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Old 28th Oct 2010, 09:57
  #3701 (permalink)  
zfw
 
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"High fare means tough titties you have missed out on the cheap seats and the flight is full, with only the last few remaining seats left at a premium price".

Err no

These prices were looked at originally when the summer 11 programme was released and have remained at the same price since.

I,m aware of how the LO-Cost model works {1st row 4 quid 2nd row 8 quid etc etc} but these have been Jet2s price since the outset, as i was pointing out Jet2 AIN'T the LO-Cost friendly airline anymore.
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Old 28th Oct 2010, 15:09
  #3702 (permalink)  
 
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righthandrule

Once again people moaning about the add ons, well they are OPTIONAL
Not true. Not all add-ons are optional.
Taxes and Charges. - No choice but to pay.
Check-In Charge. - If you want to fly, you have to check-in.
Booking Fee. - How else can you purchase a flight.
Fuel Supplement. - If the fuel costs are known many months in advance, should this charge not be incorporated into the basic fare.
Baggage. - Difficult to travel on holiday without hold baggage.

Jet2 is no different to any other low-cost airline when it comes to their pricing stategy. Some people may prefer a true all-inclusive price whilst others may argue that genuine options should remain optional to give greater flexibilty and choice.

Personally, I would prefer that all non-optional items be incorporated in the advertised base fare and as such, be able to purchase on a 'the price you see is the price you pay' basis, with the ability to enhance your travel experience by pre-purchasing selected seats, in-flight meals or additional baggage allowance over 20Kg.
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Old 2nd Nov 2010, 08:29
  #3703 (permalink)  
 
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Dutch spotters website Scramble reporting that a Transavia B.737-800 is to come to Jet2 after it's lease ends in December?
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Old 2nd Nov 2010, 11:03
  #3704 (permalink)  
 
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Personally, I would prefer that all non-optional items be incorporated in the advertised base fare and as such, be able to purchase on a 'the price you see is the price you pay' basis, with the ability to enhance your travel experience by pre-purchasing selected seats, in-flight meals or additional baggage allowance over 20Kg.
go to Easyjet then....the price you see is the price you pay on their website.

Baggage not included but is optional...£18 return is extremely good compared to other airlines.
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Old 2nd Nov 2010, 23:14
  #3705 (permalink)  
 
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Just thought I'd give my impression on Jet2 after I flew with them for the first time from LPA to NCL (generally I used binter then BA back to NCL)

Flight deck were incredibly informative and good natured, cabin crew were attentive though seemed to challenge Ryanair when it came to the desire to sell

It was a night flight and they didn't dim the lights (take off aside) until about 2 and a 1/2 hours in when they finished selling so if you wanted sleep it would have been difficult.

Seats were a little uncomfortable, not much padding support and the flimsy armrests seemed a bit pointless why have them if they are going to be like that, liked the twirly cup holder though you still have to open the tray table for the bottle of wine or your mixer etc! Double twirly cup holders? Legroom was standard fayre, not great comfort but not exactly business class prices!

Interior was clean though the lack of air nozzle (technical term missing ) was annoying as it was absolutely roasting in the cabin!

I was hoping I'd get the handheld IFE but wasn't on this flight which I thought strange as it's one of their longest so stuck to Bill Bryson

Overall for the price it was a good experience, felt more like a charter flight than easyjet does. The change of flight times to a 23.30 departure from LPA mean I'll probably stick with my previous routing for work but I wouldn't hesistate recommending them to those who prefer direct routings and aren't bothered about flight times from the local airport

On a side, I flew in the white Jet2 757 (didn't catch the reg sadly) I can imagine that aircraft being incredibly uncomfortable on the flights to NYC from NCL and LBA
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Old 3rd Nov 2010, 00:48
  #3706 (permalink)  
 
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Fernanjet

go to Easyjet then....the price you see is the price you pay on their website.
Yes, I am aware of that and if easyjet can do it then so can Jet2 and Monarch. Unfortunately though, at this moment easyjet do not offer pre-selection of seating.
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Old 3rd Nov 2010, 13:24
  #3707 (permalink)  
 
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JKK,

Spot on re the seats, very uncomfortable due to the lack of padding, they don't recline and have useless stubby armrests. Anything over 2 hours and you get chronic backache. Obviously they have done this to reduce weight to save fuel and fatten the profits. If you lean back hard enough it will snap a cross member that holds up the tray on the back of your seat. That then means the whole row behind you is u/s, as that tray will now impede emergency evacuation !!!

Cabin heat was high so the Cabin Crew could a) sell more drinks and reach their spend per head or b) send you to sleep so they could have a rest. Just keep pressing the attendant call button and ask the number 1 to ask the captain to turn the heat down and keep pressing it if they ignore your request. They are meant to be friendly and customer focused after all not snake oil salesmen/women

You won't get the hand held I.F.E at the moment because the boss of retail forgot to order the I.F.E chargers and someone else thought that loading them on the a/c in a draw above the hot ovens would be a good idea...horse and cart comes to mind...bet you the young thrusting managers didn't tell PM that

Going to New York for xmas...told the mother in law in Newcastle, whose going there crimbo shopping again to book B.A, Either in Business or Premium Economy and to go via LHR. I'm sorry but Its comparing the Premier League with the STL !! Chelsea at The Shed End or Whitely Bay with a waterlogged pitch.... postponed yet again. Oh and she gets to spend some serious money in the T5 shopping mall instead of a few fruit machines and a Burger King at Newcastle

Purely and simply its done once a year to keep flightdeck current on EFOS and flog a few seats to cover the costs and get some advertising/marketing splash in the local rags

All white fuselage... ahh that's known affectionately to the crews as the "Flying Tamp0n"

Just wait till you get to go on "The Nike" a/c with all the ticks down the side, be a bit bugg'rd though if PM changes the baggage allowance ha ha

Anyway its Binter / B.A all the way mate...we all have a choice
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Old 3rd Nov 2010, 14:23
  #3708 (permalink)  
 
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keep flightdeck current on EFOS
I think you probably meant ETOPS.
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Old 3rd Nov 2010, 15:51
  #3709 (permalink)  
 
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itsonthebox you talk utter rubbish. I don't work for Jet2 but whilst Spend per head is something crew are targetted on the other myth is that heating is turned down to sell hot drinks. In actual fact, and this is from experience, it's very hard to keep nearly 200 or more pax entirely happy re: temperature as some will be too warm and others cold. Lets not forget that the crew also have to endure cabin conditions and you will rarely find crew who are willing to excessively heat the cabin just to sell another couple of drinks.

Certainly at my airline we try to keep the temperature pleasant as especially when the cabin is too warm it leads to all kinds of problems. i.e Medicals. We too work on SPH and are a low cost carrier.
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Old 3rd Nov 2010, 16:08
  #3710 (permalink)  
 
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What are you talking about??

The temperature has to be very high to stimulate sales. The complaints from passengers would just not be worth it. People usually complain that it's too cold. We don't notice the lower temperatures as much whilst we are dashing up and down serving the passengers.

The flights to EWR do not need to be operated to keep ETOPS approval! Several ETOPS flights have been operated this year to other destinations in Canada and Florida.

As for the new seat. They carried out tonnes for research over a 2-3 year period which included passenger feedback. One of the reasons they went with it was that most passengers agreeded it improved the travelling experience. I agree it's a little on the firm side, but the extra space the seat gives you is excellent. I'd rather have that extra legroom and a slightly firmer seat than have a bid squishy seat and have no legroom at all. The only broken tables I have seen are when the latch has broke due to too much been crammed in the magazine rack behind the table. Even if it did break, it wouldn't u/s the row as the whole tray assembly can be removed in around 30 seconds with just an alan key!!!

The IFE media players have never been stored above the ovens. They have always been loaded in a trolly in the galley. And we have had IFE on and off for a number of years now and storing them that way has never been done.
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Old 3rd Nov 2010, 20:12
  #3711 (permalink)  
 
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What a load of b***ocks. Heating turned up to sell more drinks.
Jesus, only scallies would make such a statement.Put your copy of The Sun down and listen.Never been on a flight where I have been bloody warm enough, and thats in more than one thousand flights as SLF.
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Old 3rd Nov 2010, 20:35
  #3712 (permalink)  
 
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The temperature has to be very high to stimulate sales. The complaints from passengers would just not be worth it. People usually complain that it's too cold. We don't notice the lower temperatures as much whilst we are dashing up and down serving the passengers.
I agree you can't please all of the people all of the time, but the option to have the 'nozzle' with the cooler air coming out would have been nice, certainly on a 4 and a half hour flight anyway

As for the new seat. They carried out tonnes for research over a 2-3 year period which included passenger feedback. One of the reasons they went with it was that most passengers agreeded it improved the travelling experience. I agree it's a little on the firm side, but the extra space the seat gives you is excellent. I'd rather have that extra legroom and a slightly firmer seat than have a bid squishy seat and have no legroom at all.
Jet2 do seem to take notice of customers and every dealing I've had with them on this my first foray was positive, from the check in to flight deck. I can see the benefits of the seat in terms of legroom but for a longer flight I'm looking for comfort, I found it fairly bony and I assume it'll only get worse as more bums go onto the seats!

The legroom was indeed generous, comparitive to the other direct flights I've used in the past with the charters but even a little more padding would do.

My general overall experience was incredibly positive and as I said I've no hesitation recommending them for those that use local airports and city break/bucket and spade routes because they offer that bit more than easyjet and the charters.

One thing I did bring up with the cabin crew was the 'great flight times' that were advertised. My flight originally was supposed to depart at 18.00 and arrive around 22.10 into NCL but was altered to leave LPA 23.30 and got back at an ungodly hour, it being the end of half term (me not realising this until noticing a child packed flight) wasn't the best flight for families but I'd guess this was out of J2's control as they enter winter schedules
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Old 3rd Nov 2010, 20:59
  #3713 (permalink)  
 
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Unfortunately though, at this moment easyjet do not offer pre-selection of seating.
Although I can't find it on EZY's website, last weekend's Times or Telegraph reported that Easyjet are abandoning SpeedyBoarding [I think from mid November] and are going to allocate seats in future.
Not,I suspect, for entirely altruistic reasons.
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Old 3rd Nov 2010, 21:57
  #3714 (permalink)  
 
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It is looking likely that Easyjet will adopt allocated seating but it won't be until atleast the spring. The mid November you have in your head is a strategy announcement that is due to be made by Carolyn McCall on the 16th.
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Old 3rd Nov 2010, 22:53
  #3715 (permalink)  
 
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The air nozzle or gasper vent you refer to is an option when the aircraft is originally ordered from new. I can't imagine that this would be very easy or economical to be added as a retro fit. Even now many brand new 777's are ordered by airlines without the gasper units and those aircraft operate on ultra long haul routes.
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Old 4th Nov 2010, 09:06
  #3716 (permalink)  
 
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The BA 757-236 aircraft were all ordered without individual passenger air vents and as a result, all aircraft delivered to Air Europe (which were built to the same spec) also had this anomaly. I don't know why, but these aircraft have been like that since day one. I'd presume that you were on one of the three Jet2 757s which is a -236. No conspiracy theory to drive up drinks sales.
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Old 6th Nov 2010, 12:01
  #3717 (permalink)  
 
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Boeing 737-200 for sale

Just saw this aircraft for sale on ebay and immediately thought of Jet2 as a potential buyer

Boeing 737-275 CARGO READY TO FLY!!!: eBay Motors (item 160502563641 end time Nov-15-10 08:42:58 PST)

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Old 6th Nov 2010, 13:45
  #3718 (permalink)  
 
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Re Righthandrule's earlier defence of Jet2's charges - the cost of a hold bag has now gone up to £15.99 - and in reality it is more than that as a hold bag increases the charge for online booking. While the meals and insurance are not expensive in themselves they are preloaded when booking and it takes more than one click to get rid off them. This preloading and lack of transparency on the final prices in the first two stages of booking should make Jet2 ripe for a complaint to the OFT.
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Old 6th Nov 2010, 14:01
  #3719 (permalink)  
 
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I am just a mere Captain, not an Office Mogul,

and I have tried personally telling P.M. (on 2 occasions) that his passengers complain about prices and charges not being transparent or avoidable, or both.

I even suggested a first-come first-served, decreasing flat-fare.
"The price you see on the screen is the price you pay, including all taxes and one hold bag."
Since no one seriously believes the "Fly to XYZ for £29.99" anymore.

He assured me that I was wrong, and that "Market research continues to prove that
the lowest headline fare attracts the customers eye".

So I have tried, as have many others.

And that is another reason why I enjoy giving business to B.A.
Sometimes their prices are surprisingly competitive,
and "What you see is what you pay".

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Old 6th Nov 2010, 22:28
  #3720 (permalink)  
 
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DT

He assured me that I was wrong, and that "Market research continues to prove that
the lowest headline fare attracts the customers eye".
Would explain why he drives a Maybach rather than a C Class

Rgds
The Moss
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