737 Flap Trim Repair - Bad Communication Judgment
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Joined: Apr 2002
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From: USA
737 Flap Trim Repair - Bad Communication Judgment
Flying N611AS on Saturday as a passenger, looked out the window to see the following "notation" on the flap: http://i.imgur.com/Rr9wN.jpg
While I could see that it was a clean cut and too small to be a flight safety issue, the repair crew's method of communication didn't do a lot to instill confidence in their professionalism or general good sense.
Alaska's T w i t t e r support responded that it was a "permanent approved trim repair," but that the "method of communication was not appropriate."
Curious: By "trim repair," they mean trimming the break to a clean curve, and not something to do with the actual aircraft trim, right?
A stencil might be a better alternative to a Sharpie next time...
While I could see that it was a clean cut and too small to be a flight safety issue, the repair crew's method of communication didn't do a lot to instill confidence in their professionalism or general good sense.
Alaska's T w i t t e r support responded that it was a "permanent approved trim repair," but that the "method of communication was not appropriate."

Curious: By "trim repair," they mean trimming the break to a clean curve, and not something to do with the actual aircraft trim, right?
A stencil might be a better alternative to a Sharpie next time...
Last edited by Skyray; 30th July 2012 at 19:01. Reason: forum changed "twitter" to "pprune" which was confusing
Joined: Apr 2012
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From: Seattle, WA
Curious: By "trim repair," they mean trimming the break to a clean curve, and not something to do with the actual aircraft trim, right?
A stencil might be a better alternative to a Sharpie next time...
Joined: May 2001
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That made me smile as well. Only way to make it funnier would be a spelling mistake thrown in.
Wouldn't it normally be declared in the tech log airframe damage sheet as well?
Looks like they do have a control number 6713 in white but must have got many comments from folk that didn't know what the number meant.
Wouldn't it normally be declared in the tech log airframe damage sheet as well?
Looks like they do have a control number 6713 in white but must have got many comments from folk that didn't know what the number meant.
Joined: Apr 2012
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From: Seattle, WA
Skyray: The writing will soon disappear, if it hasn't already. I just read a company e-mail compliance briefing about what is allowed to be written adjacent to allowable damage. Below the briefing is your picture as an example of what isn't acceptable.


Joined: Nov 2010
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From: Sweden
I wonder if the text was an addition after the aircraft was returned to service? Perhaps pax had reported it and someone decided to write that there to reassure the pax on future flights. I do think it's kind of amusing personally.
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Joined: Apr 2002
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From: USA
It's amusing in retrospect, but 100% of the non-aviation-savvy passengers I've showed it to said they would find it alarming. (But also funny, since it wasn't a flight they were on.)
Yeelep, that's awesome that the photo ended up in the compliance briefing! I totally appreciate what the maintenance crew was going for there, but a lot of passengers don't have a good sense of humor about aircraft maintenance at 38,000 feet.
Yeelep, that's awesome that the photo ended up in the compliance briefing! I totally appreciate what the maintenance crew was going for there, but a lot of passengers don't have a good sense of humor about aircraft maintenance at 38,000 feet.

Joined: May 2007
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From: Europe
Quite a few would not have recognised it as damage, in spite of the discoloration; the trim is neat and for all many people know that's the shape of the flap, even if they've seen it a hundred times before in its normal shape.
To be recognised as such by all and sundry, damage should look crumpled, jagged, whatever, just obvious; or should have something written on it drawing attention to it.
To be recognised as such by all and sundry, damage should look crumpled, jagged, whatever, just obvious; or should have something written on it drawing attention to it.





