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SWBKCB 29th Dec 2018 20:03

Yes - they use kid gloves at every other airport... :ugh:

or maybe fake news!

Flightrider 29th Dec 2018 20:31

There is nothing to stop a customer changing lanes. This is another MAG silly rule that they believe stops passengers from selecting a different lane if they can observe different and less onerous screening in their new chosen lane. Quite why that should ever be the case is a mystery to me, but that’s what they say. Fallen foul of that one before now too.

Other ministry of silly rules stuff at MAG airports includes their policy on use of mobile phones in their extensive queues, their policy on taking frozen food through staff search and their approach to medicines in passenger hold baggage alongside other liquids. All are unique to MAG.

VickersVicount 29th Dec 2018 20:38

changing lanes to suit is not unique to MAG

SWBKCB 29th Dec 2018 20:48

Nor is the ban on the use of mobile phones.

Council Van 29th Dec 2018 22:32


Originally Posted by Johnny F@rt Pants (Post 10346636)


Having been based at MAN for the last 14 years you describe something that I have never witnessed. Yes, they sometimes have their own interpretation that causes a fuss, but it’s usually short lived and gets ironed out fairly quickly. I have never ever witnessed any of them going “crazy”, nor have I ever witnessed them “barking and shouting”. I find security at MAN very straight forward, I remove my iPad and my liquids from my bag, remove my coat/blazer and my phone and put them through the scanner, I walk through the scanner and collect my belongings on the other side, simple. I have found other airports far more restrictive making me remove my belt and my shoes, neither of which I do at MAN. They aren’t perfect but they do not deserve the picture you paint.

The worst I have come across is Edinburgh when you are trying to get on to the freight apron. Even when the frozen food rules were changed at Manch I never had any issues. I actually feel sorry for the security staff, poorly paid for a seriously important job and if they make any sort of mistake I understand they are given their cards very quickly.

Flightrider 30th Dec 2018 10:42


Nor is the ban on the use of mobile phones.
I think pretty much every airport has "no photography" signs in security areas. From my experiences this year, MAG airports are the only ones that extend this to an outright ban on use of mobile phones anywhere and enforce it with people shouting at you. Others are pragmatic and recognise that if your phone is pointing at the floor and you are typing a text or e-mail or something, you are unlikely to be a security threat.

Above comments were made from my own experience of flying through 22 UK airports this year. That clearly doesn't make it a definitive list.

160to4DME 3rd Jan 2019 14:11

How are Jet doing out of MAN ?

Reports suggest they defaulted on their bank payments on December 31st, forcing a disclosure statement to the Indian Stock Exchange...

Trav a la 3rd Jan 2019 17:02


Originally Posted by 160to4DME (Post 10350644)
How are Jet doing out of MAN ?

Reports suggest they defaulted on their bank payments on December 31st, forcing a disclosure statement to the Indian Stock Exchange...

Very well.

Most outbound are full or close to full and inbound are pretty full. Don't have any figures to hand but will get some examples next week.

ifu05596 4th Jan 2019 06:35


Originally Posted by Curious Pax (Post 10346704)
Perhaps someone could be a bit more specific about these Manchester only security rules? I’m intrigued as to what causes the issues.

there are one or two of the staff who insist on seperate trays per electronic item in T3. So imagine, work laptop then iPad. Then go my liquids (not allowed in same tray as my bag or electrical) but can go with my belt and phone. Then goes my main cabin bag. Then goes my laptop bag. Then goes my jacket (not allowed under either bag. I have just sent 6 trays through security search. In Glasgow, Edinburgh and Heathrow this would be in 2, max 3. These airports are all fine with multiple electronics if they are flat and has no issue with liquids being in there either as long as they aren’t on top of anything. Also no issue with multiple bags or bags on top of coats. Sure makes the process faster if the number of trays are reduced by 50-66%... repeat that by x many passengers!

zed3 4th Jan 2019 08:42

Returned to The Island through Schiphol on 28th Dec. Coat, laptop still in case, wallet, keys, travel bag, all in one box and through the scanner without problems. Friendly staff also, so it can be done.

Celtic_Plumber 4th Jan 2019 08:50

In my recent experience at T3 trays get rejected and sent to the "naughty side" no matter that they are compliant. For example - boots removed, placed into tray on their own - rejected for hand search. The security operator rolled his eyes, blamed the remote operator of the scanner, and said there was nothing wrong.

Last week, my iPad and a coat in a tray - rejected for hand search because the coat was slightly touching (but not covering) the iPad.

"We do things properly in Manchester" is a refrain I have heard many times - I guess this is drilled into the security operatives at their briefings, but the implication is that other airports don't?

ICEHOUSES 4th Jan 2019 09:03

I travel monthly through MAN airport, always find the security operators constantly grabbing search trays off passengers whilst placing contents in before they have finished, resulting in passengers using sometimes four or five trays with belongings in. As the poster above has just mentioned, other airports in UK and Europe you can manage to fill several trays and go through search areas without any need for this with numerous trays. All this results in extra queues at MAN airport security amongst other problems, I also notice the constant shouting by security personnel walking around the search area at queues of passengers explaining the liquid regulations, this is unprofessional and not done at other airports.

ifu05596 4th Jan 2019 19:00


Originally Posted by ICEHOUSES (Post 10351452)
I travel monthly through MAN airport, always find the security operators constantly grabbing search trays off passengers whilst placing contents in before they have finished, resulting in passengers using sometimes four or five trays with belongings in. As the poster above has just mentioned, other airports in UK and Europe you can manage to fill several trays and go through search areas without any need for this with numerous trays. All this results in extra queues at MAN airport security amongst other problems, I also notice the constant shouting by security personnel walking around the search area at queues of passengers explaining the liquid regulations, this is unprofessional and not done at other airports.

I usually keep to myself going through security but last month I also saw this behaviour. A passenger got slightly annoyed and asked them to stop. The two security people started talking to each other about how much better they were than the rogues in Amsterdam and Heathrow (clearly antagonising the passenger). When the passenger finished they pushed the tray over (too abruptly) and you should have seen the song and dance. One of them asking the other if her hand was ok or did it get jammed or damaged. They then started talking about the passenger... when I got through the security person was complaining about the passenger. I went up discreetly afterwards and said the staff certainly didn’t help the situation by being overbearing on trays, talking condescendingly about passengers to each other and completely overreacting about ‘assault’. It was at the very most a grumpy passenger. I was thanked then who knows what happened!

The whole pantomime was completely unnecessary and avoidable.

Trav a la 4th Jan 2019 22:23

Some example figures for the Jet Airways Mumbai service as promised.

When this new service was originally announced it was 4x weekly, advanced bookings were so strong that it was upgraded to 5x weekly before the first flight. According to reports from Jet, advanced bookings on many flights are around 90% iirc. I believe their A332's have 251 seating so some very good LF's.

20/12 191 217
21/12 151 247
22/12 183 220
23/12 161 255
24/12 192 256
31/12 223 240
3/1/19 215 251
4/1/19 246 238

Just for interest, here are a few for the new Ethiopian too. This service operates 4x weekly, initially via Brussels.

30/1 88 152
1/1/19 112 86
2/1/19 83 125
4/1/19 135 128

Mister Geezer 5th Jan 2019 05:00


Originally Posted by zed3 (Post 10351429)
Returned to The Island through Schiphol on 28th Dec. Coat, laptop still in case, wallet, keys, travel bag, all in one box and through the scanner without problems. Friendly staff also, so it can be done.

AMS has invested in 3D security scanners, so the person viewing the image of your belongings can view them in 3D, hence no need to remove anything from your hand luggage.

Light years ahead of the UK?

Mr A Tis 5th Jan 2019 10:29

To be honest, I am sick and tired of being told by security staff and customer services that Manchester security delays are caused solely by passengers.
Clearly Manchester has an issue with staffing and training.
Often very inadequate staffing for a demand that is known in advance.
Far too many body searches and an extremely high bag rejection rate- way beyond that of almost any other airport in the world. In many-maybe the majority of cases, there is no valid reason for bag rejection. Either the staff training is crap or the equipment they are using is crap.
If you've got 45 minute delays in late December - then I'd give MAN a swerve for summer.

LAX_LHR 5th Jan 2019 11:00

I know I said I wouldn’t post but:

Aside from copious amounts of either B/S And/or over exaggerated examples (Ive seen figures and have personal evidence that at least ones ‘experience’ on here is complete B/S), but, all of you are moaning on the wrong place.

Complain to MAG, not anonymous moans on here. It ain’t going to change unless you direct your complaints to the right people. In particular, I know that Mr A Tis has been given the opportunity to direct complaints to the head of security, yet declined because they were ‘too busy’. Not too busy to post inane drivel on here though, eh?

either put up or shut up. Direct your complaints to the right people and spare all the other readers this boring nonsense. If it’s as bad as you lot say it is, work to sort it. Like I say, to busy to formally complain but not too busy to post to people on here who frankly don’t give a sh*t how long it took you to get through security.....

southside bobby 5th Jan 2019 11:24

In my view the forum & the MAN thread in particular have missed LAX LHR & have been much the poorer with the absence.

LAX_LHR 5th Jan 2019 11:31

Southside. Many thanks, but, It’s precisely the recent pages of moans on here by the usual suspects as to why I don’t post on here anymore. There has been plenty of news, but, when readership is way down thanks to the moaners, why bother?

had to post in this instance though, as bit my tongue long enough but knowing that at least one person is telling complete porkies and then another too busy to formally complain but not too busy to post on here, I took the bait. Like I say, no one cares how long it took an anonymous and frankly unverified person to clear security, so either put up or shut up. very simple.



southside bobby 5th Jan 2019 12:17

Totally sympathize & agree,the thread has been captured by the agenda posters in recent times as it has been before from time to time here.

There undoubtedly will be a silent majority who are zoning out again now because of it but would readily welcome NEWS as provided on this thread in the inimitable way as previously.

sherburn2LA 5th Jan 2019 12:38

On the contrary if you look this thread was started as a commentary on the ongoing shambles that Manchester has become not confined to the security although that is one of the worst aspects. It is the management fan boys that have provided the thread drift.

I am far from one of the usual suspects (just 1 prior post on this thread I think) and I do think the comments provide a useful warning to many any get wider publicity than you might think. What is the point in complaining to the head or security. Do you think that the sort of f**kwittery that goes on is without his approval or even instigation? It is far and away the worst I have seen not discounting my weekly encounters with TSA.


,

chaps1954 5th Jan 2019 12:46

Why go low as head of security GO TO THE TOP if you are that fed up

Ian

LAX_LHR 5th Jan 2019 13:27


Originally Posted by sherburn2LA (Post 10352579)
On the contrary if you look this thread was started as a commentary on the ongoing shambles that Manchester has become not confined to the security although that is one of the worst aspects. It is the management fan boys that have provided the thread drift.

no, this thread was started as a continuation from the old thread after the post count becomes too high, hence Manchester-2, it’s not the official ‘MAN rant’ thread, it’s for all news. And in terms of ‘management fanboys derailing the thread’, it used to run fine before the overbearing moaners reigned, so, maybe get that head out of your ar*e, yeah?


. What is the point in complaining to the head or security. Do you think that the sort of f**kwittery that goes on is without his approval or even instigation? It is far and away the worst I have seen not discounting my weekly encounters with TSA.
You say what is the point in complaining to the head of security, but what is the point in moaning on here? Warn the public? The public rarely view this website, and of the aviation professionals/avgeeks that do read the site, the vast majority don’t give a sh*t.
but, you do miss my point completely, don’t moan on here saying nothing ever changes, yet when you are given the chance to direct your complaint at one of the very few people that can make that change, then bottle it and say you are ‘too busy’. It’s like not voting in the general election and then complaining they are not doing a good job. Even if the change doesn’t happen, at least you can hold your head high and say that you tried. Too many keyboard warriors and not enough action.

A330ETOPS 5th Jan 2019 14:04

I was Operating crew last week on a 22:10 departure (From T1).

The staff channel that we take via T3 was closed so we headed up to the Pax channel. They wouldn’t let us through as apparently she “wasn’t authorised to let crew through”!

We we had to go back to T1 and through pax channel. I’ve emailed the relevant department but don’t expect any response. What an absolute joke this place is becoming !!

Flightrider 5th Jan 2019 14:58

Just to say, I have raised the issues I have encountered on two separate occasions with MAG senior management including details of dates and times. I may have time to “moan” on here but I also have time to ensure my feedback and views are clearly known. It does seem, sadly, as though even the senior management team are unable to bring any lasting influence to bear over the security shambles beyond acknowledging my views and that they hear the same feedback in other quarters.

Flightlevel001 5th Jan 2019 20:44

For those that don't know who to contact or don't have the time to, I have noticed that they've installed a couple of those 'instant feedback' podiums just after security at T3 now... brave.

Just select the face that matches your own on the way out. And if you get around the corner and realise they've got you queuing for 15/20 mins because they are decanting a BA shuttle and blocking the entire corridor, you'll have time to go back and hammer the unhappy face a few more times.

SWBKCB 6th Jan 2019 08:15

I think this issue has been done to death now - can we move on?

planedrive 6th Jan 2019 08:59

Does anyone have any idea of new routes for EZY this spring summer? Apparently they're basing another 2/3 aircraft at Manchester from Feb/March time but I haven't seen any new routes or increased frequencies announced as yet. Maybe Stuttgart if Ryanair are cancelling it (according to the RYR thread on here).

CabinCrewe 6th Jan 2019 09:10

There wont be 3 new EZY aircraft at MAN by Feb

chaps1954 6th Jan 2019 09:27

I thought it was said May/June

SWBKCB 6th Jan 2019 09:31

My understanding is that they are crewing up for 17 by the peak summer season - no idea on the timing for the arrivals.

golf yankee one one 6th Jan 2019 10:13

Ethiopian passenger figures
 
I was interested to read the Ethiopian numbers from Trav a la a few days ago. Whilst at first sight they don't look too great, this is initially a BRU and MAN service so hopefully it is viable and will steadily grow until the BRU stop can be eliminated.
Personally I feel that this is possibly the most important new route for MAN recently; although ADD/ Ethiopia are not major destinations the ET service opens up the whole continent of Africa. If the service succeeds, ET could become the preferred way to reach South Africa, Kenya, Tanzania, Botswana, Namibia, Indian Ocean islands and a host of other cities.
I have recently returned from a journey which involved 8 sectors on ET (sadly before MAN started); all were on time, the planes and the staff seemed professional and friendly, and a snack or meal was served on every leg except for a 25 minute hop. I would recommend anyone to try them.
Finally, Trav a la, please publish some more figures for their loads as time goes by.

DomyDom 6th Jan 2019 14:40


Originally Posted by SWBKCB (Post 10353250)
My understanding is that they are crewing up for 17 by the peak summer season - no idea on the timing for the arrivals.

Thanks SWBKCB. Do you have nay idea if this will involve any extra aircraft being based at MAN?

MANFOD 6th Jan 2019 15:28

As I recall, the original easyjet announcement said they were adding 2 extra based a/c for winter 18/19 making 14 based, and then a further 3 for peak summer 2019 to 17 based a/c.

The new routes introduced in winter will (unless any were winter seasonal) continue into S19, but although there has been speculation what new routes may start this summer, I'm not aware there has been any official announcement.

boredintheairport 9th Jan 2019 07:45


Originally Posted by golf yankee one one (Post 10353282)
I was interested to read the Ethiopian numbers from Trav a la a few days ago. Whilst at first sight they don't look too great, this is initially a BRU and MAN service so hopefully it is viable and will steadily grow until the BRU stop can be eliminated.
Personally I feel that this is possibly the most important new route for MAN recently; although ADD/ Ethiopia are not major destinations the ET service opens up the whole continent of Africa. If the service succeeds, ET could become the preferred way to reach South Africa, Kenya, Tanzania, Botswana, Namibia, Indian Ocean islands and a host of other cities.
I have recently returned from a journey which involved 8 sectors on ET (sadly before MAN started); all were on time, the planes and the staff seemed professional and friendly, and a snack or meal was served on every leg except for a 25 minute hop. I would recommend anyone to try them.
Finally, Trav a la, please publish some more figures for their loads as time goes by.

Assuming that in Tra Va La's figures, the right-hand most column is outbound from Manchester, it looks like over those selected dates the plane was approximately a bit less than half full leaving Manchester (seat guru said about 280 seats, but the distribution of passenger numbers between economy and business is unknown). Leaving half to be mopped up at Brussels, which doesn't seem too surprising. If this was direct it would be more concerning. The inbound figures are more concerning, though perhaps not surprising.

Severn 9th Jan 2019 14:13

EZY - Peak Summer-2019

The current schedule requires 15x based aircraft (3x A319, 12x A320) around the beginning of August, with another A320 based after the 12th August making 16x based (+4 A320 on 2018).

By the week beginning the 19th August there will be 293 departures per week which will be 51 departures per week more than the same time in 2018 including 6 new routes - ACE, BCN, BOD, BUD, FAO & LIS.

doublesix 9th Jan 2019 17:33

I personally spoke to the Captain of the Ethiopian inbound flight a couple of weeks ago and asked what the load factor was into Manchester. He replied 57 but it was not surprising with a new route. He seemed confident it would improve.

Manchester Exile 11th Jan 2019 03:55

Have the December passenger figures been released? I've searched on Google to try to find them and also trawled around the airport's website without any success. If anyone has details or a link, can you post them please?

Scottie Dog 11th Jan 2019 07:28


Originally Posted by Manchester Exile (Post 10357564)
Have the December passenger figures been released? I've searched on Google to try to find them and also trawled around the airport's website without any success. If anyone has details or a link, can you post them please?

Nothing available at this moment in time. Having said that I would expect a press release either today or maybe Monday.

BHX5DME 11th Jan 2019 12:22

http://mediacentre.magairports.com/m...ive-years-ago/


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