Uploading pictures hanging up at 90%

[Asturias56]

Trying to upload a .jpg to Which Aerodrome Mk IV.

Upload starts as normal, reaches 90% and stops. tried several images and linking directly as well as drag 'n drop without sucess

Also affecting What cockpit..... (sorry about the BOLD) - can't get rid of it

[treadigraph]

Same just happened to me on my Android phone... try again from Laptop when I get home...

[jolihokistix]

Just tried to upload a photo to this thread at Medium size, and as you say it stopped at 90%.

[Senior Pilot]

Reported to IB Admin, hopefully will be attended to when the email hits the inbox!

[IBJoel]

Anyone here using a VPN?

[jolihokistix]

Originally Posted by IBJoel

Anyone here using a VPN?

Nope, not here.

[IBJoel]

It should be fixed now. Intermittent gallery issues overnight and into the morning here. May need to refresh your cache, as is often the case

[treadigraph]

Yep, working for me - thanks Joel!

[Asturias56]

Thanks - fixed and running fine

[Mr Mac]

I have not been able to up load photos for sometime. When I pick the photo it just refuses to upload. It used to work but not been able to do this for around 8 months so just gave up.
Cheers
Mac

[Asturias56]

Clear the cache and any Pprune cookies

also check the size - many phones now take very very large files as pics

[Senior Pilot]

Mr Mac it may also be the file type you are trying to upload, have you checked it against the accepted list?

[artee]

Originally Posted by Senior Pilot

Mr Mac it may also be the file type you are trying to upload, have you checked it against the accepted list?

Agreed. If it's a photo downloaded from the Internet, there's a reasonable chance that it downloaded in WebP format, which the PPRuNe system will not (yet) accept.

[Mr Mac]

Just tried one .jpg and just get failed to up load. Not sure what the issue is. I am away for a few days so will check further when back in Europe.
Cheers
Mr Mac

[TWT]

I've had that issue when the .jpg file size is too large. I then use MS Paint to compress the image which then allows it
to upload

[Senior Pilot]

Originally Posted by TWT

I've had that issue when the .jpg file size is too large. I then use MS Paint to compress the image which then allows it
to upload

Photo file limit is 17mb and 7mb for .pdf files.

Cheers