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Serco, staying or going? (Merged)

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Serco, staying or going? (Merged)

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Old 3rd Sep 2005, 15:54
  #21 (permalink)  
 
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Tweety....

With that sort of insight are you sure you are not working on the UAE contract....?????
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Old 3rd Sep 2005, 22:38
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Good on ya Tweety!!!
you've given people an insight into how one can deal with rj efficiently. His bullying, tyranny, incompetence and pre historic tactics are wearing very thin with everyone and he has never fought fairly , his opponents have always had at least one hand bound behind their backs. ie he has always had the unfair advantage of firing people who were found '' undesireable for the contract''. standing up for what is right has always made people ''undesireable.'' right FERRIS!!! unfortunately the problems for us controllers are compounded by the fact that our cm doesn't have any arms to be bound , .... or legs or even backbone !!! we've no one to bat for us. thanks to pprune though we've been handed a sword.
Hey Foxy , who needs to go trekking in the Himalayas when you can climb the mountain of rubbish in the skip outside you're building!! getting back to Tweety, I'm sorry mate but you're fooling nobody,
you are definitely a SERCO slave.
Big Hello to Rat !!
My Hero
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Old 4th Sep 2005, 05:52
  #23 (permalink)  
 
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If I am wrong about the number of staff you are short, please feel free to set the record straight
The staffing situation cannot be blamed on Serco alone. Whilst it is very convenient for the GCAA to blame Serco for all their woes, it is both of them who are at fault. The GCAA are running a roster where it is standard to receive 7 days off per month. That's right, a STANDARD roster has 7 days off per month! They then expect you to work overtime on those precious days off. 7 days off per month, and then they blame for Serco for not being able to staff the unit. Serco is by no means blameless, and truly do deserve to have the contract taken away, but it's a very convenient situation for the managers involved to be able to blame the other. As conditions worsen, more staff leave, and so it goes, a vicious circle.
What then are pay and conditions like in Dubai, I would have thought that the pay and conditons would have been fairly similiar to AUH as it is still a Serco contract is it not?!
Glad you raised this. One of Serco's faults is that they treat each contract as a totally seperate entity, when it suits them eg. the DXB controllers live in villas, get a whack of money to furnish it etc etc, whereas the AUH controllers are treated as the poor cousins (apartments, hand-me-down crap furniture etc etc). It appears to the slaves as though the DXB DCA (the contractors in DXB) value their controllers a lot more than the GCAA (the area contractor). But it's a combination of factors, such as the ongoing fued between Serco and RJ, the spineless and powerless contract manager (but he's OK, he's lives in a villa!!), politics, culture etc etc. The end result is the staff suffer. You could put up with the ineptitude of the CATCO (he still thinks lots of people like and respect him ), the culture of disengagement and fear etc etc. if the T&Cs were OK. But they aren't, and they don't have much time to fix the things that can be fixed. Years of fiddling, and Rome has nearly finished burning. It's OK for the expats, we can leave (and are ), but the locals think this is how it is. Sad really.

BTW, burj, I have a wooden spoon with 'the blues' emblazened on it for you.
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Old 4th Sep 2005, 14:50
  #24 (permalink)  
 
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welcome back le Rat mon ami !!
and hello to all my fellow sub mariners. yes the sinking ship is now a submarine , the only ones floating on the surface are the turds of management. it's such a shame that so many good guys are left with no option but to leave abu dhabi. it's a great place to live and very sociable. ( outside of the squalor that serco forces us to live in) that is. the anger displayed by the many serco employees is clearly evident throughout the posts and most of us are livid that we are forced to look elsewhere for work. to all you ppruners out there The pay and conditions on the UAE centre contract in Abu Dhabi are not acceptable. full stop!!! . don't come running out here even if you have gotten the babysitter up the duff !!! it's just not worth it .
with reference for our emirate colleagues, they get a raw deal too at the centre but it's very important that they realise that this is not how an ATC centre works in reality or how a contract should be (mis) managed. their morale is very low and i wouldn't be surprised if some of them packed in ATC completely . it would be a terrible shame as most of them are top notch!!! but why put up with all that crap when they can do far better in an alternative career.
au revoir for now
dive dive dive
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Old 4th Sep 2005, 17:18
  #25 (permalink)  
Vercingetorix
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Burjalrumaithy, Therat, Ferris et al,
been reading your posts with mild shock, horror, etc. (& amusement). Not much else to do in the southern desert.

If, as you all seem to agree that the Serco accommodation is crap and the management both Serco & others is questionable i.e, RJ is not nice to Serco, Serco CM is spineless & the CATCO is inept, why are you all still there?

Is it perhaps that you like to snipe behind their backs and do not have the courage to talk to them direct, or is it that perhaps you are a bunch of snivelling little kids who don't have the courage to vote with your feet.

Your juvenile scribblings must make your management look on all their employees with disgust instead of just the few that they should despise as spineless nonentities.

Gentlemen, be real men and vote with your convictions and your feet.

Bonne chance avec les gripes
 
Old 4th Sep 2005, 17:56
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Mumble, grizzle, moan....

I have just had a bad day trackside at the Monza Formula 1 where my Ozzy racing hero managed to get nowhere....again!

So technically I should be really angry and vent my splean here.... , but reading the last page of posts I have been entertained to the point where my 280 Euro day has not been wasted....!

Verci You know I don't have to hide behind my Prooning disguise....if something needs to be said I will always say it

See you all soon, assuming the overbooked Lufthansa flights have room in the cargo hold!

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Old 4th Sep 2005, 18:23
  #27 (permalink)  
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Fox 3

bonne chance avec le'escargot

Veni, vidi, verci ! (oops)
 
Old 4th Sep 2005, 20:18
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An interesting post, Vercingetorex
RJ is not nice to Serco, Serco CM is spineless & the CATCO is inept, why are you all still there?
Perhaps you've missed the point of many of the posts? We are voting with our feet, genius, and that is what is raising interest levels in the higher management. It just isn't a simple thing to change COUNTRIES, and takes a little thought and planning.
Is it perhaps that you like to snipe behind their backs and do not have the courage to talk to them direct
I think you'll find some HAVE been talking to them direct. Will be interesting to see the consequences.
or is it that perhaps you are a bunch of snivelling little kids who don't have the courage to vote with your feet.
We are voting with our feet, hence the sudden management angst. I would've thought "snivelling" was better defined as someone who was incapable of making a decision, and had to run off to RJ with even the most trivial matters. The sort of behaviour that earns one the nickname DING (sound of the lift on the way to RJs office).
look on all their employees with disgust instead of just the few that they should despise as spineless nonentities.
Yes, it's a shame that we all get tarred with the same brush as the likes of the CATCO. At least he is old, and won't be in the job much longer.
Gentlemen, be real men and vote with your convictions and your feet
Now, if I was the big boss, I'd want to find the person making those sorts of statements, and cut out the cancer. The problem for the big boss IS that people are voting with their feet. It's certainly not behaviour I'd want encouraged! So, whilst shooting messengers may work in the short term, actually getting leaders into jobs, such as the (may as well be vacant) CATCOs, and FIXING THE PROBLEMS instead of trying to quell dissent, might have beneficial long-term effects.

Who are you going to be the chief of, when there are no indians? Indians?
(sound of tumbleweeds in the centre...........)
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Old 5th Sep 2005, 09:11
  #29 (permalink)  
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gentlemen

I can see this thread has become quite personal, and unfortunately for the Serco management they VERY MUCH DESERVE WHAT IS SERVED THEIR WAY BY THEIR CURRENT AND FORMER STAFF, and that incl Verci. Yes, they feel this is not warranted, well I say get out from under your fng rock and look around and listen for a change, the chips are down and it looks like for the last time you are still walking around with blinkers on.

I have to agree with Ferris and others, YES you must all vote with your feet becuase this is the only way these bastards MAY see any sense. ICAO may them become involved and set things right for once. Sometimes in life one has to take risk to ahcieve greater things.

from what I have been told by colleagues there, RJ always felt he could just pick up a headset and sit in and do it, well now might just be his chance to run the centre on his own??



AND!!! if anyone questions it just fire them!! PPruners I know that's an outrageous statement and not even funny in jest but it actually happened In UAE acc. right VERCI.
One of my mates only spent about 2 months in the UAE with Serco and had the audacity to question something the then CATCO said and before you know it he was on a plane home just prior to his checkout (and he apparently would have checked out with no probs), and with no discussion allowed to be entered into...... this is the SERCO way.

and to Burjal.... no sorry I am not a SERCO slave and if all goes well the guys there will not be much longer.

Yes the Serco management are basically spineless and it is true that the sh.t does float, and even moreso in the Serco team and the UAE.

March now my friends LEFT, LEFT, LEFT RIGHT LEFT....

looking forward to the fireworks to come.
Foxxy you still listening??


TTFN

Tweety
 
Old 5th Sep 2005, 09:16
  #30 (permalink)  
 
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Arrow Rumour has it.....

To all,

I heard that it is not only in OMAA that guys are unhappy but OMDB to.

Rent gone up, cost of living, more planes and less skie to work in.
6 ATCO's left in the last year.Sounds like Muscat and Doha calling some others away as well.

Rumour has it that AA guys get 2000 aed over time but DB guys only 1000 aed ?

Seems OMSJ cm like AA cm also only in it for himself. ATCO's also have to visit the Salvation army for furniture and accomodation sucks
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Old 5th Sep 2005, 12:14
  #31 (permalink)  
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Therat, Ferris, Burj, Tweety et al.

Cages rattled, uh? Home truths unpalatable?

The nature of your responses would appear to confirm my thoughts re: snivelling, juvenile, etc.

Ferris, in a previous correspondence you told me that you worked approach at Hong Kong. ( Info received from a colleague who flys with CPA says that you did not) Therefore have to assume that that piece of disinformation is as reliable as the rest of your posts.

Should any of you wish to meet me you can find me in Al Ain but you would need to be both an officer and a gentleman to be allowed onto the premises.

Love & kisses

Last edited by Vercingetorix; 5th Sep 2005 at 12:25.
 
Old 5th Sep 2005, 14:09
  #32 (permalink)  
 
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Be Strong

We in the sand-box understand and sympathise with you in AUH.

Keep strong boys, there may be idiots (RJ) and bigger idiots (Serco) trying to be self-important under the pretence of being "managers", but take consolation in the fact that others around you are trying to make your jobs a little bit easier. We know what you are going through.

In this case the grass actually is greener, pack-up and go boys.

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Old 5th Sep 2005, 14:29
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well verci , if you're in Al Ain that says it all. what are you upto now is it 50 movements a day or does that include bowel as well.
you wouldn't hack the workload in uae acc. you've been sitting in the desert sun to long . crawl back under your stone and wait for the next airshow. might see some action then!!!
don't try to piss with the big boys. you wouldn't make it past al khatim.
Hey ''airno'' what the hell have you been doing. I got chased up a tree by a GFA rottweiller. thought i was you.
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Old 5th Sep 2005, 15:07
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Home truths unpalatable?
Well, we know who that applies to.
Info received from a colleague who flys with CPA says that you did not
How would he know who I was? How would 'a pilot with CPA' know where anybody had worked, especially when he didn't know who they were? hahaha. Drawing a very long bow trying to discredit me there. I know plenty of CPA pilots, and none of them have ever heard of your anonymous CPA pilot. Are you sure that you are checking your fantasy pilots against the correct anonymous posters, who may or may not exist, because my made up friends don't believe any of your facts anymore? hahaha. Be careful that your self-delusions don't cross-over into checkable facts. We have people looking at YOU, right now.
If you don't like what's in the posts, too bad. Can't even play the man properly. What a winner . If you don't want to rely on my posts, I'm sure there are plenty of others who can tell it like it is (especially where you are concerned). Or doesn't the CPA pilot know them either? hahaha LMAO.

Burj, no point slagging off Al Ain. A CPA pilot told me Vercing isn't from there. Much closer to home.

And yeah, the GFA pilots are sooo polite, now. Wait til they get hold of ANSA!
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Old 5th Sep 2005, 16:16
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hey Verci!
next time you shuffle up to me on north and you're pretending to be my best pal with tales of your great days in west drayton , where i reckon you worked as a window cleaner, inside i'm bustin' my ass laughing at you. enjoy jebel hafeet . with any luck you'll take the short route down.
must drain the pasta
au revoir
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Old 6th Sep 2005, 00:28
  #36 (permalink)  
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Serco and contract

Gentlemen

Please, enough of the personal jibes, can we please stick to the topic which is the GCAA contract renewal. If Verci is part of that slack management team then I guess his day will be coming shortly.

By all means jibe away at Serco and their mismanagement and march with your feet if you feel that strongly against this lot (incl Verci) as this may be your only option at the end of the day if Serco stay.

If they "get the bums rush" then you are in a much better postion to get what you really deserve and may peak my interest as well.

stay cool people, the fun is about to begin.

TTFN
 
Old 7th Sep 2005, 02:15
  #37 (permalink)  
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Cool Serco and UAE

Hi all

I have been reading this thread with interest and at the end of the day it is apparent that everyone knows the reality of the situation, incl RJ and Serco.

Apparently in about 3 weeks the resignation notices will come out giving the Serco staff 3 months notice -(which is exactly what happened last time) and whamo after the fat lady sang a contract was signed and I assumed that was becuase Serco did not want to lose it and RJ got what he wanted, (if this take is incorrect then please feel free to set record straight) and Serco were quite happy to keep screwing the staff to make their margin and more or minimise their losses. If they have been losing their staff just after the 1st 12 months then this will most likely be costing them money.

Yes there is a 50/50 bet this will happen again, but if they are really losing money on the contract then maybe they will not accept it this time and let the GCAA go it alone and see what happens and if it turns into a cock up then they are conveniently on the sidelines to pick up the pieces and get a new contract on their terms (whether this will really help the staff is doubtful as they have been used to kicking them when they are down for the last 15years so why stop now) and most likely be rid of RJ at the same time, because the Arabs will have to save face and RJ is the one steering the ship so the captain would have to fall on his sword.

Option B is the GCAA muddle through and come up with the goods (read above average contract conditions and pay that one couldn't say no to ... ,What did Tweety say -"set the standard for the rest of the Gulf" and make it happen and RJ is hailed a hero by the locals and the end up with the most experienced staff and actually happy to be there.

The tell tale sign will be if RJ/GCAA actually starts advertising for new staff within the next 2 months (bearing in mind that they would most likely need at least 8 weeks to get someone up to rating standard - unless they had been there withing the last 5 or so year), then highly likely Serco have definitely lost the contract. No new staff then Serco are back in the business of shafting and you guys are then stuffed.
You can bet Serco aren't that stupid and will be watching for this as well.

fox3 have not heard from you on this thread for a while, appreciate you opinion on this?

bye for now
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Old 7th Sep 2005, 02:57
  #38 (permalink)  
 
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burjalrumaithy

"Get another load of cheaper Malaysians in - that will solve the problem, at least one out of a hundred is bound to check out. AS a pseudo pilot that is"


GLOC

If you want quality, don't shop at the 1 Dirham shop pay the bucks and get the service


Gentlemen,

I am very surprised and disappointed that these kind of derogatory remarks are still made by controllers against fellow controllers. If you have an axe to grind with GCAA or Serco, post your frustrations but running down fellow controllers just sucks. The Malaysian controllers are just trying to get something more for themselves.

Lack of quality? Well, WMKK and WMSA handle approximately 180,000 movements annually. These figures are increasing as a result of the growth in low cost carriers. Granted, we are not as busy as Heathrow but we can hold our own against Riyadh and most of the airports in the Middle East. Our equipment highly automated and is years ahead of what is used in Abu Dhabi Centre. And who trained our controllers - Serco!

If you ever drop by Kuala Lumpur, visit us. You'll be surprised.
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Old 7th Sep 2005, 03:59
  #39 (permalink)  
 
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I didn't post those comments Ilchew, but just a few comments in response to your comments. UAE Centre handles nearly 400,000 movements annually with 4 sectors and 32 controllers. As a comparison how many sectors and controllers does it take to handle your 180,000 annual movements?

I agree derogatory comments are uncalled for, and is unfair, BUT, the facts are that all the guys who came here from Malaysia, found they were in well beyond their depth, and as such were sacked or resigned. Not their fault, but they said they were expected to do here on their own, what 3 guys would do in KL.

Facts are facts, but as I said the "1 dirham shop" comments were uncalled for, and for that I apologise.

What the guys are trying to get at is that from experience there are certain areas in the world that have been successful recruiting grounds in the past, and for whatever reason Malaysia (and Sri Lanka, and the Phillipines) have not proven to be successful.
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Old 7th Sep 2005, 09:56
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AirNoServicesAustralia

I know you did not post those comments. They were posted by burjalrumaithy and GLOC. I believe you made a comment about paying peanuts and getting monkeys in return.

I do not have the stats on flights handled by KL ACC. We have 4 sectors and each sector is manned by an EXE to handle RT and a PLN controller to handle coordination and the electronic flight strips. However, the electronic flights strips were found to be totally unsuitable to maintain situational awareness, paper flight strips were re-introduced. To reduce the workload of the PLN controller who is handling both coordination and strip marking, an assistant is rostered to handle the not-so-user-friendly Electronic Flight Strips.

The figure of 180,000 are traffic movements at KLIA/Subang airport handled by 2 Approach controllers (APP-North and APP-South) with a FLOW controller per shift.

Visit us if you are ever in KL. I'll throw in the beer!
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