Globespan 2007
 

As the issue of seating has been closed on the other forums, heres a continuation of that thread.

re GLS-SFB and other flight issues.

Globespan have leased their only 767's to Air India. They are currently leasing 2 x 767's from NEOS and are attempting to refit these with a cut down business class (with 38" pitch as opposed to 50"). Premium and ecconomy is in doubt as no one at Globespan will confirm what the seating will be.

As of today the known situation is :

Globespan are leasing 2 x 767 from NEOS as theirs have gone to Air India to make them even more money.
The original seating in these NEOS 767's was 280 seats single class, 232 config, no personal IFE.
They are attempting to refit to some kind of business, premium, ecconomy config but have refused to confirm when questioned.
The current status of GLA-SFB flights for the 2007 summer season is unknown. GS have stated that passengers on these flights who have already booked will receive an e-mail/telephone call within the next 48 hours detailing the changes.. This doesn't bode well for those who have now paid for business/premium seating and could now be dumped in a cramped seat without the additional services they have paid for.

I will be posting whenever I get more news but so far its not looking good for GS. Selling seats on aircraft they dont have, charging customers for services they wont get and for those who have checked their website, you'll notice the 50" seat pitch has been removed from flights and been replaced with 'Generous Seat Pitch'... Generous in Aircraft speak can be as little as 30"... Economy and Premium have the same wording.....

Watch this space..............


If you have abooking with Globespan I would be very worried right now and I advise calling them ASAP to confirm you are getting what you have booked and will actually be able to fly on the dates you need.

It is indeed a worrying time if you are a Globespan customer.

More news
 

Latest from GS. flights to SFB will be using 767 and 757. GS have refused to confirm the source of the 757 and as yet there are no confirmed agreements with any leasing agents with GS for them to aquire 757's. The deal with Iceland Air went pear shaped and fell through so it wont be theirs, there is a possiblity it could be Excel Airways but that hasn't been confirmed. If the do end up with a 757, it will seriously impact the sched as that aircraft wont make it across the pond in a single hop so the direct flight option goes out the window.

The only 767'sGS are left with are leased from NEOS. These are ex KLM aircraft and were refitted on Greensboro to a single calss, 280 seats so would have to be refitted again to offer 3 class layout. thats a lot of dosh to put out on a short term lease..

GS have refused to confirm anything. Cant confirm aircraft, cant confirm seating, Cant guarantee 50" or even 38" seat pitch at this time, cant confirm booking wont be changed or even cancelled... this simply isn't good enough.

Well if there is 50 inches worth of seating, are these 767's 300's? If so are they the same door wise as the GSM fleet.

Most 767-300's have a 6 door config 2 front 2 middle and 2 aft, GSM's dont they have 4, 2 front 2 aft, and 4 mini exits on the wing.

Is the reason they cant have 50" because they are 200's or that there is a problem with this middle door option?

Oh Joy!!! :(

Not the same door config as GSM.
Lease a/c have 2 doors either side in front of wing, 2 emergency doors behind wing and 2 doors at the back.
Should be no problem with seat pitch, this door config is for high capacity.:ok:

Merde!!!

I have just booked a business class single SF-GLA and noticed the 50" seat pitch had been removed. I am flying back from Sanford on 29th March, anyone got any idea which aircraft I'll be on?

tightslot
this threat was closed on A A and R and the mod advised a move 2 P and S L F i opened a thread on the seat pitch guide being removed from globespans site early in january and you CLOSED it is this not the place for pax 2 find out what is going on, if you had spent 9,000euro for yourself and 7 family members for a service that u are not going 2 get you would be asking questions . i hope globespan get sorted out because the service onboard is great and the crew will be the ones suffering .

i used this forum to find out about the service and the seat ect i go to orlando 5-6 times a year so globespan and i will be spending a lot of time together as they have the only direct service from my country 2 orlando i have travelled with them three times bfs-sfb in five months so if i had anything bad 2 say about them it would have come out by now and if someone wanting 2 know what is going on is to boring for you that is your problem

anyway back to the Topic any info would be great on what a/c ,seat config,will the flights be direct ect ect ect thanks

Well, just visited the GSMN web site to see for myself, now from MAN as of the 1st the YHM will be 38", but the Calargy is still 50", the plot thickens :rolleyes:

Moderator : Sorry mate, I thought forums were used to give people access to information they normally wouldn't have.

I dont have a vendetta agains GS but I, like many other travellers, do have an interest.
I would hope that anyone who had any information on an Airline would use such outlets to pass that information on. An apparently small change to the airline may jeopardise hundreds of peoples travel plans or the level of service they are parting with their hard earned cash to enjoy.
I for one am delighted there are such forums available and use them extensiveley to research each and every trip I make and any piece of information, no matter how small or trivial it may seem, can make the difference between making, keeping or cancelling a booking.

The more people who access this info the better as it will put pressure on the airlines to improve the service they offer or lose custom. Your forums are packed with this type of inforamtion and I appreciate your efforts in keeping it alive.:D

I don't have an issue with moving the threads to another location, or closing it completely but please dont chastise those using the web to pass on even the smallest piece of information. That snippet of data can make a world of difference to so many people.

Any hoo.....

More news today....

GS will be using a 757 and 767 to SFB this summer. The 757 is leased from Iceland Air and its been repainted in GS colours and is due to start in April if not before. Business seating pitch is reduced by 25% from 50" to 38" as no internal refit is being done. Data is available on the layout etc on the Iceland Air site. Look under their Saga Class entries.

767's are being reffitted but the one used on the SFB route may have the same 38" pitch so they can squeeze in the extra passengers they cant get on the 757.

GS are planning a single hop 757 excursion to FL from the UK... Bit worrying. :confused:

Distance to SFB from GLA : 4200 miles
Range of a loaded 757-200 : 3900ish
Short by : 300. Better get your wellies and water wings ready or hope for a strong tail wind.

Their excuse for it being able to make it is "we will be limiting the cargo on these flights to extend the range".....YEAH RIGHT. Do you seriously think they are going to dump precious cargo income so joe public can take that extra towel to the beach???? Dont think so. :=

Keep an eye out for your change notifications when you get bumped to the 757, and watch out for the 'Extra' flying time they stick in... It wont mention a stop as it isn't officiallly a stop, refuelling doesnt get a mention.

What ever time you are set to depart, add 4 hours and that should be the local time you are to arrive. Anything else and your stopping somewhere.

As always, as soon as I have any more I'll post...... Moderator willing :ok:

mm0wkj

Do you know when this is all about to start? I am a bit p'ed off coz I specifically booked GSM business class for the extra leg room. One very unhappy customer here if it is a change to the a/c I thought I was going to fly. Is there any compensation if you do not get what you paid for?

757 planned start April or March if they can get it organised in time.

Best to call them and get some info direct. 08700 541 222 is the best number. if its engaged, try again and wait for it to time out before hanging up.... it may ring for quite a while.

Tuesday flight
 

Does anybody know why the tuesday flight from glasgow to orlando has a stop and the rest of the week it does not

ta

Tuesday flights go via Belfast.

the tue flight stops in bfs but it is a fast stop i think it takes about 1 hour

It could be an ER, i remeber some FinAir 757-200 did SFB flights out of MAN for AIr scanidic, these a/c have bigger engine's and a higher full pay load.

Although i think it tech stopped in Bangor on the way out for fuel.

Well I'd like to say that I support your quest fully mm0wkj. I'm millimetres from booking Edinburgh - Hamilton and I'm aware of all the uncertainty regarding GSM and their plans for 2007. The prices are great and airports are convenient but I, like you, would like assurance that if I spend more money on "Premium" that I get what I pay for.
What comeback, in legal terms, would one have if booked on Business class & actually receive the service payed for? Obviously a good insurance policy might help!
I'd like to say, however that I've flown GSM 3/4 times to PFO on the 738 and thought they were fantastic - the crew were great. I trust these issues will be resolved soon, however I don't know whether to book my flight or not :( .................?

Carnethy, I wouldn't let this hiccup stop you booking. Although I've been banging my head against a brick wall getting info out of them, the service in flight has allways been good. Its just a pity that service doesnt extend from GSM's management to the troops at ground level.

Its not the staff at the end of the phones fault, its their management who dont pass on the information so they can answer customer questions quickly, efficiently and accurately.
A bit of common sense would have helped them identify the changes required, advise their staff of those changes and any alternatives they are authorised to offer, then contact the affected passengers to advise them of those changes before they made any alterations to their website or their timetables online. Blindly racing ahead with changes and alterations and not informaing people is not how to run a business.

How much of their staffs time has now been wasted chasing management for answers to questions they should have had answers to weeks ago?.

I bet the staff now know more about the flight scheduling now than they did last week and have managed to assist countless other passengers with the information they have gained.

Lets hope the GSM management have been watching the forums and take note. If they decide to make changes to increase their own bonuses and profit scores, make sure they support their own people in the front line doing their dirty work by telling them about it and give them the support they need to support us, the paying public. After all, without us, they dont get their bonus do they.....

I fully support mm0jwk as well as I have flown GSM many times and think in fact they are a good airline, so come on mods give mm0 a break.
I think GSM's website should be a bit more transparent on their intentions especially when booking premium services. I contacted them today regarding my business class flight from SFB-GLA on 29th March and they have assured me it will be on "one of their own 767's" and assured me it will have 50" seat pitch. One very happy customer for the moment, unless there are further changes in the near future.

Hi guys,
In july i am going on holiday to Toronto and i am flying with GSM from Glasgow. I am travelling in premium economy and i was wandering if it would be a 757 or 767 i would be travelling in and the leg room that would be available.

thanks

depends when/ where you are flying to in Toronto
Glasgow to Toronto Pearson till May I believe = Zoom 767
Glasgow to Toronto Hamilton = GSM (leased)757 or GSM 737.
.
as to 757 range if it has less cargo & passengers,
( ie less seats than the usual Europe bound holiday charter with 28 inch seat pitch )
less seats = more legroom with longer seat pitch =
less weight + less cargo + winglets = longer range
could it make GLA or BFS - SFB or SFB - BFS or GLA direct non stop who knows till it's tried.
.
On the 767 debate, wern't GSM to recieve another 3rd 767-300 from ANZ Spring '07 but was rumoured to be delayed, if so, have they got the seats they had planned to put in said aircraft in storage, would it be possible to refit in the short term one of the 767's they are leasing from Neos if this is the case ?

my folks came in on friday morning sfb-bfs it was the 767 that has been doing the it all winter flight was good no problems

after reading the posts above i wonder what f g s are doing i am sure that there staff are viewing on this forum enough to see the above issue and give some info to people on this thread so were are u F G S staff????

Seems like the YHM will be going on 3 class 757's and the Van/Cag will go on the Noes 767. Not sure if the 767 will be re-configed as they are one class a/c and also have the 6 door config, instead of the 4 door GSM 767's

Gla - Sfb -gla
 

This flight is scheduled to operate on the Neos 767 over the summer.

I'm not understanding the YHM 757 thing? All the YHM flights cannot be served by one 757 as the 3x weekly Glasgow flights need to be considered as well. Maybe these will be on a 738? Any one have any ideas?

There are supposed to be 3-4 757's operatering on behalf of gsm.

what will the config/seat pitch of the neos 767 a/c be when globespan have it???

To answer the last few above.

GSM are looking for more 757's. Not got them yet though. The 738 will be available so some flights will be using it. God help the pax on that sardine can..

It looks like they will be a/c sharing and incorporating empty transfers between locations to meet the schedules. ie, 757 used on belfast/dublin toronto route will fly empty from ireland to glasgow to do a sanford hop. Times on the new sched would allow for this until June. If no more 757;s arive by then the sched's will have to be changed or more flights will need the 738. Too many unhappy pax to even go there me thinks,.

767 config for GS (normally)

2-2-2 in business, 4 rows 50" seat pitch
2-3-2 premium, 9 rows (staggered) 34" seat pitch
2-3-2 Eccomomy, 23 rows (last 2 rows with centre 3 only) 31-32" pitch.

Neos config (normally)

2-3-2, all 280 seats 31-32".

GS may reconfig to their spec with 50" business, 34" premium and leave the rest as is. But there is an option to do 38" business, no premium seats but premium service. Ecconomy as is. TBC.

first 757-200 registered with C.A.A. & arrives in Glasgow
was registered on Friday with C.A.A.
Registration: G-CEJM Current Reg. Date: 23/03/2007
Previous ID: TF-FIK First Reg. Date: 23/03/2007
Status: Registered De-Reg. Date:
Manufacturer: BOEING COMPANY
Type: BOEING 757-28A
Serial No.: 26276
ICAO 24 bit aircraft address (hex): 4010FF
Popular Name: -
Generic Name: 757
Aircraft Class: FIXED-WING LANDPLANE
Engines: 2 - 2 x ROLLS-ROYCE RB211-535E4-37
Ownership Status: Chartered
Registered Owners: GLOBESPAN AIRWAYS LTD
TRADING AS: FLYGLOBESPAN.COM
10 WEST MILL ROAD
EDINBURGH
EH13 0NX
UNITED KINGDOM
MTOW: 113398kg Total Hours: Year Built: 1996
CofA / Permit: AWAITING CERTIFICATION C of A Expiry:
Application Received: 08/02/2007 Change of C of A details in progress
-----------------------------------------------------------------------------------------------
arrived Glasgow in the wee small hours

Detailed Flight Information:
Flyglobespan Flight 99JM to Glasgow, Scotland, Great Britain
(EGPF-Glasgow International Airport)
43° F
Clear
Airline Flyglobespan
Flight Number 99JM
Departure City (Airport) Keflavik, Iceland (BIKF)
Departure Time
Arrival City (Airport) Glasgow, Scotland, Great Britain (EGPF)
Arrival Time 03/24/2007 02:44 AM
Remaining Flight Time 00:00
Aircraft Type
Current Altitude 0 feet
Current Groundspeed 0 mph
Flight Status Landed

And the same a/c left for Sanford VIA BANGOR FOR FUEL this morning as GSM 725 as I knew it would. GS again confirmed on Wednesday that this A/C would do the GLA/SFB hop without refuelling as the pax would be limited to 181 and cargo weight would be reduced.....YEAH RIGHT. :ugh:

Oh well, there is some good news. all those poor pax who were schedulled to be on the 737 for Sat flights until April 17th, now have a chance of getting the 757. Lets just hope they havent changed the Saga class on that a/c and shoved in more Ecc seats in their place.

is on the return leg from SFB - GLA non stop as of 5.21 am
Airline Flyglobespan
Flight Number 726
Departure City (Airport) Orlando, FL (SFB)
Departure Time 03/24/2007 07:45 PM
Arrival City (Airport) Glasgow, Scotland, Great Britain (EGPF)
Arrival Time 03/25/2007 11:30 PM
Remaining Flight Time 18:12
Aircraft Type Boeing 757-200
Current Altitude 37,000 feet
Current Groundspeed 570 mph
Flight Status In Flight

out of cuiousity does anyone know how long the lease is for and what configuration the seating is on this bird

Hope this helps, on G-CEJM. business seats 22 - pitch 38 inches.

IFE - each business pax gets a personal unit and also headsets to watch the main IFE.

Premium economy is a service upgrade seat which means that pitch is the same as no frills but pax get higher luggage allowance, comp bar/meal and IFE headsets.

The a/c is very nice inside.

It is believed that Excel Airways new Irish division will be operating the Shannon/dublin YHM flights

Total thread creep........

http://www.aaiu.ie/upload/general/4948-0.pdf regarding EI-BFP.


Sorry...

Mutt

Jetstream
What about the pax that booked prem-eco for the legroom what is the seat pitch in eco on the 757?? and what a/c will be doing the tuesday service from b f s

Will this aircraft be based at GLA all summer? Its not due to opt the Liverpool service then?