Flight Timing Changes
 

I've just had an email from Globespan saying that they have changed the departure times for my flight GSM318 FAO-GLA on 13th April 2009 from 1000 to 1750 (7hrs 50 minutes alteration).

These times are now totally unsuitable for my onwards travel plans so I called up to cancel and get a refund. I have been told that they ONLY refund for flight cancellations and as a result I will lose 80% of my money if I cancel. They have looked at other days but there is nothing suitable either OR they want MORE money as the tickets are more expensive.

Personally I think it's a disgrace that such a major timing change doesn't trigger a refund.

Anybody got any ideas if I have any rights to get my money back as I've been told that under their Terms and Conditions they are perfectly entitled to do this.

bracebrace

I sympathise with you as I too have suffered a financial loss due to GSM cancelling their flights from ABZ - LPA. I lost 50% of my accommodation costs, complained to GSM but all I got was basically a "sorry but it is in our T&Cs"

I think a flight time has to change by 12 hours to be considered a major change so sadly think you are in the same situation as myself and probably many others by being out of pocket through no fault of your own due to an airline that does not give a damn about how they treat their customers.!

Anyone know when the W09 schedule will start to be released?

Think G-CEJO will ever get winglets?

The W09 schedule will be released around 2nd week March. Usual stuff first I'd expect, TFS, AGP, etc.

The B738s are due maintenance in Feb/March, might see them fitted during this time.

G-CEOD
 

Any news if the MOD will want to keep this one passed May?

You said it. When will people ever realise that they agree to Ts&Cs when they book flights. It is clear enough in the booking process.

I think there is an argument that licenses for routes could be allocated based on which airlines have the Ts&Cs most favourable to PAX. That might help iron out some of the ridiculous things they are allowed to get away with!

I got an email from tuifly about my flight from Frankfurt to Antalya today stating that my flight in June was changed from 1430 to 0500. It didnt suit as I had to fly from Dublin to connect. I rang them and we agreed to change the flight from Munich instead at a suitable time for the same cheap price.A full refund was also on offer. So the terms depend on who you book with.

Have you noticed nearly all the Fleet seems to be here there and everywere. See its definate the 752 is to go by 23 March 2009.

Flyglobespan

Unfortunately, we really wanted Zoom UK's other 767 (sister to PT), but we were too late I hear......

Anyhoo, for what it's worth, I'm glad the 757 is going. I reckon the new (to our fleet) 767 should be put on the MOD run, as there's a core crew on that route so keeps the CC training to a minimum. Lets hope it doesn't go tech as much as that 757.......

LJ

Just reading Airliner World there, apparently the Palmair contract is going ahead. Article reads:

"Independent UK carrier Palmair has entered into a contract with Flyglobespan to damp-lease one of its Next Generation (NG) Boeing 737-600s. The aircraft was ferried to East Midlands Airports in early January to be painted in the Bournemouth - based carrier's levery for operation on its flights to the Algarve, Corfu, Fuertaventura, Lake Garda, Lanzarote, Madeira, Mallorca, Minorca, Sorrento, Tenerife and Tunisia.
Palmair had previously utilised a European Aircharter B737-200, but was forced to seek an alternate provider when that airline went into administration in 2008. It subsequently agreed a short term deal with Jet2 to use a B737-300 but will no fly the more modern NG model. It has won many plaudits for its excellent customer service and was ranked the best short haul airline in the world for 2008 by consumer magazine Which?"

Best short-haul airline in the world? Bit far is it not?

Regards,

It did win the award, its based on customer feed back, which was about 90% positive, something thats not possible with a large carrier. The Globespan 736 has been parked ip at EMA for about 6 weeks now and was still their this morning.

GD44,

Wrong..J2 finish their contract with Palmair at end of March then Viking take over for one month only. Then NO one knows what will happen.

It comes down to price and there is no profit in what is basically a 737-200 contract on airframes that were written off the books years ago.

Someone will have to bite the bullet...lease an airframe..let someone else manage that airframe on their aoc. I have also been told the bookings for S09for Palmair this summer are down due to the current economic climate.

Thats not surprising seeing that Gordon the one eyed Scottish idiot is stealing all the pensioners savings that are Palmairs core customers!

Looks like the B752 has finished passenger services with GSM, having left Glasgow yesterday to the Middle East (AUH).

Looks like one of the B737 going to Orlando for the next 3 Tuesdays, with the B763 taking over after this.

757
 

Its only away on a contract, will be back in time for the SFB

Looks as if the 752 was just off bringing back troops from Afghanistan i believe. Back in GLA now i think though don't quote me on that.

It was there @ 17:10 today when I arrived at GLA.

New 767
 

Does anyone know when the new 767 is being delivered?

Jethros is showing March 09, was just wondering if anyone had anything more specific.

Cheers,

Hamilton service
 

I was just checking prices for EDI/GLA-YHM and you can only book economy class... is it still 767 operating these flights ? maybe 737...

As you mentioned it is only economy class on EDI/YHM. Due to the new B767 only have an economy cabin. No time to refit it. Arrives in approx 3 weeks and straight on to Orlando runs, before it takes over on the YHM routes when the B767 returns from lease to Air Gabon, and goes on Orlando flights.