JQ CityFlyer
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JQ CityFlyer
Before I go any further "DON'T SHOOT THE MESSENGER"
Heard from a very reliable source( yeah I know sounds familiar) but very credable source today that JQ are to start CityFlyer services on weekends soon ML-SYD and ML-BN.
At this stage weekend/off-peak only.
This will be sure to get a few tempers rising and more than a few hot under the collar, or is it merely another of JD's "transfer of business"
Heard from a very reliable source( yeah I know sounds familiar) but very credable source today that JQ are to start CityFlyer services on weekends soon ML-SYD and ML-BN.
At this stage weekend/off-peak only.
This will be sure to get a few tempers rising and more than a few hot under the collar, or is it merely another of JD's "transfer of business"
Join Date: Dec 2005
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Jetstar have introduced confirmed seating at the time of booking. It will mean you could book an exit row seat (or any other seat that you may prefer) months in advance. I actually really like the idea.
Join Date: Mar 2006
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Leane7
I'm sure they will have a 'terms and conditions' that the customer will have to agree to before booking a forward or exit row, ones that will obviously advise them of who is accepted to sit where (for safety).
Also, when booking a ticket, the site would pick up that there is an infant or wheelchair customer booking so the seats will be blocked for them to choose from. This will be acheived as (I would imagine) there will be a section for saying you've got an infant and/or a section to state whether or not you are a pax requiring special assistance.
I'm sure they will have a 'terms and conditions' that the customer will have to agree to before booking a forward or exit row, ones that will obviously advise them of who is accepted to sit where (for safety).
Also, when booking a ticket, the site would pick up that there is an infant or wheelchair customer booking so the seats will be blocked for them to choose from. This will be acheived as (I would imagine) there will be a section for saying you've got an infant and/or a section to state whether or not you are a pax requiring special assistance.
Join Date: Mar 2006
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Originally Posted by Leane7
I know that they will have T & C's stating who can & can't sit in an exit row but most pax do not read them. Ok so the system maybe set up to identify a wheel chair or pax with an infant but what about non-english speaking pax/elderly pax or obese pax? Either way I think that its a bad idea & going to cause the ground staff more greif.
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"What do you mean I can't have the seat I booked? I BOOKED IT ONLINE?! IT WAS CONFIRMED!!! You a********, you can jam your s***** aircraft up your a***!!"
Bigger problems have been faced at check-in than this.
Join Date: Sep 2001
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What do you mean terms and conditions?? You can't show this to me now!!
It wasn't on the computer when I booked it!!! Don't call me a liar you b***h
I want to see your manager!!!!
This is discrimination!!!!!!
Oh dear...
It wasn't on the computer when I booked it!!! Don't call me a liar you b***h
I want to see your manager!!!!
This is discrimination!!!!!!
Oh dear...
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"The terms and conditions in which you had agreed you read at the time of your booking sir. This has to be marked before the booking is processed. It is not discrimination as it is due to our safety requirements and all airlines. Here is a printed copy of them and I will explain the section that effects you, or our manager will be more than happy to explain this to you (possibly for the hundreth time today)!
By the way, any more of that &*%king foul mouth of yours and you will be off loaded. Not to mention your wasting your valuable time of 30 minutes before the flight departs to check-in, so you may be offloaded anyway. Here's the manger. Next please?"
By the way guys, wouldn't disabled passengers and passengers with infants be unable to book forward and exit rows? Wouldn't these options be blocked for them on the computer once it registers them as disabled or an infant booking? But I understand the implications with non-english speaking or ederly passengers. They will just have to read the terms and conditions (I know no-one does) or then get it explained to them at check-in - or on board!
I do not work for Jestar nor do I want to. But I think its good that they allow this 'kind' of option during a flight booking. I wonder if other airlines will follow suite.
By the way, any more of that &*%king foul mouth of yours and you will be off loaded. Not to mention your wasting your valuable time of 30 minutes before the flight departs to check-in, so you may be offloaded anyway. Here's the manger. Next please?"
By the way guys, wouldn't disabled passengers and passengers with infants be unable to book forward and exit rows? Wouldn't these options be blocked for them on the computer once it registers them as disabled or an infant booking? But I understand the implications with non-english speaking or ederly passengers. They will just have to read the terms and conditions (I know no-one does) or then get it explained to them at check-in - or on board!
I do not work for Jestar nor do I want to. But I think its good that they allow this 'kind' of option during a flight booking. I wonder if other airlines will follow suite.
Last edited by skyshow; 10th Jul 2006 at 05:19.
Join Date: Sep 2005
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unsuitable for exit row
with the new checkin kiosks and pax without
checked in baggage, underage/infants already
appearing in exit rows.
when crew member arrives for pax briefing at these
seats they merely move them to other seats/swap
with other pax in non exit rows explaining the legal
reason and that the aircraft cannot push back until
the reseating occurs.
this happens regularly on qf domestic and a reasonable
explanation and pleasant manner solves it quickly
checked in baggage, underage/infants already
appearing in exit rows.
when crew member arrives for pax briefing at these
seats they merely move them to other seats/swap
with other pax in non exit rows explaining the legal
reason and that the aircraft cannot push back until
the reseating occurs.
this happens regularly on qf domestic and a reasonable
explanation and pleasant manner solves it quickly
Join Date: Aug 2001
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I've booked exit rows for years on BA (rows 9 & 10 on A319!!) and to date, the sky hasn't fallen in AFAIK.
Contrast with China Eastern, who reckon you have to wait until the gate to be assigned exits.
And with the shift towards online and kiosk check-in, it's all going to fall to the gate agent anyway, irrespective of whether exit row was allocated remotely at the time of booking or on a little machine in the check-in hall.
Contrast with China Eastern, who reckon you have to wait until the gate to be assigned exits.
And with the shift towards online and kiosk check-in, it's all going to fall to the gate agent anyway, irrespective of whether exit row was allocated remotely at the time of booking or on a little machine in the check-in hall.
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The gate agent should do a check on all exit row pax now that e-check-in has removed the check-in agent screening. Why should it wait until there's a pile up of pax onboard and a stroppy git won't give up his seat despite the fact that he would not be capable of safely opening the door in a timely fashion due to injury, reduced hearing or sight.
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with the QF self check kiosks if someone is travelling with an INF or is unsuitable such as wheelchair pax the system will NOT allocate them an exit row.
If a passenger is allocated an exit row by the kiosk it will tell the passenger you have been allocated an emergency exit row please see a customer services agent. It works. When QF internet checkin starts very shortly the same process will happen, I would think this or something similiar would happen for DJ and JQ
cheers
If a passenger is allocated an exit row by the kiosk it will tell the passenger you have been allocated an emergency exit row please see a customer services agent. It works. When QF internet checkin starts very shortly the same process will happen, I would think this or something similiar would happen for DJ and JQ
cheers
Join Date: Sep 2001
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Never having flown DJ or used internet checkin before I am curious as to how it works.
JQ and Q are both saying that you can't check in earlier than 2.5 hours before your flight at the airport. Would this rule also apply to the internet system?
Does the internet check in system then generate a boarding pass that you print off and take with you?
JQ and Q are both saying that you can't check in earlier than 2.5 hours before your flight at the airport. Would this rule also apply to the internet system?
Does the internet check in system then generate a boarding pass that you print off and take with you?
