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AA CEO flying Southwest

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AA CEO flying Southwest

Old 3rd Jun 2020, 00:39
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AA CEO flying Southwest

The background is enlightening and timely. However, when the AA CEO has to fly Southwest, well....that's either encouraging or not. Delta is spacing passengers and cutting capacity by 50-60%. AA has been in the news frequently due to full aircraft. Does anyone really know what is going on? How can two (or three) large airlines in the same market differ in COVID policies so much?

https://nypost.com/2020/06/02/southw...-airlines-ceo/

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Old 3rd Jun 2020, 01:21
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Parker doesn't pull rank and sit in first class by bumping pasengers nor does he bump passengers to get on a flight.
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Old 3rd Jun 2020, 01:31
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So what is his position on an upgrade list at the gate when he shows up?
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Old 3rd Jun 2020, 01:56
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He has a guy for that
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Old 3rd Jun 2020, 03:32
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Interesting read on the AA Newsroom page:

"A message on current events "
Tuesday, June 02, 2020, 12:45 PM

"We thought it would be meaningful to share this note Chairman and CEO Doug Parker sent to American’s team members this past weekend."
.....

"A quick confession — I flew Southwest yesterday. I needed to get to Panama City, FL and all of our seats were sold out! But I’m glad I did, because I had a remarkable encounter."


Full text of Doug Parker's note:

Newsroom - A message on current events - American Airlines Group, Inc.
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Old 3rd Jun 2020, 04:11
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American Airlines is currently limiting passenger loads to 85% capacity.

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Old 3rd Jun 2020, 04:12
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Originally Posted by lomapaseo View Post
So what is his position on an upgrade list at the gate when he shows up?
Below paying passengers, and below that of deadheading crew in most cases, but ahead of non-revenue space available passengers (when he is traveling on official business).
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Old 3rd Jun 2020, 08:05
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Doug Parker comes across as a decent man, both in his interaction with the SouthWest FA and in his policy of not bumping customers on his company's flights. I hope that's "the real Doug Parker" talking. If it is, then I hope his attitude influences the culture of his company. I've no experience of AA, but on this showing I'd rather fly with, or work for, an airline led by Mr Parker than some others I can think of.
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Old 3rd Jun 2020, 13:40
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Originally Posted by lomapaseo View Post
So what is his position on an upgrade list at the gate when he shows up?
He's listed by his given name. Most people don't know that so he shows up and they don't know it's him until they see him. Obviously that's becoming better known among the agents. Crandall lived in BOS. Guess what, AA put an MD-11 on the DFW-BOS flight that Crandall commuted on.

Parker's not the only executive sitting in coach. They all do. There's a procedure for upgrades and if they get it they take it. If they don't qualify they don't pull rank. I was talking with Robert Isom about a particular row of seats and he knew exactly what I was talking about "I don't sit there. We're trying to fix that."
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Old 3rd Jun 2020, 14:28
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Seems a decent guy. Fair play to him. I might look up the book.
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Old 3rd Jun 2020, 14:30
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Originally Posted by Seat4A View Post
Interesting read on the AA Newsroom page:

"A message on current events "
Tuesday, June 02, 2020, 12:45 PM

"We thought it would be meaningful to share this note Chairman and CEO Doug Parker sent to American’s team members this past weekend."
.....

"A quick confession — I flew Southwest yesterday. I needed to get to Panama City, FL and all of our seats were sold out! But I’m glad I did, because I had a remarkable encounter."


Full text of Doug Parker's note:

Newsroom - A message on current events - American Airlines Group, Inc.
Wow -Pretty decent guy to write that. In an era that everything from a company sounds like the same old thing - that was very real.
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Old 3rd Jun 2020, 15:19
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There have always been managers/directors who offered to go on a jump seat in case there was a commercial passenger. I know the situation was ( is ) different in the U.S., but in Europe it was legal for airline staff to travel on flight deck or cabin jump seat.
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Old 3rd Jun 2020, 15:55
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I have flown over a thousand flights but never on AA. Next time they are an option, I will choose them in preference. What a leader. Can you imagine Cruz or Walsh doing that?
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Old 3rd Jun 2020, 20:50
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Originally Posted by BEA 71 View Post
There have always been managers/directors who offered to go on a jump seat in case there was a commercial passenger. I know the situation was ( is ) different in the U.S., but in Europe it was legal for airline staff to travel on flight deck or cabin jump seat.
There are procedures for exceptions in the U.S
.
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Old 3rd Jun 2020, 23:47
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I know that, misd-again, commuting pilots are jumpseating, a friend who works as a dispatcher does, but the rules were always more restrictive in the U.S.. I wonder if a airline executive could travel on jump seat, unless he has a pilot or a dispatcher license.
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Old 4th Jun 2020, 02:45
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Access is very restrictive. But few things in life are 100%.
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Old 14th Jun 2020, 17:53
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Before you guys throw out accolades for Airline CEOs in America ,

I believe you should do a little research , not PR conclusions .

Regards



34 years at AAL and 5 CEOS later !
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Old 15th Jun 2020, 14:18
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Jaguar : Maybe this is just staged PR, but it is VERY good PR, especially in the current period. The message is clear, and will get to people in his company . It is not about flying Coach or Southwest , , it is about caring and trying to change .. At least this is how I read it.
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Old 15th Jun 2020, 18:42
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My guess: He was on his way to his weekend home, which is frowned apon during the epidemic. He went with Southwest so his employees, who would surely recognise him, would not find out he is setting a bad example. Of course he could not keep his mouth closed, and had to show off, ending up on twitter. The rest is basically (very effective) damage control.
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Old 17th Jun 2020, 00:19
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Originally Posted by misd-agin View Post
He's listed by his given name. Most people don't know that so he shows up and they don't know it's him until they see him. Obviously that's becoming better known among the agents. Crandall lived in BOS. Guess what, AA put an MD-11 on the DFW-BOS flight that Crandall commuted on.

Parker's not the only executive sitting in coach. They all do. There's a procedure for upgrades and if they get it they take it. If they don't qualify they don't pull rank. I was talking with Robert Isom about a particular row of seats and he knew exactly what I was talking about "I don't sit there. We're trying to fix that."
What year did AA fly MD-11 between BOS and DFW?
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