Jet2 - 3
Join Date: Oct 2003
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Paully
99.9% of all passengers are a delight to carry 99.9% of the time.
My disappointment, dismay, bile & venom are directed at the 0.1% of pax. 0.1% of the time who take it as a personal affront that THEIR flight is delayed, diverted or downright awful. And seek to gripe, whinge, moan, bleat & squeal demanding compensation because a flight crew has dealt with a (non) event safely & professionally albeit as an inconvenience to them as well as the pax. "...who pay our wages..."
THESE people should weigh up the pro's & con's (inc. risks) of air travel & if their journey absolutely, definitely unconditionally cannot entertain any element of risk, delay or hiccup then they should consider alternative methods or modes of transport for their hard earned trip.
In my 25 years flying I've been part of crews that have had to deal with aggro from pax. for the most banal of reasons. From kicking off because we couldn't fly them into Cancun during a devastating Hurricane resulting in a diversion to Orlando-Sanford to a 'Sit-in' when we landed at Gatwick over an hour early due to very strong tailwinds whereby Pax DEMANDING the Cabin Crew got on their mobile phones to re-book their taxis & pay for beverages in the terminal while they waited for their taxis.
I do my job because I love it & the only thing I hate about it & I mean REALLY hate is the fact I can't permit Flight Deck visits. Even if my son, father or grandparents are aboard they can't come in to see where I work & that is unfortunately extended to the fare paying pax. In the old days (pre 9/11), it was as much a joy for us (the flight deck) to allow nervous, first-time-flyers or 'interested' kids with 'uninterested' parents, whilst the aircraft was in flight. I REALLY hate the removal of this privilege. I just don't like the very occasional semi-professional whingers that I encounter on those very occasional flights whereby something untoward happens... which is very, VERY occasionally.
I hope this clears things up.
Goodnight.
99.9% of all passengers are a delight to carry 99.9% of the time.
My disappointment, dismay, bile & venom are directed at the 0.1% of pax. 0.1% of the time who take it as a personal affront that THEIR flight is delayed, diverted or downright awful. And seek to gripe, whinge, moan, bleat & squeal demanding compensation because a flight crew has dealt with a (non) event safely & professionally albeit as an inconvenience to them as well as the pax. "...who pay our wages..."
THESE people should weigh up the pro's & con's (inc. risks) of air travel & if their journey absolutely, definitely unconditionally cannot entertain any element of risk, delay or hiccup then they should consider alternative methods or modes of transport for their hard earned trip.
In my 25 years flying I've been part of crews that have had to deal with aggro from pax. for the most banal of reasons. From kicking off because we couldn't fly them into Cancun during a devastating Hurricane resulting in a diversion to Orlando-Sanford to a 'Sit-in' when we landed at Gatwick over an hour early due to very strong tailwinds whereby Pax DEMANDING the Cabin Crew got on their mobile phones to re-book their taxis & pay for beverages in the terminal while they waited for their taxis.
I do my job because I love it & the only thing I hate about it & I mean REALLY hate is the fact I can't permit Flight Deck visits. Even if my son, father or grandparents are aboard they can't come in to see where I work & that is unfortunately extended to the fare paying pax. In the old days (pre 9/11), it was as much a joy for us (the flight deck) to allow nervous, first-time-flyers or 'interested' kids with 'uninterested' parents, whilst the aircraft was in flight. I REALLY hate the removal of this privilege. I just don't like the very occasional semi-professional whingers that I encounter on those very occasional flights whereby something untoward happens... which is very, VERY occasionally.
I hope this clears things up.
Goodnight.
Join Date: May 2009
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I completely agree with DADDY-OH!, whilst I’m not up in the air with Jet2, I am based on the ground at LBA and some of the things that passengers come up with is stupid.
On several occasions passengers have ganged up to start rumours and outright bully staff, you get one 'know it all aviation expert' who gives you their super intelligent opinion who then goes and gets other passengers to join in. Last summer on one if its few visits to LBA, G-LSAD had hydraulic issues at LBA, one man got extremely verbal (and personally I would have offloaded) saying we were lying, the aircraft was not tech and that it had being used for a different flight, how he has contacts in Jet2 ops and they had told him it was still in Palma, when in fact the aircraft (LSAD) was sat right outside. We took him just out of the gate to show him, and he started telling us that he was an engineer for Thomas Cook at Manchester and he had never seen such blatant lies about his flight. Needless to say we got the First officer to come have a word and he went off with his tail between his legs.
Whist I am not saying this happens that often, I can certainly agree with Daddy, that people have to understand that things NEVER ALWAYS run to plan, and in the situation above, educating the so called 'engineer' - who you would think would appreciate the fact that we are not putting him on an aircraft with a tech fault, resolved his gripe.
We on the ground do our best to help and educate passengers wherever possible, and as stated by Daddy-oh, 99.9% are nice people, it just ruins it all when you get one poisonous passenger that makes all our jobs extremely hard, when at the end of the day no matter what role or company it is, we are all here to make passengers journey as safe, efficient and pleasant as possible.
On several occasions passengers have ganged up to start rumours and outright bully staff, you get one 'know it all aviation expert' who gives you their super intelligent opinion who then goes and gets other passengers to join in. Last summer on one if its few visits to LBA, G-LSAD had hydraulic issues at LBA, one man got extremely verbal (and personally I would have offloaded) saying we were lying, the aircraft was not tech and that it had being used for a different flight, how he has contacts in Jet2 ops and they had told him it was still in Palma, when in fact the aircraft (LSAD) was sat right outside. We took him just out of the gate to show him, and he started telling us that he was an engineer for Thomas Cook at Manchester and he had never seen such blatant lies about his flight. Needless to say we got the First officer to come have a word and he went off with his tail between his legs.
Whist I am not saying this happens that often, I can certainly agree with Daddy, that people have to understand that things NEVER ALWAYS run to plan, and in the situation above, educating the so called 'engineer' - who you would think would appreciate the fact that we are not putting him on an aircraft with a tech fault, resolved his gripe.
We on the ground do our best to help and educate passengers wherever possible, and as stated by Daddy-oh, 99.9% are nice people, it just ruins it all when you get one poisonous passenger that makes all our jobs extremely hard, when at the end of the day no matter what role or company it is, we are all here to make passengers journey as safe, efficient and pleasant as possible.
I'm afraid I have to agree too. Passengers love a good old conspiracy theory when in actual fact they don't have a clue. Not their fault at all as they are not "in the know" quite often but it can be annoying.
One of the more common conspiracy's of course is the cancellation of a flight and then offering the next flight. Many usually believe it is to consolidate the two flights thus saving the airline money. However, they never seem to pick up on the fact that the a/c may well have a full load to bring back.
One of the more common conspiracy's of course is the cancellation of a flight and then offering the next flight. Many usually believe it is to consolidate the two flights thus saving the airline money. However, they never seem to pick up on the fact that the a/c may well have a full load to bring back.
Join Date: Sep 2001
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Mmmmm .. I think you are missing the point. It is Daddy Oh's general attitude as a proffesional pilot that is being questioned. Yes, we all know there are plenty of obnoxious and arrogant passengers these days, but you as airline staff should be able to rise above it.
I am not willing to judge his professionalism as a Flight crew member purely from a forum. I don't know the guy and I never work with him so it would be wrong of me to do that. Having controvercial views (which I am sure he doesn't publicly view at work in in front of or directly to pax) does not make you unprofessional.
If his attitude "stinks" at work then absolutely your point is upheld but I don't believe any of us know that do we?
By the way I am not a pilot, i'm cabin crew so my argument is not a stand of solidarity but pure common sense. I am not branding anyone who I haven't seen in action, as it were.
If his attitude "stinks" at work then absolutely your point is upheld but I don't believe any of us know that do we?
By the way I am not a pilot, i'm cabin crew so my argument is not a stand of solidarity but pure common sense. I am not branding anyone who I haven't seen in action, as it were.
Join Date: Oct 2003
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Easy83 & Righthandrule
Thanks for the support. If it's any consolation both of you do thankless miracles, I couldn't do your jobs as I tend not to tolerate fools. At least we have an armoured door to shield us from the occasional moron, however your teams must meet dozens!!
Viva October 31st & Viva the End of Season Bash!!
Thanks once again!
DO!
Thanks for the support. If it's any consolation both of you do thankless miracles, I couldn't do your jobs as I tend not to tolerate fools. At least we have an armoured door to shield us from the occasional moron, however your teams must meet dozens!!
Viva October 31st & Viva the End of Season Bash!!
Thanks once again!
DO!
Join Date: Jun 2003
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Well...
I fully agree with Daddy-Oh on this, and unlike easyflyer, I have flown with him. Armchair enthusiasts p**s me off with their suppositions.
Certain PAX need to understand that air travel is only as safe as it is for many reasons - a key one of which is the decision of the Skipper and flight crew. Throwing your teddy out of the pram because you have paid for a seat to XXX and ended up in YYY doesn't help anyone if there are genuine reasons for the diversion. Or perhaps you'd like to end up dead, but at least be where your ticket said you would be???
Two things that have been briefly mentioned, but not fully explained:
1) I know of no airline that will routinely divert it's aircraft; it screws the program up, incurs costs of moving PAX, it costs a fortune positioning empty aircraft, and leads to crew running out of hours.
2) I know of no FD crew that would choose to divert without a very good reason. Not least of which is because they probably live near the original destination, and their car is parked there! If it is safe and legal to go, we go. If it isn't, we don't.
So please, while the more sensitive of you are upset with Daddy-Oh's way of expressing things, you need to understand that the chap whinging about his divert should see a much bigger picture, rather than his minor inconvenience. (For which he has now been "compensated" (reimbursed?) for.
DW.
Certain PAX need to understand that air travel is only as safe as it is for many reasons - a key one of which is the decision of the Skipper and flight crew. Throwing your teddy out of the pram because you have paid for a seat to XXX and ended up in YYY doesn't help anyone if there are genuine reasons for the diversion. Or perhaps you'd like to end up dead, but at least be where your ticket said you would be???
Two things that have been briefly mentioned, but not fully explained:
1) I know of no airline that will routinely divert it's aircraft; it screws the program up, incurs costs of moving PAX, it costs a fortune positioning empty aircraft, and leads to crew running out of hours.
2) I know of no FD crew that would choose to divert without a very good reason. Not least of which is because they probably live near the original destination, and their car is parked there! If it is safe and legal to go, we go. If it isn't, we don't.
So please, while the more sensitive of you are upset with Daddy-Oh's way of expressing things, you need to understand that the chap whinging about his divert should see a much bigger picture, rather than his minor inconvenience. (For which he has now been "compensated" (reimbursed?) for.
DW.
Join Date: Apr 2004
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Travelling a lot for work as well as leisure I have been subject to several diversions, at no fault of the carrier. I have never just been stranded and some form or arrangement to get you to the final destination has been provided, be that taxi or coach, even Ryanair got me from EMA to LPL by coach.
I am puzzled how a diversion to an airport 60-70 miles away from your destination ruined a holiday.
I am puzzled how a diversion to an airport 60-70 miles away from your destination ruined a holiday.
Join Date: Jan 2008
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It was good to read 3724 DADDY-OH.As a PPL with a lifelong interest in aviation it was a priviledge to be able to get a flight deck visit from time to time.I did manage to speak to 2 of your colleagues on the flightdeck in MAN one morning(before departure of course) on the MAN-PIS and they were a delight.
I hope this morning's sudden return to MAN for the LS 791 doesn't cause too many problems.The PAX would have had lovely views of The Peak District as they went round the DAYNE hold a few times.
I hope this morning's sudden return to MAN for the LS 791 doesn't cause too many problems.The PAX would have had lovely views of The Peak District as they went round the DAYNE hold a few times.
Join Date: Feb 2010
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victoria73
Any news on jet2 announcing any more new routes from Belfast they have been very quiet for a few years now or they tired of belfast now and concentrating on there mainland airports.
Join Date: Jan 2010
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How about this suggestion?:
Last year JET2 recruited B767 Type Rated pilots, as they proposed to enter the long haul market. On at least two occasions in the last 12 months, it seemed negotiations were well under way to acquire two B763(ER)s, which deals were finally unsuccessful.
If JET2 need to increase their fleet by approximately two B737s and two B752s to cope with their expanded programme and new operating base (GLA) for 2011 summer, perhaps they may give some consideration to acquire B763(ER)s instead of the B752s. It would be an advantage to ease the larger airframes into the organisation over a period of time and it would probably also bring new long haul charter business opportunities prior to the proposed JET2 long haul programme launch in 2011 or 2012. (If there is going to be a long haul programme at all.)
Looking at the listings of the B763(ER)s, which are in storage presently, they would appear to be more plentiful and therefore possibly better buys, than the B752s in storage, which are fewer in number.
Last year JET2 recruited B767 Type Rated pilots, as they proposed to enter the long haul market. On at least two occasions in the last 12 months, it seemed negotiations were well under way to acquire two B763(ER)s, which deals were finally unsuccessful.
If JET2 need to increase their fleet by approximately two B737s and two B752s to cope with their expanded programme and new operating base (GLA) for 2011 summer, perhaps they may give some consideration to acquire B763(ER)s instead of the B752s. It would be an advantage to ease the larger airframes into the organisation over a period of time and it would probably also bring new long haul charter business opportunities prior to the proposed JET2 long haul programme launch in 2011 or 2012. (If there is going to be a long haul programme at all.)
Looking at the listings of the B763(ER)s, which are in storage presently, they would appear to be more plentiful and therefore possibly better buys, than the B752s in storage, which are fewer in number.
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Slightly of topic sorry but relevant. I totally agree with Daddy-OH's opinion of flying dross.
I remember once departing from LBA. A guy from rentaplank sitting next to me leaned across the isle and said to his wife, he, the Captain, is trying to kill time. She said how do you know that.The plank replied, last year, we took off in the opposite direction.
Many years ago, my wife and I were on a flight from Larnaca to Manchester aboard a British Airtours Tristar.A passenger had a heart attack over Germany so we diverted into the old Munich airport. We had to eventually disembark but we could not go through into the terminal immediately because the airport was not prepared for our arrival, and, nobody was sure if we might go back onto the aircraft.We were directed into a hangar but it had plenty of seats prepared for us. Many underclass passengers were angry and complaining and swearing and saying it was disgusting.After about 30 minutes, the Captain to his great credit, came to face the angry mob.(Why they were angry I cannot explain)
The Captain told us, he was very sorry but because of an earlier delay in Manchester, the flight crew would be out of hours so he could not continue the flight.Another crew had been dispatched from Manchester so we could do nothing else but wait.There was uproar. Then after about another 30 minutes, a door opened at the back of the hangar and some ladies brought in trolleys with sandwiches and drinks.The mob attacked the trolleys filling their bags and pockets so there was not enough left for us handful of humans.I felt so ashamed to be British. But, it became worse, the loudmouths in the mob called everybody together and proclaimed they were going to phone the Sun newspaper. It was terrible. After another wait, we were informed that a meal was being prepared in the restaurant and we could leave soon. Eventually the same door at the back opened and the mob ran towards the door en-masse.My wife and I continued sitting patiently. Another lady who was obviously in charge, walked past us to the other end of the hangar from the mob, she smiled and beckoned us to follow towards another door through to the restaurant. The were mob were aghast and started running, it was so dammed funny.
The meal which was steak and vegetables was great and obviously prepared at short notice for more than 300 pax. The airport did a great job but many were complaining about food for god's sake. We were then allowed through into the terminal. We arrived back in Manchester about 12 hours late.
These days I pretend to be a foreigner.
I remember once departing from LBA. A guy from rentaplank sitting next to me leaned across the isle and said to his wife, he, the Captain, is trying to kill time. She said how do you know that.The plank replied, last year, we took off in the opposite direction.
Many years ago, my wife and I were on a flight from Larnaca to Manchester aboard a British Airtours Tristar.A passenger had a heart attack over Germany so we diverted into the old Munich airport. We had to eventually disembark but we could not go through into the terminal immediately because the airport was not prepared for our arrival, and, nobody was sure if we might go back onto the aircraft.We were directed into a hangar but it had plenty of seats prepared for us. Many underclass passengers were angry and complaining and swearing and saying it was disgusting.After about 30 minutes, the Captain to his great credit, came to face the angry mob.(Why they were angry I cannot explain)
The Captain told us, he was very sorry but because of an earlier delay in Manchester, the flight crew would be out of hours so he could not continue the flight.Another crew had been dispatched from Manchester so we could do nothing else but wait.There was uproar. Then after about another 30 minutes, a door opened at the back of the hangar and some ladies brought in trolleys with sandwiches and drinks.The mob attacked the trolleys filling their bags and pockets so there was not enough left for us handful of humans.I felt so ashamed to be British. But, it became worse, the loudmouths in the mob called everybody together and proclaimed they were going to phone the Sun newspaper. It was terrible. After another wait, we were informed that a meal was being prepared in the restaurant and we could leave soon. Eventually the same door at the back opened and the mob ran towards the door en-masse.My wife and I continued sitting patiently. Another lady who was obviously in charge, walked past us to the other end of the hangar from the mob, she smiled and beckoned us to follow towards another door through to the restaurant. The were mob were aghast and started running, it was so dammed funny.
The meal which was steak and vegetables was great and obviously prepared at short notice for more than 300 pax. The airport did a great job but many were complaining about food for god's sake. We were then allowed through into the terminal. We arrived back in Manchester about 12 hours late.
These days I pretend to be a foreigner.
Lo Cost?
Friendly Low Fares.............where did this come from? Its blatantly not true.
I used to have the pleasure of flying with Jet2 regularly from Man, but sometime last year there seemed to be a marked change in the pricing, whereas you used to be able to book a flight for about 30 quid all in, it now appears that even if you have a £4.99 out and £50.00 return it still comes to about 250-60 quid. try it, wife and i have had hours of fun{not}.
So ive booked Easy for the mid May jaunt as its £245 all in including luggage for 2 of us, same day with Jet2 £557 for 2, and its been like that since the seats were released. Even Monarch and Thomson are cheaper.
I used to have the pleasure of flying with Jet2 regularly from Man, but sometime last year there seemed to be a marked change in the pricing, whereas you used to be able to book a flight for about 30 quid all in, it now appears that even if you have a £4.99 out and £50.00 return it still comes to about 250-60 quid. try it, wife and i have had hours of fun{not}.
So ive booked Easy for the mid May jaunt as its £245 all in including luggage for 2 of us, same day with Jet2 £557 for 2, and its been like that since the seats were released. Even Monarch and Thomson are cheaper.
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zfw you cannot generalise on one booking, it may well be the lower fares on the particular route you wanted have been sold or conversely Jet2 feel they dont have to offer such low prices because they can fill the flight. This is their economic decision.
So welcome to the free market you have voted with your feet and gone to Easy and got a price you wanted.
So welcome to the free market you have voted with your feet and gone to Easy and got a price you wanted.
Join Date: May 2009
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Does anyone actually care? Perhaps we need re-educating in the low cost business model.
High fare means tough titties you have missed out on the cheap seats and the flight is full, with only the last few remaining seats left at a premium price. Once again people moaning about the add ons, well they are OPTIONAL! What's so bad about them? From £9.99 for an OPTIONAL 22kg bag, cheapest in the dam low cost Market, £6 for an OPTIONAL meal, not bad. About £12 for a weeks OPTIONAL insurance (age/dest dependent) once again, not bad priced. £3.99 to reserve a seat or from £9.99 for 36" legroom seat, both OPTIONAL.
At the end of the day this is just your one example of Jet2 being expensive, I got my flight to Malaga for less than £60 return including a bag, yet I did not bring on the fanfare and go on about hoe expensive easyjet, bmibaby and Ryanair were. If you don't like it, use someone who is cheaper instead of moaning to people who quite honestly couldn't care anymore.
High fare means tough titties you have missed out on the cheap seats and the flight is full, with only the last few remaining seats left at a premium price. Once again people moaning about the add ons, well they are OPTIONAL! What's so bad about them? From £9.99 for an OPTIONAL 22kg bag, cheapest in the dam low cost Market, £6 for an OPTIONAL meal, not bad. About £12 for a weeks OPTIONAL insurance (age/dest dependent) once again, not bad priced. £3.99 to reserve a seat or from £9.99 for 36" legroom seat, both OPTIONAL.
At the end of the day this is just your one example of Jet2 being expensive, I got my flight to Malaga for less than £60 return including a bag, yet I did not bring on the fanfare and go on about hoe expensive easyjet, bmibaby and Ryanair were. If you don't like it, use someone who is cheaper instead of moaning to people who quite honestly couldn't care anymore.
Last edited by righthandrule; 28th Oct 2010 at 09:44. Reason: Spelling