Rumours & News Reporting Points that may affect our jobs or lives as professional pilots. Also, items that may be of interest to professional pilots.

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Old 6th Aug 2019, 11:24
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Whoops...

Pretty sure this is going to hit the news one way or another...

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Old 6th Aug 2019, 11:47
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Surely a non full flight and seat not in use but used for a photo opportunity?
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Old 6th Aug 2019, 12:03
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Originally Posted by Mike-Bracknell View Post
Pretty sure this is going to hit the news one way or another...

https://twitter.com/mattiasharris/st...38099121037315
A story lacking in factual detail. In particular if the seat broke during flight it is not even a story.

How they dealt with this passenger for the landing is the only point of interest.
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Old 6th Aug 2019, 13:05
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A little more context....


Replying to
@mattiasharris
One has to wonder how safe the rest of the plane was. This was her seat. The lady was moved to a spare seat once the flight was fully boarded. Not sure what would have happened if the flight was full. My partner took the photo. -- end --
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Old 6th Aug 2019, 13:57
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Originally Posted by Mike-Bracknell View Post
Pretty sure this is going to hit the news one way or another...
Quite misleading really, several hours later he posted:

"One has to wonder how safe the rest of the plane was. This was her seat. The lady was moved to a spare seat once the flight was fully boarded. Not sure what would have happened if the flight was full. My partner took the photo. -- end --"
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Old 6th Aug 2019, 14:35
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Doh.

This was her seat.
In other words, it was the seat number on the boarding pass she likely printed hours or even days in advance, probably before EZY had determined which aircraft was going to operate the flight.

The lady was moved to a spare seat once the flight was fully boarded.
Far easier to identify an empty seat once everyone is on board.

Not sure what would have happened if the flight was full.
If the flight had been full, then clearly x passengers would not have been allowed to board an aircraft with x-1 seats.

One has to wonder how safe the rest of the plane was.
Oh dear ...
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Old 6th Aug 2019, 14:44
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Then again, Easyjet left themselves wide open to this kind of rubbish being spouted on social media!
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Old 6th Aug 2019, 15:05
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Originally Posted by Hotel Tango View Post
Then again, Easyjet left themselves wide open to this kind of rubbish being spouted on social media!
Yep, would have been far better to just cancel the flight.
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Old 6th Aug 2019, 15:05
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There seems to be huge negative backlash about this ridiculous story that was tweeted for likes and shares.

Does the guybthat tweeted it and subsequent lies realise that by provoking passenger boycotts he could be directly responsible for causing people to lost their jobs. People really need to think before posting uneducated tweets, and maybe this guy going to court for this would make some people think twice.

I am not about the censuring of the public, however people must be aware that they must perform the minimum of research and due dilligence first.
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Old 6th Aug 2019, 15:25
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If you look at the larger photo in the article the seat next to her also has it's back missing. https://www.dailymail.co.uk/news/art...ess-SEATS.html
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Old 6th Aug 2019, 15:48
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Their big mistake was asking for the photo to be taken down before investigating the issue.
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Old 6th Aug 2019, 15:55
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Originally Posted by Hotel Tango View Post
Easyjet left themselves wide open to this kind of rubbish being spouted on social media!
EZY requesting that the poster remove the photo and DM them instead was rather ill-judged. Far better to have found out the facts from the crew before responding.

Another c*ck-up by an airline's social media department, only a week or so after KLM's similar own goal.
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Old 6th Aug 2019, 16:05
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Certainly an interesting one, Easyjet clearly had no intention of having a passenger use these seats and they planned to move anyone who had booked into these seats to alternatives once all had boarded.

It appears the whole row has missing backs - which begs the more interesting question in my head, those behind had no seat pockets, tray tables, and it would make a 'brace' slightly different. Would there be sharp parts sticking out of those broken seats? who knows.
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Old 6th Aug 2019, 17:33
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Originally Posted by milhouse999 View Post
Certainly an interesting one, Easyjet clearly had no intention of having a passenger use these seats and they planned to move anyone who had booked into these seats to alternatives once all had boarded.

It appears the whole row has missing backs - which begs the more interesting question in my head, those behind had no seat pockets, tray tables, and it would make a 'brace' slightly different. Would there be sharp parts sticking out of those broken seats? who knows.
Seats would have been inspected for protrusions and any other physical interference with the row behind.

Vertical struts could cause an issue if the passenger is flung from the chair at an angle, likewise if an unbelted or walking passenger or CC happens to be thrown in to the air and lands on one due to turbulence, there could be an issue, however, as we know, this is about risk assessment;management and not risk elimination.

--------------

Last edited by JumpJumpJump; 6th Aug 2019 at 18:33.
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Old 6th Aug 2019, 18:03
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Originally Posted by milhouse999 View Post
Certainly an interesting one, Easyjet clearly had no intention of having a passenger use these seats and they planned to move anyone who had booked into these seats to alternatives once all had boarded.

Sorry, but that is just BS. IF it was known that the seats were not usable then it is pure negligence/laziness (call it what you will) to have not changed the seating of the affected passenger(s) prior to boarding. Seat reassignment at the gate seems a fairly routine activity these days on the flights I take, so why not this time?
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Old 6th Aug 2019, 18:59
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Unserviceable seats (or overhead PSU) isn't such an unusual event. Here it's noted and briefed, a belt with the word "SEAT NOT IN USE" is placed across the armrests to physically stop people sitting on them and Ops will sort out the seat assignments so the outstation doesn't even need to know.

Last edited by flight_mode; 6th Aug 2019 at 19:00. Reason: spelling
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Old 6th Aug 2019, 19:35
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A seat like that would not be acceptable on a bus or train.

On an aircraft it is disgraceful.
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Old 6th Aug 2019, 19:50
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It should be quite f%%%%%$^G obvious the seat row should have been replaced before any pax got anywhere near the aircraft........
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Old 6th Aug 2019, 19:56
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Originally Posted by sycamore View Post
It should be quite f%%%%%$^G obvious the seat row should have been replaced before any pax got anywhere near the aircraft........
Easyjet are dammed if they do, dammed if they dont. It could have happened earlier that day. What should they do? Remove the broken bits, get it signed off and block the seats or take the aircraft out of service in the middle of peak season?
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Old 7th Aug 2019, 01:25
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Originally Posted by sycamore View Post
It should be quite f%%%%%$^G obvious the seat row should have been replaced before any pax got anywhere near the aircraft........

Have to agree. I've changed out seats in our B727 after we've had some 'rough' army customers on a particular sector. It's a fairly painless task and absolutely should be done if the seat is obviously broken for both safety and appearance reasons. Not so much of an issue where the cushions have been soiled. Just remove them and the seat is not used but at least it is intact but obviously unavailable for use (although like most airlines, we carried spare cushions anyway) . I mean what happened to pride in your airline, it's offering, it's maintenance. We demand cabin staff dress and behave in a manner fitting to represent the face of the airline and then give them a cabin that looks like a piece of s***. Come on check in. It doesn't matter what was booked for the flight, the aircraft that has arrived on your pan is missing a bank of seats so reduce max seating by three and don't board passengers to go and sit in them. Wow!! The guy who posted the image and and made the senseless remarks is typical of what any company faces today as social media addicts hunt for other similarly senseless people to increase their 'likes". Can't fix stupid, but come on Easyjet, you just let all your passengers behind the curtain in the first Act while you were still putting your make up on. ...what do you expect?
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