Monarch - 3
Jettime has been planned for months - to operate all season from BHX!
Missed flight policy
I have a flight booked with one airline and an onward flight with Monarch. I'm aware that self-connecting means the risk falls on my shoulders if anything goes wrong with the connection.
In the event that things do go wrong, do Monarch have a policy whereby if you miss a flight by less than (e.g.) 2 hours, Monarch will put you onto the next flight for a nominal fee ? Alternatively, is it a case of "tough, you were late, if you want to fly then buy a new ticket" ? Or do handling agent staff use their own discretion ? I've tried phoning, but am just getting people reading a generic script.
In the event that things do go wrong, do Monarch have a policy whereby if you miss a flight by less than (e.g.) 2 hours, Monarch will put you onto the next flight for a nominal fee ? Alternatively, is it a case of "tough, you were late, if you want to fly then buy a new ticket" ? Or do handling agent staff use their own discretion ? I've tried phoning, but am just getting people reading a generic script.
janeyTA - I know it would be my fault - am not disputing that.
Easyjet and Ryanair seem to have a policy whereby if you turn up at the check-in desk no more than an hour or so after departure, you can be transferred to the next flight on payment of a nominal fee instead of having to buy a new full-fare ticket.
The question is whether Monarch have a policy similiar to Easyet/Ryanair.
Easyjet and Ryanair seem to have a policy whereby if you turn up at the check-in desk no more than an hour or so after departure, you can be transferred to the next flight on payment of a nominal fee instead of having to buy a new full-fare ticket.
The question is whether Monarch have a policy similiar to Easyet/Ryanair.
Join Date: Apr 2011
Location: Lancashire
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If you've booked a business plus fare with Ryanair you can change it up to an hour after the flight departed for no change fee, but any price change is payable. You can't do that if you've booked a standard fare.
With Easyjet, if you buy Missed Flight Cover and arrive up to 4 hours after the flight departs they'll put you on the next flight with seats, but not if you don't take out that option.
Monarch don't have anything similar. Their website makes that clear.
"It is passengers’ responsibility to arrive at the airport with plenty of time to allow the necessary check in and security procedures.
Failure to check in on time may result in you missing your flight, in which case Monarch cannot accept responsibility for making alternative travel arrangements. Your time will become invalid and no date/name changes will be allowed.
If you have missed the flight and are still at the airport, please visit the Monarch’s ticket desk, who will check the next flight available and its cost.
Alternatively, you can visit Monarch.co.uk and purchase a new flight.
If you booked your flight via a travel agent or tour operator, please contact them directly."
With Easyjet, if you buy Missed Flight Cover and arrive up to 4 hours after the flight departs they'll put you on the next flight with seats, but not if you don't take out that option.
Monarch don't have anything similar. Their website makes that clear.
"It is passengers’ responsibility to arrive at the airport with plenty of time to allow the necessary check in and security procedures.
Failure to check in on time may result in you missing your flight, in which case Monarch cannot accept responsibility for making alternative travel arrangements. Your time will become invalid and no date/name changes will be allowed.
If you have missed the flight and are still at the airport, please visit the Monarch’s ticket desk, who will check the next flight available and its cost.
Alternatively, you can visit Monarch.co.uk and purchase a new flight.
If you booked your flight via a travel agent or tour operator, please contact them directly."
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Miss a Monarch flight ... these guys did > Stourbridge mates wake up in Marbella after boozy night out in town (From Stourbridge News)
Join Date: Feb 2010
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"Missed flight policy
I have a flight booked with one airline and an onward flight with Monarch. I'm aware that self-connecting means the risk falls on my shoulders if anything goes wrong with the connection.
In the event that things do go wrong, do Monarch have a policy whereby if you miss a flight by less than (e.g.) 2 hours, Monarch will put you onto the next flight for a nominal fee ? Alternatively, is it a case of "tough, you were late, if you want to fly then buy a new ticket" ? Or do handling agent staff use their own discretion ? I've tried phoning, but am just getting people reading a generic script."
I think you will find that is one of the reasons why travel insurance is a good idea. Point to Point is quite straightforward and easy to understand isn't it?
I have a flight booked with one airline and an onward flight with Monarch. I'm aware that self-connecting means the risk falls on my shoulders if anything goes wrong with the connection.
In the event that things do go wrong, do Monarch have a policy whereby if you miss a flight by less than (e.g.) 2 hours, Monarch will put you onto the next flight for a nominal fee ? Alternatively, is it a case of "tough, you were late, if you want to fly then buy a new ticket" ? Or do handling agent staff use their own discretion ? I've tried phoning, but am just getting people reading a generic script."
I think you will find that is one of the reasons why travel insurance is a good idea. Point to Point is quite straightforward and easy to understand isn't it?
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Ryanair charge a "missed departure fee" of £110 if flight change is done within 1 hour of departure. In some cases it is actually cheaper than £110 to book a new flight!
https://www.ryanair.com/en/fees
https://www.ryanair.com/en/fees
Join Date: Nov 2013
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Monarch fleet bases
A321 fleet
G-MARA LGW
G-OJEG LTN
G-OZBE LTN was at BHX
G-OZBF BHX was at LTN
G-OZBG MAN was at LGW
G-OZBH BHX Maintance at mo ??
G-OZBI In for Maintance where ???
G-OZBL BHX
G-OZBM LGW
G-OZBN BHX
G-OZBO BHX
G-OZBR MAN
G-OZBS EMA since 2/5 not flown since
G-OZBT MAN
G-OZBU Maintance
G-OZBZ MAN
G-ZBAD MAN
G-ZBAE LTN
G-ZBAF BHX
G-ZBAG LGW
G-ZBAI LGW
G-ZBAJ BHX
G-ZBAK LGW
G-ZBAL LGW
G-ZBAM LGW
G-ZBAO MAN
A320s
G-MRJK LTN
G-OZBW Maintance due out 8/5 been at St Athan since 19/4 due at MAN
G-OZBX MAN
G-OZBY LTN
G-ZBAH BHX
G-ZBAP LBA
G-ZBAR LBA
G-ZBAS LGW
Hope that is some help
LBA is mostly A320s, think due to the runway length and some restrictions
G-MARA LGW
G-OJEG LTN
G-OZBE LTN was at BHX
G-OZBF BHX was at LTN
G-OZBG MAN was at LGW
G-OZBH BHX Maintance at mo ??
G-OZBI In for Maintance where ???
G-OZBL BHX
G-OZBM LGW
G-OZBN BHX
G-OZBO BHX
G-OZBR MAN
G-OZBS EMA since 2/5 not flown since
G-OZBT MAN
G-OZBU Maintance
G-OZBZ MAN
G-ZBAD MAN
G-ZBAE LTN
G-ZBAF BHX
G-ZBAG LGW
G-ZBAI LGW
G-ZBAJ BHX
G-ZBAK LGW
G-ZBAL LGW
G-ZBAM LGW
G-ZBAO MAN
A320s
G-MRJK LTN
G-OZBW Maintance due out 8/5 been at St Athan since 19/4 due at MAN
G-OZBX MAN
G-OZBY LTN
G-ZBAH BHX
G-ZBAP LBA
G-ZBAR LBA
G-ZBAS LGW
Hope that is some help
LBA is mostly A320s, think due to the runway length and some restrictions
Last edited by sparkie320; 8th May 2015 at 18:09. Reason: G-OZBW update
