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Manchester-2

Old 26th Dec 2018, 08:25
  #2621 (permalink)  
 
Join Date: Oct 2009
Location: North West UK
Posts: 517
Security delays a joke

24th December at 0715. Only four out of 13 security lanes open on main level. The wait was over an hour. Constantly blaming the passengers (not getting everything out for X-ray) instead of understanding that it is Christmas, people have lots of stuff so they need to increase staff provision to accommodate the increased numbers and potential for increased manual searching. No customer service.

So I didn't buy any duty free nor any magazines. What a waste of time and lost monetary opportunity.

Which morons run the airport? Could not organise a party in a distillery.....
Espada III is offline  
Old 26th Dec 2018, 16:07
  #2622 (permalink)  
 
Join Date: Jan 2010
Location: Stockport
Age: 52
Posts: 225
Originally Posted by Council Van View Post
I once got a phone call for flying to close to the Heysham restricted zone around the power station.

We had told them we were coming, had not entered the restricted zone and as we were a Cat A flight the restriction did not apply to us so I gained great pleasure in pointing out the error of their ways and was left wondering how bright/prepared they were.

​​​​​In some place like Russia or the USA the Gatwick incident would have been over in 30 minutes, in Lefty Libtard UK, more than 30 hours.
More likely requiring LGW to provide effective drone protection would make it less commercially attractive to any potential 'owner' shareholders and their highly numerated directors. Nothing to do with lefties/liberals.
DomyDom is offline  
Old 26th Dec 2018, 16:18
  #2623 (permalink)  
 
Join Date: Jun 2016
Location: 2DME
Posts: 100
Originally Posted by Council Van View Post
I once got a phone call for flying to close to the Heysham restricted zone around the power station.

We had told them we were coming, had not entered the restricted zone and as we were a Cat A flight the restriction did not apply to us so I gained great pleasure in pointing out the error of their ways and was left wondering how bright/prepared they were.

​​​​​In some place like Russia or the USA the Gatwick incident would have been over in 30 minutes, in Lefty Libtard UK, more than 30 hours.
And thankfully (perhaps) in “Lefty Libtard U.K.” you received a phone call rather than being shot out of the sky without warning.
AndrewH52 is online now  
Old 26th Dec 2018, 21:20
  #2624 (permalink)  
 
Join Date: Sep 1999
Location: Manchester
Posts: 1,178
Originally Posted by Espada III View Post
24th December at 0715. Only four out of 13 security lanes open on main level. The wait was over an hour. Constantly blaming the passengers (not getting everything out for X-ray) instead of understanding that it is Christmas, people have lots of stuff so they need to increase staff provision to accommodate the increased numbers and potential for increased manual searching. No customer service.

So I didn't buy any duty free nor any magazines. What a waste of time and lost monetary opportunity.

Which morons run the airport? Could not organise a party in a distillery.....
Not much better on 23rd. Most lanes closed, we were directed to lane 12 which had stalled due to only one search personnel. They kept sending people to this stalled lane - even though other lanes were free.
we were not allowed to relocate to a free lane as “not possible once allocated”
Embarrassing incompetence even when relatively quiet.
Mr A Tis is offline  
Old 27th Dec 2018, 21:22
  #2625 (permalink)  
 
Join Date: Mar 1999
Posts: 237
MAN

Originally Posted by PAXboy View Post
I've seen similar 'handling' at LTN. I don't think this is unusual. I have seen my bag thrown, rather than placed on the belt. What is strange is that these workers forget that the customer is looking out the window.
if you google "Dave Carroll." An Americam folk singer who had the misfortune to fly with United Airlines. The baggage handlers broke his guitar so he wrote a song "United breaks guitars" The vid went viral, its quite funny too! Cost United a packet.
Ivan aromer is offline  
Old 27th Dec 2018, 21:32
  #2626 (permalink)  
 
Join Date: Jan 2010
Location: Stockport
Age: 52
Posts: 225
New FR Route MAN-KBP

New route from Ryanair: Manchester-Kiev (2 weekly Fri/Mon) from April. On sale now.
DomyDom is offline  
Old 27th Dec 2018, 21:42
  #2627 (permalink)  
 
Join Date: Sep 2005
Location: earth
Posts: 653
Originally Posted by DomyDom View Post
New route from Ryanair: Manchester-Kiev (2 weekly Fri/Mon) from April. On sale now.
has been on sale for ages already
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Old 27th Dec 2018, 22:08
  #2628 (permalink)  
 
Join Date: Jan 2010
Location: Stockport
Age: 52
Posts: 225
Originally Posted by lfc84 View Post
has been on sale for ages already
My apologies if I missed it. From what I remember FR had scheduled Kiev flights to start April 18 but has pulled them for some reason. I didn't realise they had reinstated them.

Last edited by DomyDom; 28th Dec 2018 at 16:59.
DomyDom is offline  
Old 28th Dec 2018, 15:01
  #2629 (permalink)  
 
Join Date: Jul 2003
Location: Teesside, UK
Age: 29
Posts: 960
Anything been mentioned about Virgin service increase in winter season?
5 weekly B744 to Atlanta (instead of 3) and 7 weekly A332 to New York JFK (instead of 3)
mmeteesside is offline  
Old 28th Dec 2018, 15:51
  #2630 (permalink)  
 
Join Date: Sep 1999
Location: Manchester
Posts: 1,178
Another interesting T1 experience today, this time ground floor screening.Time 45 minutes.
security barking at passengers sayings it’s your own fault not taking liquids & electronics out.
My bag was sidelined too, the same bag with the same contents packed the same way has already been through Manchester, Frankfurt, Salzburg & Vienna the last 5 days without being pulled. Nothing was “found” . From what I observed this was the case with most of the bags being pulled.
Hence the delays were NOT caused by pax but the screening process in place at Manchester.
if you’ve got 45 minutes delays mid December then I fear summer 2019 will be no better than this years chaos.
ive read the customer services manager report on security delays given at the Consultative meetings & it bears no resemblance to my experiences. How she compiles her statistics, I don’t know.
Mr A Tis is offline  
Old 28th Dec 2018, 22:54
  #2631 (permalink)  
 
Join Date: Dec 2006
Location: Tyne and Wear
Age: 30
Posts: 122
Manchester are just as bad for staff search. It’s got the reputation as the worst place for being screened as operating crew at my airline. Thankfully I’m not based there as doing that multiple times in a month would drive me crazy. The bark and shout and have their own rules which no other airports in the UK seem to have. So when you fall foul of one of these unique manchester rules they go crazy.
Ph1l1pncl is offline  
Old 29th Dec 2018, 08:36
  #2632 (permalink)  
 
Join Date: Aug 2007
Location: West Yorkshire
Posts: 600
Originally Posted by Ph1l1pncl View Post
Manchester are just as bad for staff search. It’s got the reputation as the worst place for being screened as operating crew at my airline. Thankfully I’m not based there as doing that multiple times in a month would drive me crazy. The bark and shout and have their own rules which no other airports in the UK seem to have. So when you fall foul of one of these unique manchester rules they go crazy.
If, as I did ,you complain to the supervisor stood watching the particular shambles, they give you a smug smile and tell you that they do it much better at Manchester than other airports in the UK...
They are so up themselves they probably actually believe it which is the concerning factor. By having this arrogant self belief you are intrinsically reducing the quality and safety of the work you do...
Avoid Manchester....we do
paully is offline  
Old 29th Dec 2018, 13:41
  #2633 (permalink)  
 
Join Date: Dec 2011
Location: London
Age: 38
Posts: 366
they give you a smug smile and tell you that they do it much better at Manchester than other airports in the UK...
I've had this too. Someone has been drumming this into them repeatedly it seems, he smirked as he referred to "The Manchester Way" of doing it "properly". In his mind, LHR and LGW were dangerously lax, God only knows what he would have made of the TSA who allowed me to drink my forgotten bottled water post security before proceeding. The MAN chap was adamant I would NOT be allowed to even touch it, as to quote him, "I could drink it and blow myself up." THIS has been taught to them.
Skipness One Foxtrot is offline  
Old 29th Dec 2018, 14:34
  #2634 (permalink)  
 
Join Date: Mar 2001
Location: Either the back of a sim, or wherever Crewing send me.
Posts: 875
Manchester are just as bad for staff search. It’s got the reputation as the worst place for being screened as operating crew at my airline. Thankfully I’m not based there as doing that multiple times in a month would drive me crazy. The bark and shout and have their own rules which no other airports in the UK seem to have. So when you fall foul of one of these unique manchester rules they go crazy.
Having been based at MAN for the last 14 years you describe something that I have never witnessed. Yes, they sometimes have their own interpretation that causes a fuss, but it’s usually short lived and gets ironed out fairly quickly. I have never ever witnessed any of them going “crazy”, nor have I ever witnessed them “barking and shouting”. I find security at MAN very straight forward, I remove my iPad and my liquids from my bag, remove my coat/blazer and my phone and put them through the scanner, I walk through the scanner and collect my belongings on the other side, simple. I have found other airports far more restrictive making me remove my belt and my shoes, neither of which I do at MAN. They aren’t perfect but they do not deserve the picture you paint.
Johnny F@rt Pants is offline  
Old 29th Dec 2018, 14:48
  #2635 (permalink)  
 
Join Date: Jan 2000
Location: UK
Posts: 1,158
Sorry to say that I do regard all three of the MAG airports as the worst in the country from a passenger's perspective of security, and that's from a very broad experience base of frequent travel. I haven't had the same as Skip 1F but have had several other experiences where asinine rules are enforced - usually by shouting at groups of people in queues - that only appear at MAN, EMA or STN. I'm afraid that I've come to associate MAG airports with long security queues, shouty staff, silly local rules, slow processing due to a crazy insistence on almost each item having its own tray for search, far higher probability of trays being rejected for search, and a superior belief that they are somehow doing things better than other airports by enforcing all of these. And anyone with the temerity to challenge or question any of this is told "it's for your own safety". I actively try to avoid all three where I have an alternative.
Flightrider is offline  
Old 29th Dec 2018, 16:14
  #2636 (permalink)  
 
Join Date: Dec 2000
Location: Manchester, England
Age: 53
Posts: 811
Perhaps someone could be a bit more specific about these Manchester only security rules? I’m intrigued as to what causes the issues.
Curious Pax is offline  
Old 29th Dec 2018, 16:41
  #2637 (permalink)  
 
Join Date: Jun 2016
Location: 2DME
Posts: 100
Originally Posted by Curious Pax View Post
Perhaps someone could be a bit more specific about these Manchester only security rules? I’m intrigued as to what causes the issues.
For one, the insistence that you can’t put more than one item in a tray, e.g. coat, camera, hand luggage all have to go in a tray of their own....
AndrewH52 is online now  
Old 29th Dec 2018, 16:47
  #2638 (permalink)  
 
Join Date: Feb 2002
Location: UK
Age: 54
Posts: 2,639
Originally Posted by Curious Pax View Post
Perhaps someone could be a bit more specific about these Manchester only security rules? I’m intrigued as to what causes the issues.
During 'the winter months' shoes are to be removed if the walk through device goes off with a random alert. The reason? Because the de-icing grit that is spread outside the door will set off the 'sniffer' explosive detector that is used to swab your hands and shoes normally.

When a bus full of air crew is being 'processed' through security, woe betide anyone who isn't air crew if they try and mingle amongst them and slip through while they check their hold bags through the x-ray machine. An A380 has a large compliment of crew, waiting 20 minutes or more while they clear security is not unheard of.

An allen (hex) key is considered an offensive weapon and may not be taken airside unless you possess the necessary ToT pass.

i could go on...
TURIN is offline  
Old 29th Dec 2018, 19:31
  #2639 (permalink)  
 
Join Date: Sep 1999
Location: Manchester
Posts: 1,178
Well, according to the MAG customer service response, a pax cannot change security lanes once a lane has been allocated- DfT rules. Is that true?
Also once again blame for delays are put purely on the pax not abiding by the rules. So only a Manchester originating passengers cause delays?
Also does not explain:-

[QUOTE][My bag was sidelined too, the same bag with the same contents packed the same way has already been through Manchester, Frankfurt, Salzburg & Vienna the last 5 days without being pulled. Nothing was “found” . From what I observed this was the case with most of the bags being pulled.
Hence the delays were NOT caused by pax but the screening process in place at Manchester./QUOTE]
Mr A Tis is offline  
Old 29th Dec 2018, 19:36
  #2640 (permalink)  
 
Join Date: Oct 2016
Location: Ontario
Posts: 3
After reading the reports about damaged luggage and how the cave men like ground staff throw around luggage, I refuse to ever fly in and from MAN.
A320ECAM is offline  

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