NEWCASTLE - 2
Join Date: Dec 2002
Location: Merthyr Tydfil
Age: 55
Posts: 39
Likes: 0
Received 0 Likes
on
0 Posts
Newcastle cancellations CUSTOMER COMPLAINT
As one who works in the industry, my family (three young children) and I were among the many passengers stuffed by EasyJet’s cancellations last week. Our flight from Budapest to Newcastle, where we had parked our car, was cancelled without warning – no e-mail – nothing.
The 5 of us were fortunate to get on the EasyJet flight to Luton, arriving on Sunday night at 10.30pm local time, and fortunate again to get a one way car hire to drive to Newcastle overnight. I want EasyJet to reimburse me the £200 cost of the car hire and fuel.
CAN YOU HELP ME PLEASE? The only way to contact EasyJet is through their web site. Their ‘Contact Us’ button takes you to a customer services telephone number 0871 244 2366 at 10p per minute. We have frequently telephoned on and off over the past few days to get an automated voice telling us that the call waiting time will be 20 minutes. We have often given up after 45 minutes (perhaps they are getting an awful lot of complaints!)
CAN YOU HELP ME PLEASE? Does anyone know a direct dial telephone number and or e-mail address for EasyJet?
The 5 of us were fortunate to get on the EasyJet flight to Luton, arriving on Sunday night at 10.30pm local time, and fortunate again to get a one way car hire to drive to Newcastle overnight. I want EasyJet to reimburse me the £200 cost of the car hire and fuel.
CAN YOU HELP ME PLEASE? The only way to contact EasyJet is through their web site. Their ‘Contact Us’ button takes you to a customer services telephone number 0871 244 2366 at 10p per minute. We have frequently telephoned on and off over the past few days to get an automated voice telling us that the call waiting time will be 20 minutes. We have often given up after 45 minutes (perhaps they are getting an awful lot of complaints!)
CAN YOU HELP ME PLEASE? Does anyone know a direct dial telephone number and or e-mail address for EasyJet?
Join Date: Jul 2003
Location: Teesside, UK
Age: 33
Posts: 1,100
Likes: 0
Received 0 Likes
on
0 Posts
Hi, the direct number for EZY customer services is 01582 525422. Got it from saynoto0870.com (a very handy site)
HTH
mmeteesside
(Mods, if you think this is advertising please remove the web address bit)
HTH
mmeteesside
(Mods, if you think this is advertising please remove the web address bit)
Join Date: Oct 2002
Location: the lonely desert
Posts: 848
Likes: 0
Received 0 Likes
on
0 Posts
easyjet have been suffering from delays, mainly due to widely talked about crewing shortages.
However, TOM, TCX and XLA have shared some quite hefty delays aswell, TOM performing way below previous years. Has anyone else noticed that BE are frequently delayed aswell?
However, TOM, TCX and XLA have shared some quite hefty delays aswell, TOM performing way below previous years. Has anyone else noticed that BE are frequently delayed aswell?
Join Date: Feb 2004
Location: London
Posts: 1,907
Likes: 0
Received 0 Likes
on
0 Posts
Jet 2 have published the winter timetable for NCL - CORK...will operate at a twice weekly frequency from end Oct to March (SUN and FRI)
Last edited by Jamesair; 26th Jul 2006 at 12:37.
Join Date: Oct 2002
Location: the lonely desert
Posts: 848
Likes: 0
Received 0 Likes
on
0 Posts
So Jet2 will be operating ORK, BGO, AMS and MJV using based a/c and the 757 passing through to do TFS. Not too bad for a winter programme, though looking like only 1 based unit during the winter.
