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Ryanair Overheats Passengers At Eindhoven Airport

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Ryanair Overheats Passengers At Eindhoven Airport

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Old 21st Aug 2012, 16:13
  #41 (permalink)  
 
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Doesn't Ryanair have a monopoly of certain routes, eg STN to DUB? So how do you avoid them in such circumstances?

Jack
Plenty of options - get the train to Birmingham/Heathrow etc and then use other operators or even get the boat across.

CityFlyer also have a service to Dublin from London (City) Airport

Last edited by fireflybob; 21st Aug 2012 at 16:23.
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Old 21st Aug 2012, 16:29
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There are very few airports you can't get to via a connection through AMS.
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Old 21st Aug 2012, 16:39
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I wonder how many negligence cases they have against them? I can't believe the Americans are not suing after the Barcelona incident???
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Old 21st Aug 2012, 16:40
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Originally Posted by tom775257
Pablo?
Ding, ding, give that man a cigar.
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Old 21st Aug 2012, 16:42
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This is disgusting. I can only imagine what it must of been like for those passengers.
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Old 21st Aug 2012, 16:50
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If the doors are closed and the airco is not used there simply is no fresh air supply to the cabin by any means..not?

People stuck in an enclosed tin can...

Last edited by zooloflyer; 21st Aug 2012 at 16:51.
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Old 21st Aug 2012, 17:13
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Can't blame the CP, just doing what the've been told
And therein lies the problem ....

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Old 21st Aug 2012, 17:58
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When Captain has no balls, then Passengers must act as a matter of self preservation

Without APU or ground air supply in a crowded cabin with closed doors, it's not just a matter of health and comfort, but a matter of toxic air.

As this airhead captain, his dumb F/O and his dumb cabin crew had ignored this obvious acute health hazard, passengers should have opened doors and popped the over wing hatches, irrespective of whether any slides were armed. Based on the video, this was an emergency situation, and any court of law would have sided with passengers' actions.

Last edited by GlueBall; 21st Aug 2012 at 17:59.
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Old 21st Aug 2012, 18:20
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I like Captains with balls.Twenty years ago, mate of mine suffered his beloved airline going bust under him. Although he was not ex RAF, did not like boats & was not a freemason, got into a horrible bucket & spade outfit. Nasty night in Palma, told he was facing a 6 hour delay (yes, six), declined boarding, kept his pax fully informed (actually went into the Terminal ). They left, about four hours later. He was summoned to HQ, told what the Company policy was; BOARD, take the delay, someone might drop out of the sequence !! Yeah, Yeah Yeah ! They tried to stitch him up, he left & went on to a very successful career with a National Operator. Not many Commanders like him are around in this dog eat dog, dreadful conditions world that we live in. But, that is what we are talking about; Command ability rather than scardeypanzies fearful of jobloss.
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Old 21st Aug 2012, 18:30
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Can someone point me to the instruction that says doors have to have steps in order to be opened? Our recent memo says just that the doors have to be guarded only.

EIN is a big place - there would have been plenty of places to tuck an aircraft out the way and run one engine with the pack on. 300kgs an hour is not that much to prevent a mutiny, perhaps it will encourage Ops to think more carefully about where they dispatch their aircraft.

I find that most people who do not jumpseat are the culprits, they simply do not have the appreciation of the cabin conditions with no APU that others have. I was once taught an important lesson from an LTC on a line check...

Him: Close your FD window.
Me: Why? It's hot!
Him: Then why is the APU not running? If your hot, you can damn well bet the pax are hot. Window Open = Packs ON.
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Old 21st Aug 2012, 18:37
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A couple of years ago my girlfriend and I were waiting for our return flight from Kefalonia to Manchester. Spent ages waiting outside in 35+ degree heat, then got on the plane (Thomas Cook A321) and it was so hot.

We spent about 30-40 mins on there with the doors closed and no aircon. Things got pretty uncomfortable until we took off, then the familiar sight of haze you get when the air con comes on on an Airbus as we climbed out and things began to get comfortable again.

I know this wouldn't have been comfortable, but can't help thinking there wouldn't be as much fuss if this wasn't Ryanair. Just saying.

I've flown them many a time, from short trips such as Manchester-Dublin to longer trips like Liverpool to Seville. They've exceeded my expectations every time, and there have been issues (e.g. inbound flight needing to land at Madrid due to tech problems), which they've handled pretty well.

Perhaps one day they'll piss me off enough that I won't fly them again, but that time has yet to come.
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Old 21st Aug 2012, 18:57
  #52 (permalink)  
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Originally Posted by 1stspotter

Yesterday there was another example of bad pax treatment of Ryanair. A pregnant women was denied boarding.

Of course she was denied boarding as she could not produce a release-for-flight certificate signed by her doctor.

Stick to the facts please. What happened in EIN is a very serious safety issue but we don't need people spewing half-truths, thanks.
@Root: you obviously did not see the television program.
It was about a women who was denied on a Ryanair flight from Weeze to Bari. She DID show at checkin a fit-to-fly letter signed by her docter stating the due date, she was fit to fly and other info.

She was denied boarding because she did not have the *Ryanair* template letter with fit-to-fly info. The requested info in this Ryanair formatted form was the same as the letter signed by her docter. The only difference was the Ryanair logo missing!

The passengers tried to contact Ryanair in Ireland but they were sent to various people with no result.

Any European airline must have a very good reason to deny someone on a flight. This is not a valid reason. In a response Ryanair said that this is the company policy.
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Last edited by 1stspotter; 21st Aug 2012 at 18:59.
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Old 21st Aug 2012, 19:25
  #53 (permalink)  
 
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Why is the captain not coming out of the flight deck talking face to face to the passengers? That's what we are supposed to do where I work.

And what about those clueless cabin crew?

And what's the first officer doing in all this? Should be telling the captain "get yourself in the cabin and talk to those passengers face to face and explain what's going on!" That's what CRM is all about.

Some of those people ought to be walking the streets with a P45 in their hand. What a shambles! Does little for Ryanair's image.
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Old 21st Aug 2012, 20:01
  #54 (permalink)  
 
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And RYANAIR have airstairs at door 1L...

Nobody thought of this? It's just a piss poor captain if you ask me, leaving his CC and pax clueless, airmanship zero and a weak coward not to face his passengers.

Last edited by 737Jock; 21st Aug 2012 at 20:09.
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Old 21st Aug 2012, 20:25
  #55 (permalink)  
 
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I have posted this before, but I cannot for the life of me understand why Ryanair, who actually had a great thing going in the beginning, treat people, their customers, the travellers, like pieces of ****...

Every flight, the same, every airport the same, people treated like something you may have trodden on.

The crew are generally brain dead, and cannot make decisions at all.

Met him once, MOL, and was really tempted to ask would it not be easier to treat people nicely. Did not, and I am not sure that I would have got the response I would have expected. Would rather walk nowadays, than fly them.
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Old 21st Aug 2012, 20:28
  #56 (permalink)  
 
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Does little for Ryanair's image.
How could anything worsen the image of this despicable outfit?

It beats me why anyone would ever fly on Mikey-the-Pikey's horrible little airline.....

Just say no!
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Old 21st Aug 2012, 23:37
  #57 (permalink)  
 
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If only one of the pax had the guts to open the door and inflate the slide.. screw this gig. Thanks for your respect, RYR slaverinoes.
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Old 22nd Aug 2012, 02:38
  #58 (permalink)  
 
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by BEagle: It beats me why anyone would ever fly on Mikey-the-Pikey's horrible little airline...
1. Some people don't know any better.

2. Those that do know better are happy to pay less per mile for their airfare than they would pay to get to the airport.

What beats me is why anyone would pay cattle-class fares then complain when they are treated like cattle.

Just say no!
Amen to that.
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Old 22nd Aug 2012, 03:21
  #59 (permalink)  
 
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A few years back on a 35+ day, I requested AC huffer for an hour prior to board time they showed up 5 min prior to boarding, then pulled the hose to load baggage. I left them in the bus, until the cabin temps came down to merely uncomfortable. As PIC you are responsible for your charges, a case of heat stroke is an indication of your failure of your thought processes.
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Old 22nd Aug 2012, 06:40
  #60 (permalink)  
 
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This whole incident - shows once again - the unprofessionality of the crew / expecially the Ryan-Air skipper - he has the obligation (!) for the welfare of the passengers, once doors are closed; NO way, i'd ever think about closing doors in the summer-heat without air-conditioning functioning -> disrespectfull to the pax an overall plainly DISGUSTING !!!

Last edited by Cyberbird; 22nd Aug 2012 at 06:41.
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