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UA forcibly remove random pax from flight - Round 2

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UA forcibly remove random pax from flight - Round 2

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Old 17th Apr 2018, 16:44
  #41 (permalink)  
 
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Originally Posted by Harry Wayfarers
The Wikipedia account of this incident makes for some interesting reading and from reading it if I were the cop I'd sue United also.
That article also makes clear that the "cop" was not actually a cop but Department of Aviation security, and that they say his actions were "not within standard operating procedures". The word "police" (which confused many people) was supposed to have been removed from their uniforms etc. some months before the incident, but the order to do so was apparently ignored.

Of course this didn't stopped the real cops stating that the passenger fell and hit his head, before issuing a correction saying that actually they had nothing to do with the incident... says it all really

A quick skim through the actual lawsuit shows it is mostly against CDA and its commissioner, the sole allegation against United appears to be that they were negligent in requesting the plaintiff to do something which they should have known would require use-of-force, which he wasn't trained for. That seems rather like a urologist suing and saying a patient was negligent for asking him to do brain surgery which then went wrong.

There was a simple response to United's request - "we cannot persuade him to leave, and we are not trained to force him to leave". That that didn't happen is down to the plaintiff, not United.
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Old 17th Apr 2018, 18:16
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Is he only now realizing he is incompetent and asked to do something he was not trained for!?
What was he doing on the airport then?

Anyway
Belongs in jail, assault!
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Old 18th Apr 2018, 02:14
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Originally Posted by infrequentflyer789
That article also makes clear that the "cop" was not actually a cop but Department of Aviation security, and that they say his actions were "not within standard operating procedures". The word "police" (which confused many people) was supposed to have been removed from their uniforms etc. some months before the incident, but the order to do so was apparently ignored.

Of course this didn't stopped the real cops stating that the passenger fell and hit his head, before issuing a correction saying that actually they had nothing to do with the incident... says it all really

A quick skim through the actual lawsuit shows it is mostly against CDA and its commissioner, the sole allegation against United appears to be that they were negligent in requesting the plaintiff to do something which they should have known would require use-of-force, which he wasn't trained for. That seems rather like a urologist suing and saying a patient was negligent for asking him to do brain surgery which then went wrong.

There was a simple response to United's request - "we cannot persuade him to leave, and we are not trained to force him to leave". That that didn't happen is down to the plaintiff, not United.

What I believe to be quite significant is that it was the United ground staff that infuriated the passengers with their seriously bad attitude, that they created a passenger revolt that they realised, too late, that they couldn't control and found it necessary to call in 'airport security' to solve the problem that they created during which the 'assault' took place.

Something else I notes is that UA do not offer a cash incentive for volunteer offloads, if I were one of their passengers being offered travel vouchers, that probably have terms & conditions of use attached, I'd refuse to get off also but were they to offer me a sufficient amount of $$$ then I might be happy to go for a night on the lash at their expense!
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Old 18th Apr 2018, 17:09
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As a matter of interest

Presumably the carrier knew that the flight was oversold so why would they let a passenger through the boarding gate when no seat was available?
So far as I'm aware, boarding gate readers should reject any/all boarding cards when the capacity of the aircraft is reached.
Are BGRs not used at ORD?
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Old 18th Apr 2018, 17:58
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Originally Posted by Gove N.T.
Presumably the carrier knew that the flight was oversold so why would they let a passenger through the boarding gate when no seat was available?
So far as I'm aware, boarding gate readers should reject any/all boarding cards when the capacity of the aircraft is reached.
Are BGRs not used at ORD?
The conflict was due to a last minute deadheading crew who had been issued "must ride" passes.
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Old 18th Apr 2018, 19:09
  #46 (permalink)  
 
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Originally Posted by WingNut60
This was all done to death in UA forcibly remove random pax from flight - Round 1; subsequently and appropriately closed.

The new aspect (Round 2) need only be about the airport officer's claim to compensation, or anything related to that claim.
Your plea doesn't seem to be having much effect.

I've posted the link to the original thread already, but here it is again in the forlorn hope that this might save a load of time and unnecessary posts:

PPRuNe: UA forcibly remove random pax from flight
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Old 19th Apr 2018, 04:41
  #47 (permalink)  
 
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Originally Posted by DaveReidUK
Your plea doesn't seem to be having much effect.

I've posted the link to the original thread already, but here it is again in the forlorn hope that this might save a load of time and unnecessary posts:

PPRuNe: UA forcibly remove random pax from flight
In any thread over 3 pages, half the posters can't be bothered to read the posts in the first 2 pages. Good luck getting them to go read a different thread.
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Old 19th Apr 2018, 13:31
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The United flight in question was operated by Republic Airlines, a subcontractor, and that all airline employees involved, including the dead-heading crewmembers, were Republic employees.
The Republic CEO is on record openly bragging to his employees that they, Republic, have a contractual agreement with each airline that they can remove any passenger for a deadheading crewmember at anytime because "the airplanes belong to us".
United bears responsibility for the conduct of their subcontractor, but Republic crewmembers have frequently repeated their CEO's assertion.


If all this is correct then the lawyers are going to have a field day. If correct, then it would have been Republic who ordered seats to be made available for their dead-heading crew. It was their ground staff who attempted to action that. It would seem UA could not stop them, but UA has a duty of care to its pax. I presume the dispatcher, and station management staff and the flight crew all report to the CEO of Republic. So UA would not get a lot of help there. I can't remember if there was a UA representative on the scene. If so, and alone, I suspect they would have been powerless.
The pax had a UA ticket, so their claim is against UA, who no doubt will counter sue Republic. I wonder how the relationship is now?

Apologies for any wrong assumptions or missed facts. They will no doubt be corrected.
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Old 24th Apr 2018, 15:27
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IMNSHO, there should be a bright line between civil actions, and criminal actions. In this case, the LEO(he WAS an LEO at the time of the incidence, but they have been striped of that power now) had a duty and obligation to enforce laws as written. That, and only that is the power that LEO have over every other citizen(or human) on Earth. If there is no criminal activity involved, then the bright line standard drops to civil remonstrant.

Which leads to passenger rights and is covered by each airline contract of carriage, or contract of adhesion in the case of UA/Republic. Does a paying passenger, with a ticket and boarding pass become a 'trespasser' when the boarding pass is subsequently revoked AFTER granting access to the plane, and the seat? IMNSHO, the airline can no longer revoke passenger access to a common area(the plane) once it has gone through the extensive steps of; 1 selling the ticket(through whomever market). 2 Issuing a ticket. 3 Issue a boarding pass. 3 Checking the boarding pass prior to loading. 4 Allowing the passenger to cross the rubicon(pressure vessel) and take a seat. Therefore, no trespass, therefore no criminal action taking place, therefore the LEO was in the WRONG for using force to enforce a clearly civil disagreement.

And in that we finally come to the lawsuit of the LEO against the carrier, and his trainer, etc. Anyone can sue anyone in the US. Access to the civil courts is almost limitless, and as an LEO he's protected very carefully by a statute known as 'qualified immunity'. The true victim in this instance, is almost completely barred from suing the LEO(except in rare and egregious cases), however the LEO has unlimited access to redress his own failings by blaming others. A competent civil court judge would have a case hearing, with all parties present, and limited discovery and then toss the thing out for being unfounded in law, and pointing out that the LEO acted outside the bounds of his authority, and should be liable for civil action himself, notwithstanding, or outside of the scope of qualified immunity.

Having that ever happen is about as likely as me dating Ariel Winter, but one can always hope.

YMMV
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Old 24th Apr 2018, 16:20
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Originally Posted by ethicalconundrum
Therefore, no trespass, therefore no criminal action taking place, therefore the LEO was in the WRONG for using force to enforce a clearly civil disagreement.
This is basic legal stuff that was settled literally centuries ago in jurisdictions where trespass isn't a criminal offence, such as the UK.

The police are allowed to use 'police powers' such as restraint and physical force to remove people from private property if the owner of the property so requests, even if no criminal offence is being committed by them being there.
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Old 24th Apr 2018, 16:37
  #51 (permalink)  
 
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Originally Posted by ethicalconundrum
Which leads to passenger rights and is covered by each airline contract of carriage, or contract of adhesion in the case of UA/Republic. Does a paying passenger, with a ticket and boarding pass become a 'trespasser' when the boarding pass is subsequently revoked AFTER granting access to the plane, and the seat? IMNSHO, the airline can no longer revoke passenger access to a common area(the plane) once it has gone through the extensive steps of; 1 selling the ticket(through whomever market). 2 Issuing a ticket. 3 Issue a boarding pass. 3 Checking the boarding pass prior to loading. 4 Allowing the passenger to cross the rubicon(pressure vessel) and take a seat. Therefore, no trespass, therefore no criminal action taking place, therefore the LEO was in the WRONG for using force to enforce a clearly civil disagreement.
Do you have a copy of United's Contract of Carriage in force at the time of sale of the ticket? Shortly after this hit the news, (within a day or two) looked up United's Contract of Carriage on their website, and the contract there was a contract whcih had been revised after the incident. I doubt that it was a coincidence that happened withing 24 hours of the incident. So I don't know what provisions were in the contract of carriage for that ticket. You've opined that once a passenger is physically on the airplane, he is invulnerable to being removed. (there are specific provisions for removing someone for bad behavior but those wouldn't be relevant to the initial request to leave the airplane) Let's assume in arguendo that you are correct. Hypothetically what happens if the boarding process allows more ticketed passengers on board the airplane than there are seats? This is not much of a stretch, I personally have been boarded several times holding a ticket for a seat for whcih someone else held a ticket to. In each time it happened to me, there eventually was a seat for everyone. However if the seat assignment program and the ticket scanning and screening device work that imperfectly, it ain't a big leap to having allowed say, 141 passengers all holding legally issued tickets on a 140 seat airplane. You say to one of the redundant ticket holders, I'm sorry sir, you will have to step off the airplane. and he says, no, I'm not leaving. What then? What if all of the 141 legally ticketed passengers who are already physically on the airplane refuses to get off the airplane? You take off with one person standing in the aisle? You wait until the airplane grows another seat? If you can't remove anyone except for cause, and everybody refuses to deplane, what happens then?
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Old 24th Apr 2018, 16:46
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Originally Posted by Lascaille
This is basic legal stuff that was settled literally centuries ago in jurisdictions where trespass isn't a criminal offence, such as the UK.

The police are allowed to use 'police powers' such as restraint and physical force to remove people from private property if the owner of the property so requests, even if no criminal offence is being committed by them being there.
Nice to know. However, they weren't in the UK, they were in the People's Republic of Illinois, which has a very different set of rules on trespass.

However, you slice it - the burden of trespass is not linear, or equal for all types of locations. One could argue a very strict circumstance in a private home, where revoking consent to remain results in trespass if the person doesn't leave immediately. To a more liberal version where the public is granted normal access to a privately owned, but publicly accessible location like a Starbucks. To an ever more liberal interpretation to a location which has been granted access to the public by use of control methods such as; paying a fee for that location. Controlling access through ticket and checking. An expectation of a quid-pro-quo(I sit here quietly, you move me from point A to B). In the later case, I submit that the rules on trespass no longer exist as a criminal case. As long as the person has met all the contract rules in place, there is no criminal activity. As such, the airline has a duty to perform on that contract, or optionally take civil action to thwart the contracted party.

They were free to sue the person on their plane, or cancel the flight and let the person sit there until they rot, or offer alternatives, or many other civil remedy. What they were NOT allowed to do is order an LEO to create a criminal case out of thin air, then violate the citizens civil rights by attacking, and beating on them like a poor step child.

Again - YMMV, but this is how civil society is supposed to work. Maybe UA/Republic didn't get the memo.
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Old 24th Apr 2018, 17:31
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Originally Posted by ethicalconundrum
Nice to know. However, they weren't in the UK, they were in the People's Republic of Illinois, which has a very different set of rules on trespass.
I'm pointing out that in a jurisdiction where trespass is _not_ criminal, the police are still allowed to remove a person despite no crime being committed.

This is because the alternative is clearly ludicrous - imagine finding a person in your front garden, calling the police and them saying 'we can't arrest him or force him to move because he's not committing a crime, you'll have to sue him.'

I don't know why you would expect the police to have fewer powers in a jurisdiction where the offence _is_ criminal.
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Old 24th Apr 2018, 17:48
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I've already covered this. The case you use as example - the trespass on private property is the underlying crime. Provided you have told them to leave your property, and they have refused. Once more just to clear up - a person sitting in an airline seat, which they paid for, which is a publicly accessible place, which the airline checked off numerous ways, can no longer revoke permission to remain and create a criminal case.

To whit: 1 Dr Dao was never charged with a crime. 2 The LEO was subsequently fired for cause. 3 The CEO of the airline admitted publicly that Dr Dao had ever legal right to sit there unencumbered. 4 Dr Dao received a significant CIVIL settlement from the airline, and I think from the city of Chicago for his treatment.

And that will be the end of this. Back to the lawsuit aspect, I think given the above points, the LEO will have an uphill battle with the courts, including the court of public opinion where his CIVIL case will be heard.
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Old 24th Apr 2018, 18:02
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Originally Posted by ethicalconundrum
I've already covered this. The case you use as example - the trespass on private property is the underlying crime. Provided you have told them to leave your property, and they have refused.
That is not a crime in the UK. It is a civil matter.

Do you understand my point now?
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Old 24th Apr 2018, 18:30
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Originally Posted by ethicalconundrum

To whit: 1 Dr Dao was never charged with a crime.
That doesn't prove anything.

Originally Posted by ethicalconundrum
2 The LEO was subsequently fired for cause.
That doesn't necessarily shed any light of the underlying issue of whether an airline can request you to get off their airplane.


Originally Posted by ethicalconundrum
3 The CEO of the airline admitted publicly that Dr Dao had ever legal right to sit there unencumbered.
You have a link to that statement? I've read a number of statements by Untid's CEO and none of them say anything remotely like that.

Originally Posted by ethicalconundrum
4 Dr Dao received a significant CIVIL settlement from the airline, and I think from the city of Chicago for his treatment.
Also proves nothing. Sometimes a settlement is the cheapest, least painful way to make a situation go away, regardless of whether you're right or wrong. With a settlement, you know what your getting, if a lawsuit goes before a jury, you're rolling the dice. Better to agree to a pay out, save the trial costs, and have the plaintiff agree to things like not discussing the case, not disclosing the size of the award.
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Old 24th Apr 2018, 21:04
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Originally Posted by A Squared
That doesn't prove anything.

However, the contra-positive would prove something. That he had committed a prima facia crime(which would be followed by indictment, trial, conviction, sentence, and punishment). None of that happened, but the opposite happening would be fairly conclusive.

That doesn't necessarily shed any light of the underlying issue of whether an airline can request you to get off their airplane.

Of course they can request you get off the plane. They can insist you get off the plane. What they cannot do is turn their civil failure to manage their property short of declaring it escheat, and surrendering it to the city/state/fedguv. The resolution of this civil failure on the part of UA devolved to 'we are not going to cooperate, we are going to use force'. The results were as I have indicated, and the entire event has had serious negative consequence for EVERYONE(firings, loss of revenue, settlement cost, loss of advancement, etc) involved except Dr Dao. We call this a 'win'.

You have a link to that statement? I've read a number of statements by Untid's CEO and none of them say anything remotely like that.

I do, and you should find it and read it.

Also proves nothing. Sometimes a settlement is the cheapest, least painful way to make a situation go away, regardless of whether you're right or wrong. With a settlement, you know what your getting, if a lawsuit goes before a jury, you're rolling the dice. Better to agree to a pay out, save the trial costs, and have the plaintiff agree to things like not discussing the case, not disclosing the size of the award.

Again, as with before, the proof is in the contra-positive. While I agree in principle that the compensation was the least worst case for UA to go, they had the option of telling Dao to go consume feces, become ill, and die in the corner. That they did not do this, and that the settlement amount was significant shows that the alternative more than likely would have cost them far, far more. A settlement is never an admission of guilt. However, we all are adults and we all know better. - well, some of us are.
I hope this brings an end to the original case discussion, but sigh - I suspect that may not be the case. Either way, I'm not interested in participating in the orig case discussion anymore, and would like to move on to the dismissed LEO lawsuit. But - for those of an argumentative bent, carry-on without me.
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Old 24th Apr 2018, 21:08
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You have a link to that statement? I've read a number of statements by Untid's CEO and none of them say anything remotely like that.

Originally Posted by ethicalconundrum

I do, and you should find it and read it.
Yep, exactly to be expected.
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Old 24th Apr 2018, 21:11
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Originally Posted by A Squared
You have a link to that statement? I've read a number of statements by Untid's CEO and none of them say anything remotely like that.



Yep, exactly to be expected.
Research is a paid service. Contact me by PM for my rates. Or - don't. I found it.
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Old 24th Apr 2018, 21:16
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Originally Posted by ethicalconundrum
Research is a paid service. Contact me by PM for my rates. Or - don't. I found it.
Uh-huh.

The CEO never made a statement that could be remotely construed as admitting that legally Dao could refuse to leave the plane. We all know that. You're just making yourself look foolish and dishonest by playing your "I have a link but I'm not going to show it to you" Do you seriously believe anyone is fooled by that?
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