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-   -   British Airways (https://www.pprune.org/airlines-airports-routes/606124-british-airways.html)

Asturias56 18th Aug 2019 10:05

In one of the "Crazy Rich Asians" books a character goes BALLISTIC when he has to get a BA First Class flight to London from SIN because a member of the family already has gone off in the Gulfstream.............. ;)

PAXboy 18th Aug 2019 17:20

CabinCrewe Yes, I accept all of that but even a small amount more may be too much. Also, as happened with Concorde, there is a view that companies do not want their people travelling F when times are hard. Whatever happens to this country in the next couple of months, I think the demand for top range seats will be further reduced.

Baltic Skies 18th Aug 2019 17:35

Unless you purchase a discounted First ticket,the difference in product from Club World is not such good value.
Lounges apart,i find the BA Club World bed as comfortable as the First cabin.
The service is usually spot on,with the cabin crew in First doing a great job.
Check out the deals,some routes the fare difference is next to nothing.
Lucky to have traveled in First many times,along with Concorde in the past.
Club World is a great,consistent product,but the competition from other carriers on certain routes is amazing.
I am a loyal BA traveler and always enjoy my flights in the premium cabins

bigjim99 18th Aug 2019 21:37

Anyone wise to whats happened with tomorrows EZE-LHR? Already showing 26 hours late..... BA closed, can't get in touch with anyone. Just what you need when paying business fares!

davidjohnson6 18th Aug 2019 22:25

bigjim99 - try phoning the office in the USA or Australia - they will have different hours to the UK office. Granted it'll cost you extra on the phone bill, but if a flight was expected to be 26 hours late, I'd be wanting an answer fairly quickly
That said, it seems to be the flight that was due to leave on *Sunday* evening that is delayed til Monday evening. The flight due to leave on Monday evening does not have a delay marked against it. I suspect pax on Sunday evening's flight have already spent an evening at LHR and will have already been told why their flight is being delayed until Monday

DaveReidUK 19th Aug 2019 07:03

FWIW, Heathrow departures website currently (0800L) shows " Gate open Go to gate A17 on 18 August" for yesterday's outbound flight, so that would suggest around a 10-hour delay to the 22:25L STD.

https://www.heathrow.com/departures/...-eze/18-aug-19

BCALBOY 19th Aug 2019 08:18

As per BA.COM, last nights LHR/EZE was delayed overnight ,new etd 2125hrs tonight , 23 hrs delay.


Consequently,today's EZE/Lhr is delayed overnight,new etd 1530hrs/20, 26hr delay.

BA318 26th Aug 2019 21:50

the word on the grapevine is that Alex Cruz is gone/going from BA. Apparently more tomorrow... anyone heard more?

esscee 26th Aug 2019 21:56

Not before time, if true.

Skipness One Foxtrot 26th Aug 2019 22:28

Is he being thrown under the bus to protect Wee Willie Walsh, who after all still pulls the strings? OK that’s immature but he’s a REALLY hard guy to like, even professionally.

Asturias56 27th Aug 2019 07:02

This latest IT fiasco is doing real damage to the "brand" - amazing they don't seem to realise that everyone will pick up the phone and want to talk to someone when they send out emails like that............

Paul Lupp 27th Aug 2019 07:38

I booked a weekend away to Scotland to use up my Avios, returning on Sunday night, which was the day that BA chose to mark their "100th anniversary". I was hoping that there would be some sort of special souvenir to mark the occasion..... and was of course extremely disappointed to find that the "gift" was a special micro-sized piece of chocolate in a "100 years" souvenir plastic wrapper.

Ah well...... After about 30 years, maybe it's time to switch loyalty to a different (dare I say "better") airline?

WHBM 27th Aug 2019 10:36

Lots of rumours all round the web now about Alex Cruz's departure.

Lordflasheart 27th Aug 2019 11:52

Paralysis ? or Order, counter-order, ***g disorder.
 
...
Paralysed ?

I looked on the BA website for the latest news …. to find – halfway through Tuesday 27th, that the latest update was posted at 1638 on 25th – Sunday. Nearly two days old and rather seriously out of date.

https://www.britishairways.com/en-gb...st-information

There was no mention whatsoever of the email fiasco where booked pax had been told in error their flights were cancelled and a few hours later were told their flights were reinstated (or had never been canx.)

But - “We are currently experiencing extremely high call volumes …”

FAQ - “Where do I go for the latest information … ?”
Answer - “This page ** will be the best place to go …. ** (goes to the link above)

They haven’t asked the CAA if they can borrow any foreign registered aircraft - yet – see today's ORS2 No. 2345 - http://publicapps.caa.co.uk/docs/33/ORS2345.pdf

LFH

...

giblets 27th Aug 2019 20:32


Originally Posted by CabinCrewe (Post 10548112)

Others airlines differentiate even more eg LH private limousine ground transfers

For those that appreciate these things (and often the fare difference is not massive) why would you not?


Simply because the product is significantly behind the likes of Emirates and Singapore to the point they’ve stated their preference to take a stop rather than pay and go direct with BA. (Not myself, but a couple of people who’ve had the chance to compare the comparable products)
Similar complaints about having to pay to reserve a seat J that cost >£4K return

WHBM 28th Aug 2019 09:31


Originally Posted by giblets (Post 10555627)
Similar complaints about having to pay to reserve a seat J that cost >£4K return

The reserve a seat issue is a conundrum, because the casual (even in J) pax tend to book earlier, and pay a lesser fare, than the regular, higher fare, Golds and Silvers who commonly just book a few days before. And yet they can then find that all the "good" seats have gone to those who are one-offs who paid less. Highest fare, very regular traveller, worst seat.

How do you overcome this ? There's no golden way. You can do what AA do and not allow any window or aisle seat reservations for the casuals at all unless you have status until a few days out. Or you can charge, which causes a good few to wait until check-in.


EGAC is Better 28th Aug 2019 16:49


Originally Posted by WHBM (Post 10556008)
The reserve a seat issue is a conundrum, because the casual (even in J) pax tend to book earlier, and pay a lesser fare, than the regular, higher fare, Golds and Silvers who commonly just book a few days before. And yet they can then find that all the "good" seats have gone to those who are one-offs who paid less. Highest fare, very regular traveller, worst seat.

How do you overcome this ? There's no golden way. You can do what AA do and not allow any window or aisle seat reservations for the casuals at all unless you have status until a few days out. Or you can charge, which causes a good few to wait until check-in.

I don’t think it is a conundrum at all, they have a system that works as you’ve described protecting their most loyal customers.

Seat selection is free at T-24 for everyone or purchase it in advance if it means that much.

SealinkBF 29th Aug 2019 07:46


Originally Posted by WHBM (Post 10556008)
The reserve a seat issue is a conundrum, because the casual (even in J) pax tend to book earlier, and pay a lesser fare, than the regular, higher fare, Golds and Silvers who commonly just book a few days before. And yet they can then find that all the "good" seats have gone to those who are one-offs who paid less. Highest fare, very regular traveller, worst seat.

How do you overcome this ? There's no golden way. You can do what AA do and not allow any window or aisle seat reservations for the casuals at all unless you have status until a few days out. Or you can charge, which causes a good few to wait until check-in.

BA have an internal system that prevents the seats most popular with their Gold members being offered for sale until T-24.



sinbad73 29th Aug 2019 07:58

Is anyone aware of when BA will start to cancel flights for 27 September?

There’s never a good time to do this but what they did last weekend was shambolic.

CabinCrewe 18th Dec 2019 18:12

PDX Portland LHR 788 Jun 2020
Interesting...


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