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Old 22nd Jul 2020, 10:48
  #1 (permalink)  
Thread Starter
 
Join Date: Mar 2011
Location: Cyprus
Posts: 32
Contact us

I have , now, on two occasions used the "Contact us" for info but got no reply.

1. Got a new computer. Went to my fave site but couldn't log in because I have forgotten my password. Some links to achieving a resolution proved far to difficult. Worse than the Cranwell Selection Board (passed that) but this ? Cripes ! Gave up and wrote via the "Contact us" bit but, as I say, no reply, twice.

2. Good mate cannot log in at all. His title has been dropped from the log-in page where it remembers your log in details. He has been staying with me, uses my comp for regular Ppruning but can no longer access. I added that question to my "Contact us" effort but, still no response.

Must be the virus eh ?
Gordomac is offline  
Old 22nd Jul 2020, 11:00
  #2 (permalink)  
Deputy Assistant Bottle Washer
 
Join Date: Sep 2007
Location: PPRuNe
Posts: 3,580
Gordomac the aviation Administrator has been off sick for quite some time, so the IB Admin may have missed your messages. IBobi or IBJoel should be able to help
Senior Pilot is offline  
Old 22nd Jul 2020, 13:36
  #3 (permalink)  
 
Join Date: Oct 2007
Location: Here
Posts: 824
If you still have your old computer and you had the password saved in the browser you will I think be able to go and look it up there. Details depend on the exact browser but I think I have been able to do this on every browser that I have used. Exact details also likely to be browser version dependent. Many browsers now have a search within the setting page. On chrome searching in the settings page for "password" takes you right there.
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Old 22nd Jul 2020, 20:06
  #4 (permalink)  
***RETIRED*** Do Not Contact
 
Join Date: Dec 2013
Location: LA
Posts: 1,207
Originally Posted by Gordomac View Post
I have , now, on two occasions used the "Contact us" for info but got no reply.

1. Got a new computer. Went to my fave site but couldn't log in because I have forgotten my password. Some links to achieving a resolution proved far to difficult. Worse than the Cranwell Selection Board (passed that) but this ? Cripes ! Gave up and wrote via the "Contact us" bit but, as I say, no reply, twice.

2. Good mate cannot log in at all. His title has been dropped from the log-in page where it remembers your log in details. He has been staying with me, uses my comp for regular Ppruning but can no longer access. I added that question to my "Contact us" effort but, still no response.

Must be the virus eh ?
You can always use "forgot password" to reset it, if you're still getting the emails. If you no longer have email access, AND you've lost your password, I'm afraid you are out of luck and will need to re-register from the start.
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Old 23rd Jul 2020, 09:35
  #5 (permalink)  
Thread Starter
 
Join Date: Mar 2011
Location: Cyprus
Posts: 32
Thanks V much for all responses. I will try again with the new suggestions.
Gordomac is offline  

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