Thai Airways passengers removed from first class to accomodate deadheaders
Join Date: Sep 2017
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Why should the off duty crew be entitled to first class anyway. Implying business class is not good enough for them is not a good PR look for the airline..
Given that contracts are a result of a negotiation it is simply the contract in action.
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Put yourself back in the interview for the role as pilot. If a question on this scenario was asked, what would you say you would do?
How about just having a non standoff attitude, looking after your employer and your livelihood and just grabbing any seat, putting the people who pay your wages first (the customer).
Pathetic!
How about just having a non standoff attitude, looking after your employer and your livelihood and just grabbing any seat, putting the people who pay your wages first (the customer).
Pathetic!
N4790P
Put yourself back in the interview for the role as pilot. If a question on this scenario was asked, what would you say you would do?
How about just having a non standoff attitude, looking after your employer and your livelihood and just grabbing any seat, putting the people who pay your wages first (the customer).
Pathetic!
How about just having a non standoff attitude, looking after your employer and your livelihood and just grabbing any seat, putting the people who pay your wages first (the customer).
Pathetic!
The pax in J seats hadn't paid for J either.and made a fuss over nothing also!!
Not handled well by anyone.
Brunel to Concorde
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So am I reading that if a passenger pays for a first-class seat or a business-class seat (this is speaking generally and not about this particular incident) and is asked to move to a lower class because pilots need to be transported for their duty and it's in their contract to be carried in first or business (as the case may be) the passenger is obliged to do so because the pilot's contract with his/her airline employer stipulates such a class of travel in the circumstances? Hasn't the passenger also entered into a contract with the airline to fly business or first (whichever he/she booked)?
Paxing All Over The World
Put yourself back in the interview for the role as pilot. If a question on this scenario was asked, what would you say you would do?
How about just having a non standoff attitude, looking after your employer and your livelihood and just grabbing any seat, putting the people who pay your wages first (the customer).
Pathetic!
How about just having a non standoff attitude, looking after your employer and your livelihood and just grabbing any seat, putting the people who pay your wages first (the customer).
Pathetic!
To ask that Captain and crew to suddenly change a life time of culture and years of company arrangements? In the West we might now agree a compromise but, 40 years ago, would we have done so? Was the Captain of the ship still master of all he surveyed?
As I said before, Thai Airways will (probably) learn from this but don't expect overnight changes.
Nemo Me Impune Lacessit
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So am I reading that if a passenger pays for a first-class seat or a business-class seat (this is speaking generally and not about this particular incident) and is asked to move to a lower class because pilots need to be transported for their duty and it's in their contract to be carried in first or business (as the case may be) the passenger is obliged to do so because the pilot's contract with his/her airline employer stipulates such a class of travel in the circumstances? Hasn't the passenger also entered into a contract with the airline to fly business or first (whichever he/she booked)?
Nemo Me Impune Lacessit
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Why should the off duty crew be entitled to first class anyway. Implying business class is not good enough for them is not a good PR look for the airline..
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The person I feel sorry for is the poor gate agent who is going to upset someone whatever they do - and they wont get any support from management over the decision made.
Last edited by BAengineer; 22nd Oct 2018 at 15:59.
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Surely the as all the passengers in first class had been upgraded, the cabin crew decide who was likely to cause the least fuss and TELL them they had been upgraded incorrectly and the first class passengers had arrived, so they must reseat to business class. Not ideal but mistakes do happen.
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Surely the as all the passengers in first class had been upgraded, the cabin crew decide who was likely to cause the least fuss and TELL them they had been upgraded incorrectly and the first class passengers had arrived, so they must reseat to business class. Not ideal but mistakes do happen.
The pasengers paid top get on that flight at that time and the deadheads did not. Its pretty simple to understand unless you believe the airline exists for the benefit of pilots.
N4790P
I think you should stop trying to use semantics to avoid the simple fact that there's paying passengers who are entitled to a seat on that aircraft.
The pasengers paid top get on that flight at that time and the deadheads did not. Its pretty simple to understand unless you believe the airline exists for the benefit of pilots.
The pasengers paid top get on that flight at that time and the deadheads did not. Its pretty simple to understand unless you believe the airline exists for the benefit of pilots.
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I just paid for first class travel with Singapore. Is there a real chance that I might not get it ?
If so I would rather reschedule. Are certain airlines known for this kind of problem.
If so I would rather reschedule. Are certain airlines known for this kind of problem.
Nemo Me Impune Lacessit
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SIA are an excellent airline, very passenger orientated and no chance you would be asked to move or displaced by positioning crew. Positioning crew travel on Economy tickets that are upgradable to First class IF SEATS ARE AVAILABLE. If you have already paid for a First class ticket your seat is confirmed.
Yet more semantics which proves my previous point - an expectation that fee paying passengers are only there if there are no pilots who want the seat.
They paid for seats so their contract should come ahead of those who don't pay. Passengers first, deadheaders last.
They paid for seats so their contract should come ahead of those who don't pay. Passengers first, deadheaders last.
Nobody was offloaded.
Nobody flew in a seat that was inferior to the one they had paid for.
What part of that are you having trouble understanding ?