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Old 27th Feb 2024, 09:23
  #1501 (permalink)  
 
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What flight?
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Old 27th Feb 2024, 09:26
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Paris.
Now waited over 60 minutes for the lounge but won't get in now.
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Old 27th Feb 2024, 09:38
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Also at security girls were leaving their posts to join someone else at theirs so no-one doing 1 job and 2 doing another job.
People also complaining about no-one at the priority check-in desk.
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Old 27th Feb 2024, 10:15
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Originally Posted by ash666
I currently have the misfortune to be at NCL.
The security is choas as well over 50% of bags get sent for a hand check and laptops, phones, pads etc taken away for check-in, even with the laughably called fast-track.
And the new lounge is completely full and can't get in.
Is there a worse airport in the world?
There’s plenty of airports that are worse especially if you’re travelling to CDG..
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Old 27th Feb 2024, 12:18
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One day I hope not to find them.
also hope the security is just going through some sort of testing otherwise there will be riots in the high season.
I was also surprised that a large area was for, "business and Platinum /Gold members".
I was very surprised to find that that was just for Emirates.
I know Emirates is the most prestigious airline at NCL but surely all the KLM and AF flights daily makes them more important.
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Old 27th Feb 2024, 15:37
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I think you must make a formal complaint to the Management, listing your experiences. Interesting to hear their response.
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Old 27th Feb 2024, 16:48
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ash666 Just curious about the lounge. Were you travelling in Business, Have airline status that gets you access into the lounge or a pre paid booking for the lounge. Thanks.

Last edited by fl dutchman; 27th Feb 2024 at 22:36.
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Old 28th Feb 2024, 03:59
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I was business class Gold status with KLM/AF
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Old 28th Feb 2024, 07:39
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In theory you should have automatic access to the lounge (presuming they have contracted that with the supplier). It sounds as if the airport could use a second lounge.
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Old 28th Feb 2024, 07:56
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Very much so.
Many people paying to get in in advance.
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Old 28th Feb 2024, 08:54
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Aspire Lounge

Closed for refurbishment from tomorrow I believe. Plan, I understand, is to increase lounge footprint by using space from old BA lounge.
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Old 28th Feb 2024, 10:35
  #1512 (permalink)  
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Originally Posted by ash666
Very much so.
Many people paying to get in in advance.
First World problems eh?
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Old 28th Feb 2024, 10:53
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Was in the Aspire lounge about a week ago. No problem getting in. (One World Emerald)
I think the refurbishment/extensions are almost complete if not already complete. Apparently there is 100 extra places available versus previously.

The original lounge has been extended into the old BA lounge so will be much bigger than before.

There is a dedicated section for Emirates premium passengers but believe its only used by them for a limited time each day.

I thought the service and staff to be excellent.

However I have heard that during the refurbishment early days some airline status passengers were refused entry because "people who paid " were given priority.
( of course the likes of BA actually pay the lounge to accommodate there status passengers. So that certainly caused some issues.

Perhaps when its fully open there will be room for all. If not I would imagine the airlines who have paid contracted spaces for there premium passengers and those premium passengers themselves will be very upset.

In reality though a second lounge is definitely needed.

ash666 better luck next time. Its quite nice and is open. Hope that makes sense.
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Old 28th Feb 2024, 11:21
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Greetings from Bangkok.
It will be a while before I get to see the finished lounge and if they have sorted out the security,
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Old 28th Feb 2024, 11:32
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Originally Posted by Chesty Morgan
First World problems eh?
If not getting what you've paid for is a First World problem, then yes
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Old 28th Feb 2024, 11:56
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Originally Posted by Jamesair1
I think you must make a formal complaint to the Management, listing your experiences. Interesting to hear their response.
They will just blame the renovations.
It's KLM/AF/BA who need to complain though I would like to hear what they have to say about the security.
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Old 28th Feb 2024, 12:32
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Originally Posted by SWBKCB
If not getting what you've paid for is a First World problem, then yes
Sounds like a lot of people did get what they paid for...
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Old 28th Feb 2024, 18:22
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There was a meeting in the centre of Newcastle today between Saudia and the airport development execs. I'm not currently in a place to say whether it may or may not yield to further opportunities with Saudia. Just thought I'd let you all know they are trying to secure new business.
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Old 28th Feb 2024, 22:48
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Big announcement due next week from what I’ve heard.
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Old 29th Feb 2024, 00:08
  #1520 (permalink)  
 
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easyJet twice weekly to Amsterdam.

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