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Southend-2

Old 27th Jun 2019, 18:23
  #3261 (permalink)  
 
Join Date: May 2019
Location: Belgium
Posts: 15
Originally Posted by AirportPlanner1 View Post


What is the travel time from Brentwood, Chelmsford, Southend or Upminster to Carlisle or wider Lake District area by road or rail? At 4x weekly off peak it is surely these passengers the service is hoping to attract.

Even if they ran a twice daily business schedule, the overall travel time looks quite competitive depending where in London youíre actually heading and where in Cumbria you started. 2 hour check-in is quite generous especially at the Carlisle end where 45 mins should be more than enough.
That last bit amazes me actually.
So I work at a quite (and quiet) regional airport in Belgium (ANR) and our flights' checkin closes 15 minutes before departure (30 minutes for Flybe, though). Now I won't say that I'm super happy with that as an airport employee, but I do see how it is a level of service that you can provide to your customers, as an airline. And seeing how little this policy causes any trouble at our (small) airport, I can't figure out why there are so little small airports giving this level of service to both of their customers - the passengers AND the airlines.

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Old 28th Jun 2019, 07:32
  #3262 (permalink)  
 
Join Date: Feb 2008
Location: UK
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What on earth has the BY 757 crash at GRO got to do with SEN?

The 757 was attempting to land at night in one of the regions worst TS that summer, a wind change caused a miss APP so they then used the other end, where a simultaneous power failure took out the runway lights just before TD.
The approach and final became unstable and the 757 landed hard, bounced causing structural damage which caused multiple failures - one of which was an uncommanded increase in thrust.
The 757 then completely out of control left the runway.....


Please explain why SEN's runway has any credence to this accident ..........?
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Old 28th Jun 2019, 07:35
  #3263 (permalink)  
 
Join Date: Feb 2008
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Originally Posted by rocker6346 View Post
That last bit amazes me actually.
So I work at a quite (and quiet) regional airport in Belgium (ANR) and our flights' checkin closes 15 minutes before departure (30 minutes for Flybe, though). Now I won't say that I'm super happy with that as an airport employee, but I do see how it is a level of service that you can provide to your customers, as an airline. And seeing how little this policy causes any trouble at our (small) airport, I can't figure out why there are so little small airports giving this level of service to both of their customers - the passengers AND the airlines.
totally agree there - 30 min cut off or less, should be fine for small local airports if the airport and ground staff have their act together - But ANR doesn't handle 4 or 5 x A320's and 3 x 738's all leaving at the same time which is the case of SEN for instance...SEN is now a victim of its own success

Works OK at SOU/NQY but again no big jets there....
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Old 28th Jun 2019, 07:40
  #3264 (permalink)  
 
Join Date: May 2019
Location: Belgium
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Originally Posted by rog747 View Post
totally agree there - 30 min cut off or less, should be fine for small local airports if the airport and ground staff have their act together - But ANR doesn't handle 4 or 5 x A320's and 3 x 738's all leaving at the same time which is the case of SEN for instance...SEN is now a victim of its own success

Works OK at SOU/NQY but again no big jets there....
Very true. Sorry, I was commenting rather off topic about the Carlisle airport. I've never been there, but it sounds like a 15-minute-before-departure-airport.
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Old 28th Jun 2019, 07:48
  #3265 (permalink)  
 
Join Date: Feb 2008
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Originally Posted by rocker6346 View Post
Very true. Sorry, I was commenting rather off topic about the Carlisle airport. I've never been there, but it sounds like a 15-minute-before-departure-airport.
LOL no worries, and yes Carlisle has about 2 airliner movements a week currently so a -10 check in will be fine lol

Back on topic SEN hopefully will get their act together to enable the enormous increase in traffic to be handled efficiently and fast.
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Old 28th Jun 2019, 08:44
  #3266 (permalink)  
 
Join Date: Aug 2014
Location: East London
Age: 37
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Min check-in of 15-30 mins can be done almost anywhere with limit dependent on terminal size. SEN do not set a limit, the airlines do. Nothing to stop Loganair for example coming along and offering 20 min check-in.

It comes down to the airlines. On the one hand itís clarity and simplicity, you want a clear message rather than array of times for different airports. On the other hand itís a cynical bit of cash generation, close earlier than you need and youíre more likely to get extra cash from pax for rebooking. Ryanair is a clear example of a company with standard times whether itís only flight of the day from Castellon or one of hundreds at Gatwick.
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Old 28th Jun 2019, 08:56
  #3267 (permalink)  
 
Join Date: Jan 2000
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I can't think anyone has check-in closure times which are deliberately onerous as a revenue-generating measure from people who then miss flights as a result. Airline check-in times tend to be a function of wanting customers at the gate by at least STD-20 to commence boarding for doors closed at -5 and an on-time push. It also takes time for bags to be security screened, reconciled and loaded and then to get the loadsheet, weight & balance and consequent aircraft performance wrapped up before push. Check-in closures have everything to do with OTP and very little to do with revenue.
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Old 28th Jun 2019, 08:59
  #3268 (permalink)  
 
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At BMA LHR we had -10 at the gate for HBO pax for domestic flights (-20 at check-in if you had bags to check) - We handled ourselves and were switched on.
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Old 28th Jun 2019, 09:32
  #3269 (permalink)  
 
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Originally Posted by AirportPlanner1 View Post
Min check-in of 15-30 mins can be done almost anywhere with limit dependent on terminal size. SEN do not set a limit, the airlines do. Nothing to stop Loganair for example coming along and offering 20 min check-in.

I don't follow your logic there I'm afraid. How could Loganair responsibly tell pax they can check-in up to 20 minutes before flight departure when at the top of SEN's website home page is a notice declaring "Please ensure that you arrive at least 2 hours before your scheduled time of departure." SEN most definitely 'set a limit' for arrival time at the airport and that doesn't mean pax can amble around landside for 100 minutes before checking in. I had hoped that the 2 hour requirement might be temporary while they sorted out their Security screening shortcomings following the arrival of RYR; it seems not. As it is they've shot themselves in the foot through ineptitude and thrown away one of the main passenger benefits they previously boasted about.

At least they don't say, as the STN website does, that you should allow 2 hours to get through Security after having checked in.
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Old 28th Jun 2019, 10:36
  #3270 (permalink)  
 
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Originally Posted by Expressflight View Post
I don't follow your logic there I'm afraid. How could Loganair responsibly tell pax they can check-in up to 20 minutes before flight departure when at the top of SEN's website home page is a notice declaring "Please ensure that you arrive at least 2 hours before your scheduled time of departure." SEN most definitely 'set a limit' for arrival time at the airport and that doesn't mean pax can amble around landside for 100 minutes before checking in. I had hoped that the 2 hour requirement might be temporary while they sorted out their Security screening shortcomings following the arrival of RYR; it seems not. As it is they've shot themselves in the foot through ineptitude and thrown away one of the main passenger benefits they previously boasted about.

At least they don't say, as the STN website does, that you should allow 2 hours to get through Security after having checked in.
I think with respect you are taking guidance as a requirement. I think all airlines/airports everywhere advise you to arrive 2 hours before, but clearly if you are at Antwerp or Poitiers or Kerry or any number of airports across Europe that would be barmy unless you enjoy spending lots of time in a small room with just a vending machine for activity. By your logic all airlines at SEN should close their check-ins substantially earlier than the 45 mins (Air Malta), 40 mins (Ryanair) and 30 mins (Flybe) currently in place. Of course I caveat that with responsibility for getting to the gate on time resting with the passenger. The airport definitely donít set a limit, and of course they want you there as early as possible to spend money so would never advocate you push the limits of arrival.

In any case, short check-ins tends to benefit and be used by higher-yielding business travellers and is therefore a selling point.

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Old 28th Jun 2019, 11:33
  #3271 (permalink)  
 
Join Date: Apr 2009
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Does Air Antwerp have a web site yet.
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Old 28th Jun 2019, 11:41
  #3272 (permalink)  
 
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Originally Posted by AirportPlanner1 View Post
By your logic all airlines at SEN should close their check-ins substantially earlier than the 45 mins (Air Malta), 40 mins (Ryanair) and 30 mins (Flybe) currently in place.
It's Loganair that have a check-in desk closure of 30 minutes prior to departure at SEN. Flybe show the check-in and gate closure times for all their airports and these vary considerably and not necessarily in line with size of the airport. SEN is actually 45 minutes for check-in (the highest of any LON airport) and 10 minutes for the gate closure. How does my 'logic' suggest that they should close earlier than that? Most airlines tend to simply tell you to ensure you arrive in plenty of time, bearing in mind their desk/gate closure times, whereas the airports are more specific about the total time you should allow. In my book if an airport website, on its home page, says 'Please ensure that you arrive at least 2 hours before your scheduled time of departure" that is rather more than just offering guidance.

Your point in respect of all airports wanting you to spend time within the airport is, of course, correct but seeing as the spend at SEN will be almost all airside surely Stobart would be incentivised to process pax through Security as speedily as possible.
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Old 28th Jun 2019, 12:15
  #3273 (permalink)  
 
Join Date: Jul 2002
Location: In the sticks
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Min check-in of 15-30 mins can be done almost anywhere with limit dependent on terminal size. SEN do not set a limit, the airlines do. Nothing to stop Loganair for example coming along and offering 20 min check-in.
The airport recommends passengers arrive 2 hours before departure and Stobart runs the check-in desks and the baggage handling so the airlines have no say

.
When to arrive at the airport? Our advice is to arrive at least two hours before your scheduled time of departure


Maybe longer today as the airport has a problem.
We are experiencing some technical issues at check-in. If you have bags to check please arrive early to avoid delays.
So if someone missed their flight by arriving 30 minutes before departure who do you think the airline and airport would blame?

Last edited by LTNman; 28th Jun 2019 at 12:25.
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Old 28th Jun 2019, 12:49
  #3274 (permalink)  
 
Join Date: Aug 2009
Location: London
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Originally Posted by LTNman View Post
The airport recommends passengers arrive 2 hours before departure and Stobart runs the check-in desks and the baggage handling so the airlines have no say

.

Maybe longer today as the airport has a problem.


So if someone missed their flight by arriving 30 minutes before departure who do you think the airline and airport would blame?
There is a difference between recommends and requires. Most airports recommend 2 hours beforehand but nobody is going to stop you checking in 1 hour beforehand if the airline allows it. I fly SAS every week and arrive under 2 hours beforehand.

Some airports or airlines like BA at LHR don't allow you to pass through security if there is less than 45 minutes until your flight. BA at LCY says check in closes 20 minutes before departure where as LOT says 45 minutes and Swiss closes 30 minutes beforehand for Economy and 20 for Business.
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Old 1st Jul 2019, 09:29
  #3275 (permalink)  
 
Join Date: Apr 2016
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Originally Posted by asdf1234 View Post
Looks like temperatures at SEN will hit 30c next Tuesday and Wednesday. Heard on the grapevine that Easyjet will be telling the last 15 pax to arrive at the check in desk that they won't be flying on those days due to operational restrictions. Not sure which flights are affected by this but assume it will be the A320 flights. Can anyone confirm the schedule
for the A320s next Tuesday and Wednesday?
​​​​​​On Saturday it was as hot as it ever gets. Does anyone know if any pax were given the bad news? Or did any aircraft have to make a fuel stop?
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Old 1st Jul 2019, 11:58
  #3276 (permalink)  
 
Join Date: Nov 2007
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Do return fares fo liverpool street from southend airport get any cheaper? Seems to be a standard £53.40 return for 2x adults whether you like it or not. Not great when compared with stansted which can be as cheap as £36x2 adults when booked far enough in advance.
Weighing up using loganair again to southend vs easyjet or ba and atm its not adding up with such an expensive train fare.
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Old 1st Jul 2019, 12:15
  #3277 (permalink)  
 
Join Date: Jul 2007
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On Saturday it was as hot as it ever gets. Does anyone know if any pax were given the bad news? Or did any aircraft have to make a fuel stop?
No tech stops as far as I can see and the two departures to Southern Europe that departed after 1pm where almost full......
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Old 1st Jul 2019, 12:21
  #3278 (permalink)  
 
Join Date: Apr 2016
Location: Essex
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The cost of getting to the airport seems to be an issue. It has been mentioned before that it is cheaper to travel further to Southend Victoria than to get off two stops before. Just looked at travelling this afternoon from Liverpool Street and returning Thursday afternoon (both off-peak), cost is £18.60. To the airport on the same trains - £33.40. Absolute rip-off.
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Old 1st Jul 2019, 12:48
  #3279 (permalink)  
 
Join Date: Jul 2006
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Originally Posted by 4567 View Post
Do return fares fo liverpool street from southend airport get any cheaper? Seems to be a standard £53.40 return for 2x adults whether you like it or not. Not great when compared with stansted which can be as cheap as £36x2 adults when booked far enough in advance.
Weighing up using loganair again to southend vs easyjet or ba and atm its not adding up with such an expensive train fare.
Railcards make it considerably cheaper and reduce the return journey to around £22.00 per person. GA used to offer advance tickets on that line, with fares as low as £5.00 single I seem to recall, but they don't seem to be available at all now.
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Old 1st Jul 2019, 13:51
  #3280 (permalink)  
 
Join Date: Sep 2005
Location: earth
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Have a look at

Look up fares for any train journey in Britain - Liverpool St to the airport

If you want an advance ticket go to Southend Victoria first, then the airport

Look up fares for any train journey in Britain - Liverpool St to Southend Victoria

Look up fares for any train journey in Britain - Southend Victoria to Airport
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