Missed flight policy
I have a flight booked with one airline and an onward flight with Monarch. I'm aware that self-connecting means the risk falls on my shoulders if anything goes wrong with the connection.
In the event that things do go wrong, do Monarch have a policy whereby if you miss a flight by less than (e.g.) 2 hours, Monarch will put you onto the next flight for a nominal fee ? Alternatively, is it a case of "tough, you were late, if you want to fly then buy a new ticket" ? Or do handling agent staff use their own discretion ? I've tried phoning, but am just getting people reading a generic script.