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Old 9th July 2001 | 01:24
  #21 (permalink)  
 
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From: I sell sea shells by the sea shore
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JudgeMental...

You are right. The ORO's at LATCC and Swanwick aren't responsible for the impossible task they've been set.

NATS Management are.

I have every sympathy for the people in the OROs. A thankless task, from both the operational and the management side.

If a member of the ORO came out and admitted publically, "Yes, we have a SERIOUS staffing problem and the ONLY people who can help are the Operational staff", they might just get a bit more of a hearing.

The sad fact is that NATS management continues to insist, despite evidence to the contrary, that there is no staff shortage. Their credibility with what's left of their workforce therefore remains ZERO.

Rgds BEX
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Old 9th July 2001 | 14:25
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From: escaped from NERC
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Judge Mental

Thanks for your thoughts on the ORO. I am sure that they do feel under increasing pressure. However, when they "get it wrong", nobody dies. They just blame the staff or the watch management. Of course the ORO are "nice people". That is not in question. They may also do "an amazing job", although I would use the word "frustrating" rather than "amazing". Certainly, every time I have requested their assistance with a rostering problem, they have been extremely helpful and friendly before concluding that they can do nothing to help me. Whilst they may get the blame for some things that are beyond their control, I find it worrying that they seem unable to accept the responsibility when they are caught "bang to rights" - an occasional "sorry" would be a step in the right direction. Still, the "head in the sand" approach seems to work for senior NATS management, so who can blame the ORO for trying to emulate them?
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Old 9th July 2001 | 21:46
  #23 (permalink)  
Judge Mental
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Numpo

And your "amazing" solution to 2001 would be ...

JM
 
Old 9th July 2001 | 22:45
  #24 (permalink)  
 
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From: I sell sea shells by the sea shore
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JudgeMental....

Numpo will reply in time, but while we're waiting I have a question for you.

You seem to be implying that everything in the garden is Rosy and that the ORO and NATS management as a whole is doing a fine job, despite those difficult ATC people.

Would YOU change anything that is going on at the moment or do you feel that this is the best that can be achieved?

Rgds BEX
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