David Clarke headset repair
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David Clarke headset repair
I've got a DC 10-13.4 headset that produces unintelligible transmissions. The volume is strength 5 the understandability is nil!!
Does anybody have a recommendation for a good repair shop?
Does anybody have a recommendation for a good repair shop?
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If I was in the USA I would agree with the above advice but the cost of shipping from the UK is likely to exceed the value of the unit.
Adams Aviation are the UK agents and carry a good range of parts, the unit is not difficult to work on and as it sounds like a mic problem why not change that and see if this works, But first just check the continuity of the cables incase you have an intermittent conection.
The Adams website had the IPC for all the DC headsets last time I looked so you can find the part numbers yourself.
Adams Aviation are the UK agents and carry a good range of parts, the unit is not difficult to work on and as it sounds like a mic problem why not change that and see if this works, But first just check the continuity of the cables incase you have an intermittent conection.
The Adams website had the IPC for all the DC headsets last time I looked so you can find the part numbers yourself.
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If I was in the USA I would agree with the above advice but the cost of shipping from the UK is likely to exceed the value of the unit.
Look up a consolidating company, you'll be surprised how cheaply you can send stuff if you're prepared to shop around.
Alternatively, if you'd been bothered to look on the DC website, you would have found "Headset Services Ltd." in Shoreham listed as an "International Warranty Repair Facilities".
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I sent an elderly DC 10-20 back to David Clarkes about 18 months ago after the company at Shoreham couldn't fix it. Shipping by Royal Mail wasn't excessive and it came back totally re-furbished, no charge for either the work or the return shipping. Best service I have ever had from any company, anywhere.
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Mixture
How much time do you spend shopping around ?
How much insurance is included with the shipping ?
What time scale are you talking about ?
How much do you pay the agents to sort the customs paperwork for the units return ?
How much insurance is included with the shipping ?
What time scale are you talking about ?
How much do you pay the agents to sort the customs paperwork for the units return ?
I've got a DC 10-13.4 headset that produces unintelligible transmissions.
Thread Starter
Thanks for all the input people.
I shall do some testing as suggested by the site posted by Flyingmac.
Whopity, my daughter's D-C works fine when plugged into the same socket so I'm assuming it's my headset. Hopefully the testing will identify this then I will be getting the microphne and removing the screw!
I shall do some testing as suggested by the site posted by Flyingmac.
Whopity, my daughter's D-C works fine when plugged into the same socket so I'm assuming it's my headset. Hopefully the testing will identify this then I will be getting the microphne and removing the screw!
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DC repair at no cost
I had a broken plastic bracket on a DC X11. The headset is 6 years old.
I contacted support; they said no problem - all I had to do was pack it up and they paid for FedEx collection, repaired at no charge, then DC paid for FedEx return ! (So cost me absolutely nothing and came back like new.)
Perfect service !
I suggest you contact Customer Service there (I did this via the website link): Brian Degnan is the Customer Service Manager.
I contacted support; they said no problem - all I had to do was pack it up and they paid for FedEx collection, repaired at no charge, then DC paid for FedEx return ! (So cost me absolutely nothing and came back like new.)
Perfect service !
I suggest you contact Customer Service there (I did this via the website link): Brian Degnan is the Customer Service Manager.