roster / crew management system pain points

[Fireman in Red Bank]

Hello everyone,

I am doing some research regarding limitations and shortcomings of commercial roster / crew management systesms from companies' perspectives. Mind sharing your perspectives?

- What system(s) do you / your company use?

- If the company would have to improve the system, what kinds of problems are most important for them to fix?

- What are the pain points of the system from your perspectives (as a user)?

Thanks all!
Fireman