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MANCHESTER - 7

Old 23rd Jul 2010, 19:24
  #3781 (permalink)  
 
Join Date: Dec 2006
Location: UK
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I didn't think EY used B-Pier at MAN?

In fact, I thought that 777s had to use C-Pier.
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Old 24th Jul 2010, 06:32
  #3782 (permalink)  
 
Join Date: Jan 2004
Location: Manchester
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Gavin C:

I agree, T1 outbound is pretty good, arriving is awful. This is one of the reasons scheduled carriers still at T2 are refusing to move over to T1.

Personally, if I can do so, I avoid any airline out of T1.
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Old 24th Jul 2010, 10:28
  #3783 (permalink)  
 
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Returned onto gate 6, pier B this week. Decorators were in painting the pier internally,
and the floor looked as if it was being given a make over. Followed the crowd from the
Emirates flight,took about 1min to clear passport control, with all desks manned.
Nothing wrong with the stairs after the flight,after being sat down for several hours a bit of exercise wont do any harm. I am sure that if you need assistants, you only need ask.

As for the exit after customs, if was twice as wide people would still cut the corner and bang into others, they seem to forget other people are exiting at the same time.

The actual walk outside arrivals to reach a lift or the escalator for the walkway is about 5 yards without cover. I have not checked, but you could do this by turning right after coming out of arrivals and access the walkway internally some years ago.

My only gripe would be my walk to the car park bus stop was exposed to the elements, however they had erected a bus shelter to wait in. Gee that was lucky.
Jubilee.

PS this is in response to post Gavin C.
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Old 24th Jul 2010, 11:39
  #3784 (permalink)  
 
Join Date: Jul 2005
Location: Manchester
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All this talk about having to use steps and having to walk outside? How the hell do some of you guys survive in the real life? Get real.
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Old 24th Jul 2010, 21:07
  #3785 (permalink)  
 
Join Date: Mar 2003
Location: Manchester UK
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Pier B woes

Manchester airport's Pier B is seriously past its useful life. This pier is good only for one thing, that is, it should be condemned.

It reminds me of a 1960's council accommodation both inside and out. If it had a voice it would asking you to help it get to the Dignitas Clinic in Switzerland.

I arrived from PMI onto this pier last week. If I were the representatives from Emirates I would have serious concerns about the standards of this pier.This pier is wholly unfit for purpose and as for taking Emirates flagship A380 operation from 1st Sept, well it makes T2 look like 5 star luxury.
It is most certainly not up to the high standards required by Emirates for its Y pax let alone J and F.

Let me summarise, I say summarise but really it's a long list.

1) Polystyrene ceiling tiles missing in many sections of the pier, cables visible and hanging down

2) Multiple floor standing a/c units all along the pier with giant plastic breather hoses hanging out of the open windows, if it didn't look so bad you'd laugh, I confess I did!

3) Failed lighting

4) Carpet that is dated and severely stained in many places, needs to be ripped up and replaced

5) The whole pier was generally filthy, the dirty, stained carpet was in dire need of being vaccumed. There was general detrius all over the floor, window ledges and stairwells.

6) Flashing, noisy fruit machines, like the front of a housing estate pub

7)Worn seating along the pier and a high density seating area nearer the terminal.

8) Toilets that are like walking back in time to 1988.

9) No shops, coffee area or bar.

10) Water collection buckets on the floor

11) When arriving you have to climb steps, walk along a bit, before descending steps, before re - ascending steps to get to the lengthy queue at immigration

One can only imagine the horror, a full A380 waiting to board, along with 2 B757's and a couple of B737's. This just will not work. In fact I'm surprised the good old 'elf and safety brigade haven't thrown in their tupence worth on this subject.

Perhaps we should start a petition, the subject :

We the undersigned are regular users of MAN airport. We are sick and tired of having to use Pier B and being treated to a less than 3rd world experience.
We firmly believe that the Pier has come to the end of its useful life. It is an embarrassment to MAN airport and the NW of England. It is no fit place for any traveller in 2010 let alone travellers on the new A380.
(Now the Ronnie Reagan bit)
Mr. Cornish.......tear down this Pier and rid MAN airport once and for all of this monstrosity that is both outdated and a woefully inadequate carbuncle.

Names:

Freeway
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Old 24th Jul 2010, 21:23
  #3786 (permalink)  
 
Join Date: Nov 1999
Location: Manchester
Posts: 939
So this apparent very poor Pier B somehow always escapes the judges when prizes are awarded for best airport. What do they do with - employ Star Trek transporters so it materialses at competing airports?! We have an apparent mind set of certain peope to just denigrate for the sake of it...even to the extent of ignoring a post reporting on pier B this week. If you don't like it, please use other airports.
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Old 24th Jul 2010, 22:10
  #3787 (permalink)  
 
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Having flown back into Leeds, Liverpool and East Mindlands in the last few months as well as Manchester they are no better in their arrangements for arrivals. Pier B has had its day but its no worse than a lot of other arrivals areas.
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Old 24th Jul 2010, 22:30
  #3788 (permalink)  
 
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Freeway

From your detailed comments, you obviously went round looking for fault. It's a functional airport terminal not a 5* hotel.
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Old 24th Jul 2010, 23:17
  #3789 (permalink)  
 
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Freeway

I tend to agree with TSR 2 that you may have been over-critical, but have you sent your complaints to the airport? Things like a carpet clean are easily remedied.

As for the air-conditioning units, I get the feeling you may have complained it was too hot if they weren't there. Very un-British weather last week.
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Old 25th Jul 2010, 08:30
  #3790 (permalink)  
 
Join Date: May 2001
Location: Manchester , UK
Posts: 88
There is work on currently being done on the air conditioning on B-Pier which is the reason for the portable units, but it really does need pulling down. I was stuck on the pier with a TCX B767 on stand 6 and couldn't get past due to the amount of passengers.


I hope when the A380 is on stand 12 that they only park small aircraft on the remaining stands!
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Old 25th Jul 2010, 09:23
  #3791 (permalink)  
 
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Location: Manchester
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I think many of us would agree that pier B isn't perfect and it would be great to have it replace but there's no need for exagerration. Plus why do people cite EK and EY? Have you seen some of the dives they fly into?
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Old 25th Jul 2010, 09:45
  #3792 (permalink)  
 
Join Date: Sep 2007
Location: England
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To the critics of pier B, on my earlier post I stated that it was in the process of being decorated, and the floor was being refurbished. Just wait for the end results.
The steps are their because in this country arriving and departing passengers are not
allowed to mix. Having used Manchester 6 or 7 times this year mainly on pier B, you can see the progress made,it may appear to be slow but it is improving.

Just be thankful you are not arriving in Liverpool, where the walk from the aircraft to passport control can be lengthy, and all outside with little shelter. Just great when its cold and wet.
Jubilee
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Old 25th Jul 2010, 11:05
  #3793 (permalink)  
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Keep to the topic and cut out the snide.

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Old 25th Jul 2010, 20:08
  #3794 (permalink)  
 
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I had a similar experience when arriving at T1 in May, but like pwalhx says, itís the same everywhere. I'm airline ground staff at Leeds Bradford and it is extremely frustrating when dealing with inbound flights as passengers just want to leave as soon as possible, but there is always a queue. I was surprised and slightly pleased when I saw the queue at Manchester in May as I thought it was just poor organisation at Leeds.

We have had several feedback sessions at Leeds from some of the ground staff to out managers/airport company managers and as the situation at Manchester has proved, when dealing with the UK Border Agency, there is naff all anyone can do about it. It reflects very badly on the airport operator but at the end of the day if it was up to any airport the queue would be non-existent. The UKBA seem to do what they want, when they want. On a personal level at Leeds (and Iím sure at Manchester) they seem to have all the desks manned at the times when only one or two flights are being processed at the same time, but when it comes to peak passenger flow the border staff seem to go somewhere (!!) I do however think that the general arrival procedure at Manchester is fairly good, I have never not had a queue but because of the expanse of the terminal the queue is constantly moving.
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Old 25th Jul 2010, 21:39
  #3795 (permalink)  
 
Join Date: Sep 1999
Location: Manchester
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Flown into MAN T1 twice in the last 10 days. First time, 30 min Q for the Border agency, today only 5 minutes.
Having said that, I've also had two bad experiences at the super efficient Munich airport this week, which were completely inadequately staffed at passport control. The only difference being, there is zero queue management at Munich. I'd go for the Manchester queue any day.
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Old 26th Jul 2010, 00:05
  #3796 (permalink)  
 
Join Date: Sep 2002
Location: Manchester
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Mr A Tis -

Interesting observation you make there. I have also passed through MUC on four recent occasions (2 x Arr, 2 x Dep). On one of the arrivals there was a time-consuming bus transfer involved, and on the most recent departure we were kept in a dismal holding area for ages because there was nobody to staff passport control for the early flights (SIA328 in this case). The wunderbar airside facilities are only wunderbar if you can reach them! But they are very wunderbar then! However, kudos to the four bored German passengers who found some stray wheelchairs and proceeded to race each other around the floorspace for 15 minutes of (completely unchallenged) gleeful squealing!

At the ultra-modern state-of-the-art airports at Abu Dhabi and Shanghai Pudong I have recently experienced immigration delays of 60+ and 90+ minutes respectively. And on two recent transfers through Dubai I experienced the longest airside bus transfer ever. (Actually I rather enjoyed the impromptu comprehensive ramp tour, but that's just me!).

I do not mention these occurrences to complain (well OK - except for the MUC holding area - really dire!). I do so to illustrate the point that even in the world's most modern no-expense-spared terminals these same problems still occur as a matter of course. Manchester is worse than some but better than many (and it is comparatively rare to be bussed from an international flight at MAN). Manchester has also had to contend with stringent new security directives imposed on a knee-jerk basis by the state over recent years. Considering that the buildings were never designed with these requirements in mind, MAG have actually done pretty well in adapting the place to cope as smoothly as it does.

Queueing, and security/immigration delays happen at every major airport. MAN is not exceptional in this regard; even the new showpiece terminals around the world face the same dilemmas daily. I guess we'd better stop moaning, show some of that famous British stiff-upper-lip and just get on with it!

By the way, good to see you're still traveling extensively, Mr. A Tis! Do stop by to compare notes sometime. You know I do a mean glass of Vimto!

All the best.

SHED.
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Old 26th Jul 2010, 06:37
  #3797 (permalink)  

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MAG don't help the situation with Border Control in T3 either. With all the refurbs and rehashing, you would think they could have found room for an Iris machine to be fitted. That would ease queues there somewhat. Border Agency staff say there is no room for one in their present confines.
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Old 26th Jul 2010, 07:45
  #3798 (permalink)  
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Time for a fresh start guys. We do this from time to time and feel free to start another thread and title it MANCHESTER - 8.

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