While they hadn't experienced J* yet they had heard horror stories from every Ozzie tourist they bumped into...and decided they didn't want to under any circumstances. When she rang J* on behalf of those passengers the response to "They booked full service and they want full service" was "They expect too much".

What a winning attitude
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Old 3rd Feb 2007, 11:37
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StarClass

Ok lets get rid of the hype and get to the point, does Starclass serve XXXX?
If they dont, I'm sorry to report they fail in the premium stakes.
If they do I am there and do I have to pay for it and if I dont I'll drink their galleys dry!!!
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Old 4th Feb 2007, 03:54
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Any truth starclass is going to be introduced on domestic services??
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Old 4th Feb 2007, 22:43
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Interesting that they're using the name brand 'starclass'. I believe that a certain UK charter airline has been using that for some time and held a copyright to it.
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Old 5th Feb 2007, 03:58
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QF registered Starclass as a trademark in Australia late 2005, the registration was finalised June 2006 and goes to sometime in 2015.

First Choice uses Star Class for its economy equivalent, Star Class Premier for it's upmarket service.

Hmmm... Jetstar Starclass. First Choice Star Class.

Even the name of the Jetstar version has a bit less space...
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Old 5th Feb 2007, 05:55
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And in a few years time it will be renamed business class to match the new Jetstar livery of white with a red tail /flying kangaroo .
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Old 5th Feb 2007, 07:23
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What's the business plan here??? You would think a low fare carrier would be more focused on bums in seats. Am I overly cynical in suggesting that it was just a bit too hard to reconfigure the ex QF 330s, but once the 787 hits town it'll be all cattle class???

Any inside info on 787 config yet? Perhaps they'll keep them the same as the QF models so they can switch back too!
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Old 5th Feb 2007, 07:37
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Yep the definition of a lost cost model is now getting a bit fuzzy!

They are trying to be attractive to other markets other than the price sensitive one. I am surprised they are openly advertising the seats as business now. The last thing they would want to do is create confusion in the market place, ie exactly what is Jetstar.....low cost or full service? Especially confuse the product with what Qantas offers! Don't let Starclass get anywhere near the Qantas skybed or even what is on the international 767 or they'll screw it up.

I say they are trying to hedge they bets but I also think the success they've had domestically is clouding their judgement. Jetstar has to be completely different to Qantas or the whole exercise fails and that will only hurt the core brand which is a very big no no!
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Old 5th Feb 2007, 08:14
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Martinair Holland also use the term 'Star Class' for their premium product.

Maybe QF should've copyrighted the term 'Business Class' when they invented it back in the '80s...
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Old 5th Feb 2007, 09:40
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A meat pie....
Now that is real class. How many stars?
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Old 5th Feb 2007, 10:54
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I think priapism hit the nail on the head! The way forward for J* is certainly to have a star/business class. My humble opinion only but dont be fooled by them saying its going to stay low cost and no frequent flyer stuff, no business class etc. How about the theory that J* will continue to expand and QF will shrink. Gradually they will try and beat down the QF pay scales or go contracts. Then in the future when the wages are down they will have a big merge and roll J* into QF. Wont go the other way because they will want to keep the Ozzy icon name!! Then we have a "new" QF will all the same services as it currently is only on a "low cost" (read paying staff less) basis. Our only saving grace though could (potentially maybe) come in the way of a pilot shortage. Just my 2 cents worth anyway!!
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Old 5th Feb 2007, 12:20
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Snobbery

Murgatroid (post 1) et al,

I note your snobbish tone towards the 'typical' Jetstar passenger. Believe me, the introduction of Jetstar has had a profound effect on my career, but I must say I have no ill feelings towards those who are choosing to use the Jetstar product. I think it is a sad result that people in this industry end up slinging sh*t at the "Aussie bogan". They didn't create Jetstar - GD and his cronies did. I admit the average dress standard on a Jetstar service is below the mainline average, but it's not the passengers who set the low fares, the Qantas Group does. Of course this will attract a new demograph.

I'm sure that in the early 1900s, it was unusual to see someone in dirty workers clothing travelling atop the relative luxury of a Model T Ford. Perhaps it would have drawn a snide remark from the few wealthy enough to own one. I can't help seeing similarities with the types of remarks I read on this and other threads from people who seem to derive joy from emphasising the class differences between us all.

I have spent my entire adult life earning a decent wage and wearing a respectable set of threads/uniform to work. But if I am travelling to Hamilton Island on a Jetstar service for a week sailing, do you reckon I wear a pair of thongs/sandals and shorts and enjoy a Bundy enroute? Absolutely!

Ask yourself the question : when you take yourself, your partner and/or your kids down to the beach on a Sunday morning, do you wear a pair of tailored business style trousers, a business shirt and a tie down to the beach or perhaps relax your usually impeccable dress standard and make do with a pair of boardies, thongs and a t-shirt? Would you expect to be called a "Bogan" by people sitting in a gucci beachfront cafe?

Reality check : if you need to complain about the "Aussie Bogan" in that he doesn't need to dress up for his flight and he enjoys a Fruity Lexia, I'd suggest the problem is yours, not his. Let's focus on the real culprits...

VI
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Old 5th Feb 2007, 16:23
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Jono...your spot on, and they are proud to be doing it too I might add...no morals spring to mind...but then again when you get mostly a bunch of guys together that have never had it so good, then what do you expect?
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Old 5th Feb 2007, 21:17
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i think star class is the equivalent of most other airlines economy class...
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Old 13th Feb 2007, 01:11
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And Economy equals ?

From Travel Section of SMH today.
http://blogs.smh.com.au/travel/archi...tar_blues.html
For those who can't access it.
"No star night flight:
My first experience of travelling internationally with Jetstar left me in the dark. The airline got me home safely, so that's arguably worthy of a one star rating. But based on my flight from Phuket to Sydney I offer the following advice to prospective passengers: forget all about in-flight meals and pray for a seat in which you can see the light!
Initial thoughts on boarding were extremely positive. Our plane was a spotlessly clean Airbus 330-200, hardly suggestive of a budget airline. The young cabin crew got all 300 passengers stowed away with efficiency and we departed Phuket bang on time at 10.20pm. So far, very good indeed.
Then things began to unravel. I can forgive our seats having hardly any recline. That's expected when flying budget economy. I can forgive the entertainment system acting up. It can happen on any airline. What I found unacceptable was being kept in the dark, unable to read.
Beware of seats 49H and 49J. The reading lights for both seats are located directly above the row in front, so once those passengers reclined all light was effectively extinguished for us behind! Is this a peculiarity in Airbus design or the result of Jetstar's cramped seating configuration? The same applies to seats 49A and 49B whereas the middle seats in row 49 are correctly aligned. It's possible that other rows suffer similar incongruity.The flight attendant could only give an embarrassed giggle at the anomaly.
Unable to read, I hoped to sleep but unfortunately we'd pre-ordered the meal service. Despite our late evening departure this took ages to arrive, delayed by the cabin crew spending the first 90 minutes of the flight distributing portable DVD players and collecting hire charges. During this long hiatus I drifted asleep, only to be abruptly woken to receive my food pack.
How is it possible to ruin a dish as simple as noodles with vegetables? Jetstar served a glutinous mess of tepid, flat rice noodles with the odd slice of carrot for colour. The fish with rice dish was no better. The accompanying chocolate bars were old and stale. For this we'd each paid $26.
Phuket-Sydney is an eight-hour flight. Those shameful dinner packs were delivered nearly two hours after departure. Three hours later, around 3,30am, I was again woken from fitful sleep. Breakfast so soon? We still had four hours to touchdown. "Well, it's breakfast time now in Sydney," was the explanation. It was still too dark to read.
Rob Woodburn" author
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Old 13th Feb 2007, 04:16
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If you don't like it then don't travel with them. Heavens, its a free world, no-one is forcing you to. Until de-regulation came some poor folks sat up all night on buses to get somewhere cheaply. And lots of folks just didn't travel at all. Competition widens the market and provides jobs. If you want to travel Business Class pay for it!
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Old 13th Feb 2007, 04:28
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jetstar starclass you don't pay for meals so the guy is either having a lend or that post belongs somewhere else. If he is travelling economy then the aircraft left on time, he got his pre ordered crap and the got him to sydney safely on a, as he put it, spotlessly clean aircraft, on time. You get what you pay for. Mission accomplished I'd suggest.
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