PPRuNe Forums - View Single Post - Thai Airways passengers removed from first class to accomodate deadheaders
Old 22nd October 2018 | 00:33
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PAXboy
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From: Hertfordshire, UK.
Originally Posted by WindSheer
Put yourself back in the interview for the role as pilot. If a question on this scenario was asked, what would you say you would do?

How about just having a non standoff attitude, looking after your employer and your livelihood and just grabbing any seat, putting the people who pay your wages first (the customer).

Pathetic!
Well, consider yourself in a culture where respect for the elders and 'process' is still very high, having been built in from birth. Then consider yourself a senior Captain with many years on the line, long used to having everyone below respect you and (crucially in this case) stick to the process.

To ask that Captain and crew to suddenly change a life time of culture and years of company arrangements? In the West we might now agree a compromise but, 40 years ago, would we have done so? Was the Captain of the ship still master of all he surveyed?

As I said before, Thai Airways will (probably) learn from this but don't expect overnight changes.
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