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Spectators Balcony (Spotters Corner) If you're not a professional pilot but want to discuss issues about the job, this is the best place to loiter. You won't be moved on by 'security' and there'll be plenty of experts to answer any questions.

from monday 20th may...

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Old 20th May 2002, 09:02
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from monday 20th may...

for a temporary period between 12 and 1400 the CAA call cenre will be unable to take your calls for personnell lisencing inquiries.

No change there then.

Whats the point of having a call centre with nobody to answer calls? I have been trying to get a simple question answered since the middle of last week, and they keep cutting me off after 5 minutes on hold. It's driving me nuts!
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Old 20th May 2002, 09:58
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Give them a break...chill out, don't know why but obviously they are busy in a meeting or so. In other countries in Europe you will not be able to reach anyone today...

And whenever I called, they never dropped the line, also the waiting was sometimes more than 10 minutes.
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Old 20th May 2002, 16:42
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Mmmm, I need to get in touch with one of their staff. He left a message for me to do so urgently (though I think I know what it's about, and it probably isn't very urgent). Only there is no direct dial facility, so the extension number he gave me is useless. So far I have not even reached the head of the queue before being cut off.

Absolutely bl**dy useless. For this we pay through the nose.
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Old 20th May 2002, 22:16
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Getting cut off

Just wanted to check..
When you say you were cut off..are you sure?!!
I was calling them today..held on for a while..(more than 5 mins) and then it went quite..cheesy music and lady with the apologetic voice. Thought the ******s cut me off, then spoke to someone after holding on a bit longer!

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