After crushing BALPA in the open skies debacle WW had 10 years of trashing TnCs and a compliant union to herd through the changes. It's an established, effective and proven strategy.

TBF I'm not sure I'd describe the open skies stuff up as BALPA being "crushed" as a result of the OS dispute but it was a shot across the bows and it did appear from some subsequent goings on that perhaps one or two Reps became a bit "gun shy"....subsequently, slowly, "stuff" was negotiated away and/or was slowly being eroded (e.g. the roster bidding system) as a result of a pragmatic, non-confrontational approach and all that entails . :oh:

I think what is going on now is the inevitable next step.

???
 

All quiet at the moment. I do hope that BA has at long last put on it's sensible hat. Or am I just too stupid to think that commonsense will prevail??

From what I understand there have been no further talks. I believe the union said they would issue comms sometime this week....

From what he said I assume he means money wasted on managers etc going on courses, when the money could be better invested at the bottom training pilots to fly the aeroplanes.

it never rains but it pours ....
 

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And there was silly old me thinking he meant 'learning how to perform the OEM' .... for when the ICO fines them £180m and Mr Justice Warby permits 500,000 data hack victims to launch a class compo case and allows them 15 months to join the litigation group as well. PPI anyone ?

https://www.standard.co.uk/news/uk/g...-a4254696.html

LFH ... :E
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Hopefully!!!

Nothing changes
 

Unfortunately the British public want a first class service at low cost price. I remember being addressed at a conference by an American pilot rep soon after Southwest became first low cost carrier. He said in Europe you promise pax heaven. Fall slightly below that standard and they complain. In the states we promise them !!!!, give them !!!! and everybody is happy.
Where do we go now?? Outsourcing of IT hasn't worked for BA. How to keep costs down and have a decent product. BA management path seems to be attack the workforce. Not a good route in a service industry.

Whilst I agree that low cost carriers have shifted passengers perspective of what's low cost and affordable, I don't think all of BA's paying population want both first class service and low cost. I know lots of people who were loyal to the brand and happily paid extra for tickets for many years.
What BA did was slowly erode the standard of their service causing these passengers to question value for money for what was slowly becoming a low cost carrier service. You can't do that if you're offering First and Biz worldwide and expect pax to keep schtum.
BA also needed to accept that if it wanted to remain a premium carrier then it couldn't have 100% seat fulfilment and fly every aircraft at capacity with the routes it has at the prices it charges.
Where we seem to have ended up is somewhere in the middle. A brand which is still broadly speaking perceived as premium, staffed by crew used to giving top service, run as a low cost carrier, treating its customers with contempt like a certain low cost carrier but marketed as a premium carrier. Inevitably, its going to lead to the downfall of BA unless something radically changes.

Shamrock_f22
 

I think what you say is absolutely correct. Unfortunately for BA they need a management that can find an autoroute out of this mess. At the moment the management seem to stuck in a traffic jam in a street with no exit. It needs radical charnge of direction by the management to get customer confidence and the staff back on side.

What you allude to is precisely the problem with MBA driven spread sheet airlines: Cost is but part of the equation, but is the only part they know.

Driving unit cost lower only achieves so much.

As the late, Herb Kelleher eloquently put it (paraphrasing) " You can have the lowest cost, or the highest revenue and still go broke. What matters is the difference between the two"

The new breed of airline managers, pumped out of business schools know little of value premium and believe cost is the only thing the matters.

As their business schools taught them, "when you are a hammer, every problem is a nail".

I wonder at some airlines if the cost of deploying a no doubt very expensive and high powered legal team with what seems to be with ever increasing frequency is ever factored into the equations?

maybe in negotiations its time to remind management that they cant run an airline without pilots (yet)

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Shamrock F22
And seemingly treating the staff with contempt as well. IMHO a fatal mistake.

Not just the current pilot-punishment sessions behind the bike-sheds ... seemingly a long-standing ingrained prejudice against all 'his' workers.

https://viewfromthewing.com/british-...its-employees/

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Gone very Quiet. Where is Brian Strutton
 

Contempt for staff, customers and fighting it's own pensioners in the high court at great expense as well.

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Has Willy just cut Cruz adrift ?

https://www.theguardian.com/business...ss-pay-dispute

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