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One for the road?

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Old 18th Dec 2002, 18:33
  #1 (permalink)  
london-flyer
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One for the road?

Just a quick question that I thought you guys would be able to answer better then me!

I have a friend who works for a small outfit in the u.k, she has done a lot of nightstops with a Capt who loves a drink, and like many, is going over the 8 hr rule, however,he is going well over the 8 hr rule, ( and drinking an awful lot )and is seen drinking until 4 or 5 am when reporting at 6 or 7, and many crew have raised their concerns to her ( the No1 ). She is getting worried, and is not sure what to do about it. is it her place to say something?, or should that be the F/Os job. ( many of them are very young, and just starting out)

I said leave well alone, but what if one day it all goes wrong?
Any advice?
 
Old 18th Dec 2002, 19:24
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Shop him, and do it now.
Would she hesitate if the guy was in the same scenario and going to drive?
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Old 18th Dec 2002, 20:14
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IF , HMG are going to "Pay" £500 for an "Inebriated" Driver conviction, then a Pilot, ["Captain"] on the 'sauce' must be
worth?
Sorry,but I sat Dob the Beggar IN!!!!
we aim to please, it keeps the cleaners happy
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Old 18th Dec 2002, 22:01
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I've been there, it's difficult. Best advice I can offer is don't let it linger, and don't make it official if possibly avoided. An off the record / closed door talk with the Chief Pilot (or most sensible minded senior manager available) might be the way ahead, who can always then engineer a way to find out for his/her self.

What happens then will be out of her hands, but either disciplinary action if it's gone too far, or more hopefully some for of "sort yourself out" programme if it's not and the bloke's worth keeping. But pax aircraft with a short bottle-to-throttle time can't be tolerated and has to be knocked on the head before somebody gets hurt.

And yes, it is everybody's job. The art is to sort these things out without hurting people if humanly possible.

G
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Old 19th Dec 2002, 18:36
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Whilst it's difficult to do, the answer is however very easy.

From the No. 1's perspective, if she has been approached by her crew, then that has to be regarded as an official approach and it is her responsibility and duty to report the situation to her boss (probably the head of cabin services). The head of cabin services then has the responsibility to report it the matter to the Dir of Operations. You can't expect the No.1 to have to go direct to the Ops Director.

Likewise, any F/O finding him/herself in the same situation has the same responsibility. Again, not easy. If an F/O turns up for duty and it is obvious that his colleague is not in a fit state to fly, he should not go to the airplane with him. If his colleague insists then he has to make it official there and then and should refuse to fly. No-one is going to sack you for taking the right, responsible course of action.

Attitudes to drinking in the workplace have changed significantly over the years, and whilst it may have been viewed as a 'bit of a lark' that most of us have been guilty of at some time or other in the past, it is now socially unacceptable to fly, drive or operate any kind of machinery whilst under the influence that could render injury to the operator and others under his care.

Likewise, most managements today also recognise that those who do it probably need help and should not be ostracised.

No one wants to 'shop' a colleague, but if it helps to muster the courage to do what you have to do, remember that you are probably doing the person a favour. He or she might not see it that way at the time, but when 'cured' will probably thank you. They are a danger to themselves and maybe cannot help themselves.

To ignore the problem is to condone it and that implicates you.

I'm just a bit curious how the 'observers' know this is happening up to 2 - 3 hours prior to report? Shouldn't they be in their pits?

On a lighter note, I still smile at the alleged court case of a B727 crew (quite a few years ago now) that got reported by a member of the bar staff from the establisment they were drinking in the night before. When questioned, the waitress said, 'I knew he was drunk, because when he tried to stand he fell over'. The accused lawyer supposedly said that '8 pitchers of beer doesn't affect my client as it may other people, because as an alcoholic he is used to consuming larger quantities of alcohol than most and can handle it!'. Supposedly true. That was the typical kind of attitude many years ago, not true today.

Joking aside, for the benefit of any non-aviation professionals reading these pages, I honestly believe that such instances today are miniscual and nobody should read this thread and believe that it is a widespread problem. These problems exist in all walks of life and to a far greater degree in any other walk of life. Take comfort from the fact that the crew of an airplane is not one person, but many and the chances of them allowing one person to act in such a way are very remote. That is why the other crew must never turn a blind eye to such things.

I hope that helps your friend.
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Old 19th Dec 2002, 20:00
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1. Print a copy of this thead.

2. Send him a copy. Anonymously.
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Old 19th Dec 2002, 20:34
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Whether a member of BALPA or not call the office and ask to speak to a pilot on the Pilots Advisory Group (PAG). They will have someone who lives / covers your location.

They know how to address this type of issue.

In the meantime I suggest you do not operate with an individual who you are sure is incapacitated. Going sick may be the only option. When the next Copilot turns up and goes sick as well then people will start to ask questions.

The CRM way out is to inform the individual that you believe he is unfit for duty.
If he intends to operate inform him you will go sick and do the following.

(1) You will ask Operations who is going to replace you.
(2) You will contact the pilot who is to replace you and inform them as to why you have become ill. It is very likely that they will go sick also.
(3) Implore the incapacitated individual to go sick.
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Old 19th Dec 2002, 21:31
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Ghengis has the right answer. I have seen this problem twice in my career and have had the difficult task of sorting out the messes involved.
The Captain DOES have a problem that is probably alcoholism in some sort of developed stage as he is apparently not even careful enough to and hide his problem from others. This sort of behaviour is certainly noticed by bar staff and night porters and WILL out eventually. However, the potential seriousness is such that immediate action must be taken to ensure that he will not fly again until the illness (for that is what it is) is cured.
The fact that the pilot woks for "a small outfit" should make the task of a closed door interview that much easier and, I believe, any Ops Director or Chief Pilot will take seriously your friend's concerns. These days, one would expect the OD or CP to help, not hinder. The CA Medical Branch are up to speed with this one and should then become the primary source of help.
Hiding it under the carpet is not an option.
The BALPA PAG group, whilst a grand bunch should be the second line of help for this unfortunate pilot. The company MUST be aware.
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Old 19th Dec 2002, 22:17
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Maxfli,
That isn't the CRM way out that is passing the buck and not taking responsibility. Trying to talk privately with the person concerned IS the CRM way forward. We had a skipper in an outfit I used to work for who came to work smelling of booze. We told him to go home as we were not prepared to work with him in that state, he took the hint and got himself sorted.

Whoever uncovers the problem has a responsibility to themselves, their colleagues who will have to fly with the person concerned AND the individual themselves, after all they are a colleague too. Our industry has managed these sorts of issues for too long by hinting and tipping and passing the problem on to the next person in the line. If the person won't listen then escalate the action by involving training staff rather than management, we all know who the right people to go to are, try to do it with the person concerned as well. I hope this problem is sorted and the individuals concerned can find the win/win solution.
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Old 19th Dec 2002, 23:18
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Atropos
You obviously mean well but I think you underestimate the gravity of the problem.
If we are talking of alcoholism here and seems that we are, the problem does not rest with 'the boys'. Those with knowledge of the problem owe it to the company first and foremost and colleagues after that. You also seem to have forgotten passengers and public in your list.
Have more faith in your management, after all it is nearly 2003! The Dark Ages are long gone and this problem will not be cured by it being merely pointed out by colleagues or a friendly Trainer. What happens in the meantime, whilst the problem is progressed up the line? Will he still be flying?
Anyway, the reaction of the alcoholic will almost invariably be to the effect that he doesn't have a problem and what has it got to do with you? You may even lose a friend.
The biggest win/win, as you put it, is when the individual is cured and restored to the line and that is where enlightened management and the CAA, working in harmony, stands the best chance of success.
Sorry, don't mean to preach, but please believe me that it does work my way.
boris
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Old 19th Dec 2002, 23:20
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Thought you would like an update, I spoke to my friend, who has been on the web page and is amazed by the 100% backing to tell someone. However, she is concerned, and is going to do something about it. To answer a queston earlier regarding how she knows he is still up 3 to 4 hrs before report, she returns to the same destination on many different occasions, and knows many of the bar staf well, who have even commented, and on a couple of occasions, there has been a couple of crew, one on a ealy flight, including him, and another doing the later, therefore staying up, and seeing him. She has mentioned it to one very senior Capt, but he laughed it off, and said not to worry her pretty head about it. That comment oviously put her off saying anything to anyone else, and its a bit of an airline joke, look whos in the bar again!!!!!.
So whos best to talk to, should she go through cabin services, and let them deal with it, or stright to fleet capt, or a union rep. Its not an easy one.

I must also aggree with comments made earlier, I have been flying for 7 years now, and never seen it before, so if any non aviation people are reading this, then please do not worry, it is a very rear situation indeed
 
Old 20th Dec 2002, 01:05
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Cool

The best method I can think of is the one I hope I'll use if it ever happens to me: front him and say, I hate to mention it, but you smell of alcohol and I'm concerned.
If you're sure you're safe, then we'll call for a breathalyzer to reassure me: if you're in some doubt, then call in sick and I'll back you up and say it was something you ate.
Yes, it risks alienating him, but it provides him with a way out, and with a hint that he has a problem. If that fails, call your ops, and if they won't do anything, call the plods. It's your licence too, not to mention the fare-paying passengers whose lives depend on your judgement.
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Old 20th Dec 2002, 07:00
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The 8 hr "bottle to throttle" yardstick is now way out of date and far too vague.

Flying alchohol-in-bloodstream limits are much lower than they were only a few years ago.

london-flyer's friend should report her concerns to her management IMMEDIATELY and, failing action being taken, to the applicable Civil Aviation Authority. It would be her duty to convey her suspicions to airport security upon report for each day of work with said pilot. This should all be possible anonymously with a bit of prior thought; if it is'nt then the system needs to be changed in that country.

The guy possibly needs help, but more importantly, he must be grounded until he's assesed to be OK or not. Mistaken accusation is better than dead passengers, crew and innocents on the ground.

IMHO
 
Old 20th Dec 2002, 08:05
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What some of you seem to have missed is the fact that this is a case not of a FO being concerned but of No1 CC worrying about what she needs to do.
A very different situation.

Whichever way you slice it, all the old inhibitors come into play when CC is concerned about cockpit's crew ability.
Rank, age, authority, percieved superiority, and usually the gender gap. How qualified are YOU to comment on the captain's level of intoxication if the FO doesn't refuse to fly with him???

Voicing concern directly is almost impossible. That might sound unlikely and exaggerated, but it is not. I am a forthright person, not afraid of confrontations. But the one time I have had to do this I was nervous as hell. And that time it wasn't even the captain but the FO, and lucky for me the captain was a woman of the approachable kind!
It did teach me that next time, if it ever happens again, I will simply pull my cabin crew off the AC telling the Captain why in a neutral manner, and then give the head of the CC department and the chief pilot a call.

London-flyer if all else fails, your friend might want to get in touch with CHIRP.
Their programme has been extended to include cabin crew members in 2001, and there is a phone number and a mail addy on their site.

I wish her strength in dealing with this.
It's an ungrateful task. A consolation is the fact that once you have taken action, you sleep a lot better at night!

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Old 20th Dec 2002, 08:53
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Boris,
I obviously didn't explain myself very well. I agree with what you say but this is a cabincrew member. I was suggesting that if they are reticent about going to management then a word with the training staff first may get them to take the problem on and relieve the CC of the burden. If I was faced with the problem I would talk to the individual and insist that we both went to see the management concerned and would refuse to operate with the individual concerned. I know our company would do everything they could to help the individual and get them straight so they could resume their career so I suppose that would make the decision easier.

As has been stated above, the bottom line is that this individual has to be stopped from flying until their problem/habit is sorted out.
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Old 20th Dec 2002, 12:08
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.... London-flyer posted ..... "She has mentioned it to one very senior Capt, but he laughed it off, and said not to worry her pretty head about it. That comment oviously put her off saying anything to anyone else, and its a bit of an airline joke, look whos in the bar again!!!!!. "

...well, IMHO there's someone else who should DEFINITELY be shopped - ASAP. I'm just a humble PPL, no rights in this forum, but senior staff in any profession have overarching duties & legal responsibilities and this one has obviously shirked his. Bust the man!
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Old 20th Dec 2002, 15:46
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I am sorry Guys and Gals, but this string has made me register and comment. You cannot be serious! I have witnessed first hand the trauma of alcoholism, and the effects on families, ones own and those of innocent "by-standers".

You debate for two days now what this lady should do. The person in question has flown how many flights in this time? 2, 3, 6 or more?

The responsibility of this lady is to get this person out of the cockpit now, not in three weeks time. And if she doesn't do it, I would even go so far as to say that London Flyer, who certainly knows the name of the airline involved, has a moral obligation to go public.

Look at the reported reaction of a Senior Pilot with the company - "don't worry your pretty little head about it", and it seems that the problem is known within the company and nothing is being done.

This is a disgrace.
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Old 20th Dec 2002, 16:10
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Thought you would like to know whats been done. my friend and I spoke to another Capt today, who is very approachable, and without mentioning any names explained the situation. He knew who we were talking about, and aggreed that it had got worse over the last couple of months, so we decided it was best coming from someone outside of the airline. Me, I used to work their as well and know him, so I called him, explained how we were feeling, not mentioning any othe peoples names, he got very angry, called me a lot of names, and so on, but I said that if anyone suspects him of drinking before a flight, I would report him at once, I explained that I had called the caa for advice, mentioning no names or airlines, ( which they hated ) and I was willing to call the chief capt. I explained that we are giving him a chance, I also spoke to his wife, who was a lot more understanding, and she aggreed to help as well, we will keep in contact, and as he knows, I still keep in touch with many C/C, and if anyone mentions anything like this again, I will report him. I will not even tell him I am going to. He did say that e knows many pople where I work, and contracts can be terminated for a lot of reasons, but I am hoping he will calm down and nothing will be done about it. Lets just hope it works, I am not completly pleased with this idea to be honest, because if it all goes wrong, then we could be to blame. But this is so hard its amazing.

So what do you think, right way to handle it? And please be nice, and feeling bad enough about this as it is!!!!!!!
 
Old 20th Dec 2002, 16:40
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London-flyer, sorry for yet another comment from a relative layman, but it seems that you may be in a hole yourself (with this chap's threats).

I don't think you have any option but to report him to his senior management/HR department, copying the CAA. You have your own livelihood to protect, you have to move before he can exert any influence. In the meantime, people's lives are at risk, as well as the credibility of the airline profession.

You cannot rely on his wife (who understandably will be protective but may not necessarily be skilled at dealing with the situation).

It's not nice, and I don't envy you, but I've had to deal with alcoholism in the workplace - equally ugly but thank God, innocent's lives were not directly at risk in that situation. He needs professional help.
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Old 20th Dec 2002, 16:52
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Perhaps you could think along the lines that the guy is pissed off with his wife/job & life.......go and join him for a drink and talk it over...he might just cry on your shoulder...but you might also try to sort him out rather than screw his career....unless of course you dont have a hidden agenda to screw his wife or take his job?
Happy Xmas
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