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Ryanair - 9

Old 31st May 2017, 16:39
  #3781 (permalink)  
 
Join Date: Aug 2007
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Rat, you don't go into your favourite cheap and cheerful chipper expecting a table for two do you?
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Old 31st May 2017, 19:04
  #3782 (permalink)  
 
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Originally Posted by Trav a la View Post
Ever get the impression that Ryanair feel they are above the law?

Ryanair rejects UK court jurisdiction on passenger compensation
They won the case....

Ryanair, Europe’s No.1 airline, today (31 May) welcomed the Liverpool County Court ruling upholding Ryanair’s policy requiring EU261 cases involving “claims chasers” to be heard in the Irish Courts and dismissing an application by claims chasing firm Hughes Walker to have their cases heard in England in an effort to needlessly force more customers through the courts.
Welcome to Ryanair!
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Old 31st May 2017, 20:49
  #3783 (permalink)  
 
Join Date: Jun 2016
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Originally Posted by EI-EIDW View Post
They won the case....



Welcome to Ryanair!
The judge also said he also acknowledged that he found it very difficult to resolve the legal issues and he gave the Claimant immediate permission to make a "leapfrog" appeal to the Court of Appeal.

Decisions at the COA level become binding upon the lower courts so it may just be temporary.
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Old 31st May 2017, 22:25
  #3784 (permalink)  
 
Join Date: Nov 2006
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Ryanair adding Air Europa transatlantic services to the booking engine, and discussion in the newspaper today that Alitalia may also feature....

...a stroke of genuis, Ryanair gains a reputation as a go to site for transatlantic trips, then it awaits the next big downturn and taps into a pipeline of discounted long haul aircraft, then has a competitive edge to launch its own services and has instant traction, successful routes chosen based on data from previous sales...
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Old 31st May 2017, 22:36
  #3785 (permalink)  
 
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Sober Park: If I turned up for an early meal at my local chippy, when there are plenty of empty seats, I would expect to be seated with my partner, not sent to opposite corners of the room and told that if I had wanted to sit next to her I should have booked ahead and paid a premium.
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Old 31st May 2017, 22:54
  #3786 (permalink)  
 
Join Date: Jul 2013
Location: Belfast
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If I book multiple seats on a train, the theatre, the cinema, a concert etc etc...they're all grouped together. This whole " you need to pay" is a load of ballz
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Old 31st May 2017, 22:59
  #3787 (permalink)  
 
Join Date: Dec 2009
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What I've never understood is that this is against CAA rules. A child under 12 should be seated no more than separated by an aisle or one row!! Can you imagine a child got injured for any reason the claim against FR!! A
Does this CAA rule actually apply to Ryanair, which operates under IAA rules. While Ryanair seats children with their parents whenever possible, I am not sure it is because of CAA rules.

At booking time 1 day before an almost full flight you should be still able to get 2 seats together.................... if travelling with a child under 12.

Everybody will not have checked in.
Try a dummy booking for any flight tomorrow. Even with 15 empty seats, these are often scattered all over the aircraft as single seats. That is the new algorithm.
On this flight, there are 12 empty seats all over the place (sorry, I cannot get them all on one screen):


You cannot book A child under 12 on a flight without booking a seat with adult beside them...........
Yes, just try. You can book a flight with a child under 12 and be forced to book a seat very far apart. It is then left to the cabin crew to sort it out, but you are not getting the seat you are paying to get assigned.

What confuses me even more is the fact I knew someone flying BA Club World, their travelling companion was allocated a seat completely different to where he was sitting.
You can still select any available seat when online checkin open.

Same applies for Emirates as well and a number of other flag carriers.
Emirates allows you to select a seat at checkin and does not purposely seat you far away from travelling companions.

Not to forget EasyJet, Jet2 also follow the same practice as Ryanair.
EasyJet and Jet2 seats people together when reasonable and possible (just like the old Ryanair algorithm).

The real innovation with the new Ryanair system is that it will purposely seat you far apart even when fully normal seats are available. If you are assigned 11B, it may seat your travelling companion in 26B even if 11A, 11C, 11D, 11E and 11F are all available.
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Old 31st May 2017, 23:46
  #3788 (permalink)  
 
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In the event of an emergency, the person (stranger) seated beside the child will have to take responsibility for the child's safety.

In addition there are Child protection issues - laws don't allow an unvetted stranger access to children in this way. Then you'd have to ask what type of parent would prefer not to pay a small charge to have their children seated next to them under their watchful eye.
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Old 1st Jun 2017, 09:29
  #3789 (permalink)  
 
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Originally Posted by Sober Lark View Post
In the event of an emergency, the person (stranger) seated beside the child will have to take responsibility for the child's safety.

In addition there are Child protection issues - laws don't allow an unvetted stranger access to children in this way. Then you'd have to ask what type of parent would prefer not to pay a small charge to have their children seated next to them under their watchful eye.
Sorry WHAT, you have to pay a premium so that your child isn't seated next to a convicted sex offender!! Just so Ryanair can make a bit more money!! Why should families be split it's better for all of your passengers they're seated together! Why, as can happen "hit a bit of turbulence" should you as a stranger look after a child that is deeply upset because their parent is 10 rows away! Also seriously I don't want a 4 year old sat next to me that's not my own, imagine they got travel sick 😷 . Also human beings are indeed selfish (look at the studies) if it was your life or the child's not everyone will save the child! Also can't be fun all the seat changes now where is my cabin bag now, is it at my old seat or at my new one.

FR should be complying with CAA rules if operating in the U.K. That's the reason we don't have PIA flights that have bits falling off due to there poor maintenance operating to the UK they have to use the newer maintained aircraft with the Boeing maintenance contracts.

I can't believe anyone is defending FR on this subject. Though BA have started flying with no one seated in the Exit row as that's a premium seat. In my day as a dispatcher these seats needed to be filled to make sure the doors are opened quickly this included crew moving people on board if check-in failed to place someone there. Seemly making money now out weighs peoples lives. As I've said if a FR flight has a Manchester event and a child not seated with their family dies or is injured all the profit FR makes out of its £2 charge will be gone in compensation they'll be forced to pay even in an Irish Court. I know some bean counter has already done that bit of maths. Yes if you want to charge for groups to be seated together then 18 & over. Though having had to deal with rowdy or criminal behaviour associated with Stag & Hen parties I can't imagine the pain of having to be seated next to them as they spread their crap all over the plane rather than being seated in one area together.

Last edited by GLAEDI; 1st Jun 2017 at 09:33. Reason: Grammar
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Old 1st Jun 2017, 10:07
  #3790 (permalink)  
 
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I flew J Class on SQ SIN - PER and one of my children was separated and seated next to a stranger. He didn't want to move but when I asked him politely if he would take responsibility for my child's safety in the event of an emergency he saw the light and changed seats much to my appreciation.
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Old 1st Jun 2017, 10:54
  #3791 (permalink)  
MDS
 
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Originally Posted by Sober Lark View Post
The airline provides you with a seat to your destination. If you want to sit together you pay its simple. I want to sit with my partner on an Emirates flight to South Africa and they charge me.


What makes the British complain so much about everything? Radio 4s listeners branded them 'biased and unconventional'. Ryanair bad, Easyjet good, the whinging makes me sick.


If you want something to complain about, see what Brexit has in store for you with your future seating plans.
Not sure what nationality has to do with this. I'm not even British.

Other airlines will always seat passengers together (albeit the location is not their choice) pending availability. Ryanair opt to purposely split passengers on a single reservation across the aircraft.

ie: 13A/13B and 21E/21F are the last seats available. If two passengers on the same reservation book together, logic (and FR's old system) dictates one booking gets row 13, and the other 21. However under the new system it would sit one of each in row 13 and one of each in row 21, splitting apart the booking across the aircraft.

So instead, now PAX will play musical chairs before the flight and during; thereby making the bar service absolute hell from a crew perspective. PAX changing seats, blocking aisles, luggage split across the aircraft after landing thereby delaying disembarking, etc.

I fly Ryanair dozens of times a year and it's my go-to airline over the likes of easyJet, however first-time users of Ryanair aren't likely to be converted if this is their first experience.
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Old 1st Jun 2017, 11:14
  #3792 (permalink)  
 
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Maybe I should have been clearer. The crew will make sure the kid is with an adult that they're travelling with. I.e. Not just a random stranger.
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Old 1st Jun 2017, 11:27
  #3793 (permalink)  
 
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If you look at the Ryanair website under the Family Extra page, it says this:

"Free seats for kids
Get free reserved seats for up to 4 kids aged between 2 and 12 with every adult seat booked. As part of our Always Getting Better programme it's now mandatory for adults to have a reserved seat when travelling with kids, this means you don't need to worry about being separated on board."

That's as clear as it could be.
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Old 1st Jun 2017, 12:36
  #3794 (permalink)  
 
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Originally Posted by Millionmileshigh View Post
Maybe I should have been clearer. The crew will make sure the kid is with an adult that they're travelling with. I.e. Not just a random stranger.
Understood

MDS
Not sure what nationality has to do with this. I'm not even British
It is a BBC Radio 4 that most days bashes either Ryanair or M&S. But you are correct I shouldn't stereotype and I apologise.
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Old 1st Jun 2017, 19:59
  #3795 (permalink)  
 
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Originally Posted by Trav a la View Post
The judge also said he also acknowledged that he found it very difficult to resolve the legal issues and he gave the Claimant immediate permission to make a "leapfrog" appeal to the Court of Appeal.

Decisions at the COA level become binding upon the lower courts so it may just be temporary.
Court of Appeal is not final as further appeals to Supreme Court and ECJ are also possible.

Once UK does Brexit will they still keep EU261 ?
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Old 1st Jun 2017, 20:30
  #3796 (permalink)  
 
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As part of our Always Getting Better programme it's now mandatory for adults to have a reserved seat when travelling with kids, this means you don't need to worry about being separated on board."

Works in the flight deck as well. (Tongue in cheek and can be moved to Friday Jokes. It's time for some light heartedness)
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Old 1st Jun 2017, 21:07
  #3797 (permalink)  
 
Join Date: Jun 2016
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Originally Posted by racedo View Post
Court of Appeal is not final as further appeals to Supreme Court and ECJ are also possible.

Agreed.

Once UK does Brexit will they still keep EU261 ?
I believe all EU regs will be adopted until they are looked at some time in the future. The more controversial regs will be looked at first, as I understand it.
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Old 2nd Jun 2017, 01:32
  #3798 (permalink)  
 
Join Date: Jul 2011
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Ryanair, Europe’s No.1 airline, today (1 June) announced that customers who purchase an allocated seat for their flight can now check-in up to 60 days in advance, the latest improvement delivered under Year 4 of its “Always Getting Better” programme. - See more at: Welcome to Ryanair!
I don't see the point myself...
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Old 2nd Jun 2017, 10:35
  #3799 (permalink)  
 
Join Date: Jul 2006
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Customers who don’t wish to purchase an allocated seat can check-in between 4 days and 2 hours before their flight and will be randomly allocated a seat free of charge.
Liar Liar! There is absolutely nothing random about it!
There's a whole logic of seating people in a specific order (and apart from each other if it involves multiple people on the same booking).

Last edited by Charlie Roy; 2nd Jun 2017 at 14:47.
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Old 2nd Jun 2017, 10:53
  #3800 (permalink)  
 
Join Date: Jul 2005
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I presume they trialled this and it was worth it, but I'm surprised it's not all going to make it take much longer to board planes.
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