Garmin Aera 500 and Jep Flitestar

[maybe one day!]

Help please!

I have an Aera 500 and Jeppesen Flitestar which I can not get to link together to upload routes. Jeppesen say the Aera is not a supported product? Anyone have any ideas? surely they must be compatible?

[IO540]

If Flitestar doesn't support the specific GPS then you are stuffed.

There are no standards as such.

[Kubi]

I am experiencing the same problem.
Sent a request for help to garmin and flitestar.
Will post the answers.
Appreciate any help from users to overcome this matter.
Thanks
Andreas

[weltweites]

Hi there,

i already had several communicaton between Garmin and Jeppesen .. end of story .. they say the other one is responsable for it

So sofar no luck .. i hate them both and would use other products if they werent that good ..

Hope someone else got a newer answer .. i got the info around last year November(2010)

c.u

[IO540]

You mean you managed to "communicate" with both Garmin and Jeppesen?

That's amazing. It's a lot more than I have ever managed.

Neither company has anybody with more than 2 braincells on the customer interface. All one can hope for is that these requests are fed through to somebody in the underground bunker in which they keep their Basic programmers locked up.

[24Carrot]

... in which they keep their Basic programmers locked up.

Now, now, you do them an injustice, they have also mastered 'C', as demonstrated here:
Garmin Device Interface SDK

In case anybody was wondering, this interface does not work with the Aera 500.

[IO540]

Interesting... they will be moving to Pascal next.

However I am encouraged to see the small print

This documentation is provided on an "as is" basis without warranty of any kind -- either expressed or implied -- including, without limitation, any implied warranties of merchantability or fitness for a particular purpose. The information contained within this documentation is subject to change without notice.
In addition, no developer support will be provided by Garmin concerning the information contained within the documentation or implementation of this information within your software application.



I was almost thinking they will be getting into "customer service" (you know, that nebulous concept which used to be trendy in the 1960s). Feel a lot better now...

[atb1943]

....You mean you managed to "communicate" with both Garmin and Jeppesen?
That's amazing. It's a lot more than I have ever managed....

We are getting forgetful (and perhaps a little unfair) in our old age, aren't we Peter...?

Ho hum

[IO540]

We are getting forgetful (and perhaps a little unfair) in our old age, aren't we Peter...?

Things are not wot they used to be when you worked there, atb1943

Shall I send a copy of my 2010 email correspondence to your last email address?

Maybe not. You would be up all night wading through it and you would have no hair left by the morning.

And that was just to purchase one CD.

The customer service at Gatwick is the pits now. Emails seem to go to the PC of one employee who basically bins half of them, and answers the rest anonymously without reference to previous threads.

[dypen]

I have the same computer program and GPS, someone has found solution to this so it is possible to get the route over to the GPS ?

[Genghis the Engineer]

I've managed to export Navbox routes to my Aera. It worked, but badly. The moment you start making even small route changes (through some airspace instead of around, or vice-versa, 10 mile dog-leg around a CB...) the Aera does not handle it at-all well, constantly trying to drag you back onto exactly the planned route.

I've stopped doing it that way. I do a standard PLOG, and simply use "direct to" waypoints in turn on the Aera. That works fine, without mucking about, and gives me all the updates and situational awareness I need.

G